Contents
Safety information........................................................................................ 6
Conventions.......................................................................................................................................................... 6
Product statements............................................................................................................................................. 6
Learning about the printer...........................................................................9
Finding information about the printer.............................................................................................................9
Finding the printer serial number...................................................................................................................10
Selecting a location for the printer................................................................................................................. 11
Printer configurations........................................................................................................................................12
Attaching cables................................................................................................................................................. 13
Using the control panel.....................................................................................................................................14
Understanding the status of the power button and indicator light.......................................................15
Loading paper and specialty media..........................................................16
Setting the size and type of the specialty media.......................................................................................16
Configuring Universal paper settings........................................................................................................... 16
Loading trays....................................................................................................................................................... 16
Loading the multipurpose feeder...................................................................................................................18
Linking trays.........................................................................................................................................................19
Paper support..............................................................................................20
Supported paper sizes.....................................................................................................................................20
Supported paper types....................................................................................................................................22
Supported paper weights............................................................................................................................... 22
Printing.........................................................................................................23
Printing from a computer.................................................................................................................................23
Printing from a mobile device........................................................................................................................ 23
Printing a font sample list................................................................................................................................24
Copying........................................................................................................25
Using the automatic document feeder and scanner glass.................................................................... 25
Making copies....................................................................................................................................................25
Copying photos................................................................................................................................................. 25
Copying on letterhead.....................................................................................................................................26
Contents 2
Copying on both sides of the paper............................................................................................................ 26
Reducing or enlarging copies........................................................................................................................26
Collating copies.................................................................................................................................................26
Placing separator sheets between copies..................................................................................................27
Copying multiple pages onto a single sheet..............................................................................................27
Creating a copy shortcut................................................................................................................................. 27
E-mailing...................................................................................................... 28
Using the automatic document feeder and scanner glass.................................................................... 28
Configuring the e‑mail SMTP settings......................................................................................................... 28
Creating an e-mail shortcut............................................................................................................................ 36
Sending an e-mail using a shortcut number.............................................................................................. 36
Faxing........................................................................................................... 37
Setting up the printer to fax............................................................................................................................ 37
Using the automatic document feeder and scanner glass.................................................................... 44
Sending a fax......................................................................................................................................................44
Scheduling a fax................................................................................................................................................ 45
Creating a fax destination shortcut...............................................................................................................46
Changing the fax resolution........................................................................................................................... 46
Adjusting the fax darkness............................................................................................................................. 46
Printing a fax log................................................................................................................................................ 47
Blocking junk faxes........................................................................................................................................... 47
Holding faxes......................................................................................................................................................47
Forwarding a fax................................................................................................................................................ 47
Scanning...................................................................................................... 49
Using the automatic document feeder and scanner glass.................................................................... 49
Scanning to a computer.................................................................................................................................. 49
Creating an FTP shortcut................................................................................................................................ 50
Creating a network folder shortcut................................................................................................................51
Scanning to an FTP server using a shortcut number................................................................................51
Understanding the printer menus............................................................52
Menu map........................................................................................................................................................... 52
Device...................................................................................................................................................................53
Print.......................................................................................................................................................................62
Contents 3
Paper.....................................................................................................................................................................70
Copy......................................................................................................................................................................72
Fax......................................................................................................................................................................... 75
E-mail.................................................................................................................................................................... 85
FTP........................................................................................................................................................................ 92
Network/Ports.....................................................................................................................................................97
Security...............................................................................................................................................................109
Reports.................................................................................................................................................................114
Help...................................................................................................................................................................... 115
Troubleshooting................................................................................................................................................ 116
Printing the Menu Settings Page.................................................................................................................. 116
Securing the printer...................................................................................117
Locating the security slot................................................................................................................................ 117
Erasing printer memory................................................................................................................................... 117
Restoring factory default settings.................................................................................................................118
Statement of Volatility......................................................................................................................................118
Maintaining the printer............................................................................. 119
Networking......................................................................................................................................................... 119
Cleaning printer parts.....................................................................................................................................122
Ordering parts and supplies......................................................................................................................... 125
Replacing parts and supplies........................................................................................................................128
Moving the printer........................................................................................................................................... 140
Saving energy and paper............................................................................................................................... 141
Recycling............................................................................................................................................................142
Clearing jams.............................................................................................143
Avoiding jams....................................................................................................................................................143
Identifying jam locations................................................................................................................................ 144
Paper jam in door A.........................................................................................................................................145
Paper jam in the rear door.............................................................................................................................149
Paper jam in the standard bin...................................................................................................................... 150
Paper jam in the duplex unit.......................................................................................................................... 151
Paper jam in trays............................................................................................................................................ 152
Paper jam in the multipurpose feeder........................................................................................................152
Paper jam in the automatic document feeder..........................................................................................153
Contents 4
Troubleshooting........................................................................................ 155
Print quality problems.....................................................................................................................................155
Printing problems.............................................................................................................................................156
Network connection problems.....................................................................................................................184
Internal option problems................................................................................................................................186
Issues with supplies.........................................................................................................................................187
Paper feed problems...................................................................................................................................... 188
E-mailing problems...........................................................................................................................................191
Faxing problems.............................................................................................................................................. 192
Scanning problems..........................................................................................................................................198
Contacting customer support......................................................................................................................202
Upgrading and migrating........................................................................203
Hardware.......................................................................................................................................................... 203
Software............................................................................................................................................................208
Firmware............................................................................................................................................................ 210
Notices........................................................................................................213
Index...........................................................................................................228
Contents 5
Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
Product statements
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected
between the printer and the power cord provided with the printer may be used with this product. The
use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor
printer performance.
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
Safety information 6
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn o the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
• If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in
flooring.
• If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer
o
the trays. Do not try to lift the printer and any options at the same
time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see
www.lexmark.com/multifunctionprinters.
Safety information 7
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
This product uses a printing process that heats the print media, and the heat may cause the media to release
emissions. You must understand the section in your operating instructions that discusses the guidelines for
selecting print media to avoid the possibility of harmful emissions.
This product may produce small amounts of ozone during normal operation, and may be equipped with a filter
designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high
ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace
the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no
references to filters in the product maintenance instructions, then there are no filters requiring replacement for
this product.
SAVE THESE INSTRUCTIONS.
Safety information 8
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions See the setup documentation that came with the
printer.
• Printer software
• Print or fax driver
• Printer firmware
• Utility
Go to
www.lexmark.com/downloads, search for
your printer model, and then in the Type menu,
select the driver,
firmware,
or utility that you need.
• Selecting and storing paper and specialty media
• Loading paper
• Configuring printer settings
• Viewing and printing documents and photos
• Configuring the printer on a network
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Information Center—Go to
https://infoserve.lexmark.com.
How‑to videos—Go to
https://infoserve.lexmark.com/idv/.
Help Menu Pages—Access the guides on the
printer
firmware,
or go to
http://support.lexmark.com.
Touch Screen Guide—Go to
http://support.lexmark.com.
Setting up and configuring the accessibility features of your
printer
Lexmark Accessibility Guide—Go to
http://support.lexmark.com.
Help information for using the printer software Help for Microsoft Windows or Macintosh operating
systems—Open a printer software program or
application, and then click Help.
Click
?
to view context‑sensitive information.
Notes:
• Help is automatically installed with the printer
software.
• Depending on the operating system, the
printer software is either in the printer
program folder or on the desktop.
Learning about the printer 9
What are you looking for? Find it here
• Documentation
• Live chat support
• E‑mail support
• Voice support
Go to
http://support.lexmark.com.
Note: Select your country or region, and then
select your product to view the appropriate
support site.
Support contact information for your country or
region can be found on the website or on the
printed warranty that came with the printer.
Have the following information ready when you
contact customer support:
• Place and date of purchase
• Machine type and serial number
For more information, see
“Finding the printer
serial number” on page 10.
• Safety information
• Regulatory information
• Warranty information
• Environmental information
Warranty information varies by country or region:
• In the U.S.—See the Statement of Limited
Warranty included with the printer, or go to
http://support.lexmark.com.
• In other countries and regions—See the
printed warranty that came with the printer.
Product Information Guide—See the
documentation that came with the printer or go to
http://support.lexmark.com.
Finding the printer serial number
1 Open the front door.
Learning about the printer 10
2 Locate the printer serial number behind the front door.
Selecting a location for the printer
• Leave enough room to open trays, covers, and doors and to install hardware options.
• Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
• Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Clean, dry, and free of dust
– Away from stray staples and paper clips
– Away from the direct
airflow
of air conditioners, heaters, or ventilators
– Free from direct sunlight and humidity extremes
• Observe the recommended temperatures and avoid fluctuations.
Ambient temperature 10 to 32°C (50 to 90°F)
Storage temperature 0 to 40°C (32 to 104°F)
• Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer 11
1 Top 540 mm (21 in.)
2 Rear 203 mm (8 in.)
3 Right side 305 mm (12 in.)
4 Front 510 mm (20 in.)
Note: The minimum space needed in front of the printer is 76 mm (3 in.).
5 Left side 203 mm (8 in.)
Printer configurations
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, see
www.lexmark.com/multifunctionprinters.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
You can configure your printer by adding optional 250‑ or 550‑sheet trays. For more information, see
“Installing
optional trays” on page 207.
Learning about the printer 12
1 Control panel
2 Automatic document feeder (ADF)
3 Standard bin
4 Controller board access cover
5 Standard 250‑sheet tray
6 Optional 250‑ or 550‑sheet tray
7 Multipurpose feeder
8 Door A
Attaching cables
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
Learning about the printer 13
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any
wireless network adapter, or the printer in the areas shown while actively printing.
Use the To
1 Power cord socket Connect the printer to a properly grounded electrical outlet.
2 Ethernet port Connect the printer to a network.
3 LINE port Connect the printer to an active telephone line through a standard wall jack (RJ‑11), DSL
filter, or VoIP adapter, or any other adapter that allows you to access the telephone line
to send and receive faxes.
4 USB printer port Connect the printer to a computer.
Using the control panel
Use the To
1 Display View printing options, printer status, and error messages.
2 Arrow buttons Scroll through the menus or move between screens and menu options.
Learning about the printer 14
Use the To
3 Select button
• Select menu options.
• Save the settings.
4 Redial button View the last number dialed.
5 Address book button View the stored shortcuts.
6 Numeric keypad Enter numbers or symbols in an input field.
7 Sleep button Enable Sleep mode.
Note: To enable Sleep mode, press the button twice.
8 Stop or Cancel button Stop the current printer task.
9 Start button Start a printer task, depending on which mode is selected.
10 Pause button Place a dial pause in a fax number.
11 Backspace button Move the cursor backward and delete a character in an input field.
12 Fax button Send faxes.
13 Indicator light Check the printer status.
14 Back button Return to the previous screen.
15 Home button Go to the home screen.
Understanding the status of the power button and
indicator light
Indicator light Printer status
O The printer is o or in Hibernate mode.
Blue The printer is ready or processing data.
Red The printer requires user intervention.
Power button light Printer status
O The printer is o, ready, or processing data.
Solid amber The printer is in Sleep mode.
Blinking amber The printer is in Hibernate mode.
Learning about the printer 15
Loading paper and specialty media
Setting the size and type of the specialty media
1 From the control panel, navigate to:
> Settings > > Paper > > Tray Configuration > > Paper Size/Type >
2 Select a paper source, and then configure the size and type of the specialty media.
Configuring Universal paper settings
1 From the control panel, navigate to:
> Settings > > Paper > > Media Configuration > > Universal Setup >
2 Select Portrait Width or Portrait Height, and then press .
3 Adjust the settings, and then press
.
Loading trays
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1 Remove the tray.
Note: To avoid paper jams, do not remove trays while the printer is busy.
Loading paper and specialty media 16
2 Adjust the paper guides to match the size of the paper that you are loading.
3 Flex, fan, and align the paper edges before loading.
4 Load the paper stack with the printable side facedown, and then make sure that the side guides fit snugly
against the paper.
Notes:
• Load letterhead facedown with the top edge of the sheet toward the front of the tray for one‑sided
printing.
• Load letterhead faceup with the bottom edge of the sheet toward the front of the tray for two‑sided
printing.
• Do not slide paper into the tray.
• To avoid paper jams, make sure that the stack height is below the maximum paper fill indicator.
5 Insert the tray.
If necessary, set the paper size and paper type from the control panel to match the paper loaded.
Loading paper and specialty media 17
Loading the multipurpose feeder
1 Open the multipurpose feeder.
2 Adjust the guide to match the size of the paper that you are loading.
3 Flex, fan, and align the paper edges before loading.
4 Load paper with the printable side faceup.
Notes:
• Load letterhead faceup with the top edge of the sheet toward the front of the tray for one‑sided
printing.
• Load letterhead facedown with the bottom edge of the sheet toward the front of the tray for
two‑sided printing.
Loading paper and specialty media 18
• Load envelopes with the flap facedown on the left side.
• Load European envelopes with the flap facedown and entering the printer first.
Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings,
or self‑stick adhesives.
5 From the control panel, set the paper size and paper type to match the paper loaded.
Linking trays
1 From the control panel, navigate to:
Settings >
> Paper > > Tray Configuration > > Paper Size/Type >
2 Set the same paper size and paper type for the trays that you are linking.
3 From the control panel, navigate to:
Settings >
> Device > > Maintenance > > Configuration Menu > > Tray Configuration
>
4 Set Tray Linking to Automatic.
To unlink trays, make sure that no trays have the same paper size and paper type settings.
Warning—Potential Damage: The temperature of the fuser varies according to the specified paper type. To
avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.
Loading paper and specialty media 19
Paper support
Supported paper sizes
Paper size Tray Multipurpose
feeder
Two‑sided
printing
ADF Scanner glass
A4
210 x 297 mm
(8.3 x 11.7 in.)
A5
210 x 148 mm
(8.3 x 5.8 in.)
X
A5 LEF
1
148 x 210 mm
(5.8 x 8.3 in.)
X
A6
1
105 x 148 mm
(4.1 x 5.8 in.)
X
JIS B5
182 x 257 mm
(7.2 x 10.1 in.)
X
Oficio (Mexico)
216 x 340 mm
(8.5 x 13.4 in.)
Hagaki
100 x 148 mm
(3.9 x 5.8 in.)
X
XX
Business card
50.8 x 88.9 mm
(2 x 3.5 in.)
XXXX
Statement
140 x 216 mm
(5.5 x 8.5 in.)
X
Executive
184 x 267 mm
(7.3 x 10.5 in.)
X
1
This paper size is not supported in the optional tray.
2
This paper source supports paper size only up to 216 x 297 mm (8.5 x 11.7 in.).
Paper support 20
Paper size Tray Multipurpose
feeder
Two‑sided
printing
ADF Scanner glass
Letter
216 x 279 mm
(8.5 x 11 in.)
Legal
216 x 356 mm
(8.5 x 14 in.)
X
Folio
216 x 330 mm
(8.5 x 13 in.)
X
Universal
76.2 x 127 mm to
216 x 356 mm
(3 x 5 in. to 8.5 x 14 in.)
X
2
7 3/4 Envelope
(Monarch)
98 x 191 mm
(3.9 x 7.5 in.)
X
XX
9 Envelope
98 x 225 mm
(3.9 x 8.9 in.)
X XX
10 Envelope
105 x 241 mm
(4.1 x 9.5 in.)
X
XX
DL Envelope
110 x 220 mm
(4.3 x 8.7 in.)
X XX
C5 Envelope
162 x 229 mm
(6.4 x 9 in.)
X XX
B5 Envelope
176 x 250 mm
(6.9 x 9.8 in.)
X XX
Other Envelope
76.2 x 127 mm to
216 x 356 mm
( 3 x 5 in. to 8.5 x 14 in.)
X XX
1
This paper size is not supported in the optional tray.
2
This paper source supports paper size only up to 216 x 297 mm (8.5 x 11.7 in.).
Paper support 21
Supported paper types
Paper type Tray Multipurpose feeder Two‑sided printing
Plain paper
Card stock X X
Transparency
X
Recycled
Paper labels
1
X
Bond
2
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
2
Rough/Cotton
Envelope X X
Rough envelope X
X
1
One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print
20 or fewer pages of paper labels per month. Vinyl, pharmacy, and two‑sided labels are not supported.
2
Bond and Heavy Paper are supported in two‑sided printing up to 90‑g/m
2
(24‑lb) paper weight.
Supported paper weights
Tray Multipurpose feeder Two‑sided printing
Paper weight
60–120 g/m
2
(16–32 lb) 60–216 g/m
2
(16–58 lb) 60–90 g/m
2
(16–24 lb)
Paper support 22
Printing
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the
document.
1 From the document that you are trying to print, open the Print dialog.
2 If necessary, adjust the settings.
3 Print the document.
Printing from a mobile device
Printing from a mobile device using Lexmark Mobile Print
Lexmark
TM
Mobile Print allows you to send documents and images directly to a supported Lexmark printer.
1 Open the document, and then send or share the document to Lexmark Mobile Print.
Note: Some third‑party applications may not support the send or share feature. For more information, see
the documentation that came with the application.
2 Select a printer.
3 Print the document.
Printing from a mobile device using Mopria Print Service
Mopria
®
Print Service is a mobile printing solution for mobile devices running on Android
TM
version 5.0 or later.
It allows you to print directly to any Mopria‑certified printer.
Note: Make sure that you download the Mopria Print Service application from the Google Play
TM
store and
enable it in the mobile device.
1 From your Android mobile device, launch a compatible application or select a document from your
file
manager.
2 Tap
> Print.
3 Select a printer, and then adjust the settings, if necessary.
4 Tap
.
Printing from a mobile device using AirPrint
The AirPrint software feature is a mobile printing solution that allows you to print directly from Apple devices
to an AirPrint‑certified printer.
Printing 23
Notes:
• Make sure that the Apple device and the printer are connected to the same network. If the network has
multiple wireless hubs, then make sure that both devices are connected to the same subnet.
• This application is supported only in some Apple devices.
1 From your mobile device, select a document from your
file
manager or launch a compatible application.
2 Tap
> Print.
3 Select a printer, and then adjust the settings, if necessary.
4 Print the document.
Printing from a mobile device using Wi
‑Fi Direct®
Wi‑Fi Direct
®
is a printing service that lets you print to any Wi‑Fi Direct‑ready printer.
Note: Make sure that the mobile device is connected to the printer wireless network. For more information,
see
“Connecting a mobile device to the printer” on page 121.
1 From your mobile device, launch a compatible application or select a document from your
file
manager.
2 Depending on your mobile device, do one of the following:
• Tap > Print.
• Tap
> Print.
• Tap
> Print.
3 Select a printer, and then adjust the settings, if necessary.
4 Print the document.
Printing a font sample list
1 From the control panel, navigate to:
> Settings > > Reports > > Print > > Print Fonts
2 Select PCL Fonts or PostScript Fonts, and then press
.
Printing 24
Copying
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
• Use the ADF for multiple‑page or two-sided
documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
• Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
• Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.
Making copies
1 Load an original document into the ADF tray or on the scanner glass.
Note: To avoid a cropped image, make sure that the original document and the output have the same
paper size.
2 From the control panel, specify the number of copies.
3 If necessary, adjust the copy settings.
4 Copy the document.
Note: To make a quick copy, from the control panel, press
.
Copying photos
1 Place a photo on the scanner glass.
2 From the control panel, navigate to:
> Copy > > Content Type > > Photo
3 From the Content Source menu, select the setting that best matches the original photo.
4 Send the copy job.
Copying 25
Copying on letterhead
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > > Copy from > select the size of the original document
3 In the Copy to menu, select a paper source.
If you are loading into the multipurpose feeder, then navigate to:
MP Feeder >
> select a paper size > Letterhead >
4 Copy the document.
Copying on both sides of the paper
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > > Sides
3 Adjust the setting.
4 Copy the document.
Reducing or enlarging copies
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > > Scale > specify a scale value
Note: Changing the size of the original document or output after setting Scale restores the scale value to
Auto.
3 Copy the document.
Collating copies
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > > Collate > On [1,2,1,2,1,2]
3 Copy the document.
Copying 26
Placing separator sheets between copies
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > > Separator Sheets
3 Adjust the settings.
4 Copy the document.
Copying multiple pages onto a single sheet
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Copy > > Pages Per Side
3 Adjust the settings.
4 Copy the document.
Creating a copy shortcut
Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select Copy, and then configure the settings.
4 Apply the changes.
Copying 27
E-mailing
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
• Use the ADF for multiple‑page or two-sided
documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
• Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
• Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.
Configuring the e‑mail SMTP settings
Configure the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through e-mail. The
settings vary with each e‑mail service provider.
Before you begin, make sure that the printer is connected to a network and that the network is connected to
the Internet.
Using the Embedded Web Server
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > E
‑mail.
3 From the E‑mail Setup section,
configure
the settings.
Notes:
• For more information on the password, see the list of e‑mail service providers.
E-mailing 28
• For e‑mail service providers that are not on the list, contact your provider and ask for the settings.
4 Click Save.
Using the Settings menu in the printer
1 From the control panel, navigate to:
Settings >
> E‑mail > > E‑mail Setup >
2 Configure the settings.
Notes:
• For more information on the password, see the list of e‑mail service providers.
• For e‑mail service providers that are not on the list, contact your provider and ask for the settings.
E
‑mail service providers
•
AOL Mail
• Comcast Mail
• Gmail
• iCloud Mail
• Mail.com
• NetEase Mail (mail.126.com)
• NetEase Mail (mail.163.com)
• NetEase Mail (mail.yeah.net)
• Outlook Live or Microsoft 365
• QQ Mail
• Sina Mail
• Sohu Mail
• Yah oo ! M ai l
• Zoho Mail
Notes:
• If you encounter errors using the settings provided, then contact your e‑mail service provider.
• For e‑mail service providers that are not on the list, contact your provider.
AOL Mail
Setting Value
Primary SMTP Gateway smtp.aol.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address You r e ‑mail address
SMTP Server Authentication Login / Plain
E-mailing 29
Setting Value
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo ur e ‑mail address
Device Password App password
Note: To create an app password, go to the AOL Account Security page, log
in to your account, and then click Generate app password.
Comcast Mail
Setting Value
Primary SMTP Gateway smtp.comcast.net
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address You r e ‑mail address
SMTP Server Authentication Login / Plain
Device
‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo ur e ‑mail address
Device Password Account password
Gmail
TM
Note: Make sure that two‑step verification is enabled on your Google account. To enable two‑step
verification, go to the
Google Account Security page, log in to your account, and then from the “Signing in to
Google” section, click 2
‑Step Verification.
Setting Value
Primary SMTP Gateway smtp.gmail.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address You r e ‑mail address
SMTP Server Authentication Login / Plain
Device
‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo ur e ‑mail address
Device Password App password
Notes:
• To create an app password, go to the
Google Account Security page, log
in to your account, and then from the “Signing in to Google” section, click
App passwords.
• “App passwords” shows only if two‑step verification is enabled.
E-mailing 30
iCloud Mail
Note: Make sure that two‑step verification is enabled on your account.
Setting Value
Primary SMTP Gateway smtp.mail.me.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address You r e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo ur e ‑mail address
Device Password App password
Note: To create an app password, go to the
iCloud Account Management
page, log in to your account, and then from the Security section, click
Generate Password.
Mail.com
Setting Value
Primary SMTP Gateway smtp.mail.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address You r e ‑mail address
SMTP Server Authentication Login / Plain
Device
‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo ur e ‑mail address
Device Password Account password
NetEase Mail (mail.126.com)
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase
Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or
POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.126.com
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
E-mailing 31
Setting Value
Reply Address You r e ‑mail address
SMTP Server Authentication Login / Plain
Device
‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo ur e ‑mail address
Device Password Authorization password
Note: The authorization password is provided when IMAP/SMTP service or
POP3/SMTP service is enabled.
NetEase Mail (mail.163.com)
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase
Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or
POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.163.com
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address You r e ‑mail address
SMTP Server Authentication Login / Plain
Device
‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo ur e ‑mail address
Device Password Authorization password
Note: The authorization password is provided when IMAP/SMTP service or
POP3/SMTP service is enabled.
NetEase Mail (mail.yeah.net)
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase
Mail home page, click Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service or
POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.yeah.net
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address You r e ‑mail address
SMTP Server Authentication Login / Plain
E-mailing 32
Setting Value
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo ur e ‑mail address
Device Password Authorization password
Note: The authorization password is provided when IMAP/SMTP service or
POP3/SMTP service is enabled.
Outlook Live or Microsoft 365
These settings apply to outlook.com and hotmail.com e‑mail domains, and Microsoft 365 accounts.
Setting Value
Primary SMTP Gateway smtp.oce365.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address You r e ‑mail address
SMTP Server Authentication Login / Plain
Device
‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo ur e ‑mail address
Device Password Account password or app password
Notes:
• For accounts with two‑step verification disabled, use your account
password.
• For outlook.com or hotmail.com accounts with two‑step
verification
enabled, use an app password. To create an app password, go to the
Outlook Live Account Management page, and then log in to your
account.
Note: For additional setup options for business using Microsoft 365, go to the Microsoft 365 help page.
QQ Mail
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the QQ Mail
home page, click Settings > Account. From the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service
section, enable either POP3/SMTP service or IMAP/SMTP service.
Setting Value
Primary SMTP Gateway smtp.qq.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address You r e ‑mail address
E-mailing 33
Setting Value
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo ur e ‑mail address
Device Password Authorization code
Note: To generate an authorization code, from the QQ Mail home page, click
Settings > Account, and then from the
POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, click
Generate authorization code.
Sina Mail
Note: Make sure that the POP3/SMTP service is enabled on your account. To enable the service, from the
Sina Mail home page, click Settings > More settings > User
‑end POP/IMAP/SMTP, and then enable
POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.sina.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address You r e ‑mail address
SMTP Server Authentication Login / Plain
Device
‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo ur e ‑mail address
Device Password Authorization code
Note: To create an authorization code, from the e‑mail home page, click
Settings > More settings > User
‑end POP/IMAP/SMTP, and then enable
Authorization code status.
Sohu Mail
Note: Make sure that the SMTP service is enabled on your account. To enable the service, from the Sohu
Mail home page, click Options > Settings > POP3/SMTP/IMAP, and then enable either IMAP/SMTP service
or POP3/SMTP service.
Setting Value
Primary SMTP Gateway smtp.sohu.com
Primary SMTP Gateway Port 465
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address You r e ‑mail address
SMTP Server Authentication Login / Plain
E-mailing 34
Setting Value
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo ur e ‑mail address
Device Password Independent password
Note: The independent password is provided when IMAP/SMTP service or
POP3/SMTP service is enabled.
Yah o o! M a il
Setting Value
Primary SMTP Gateway smtp.mail.yahoo.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address You r e ‑mail address
SMTP Server Authentication Login / Plain
Device
‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo ur e ‑mail address
Device Password App password
Note: To create an app password, go to the
Yahoo Account Security page,
log in to your account, and then click Generate app password.
Zoho Mail
Setting Value
Primary SMTP Gateway smtp.zoho.com
Primary SMTP Gateway Port 587
Use SSL/TLS Required
Require Trusted Certificate Disabled
Reply Address You r e ‑mail address
SMTP Server Authentication Login / Plain
Device‑Initiated E‑mail Use Device SMTP Credentials
Device UserID Yo ur e ‑mail address
E-mailing 35
Setting Value
Device Password Account password or app password
Notes:
• For accounts with two‑step verification disabled, use your account
password.
• For accounts with two‑step verification enabled, use an app password. To
create an app password, go to the
Zoho Mail Account Security page, log
in to your account, and then from the Application‑Specific Passwords
section, click Generate New Password.
Creating an e-mail shortcut
Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select E‑mail, and then
configure
the settings.
4 Apply the changes.
Sending an e-mail using a shortcut number
1 Load the original document into the ADF tray or on the scanner glass.
2 From the control panel, press #, and then enter the shortcut number using the keypad.
3 Send the e‑mail.
E-mailing 36
Faxing
Setting up the printer to fax
Notes:
• The following connection methods are applicable only in some countries or regions.
• During the initial printer setup, clear the fax function check box and any other function you plan to set up
later, and then select Continue.
• If the fax function is enabled and not fully set up, then the indicator light may blink red.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch cables or the printer
in the area shown while actively sending or receiving a fax.
Supported fax
Printer model Analog fax
etherFAX
1
Fax server
Fax over IP (FoIP)
2
MB2338adw X
MX321adn X
MX321adw X
1
Needs a subscription. For more information, go to
https://www.etherfax.net/lexmark or contact the place where
you purchased the printer.
2
Needs an installed license bundle. For more information, contact the place where you purchased the printer.
Faxing 37
Setting up the fax function using analog fax
Notes:
• Some connection methods are applicable only in some countries or regions.
• If the fax function is enabled and not fully set up, then the indicator light may blink red.
• If you do not have a TCP/IP environment, then use the control panel to set up fax.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch cables or the printer
in the area shown while actively sending or receiving a fax.
Using the Settings menu in the printer
1 From the control panel, navigate to:
Settings > > Fax > > Fax Setup > > General Fax settings >
2
Configure
the settings.
Using the Embedded Web Server
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Fax > Fax Setup > General Fax Settings.
Faxing 38
3 Configure the settings.
4 Apply the changes.
Setting up the fax function using etherFAX
Notes:
• The printer firmware must be updated to the latest version. For more information, see the “Updating
firmware” section.
• An appropriate license bundle must be installed in your printer. For more information, contact etherFAX.
• Make sure that you have registered your printer to the etherFAX portal. For more information, go to
https://www.etherfax.net/lexmark.
• The printer serial number is required on registration. To locate the serial number, see
“Finding the printer
serial number” on page 10.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Fax > Fax Setup > General Fax Settings.
Note: Fax Setup appears only if Fax Mode is set to Fax.
3 In the Fax Name field, type a unique name.
4 In the Fax Number field, enter the fax number that etherFAX provided.
5 From the Fax Transport menu, select etherFAX.
Notes:
• This menu shows up only when more than one fax transport is available.
• If the printer only has etherFAX installed, then it is automatically configured.
6 Apply the changes.
Setting up fax using a standard telephone line
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
CAUTION—POTENTIAL INJURY: To reduce the risk of
fire,
use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
Faxing 39
Setup 1: Printer is connected to a dedicated fax line
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog wall jack.
Notes:
• You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer O).
• If you want to receive faxes automatically, then set the printer to pick up on a specified number of rings.
Setup 2: Printer is sharing the line with an answering machine
Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for
the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes
automatically.
Faxing 40
Connected to dierent wall jacks
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to an active analog wall jack.
Notes:
• If you have only one telephone number on your line, then set the printer to receive faxes automatically.
• Set the printer to pick up calls two rings after the answering machine. For example, if the answering
machine picks up calls after four rings, then set the printer Rings to Answer setting to six.
Setting up fax in countries or regions with
dierent
telephone wall jacks
and plugs
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not use the fax feature during a
lightning storm.
Faxing 41
CAUTION—POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger
telecommunications (RJ-11) cord when connecting this product to the public switched telephone
network. For users in Australia, the cord must be approved by the Australian Communications and Media
Authority.
The standard wall jack adopted by most countries or regions is RJ11. If the wall jack or equipment in your facility
is not compatible with this type of connection, then use a telephone adapter. An adapter for your country or
region may not come with your printer, and you may need to purchase it separately.
There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug
from the telephone port of the printer if you are connecting to a serial or cascaded telephone system.
Part name Part number
Lexmark adapter plug 40X8519
Faxing 42
Connecting the printer to a non‑RJ11 wall jack
1 Connect one end of the telephone cable to the line port of the printer.
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack.
3 If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it
directly to the telephone adapter.
Connecting to a distinctive ring service
A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone
number is assigned a dierent ring pattern.
1 From the control panel, navigate to:
Settings >
> Fax > > Fax Setup > > Fax Receive Settings > > Admin Controls > >
Answer On >
2 Select a ring pattern.
Faxing 43
Setting the fax date and time
Note: Make sure that fax is
configured.
For more information, see “Setting up the printer to fax” on page 37.
1 From the control panel, navigate to:
Settings >
> Device > > Preferences > > Date and Time > >
Configure
>
2
Configure
the settings.
Configuring daylight saving time
Note: Make sure that fax is
configured.
For more information, see
“Setting up the printer to fax” on page 37.
1 From the control panel, navigate to:
Settings >
> Device > > Preferences > > Date and Time > > Configure >
2 In the Time Zone menu, select (UTC+user) Custom.
3
Configure
the settings.
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
• Use the ADF for multiple‑page or two-sided
documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
• Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
• Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.
Sending a fax
Note: Make sure that fax is
configured.
For more information, see
“Setting up the printer to fax” on page 37.
Faxing 44
Using the control panel
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Fax > > enter the needed information >
If necessary, adjust the settings.
3 Send the fax.
Using the computer
Before you begin, make sure that the fax driver is installed. For more information, see
“Installing the fax driver”
on page 209.
For Windows users
1
From the document that you are trying to fax, open the Print dialog.
2 Select the printer, and then click Properties, Preferences, Options, or Setup.
3 Click Fax > Enable fax > Always display settings prior to faxing, and then enter the recipient number.
If necessary,
configure
other fax settings.
4 Send the fax.
For Macintosh users
1 With a document open, choose File > Print.
2 Select the printer that has
‑ Fax added after its name.
3 In the To field, enter the recipient number.
If necessary, configure other fax settings.
4 Send the fax.
Scheduling a fax
Note: Make sure that fax is configured. For more information, see
“Setting up the printer to fax” on page 37.
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Fax > > enter the fax number > Send Time >
3 Configure the date and time, and then press .
4 Send the fax.
Faxing 45
Creating a fax destination shortcut
Note: Make sure that fax is
configured.
For more information, see
“Setting up the printer to fax” on page 37.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select Fax, and then
configure
the settings.
4 Apply the changes.
Changing the fax resolution
Note: Make sure that fax is configured. For more information, see
“Setting up the printer to fax” on page 37.
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Fax > > enter the needed information
3 Adjust the Resolution setting.
4 Send the fax.
Adjusting the fax darkness
Note: Make sure that fax is configured. For more information, see
“Setting up the printer to fax” on page 37.
1 Load an original document into the ADF tray or on the scanner glass.
2 From the control panel, navigate to:
> Fax > > enter the needed information
3 Adjust the Darkness setting.
4 Send the fax.
Faxing 46
Printing a fax log
Note: Make sure that fax is
configured.
For more information, see
“Setting up the printer to fax” on page 37.
1 From the control panel, navigate to:
Settings >
> Reports > > Fax >
2 Select Fax Job Log or Fax Call Log, and then press .
Blocking junk faxes
Note: Make sure that fax is configured. For more information, see
“Setting up the printer to fax” on page 37.
1 From the control panel, navigate to:
Settings >
> Fax > > Fax Defaults > > Fax Setup > > Fax Receive Settings > > Admin
Controls >
2 Set Block No Name Fax to On, and then press .
Holding faxes
Note: Make sure that fax is
configured.
For more information, see
“Setting up the printer to fax” on page 37.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Fax > Fax Setup > Fax Receive Settings > Holding Faxes.
3 Select a mode.
4 Click Save.
Forwarding a fax
Note: Make sure that fax is
configured.
For more information, see
“Setting up the printer to fax” on page 37.
1 Create a destination shortcut.
a Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
Faxing 47
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
b Click Shortcuts > Add Shortcut.
c Select a shortcut type, and then configure the settings.
Note: Take note of the shortcut number.
d Apply the changes.
2 Click Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls.
3 In the Fax Forwarding menu, select Forward or Print and Forward.
4 In the Forward to menu, select the destination type and then type the shortcut number.
5 Apply the changes.
Faxing 48
Scanning
Using the automatic document feeder and scanner glass
Automatic document feeder (ADF) Scanner glass
• Use the ADF for multiple‑page or two-sided
documents.
• Load an original document faceup. For multiple‑page
documents, make sure to align the leading edge
before loading.
• Make sure to adjust the ADF guides to match the width
of the paper that you are loading.
• Use the scanner glass for single‑page documents,
book pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media
(such as magazine clippings).
• Place the document facedown in the corner with the
arrow.
Scanning to a computer
Before you begin, make sure that:
• The printer
firmware
is updated. For more information, see the “Updating
firmware”
section.
• The computer and the printer are connected to the same network.
For Windows users
Using Lexmark ScanBack Utility
1 From the computer, run Lexmark ScanBack Utility, and then click Next.
Note: To download the utility, go to
www.lexmark.com/downloads.
2 Click Setup, and then add the printer IP address.
Note: View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
3 Click Close > Next.
4 Select the size of the original document, and then click Next.
5 Select a
file
format and scan resolution, and then click Next.
6 Type a unique scan profile name, and then click Next.
Scanning 49
7 Browse to the location you want to save the scanned document, create a file name, and then click Next.
Note: To r eus e the s can
profile,
enable Create Shortcut, and then create a unique shortcut name.
8 Click Finish.
9 Load an original document into the automatic document feeder or on the scanner glass.
10 From the printer control panel, select Scan to Computer, and then select a scan profile.
Note: Make sure that Scan to Computer is enabled. From the control panel, navigate to Settings > Device
> Visible Home Screen Icons > Scan to Computer > Display.
Using Windows Fax and Scan
Note: Make sure that the printer is added to the computer. For more information, see
“Adding printers to a
computer” on page 209.
1 Load an original document into the automatic document feeder or on the scanner glass.
2 From the computer, open Windows Fax and Scan.
3 From the Source menu, select a scanner source.
4 If necessary, change the scan settings.
5 Scan the document.
For Macintosh users
Note: Make sure that the printer is added to the computer. For more information, see
“Adding printers to a
computer” on page 209.
1 Load an original document into the automatic document feeder or on the scanner glass.
2 From the computer, do either of the following:
• Open Image Capture.
• Open Printers & Scanners, and then select a printer. Click Scan > Open Scanner.
3 From the Scanner window, do one or more of the following:
• Select where you want to save the scanned document.
• Select the size of the original document.
• To scan from the ADF, select Document Feeder from the Scan Menu or enable Use Document Feeder.
• If necessary,
configure
the scan settings.
4 Click Scan.
Creating an FTP shortcut
Note: You may need administrative rights to create a shortcut.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
Scanning 50
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select FTP, and then configure the settings.
4 Apply the changes.
Creating a network folder shortcut
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Shortcuts > Add Shortcut.
3 From the Shortcut Type menu, select Network Folder, and then configure the settings.
4 Apply the changes.
Scanning to an FTP server using a shortcut number
1 Load the original document into the ADF tray or on the scanner glass.
2 From the control panel, press #, and then enter the shortcut number using the keypad.
3 Scan the document.
Scanning 51
Understanding the printer menus
Menu map
Device
• Preferences
• Eco‑Mode
• Remote Operator Panel
• Notifications
• Power Management
• Anonymous Data Collection
• Restore Factory Defaults
• Maintenance
• Visible Home Screen Icons
• About this Printer
Print
•
Layout
• Setup
• Quality
• Job Accounting
• XPS
• PDF
• PostScript
• PCL
• HTML
• Image
Paper
• Tray Configuration • Media Configuration
Copy Copy Defaults
Fax Fax Defaults
E‑mail
•
E‑mail Setup
• E‑mail Defaults
• Web Link Setup
FTP FTP Defaults
Network/Ports
• Network Overview
• Wireless
• Wi‑Fi Direct
• Ethernet
• TCP/IP
• SNMP
• IPSec
• 802.1x
• LPD Configuration
• HTTP/FTP Settings
• ThinPrint
• USB
Security
•
Security Audit Log
• Login Restrictions
• Confidential Print Setup
• Solutions LDAP Settings
• Mobile Services Management
• Miscellaneous
Reports
•
Menu Settings Page
• Device
• Print
• Shortcuts
• Fax
• Network
Help
• Print All Guides
• Connection Guide
• Copy Guide
• E‑mail Guide
• Fax Guide
• FTP Guide
• Information Guide
• Media Guide
• Mono Quality Guide
• Moving Guide
• Print Quality Guide
• Supplies Guide
Troubleshooting
• Print Quality Test Pages • Cleaning the Scanner
Understanding the printer menus 52
Device
Preferences
Menu item Description
Display Language
[List of languages]
Set the language of the text that appears on the display.
Note: Not all languages are available for all printer models.
You may need to install special hardware for some
languages.
Country/Region
[List of countries]
Identify the country that the printer is configured to operate.
Run Initial Setup
No
Ye s *
Run the setup wizard.
Displayed information
Display Text 1
Display Text 2
Custom Text 1
Custom Text 2
Specify the information to show on the home screen.
Note: Custom Text 1 and Custom Text 2 appear only in some
printer models.
Date and Time
Configure
Manually Set Date and Time
Date Format
Time Format
Time Zone
Network Time Protocol
Enable NTP
NTP Server
Enable Authentication
Key ID
Password
Configure the printer date and time.
Notes:
• Enable Authentication appears only in some printer
models.
• When Enable Authentication is set to MD5 key, Key ID
and Password appear.
Paper Sizes
U.S.*
Metric
Specify the unit of measurement for paper sizes.
Note: The country or region selected in the initial setup
wizard determines the initial paper size setting.
Allow Background Removal
On*
O
Allow image background removal in copy, fax, e-mail, FTP, or
scan-to-USB jobs.
One Page Flatbed Scanning
On
O*
Set copies from the scanner glass to only one page at a time.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 53
Menu item Description
Screen Timeout
10–300 (60*)
Set the idle time in seconds before the display shows the home
screen, or before the printer logs o a user account
automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Eco-Mode
Menu item Description
Print
Sides
1‑Sided*
2‑Sided
Specify whether to print on one side or two sides of the paper.
Print
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Print
Toner Darkness
1–10 (8*)
Determine the lightness or darkness of text images.
Copy
Sides
1 sided to 1 sided*
1 sided to 2 sided
2 sided to 1 sided
2 sided to 2 sided
Specify the scanning behavior based on the original
document.
Copy
Pages per Side
O*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages
Specify the scanning behavior based on the original
document.
Copy
Darkness
1–9 (5*)
Determine the darkness of the scanned text images.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 54
Remote Operator Panel
Menu item Description
External VNC Connection
Don’t Allow*
Allow
Connect an external Virtual Network Computing (VNC) client
to the remote control panel.
Authentication Type
None*
Standard Authentication
Set the authentication type when accessing the VNC client
server.
VNC Password Specify the password to connect to the VNC client server.
Note: This menu item appears only if Authentication Type is
set to Standard Authentication.
Note: An asterisk (*) next to a value indicates the factory default setting.
Notifications
Menu item Description
ADF Loaded Beep
O
On*
Enable a sound when loading paper into the ADF.
Alarm Control
O
Single*
Continuous
Set the number of times that the alarm sounds when the printer
requires user intervention.
Supplies
Show Supply Estimates
Show estimates*
Do not show estimates
Show the estimated status of the supplies.
Supplies
Display Estimates
Pages*
Percent
Determine the unit that the printer uses to estimate supply
usage and trigger custom notifications when user intervention
is required.
Note: This menu item appears only in the Embedded Web
Server.
Supplies
Cartridge Alarm
O*
Single
Continuous
Set the number of times that the alarm sounds when the toner
cartridge is low.
Supplies
Custom Supply
Notifications
Configure notification settings when the printer requires user
intervention.
Note: This menu item appears only in the Embedded Web
Server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 55
Menu item Description
Error Prevention
Jam Assist
O
On*
Set the printer to flush automatically blank pages or pages with
partial prints to the standard bin after a jammed page is
cleared.
Error Prevention
Auto Continue
Disabled
5–255 (5*)
Let the printer continue processing or printing a job
automatically after clearing certain attendance conditions.
Error Prevention
Auto Reboot
Auto Reboot
Reboot when idle
Reboot always*
Reboot never
Set the printer to restart when an error occurs.
Error Prevention
Auto Reboot
Max Auto Reboots
1–20 (2*)
Set the number of automatic reboots that the printer can
perform.
Error Prevention
Auto Reboot
Auto Reboot Window
1–525600 (720*)
Set the number of seconds before the printer performs an
automatic reboot.
Error Prevention
Auto Reboot
Auto Reboot Counter
Show a read‑only information of the reboot counter.
Error Prevention
Display Short Paper Error
On
Auto‑clear*
Set the printer to show a message when a short paper error
occurs.
Note: Short paper refers to the size of the paper loaded.
Error Prevention
Page Protect
O*
On
Set the printer to process the entire page into the memory
before printing it.
Jam Content Recovery
Jam Recovery
O
On
Auto*
Set the printer to reprint jammed pages.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 56
Menu item Description
Jam Content Recovery
Scanner Jam Recovery
Job level
Page level*
Specify how to restart a scan job after resolving a paper jam.
Note: An asterisk (*) next to a value indicates the factory default setting.
Power Management
Menu item Description
Sleep Mode Profile
Print with Display o
Allow printing with display
o*
Display on when printing
Allow printing with the display turned o.
Timeouts
Sleep Mode
1–120 minutes (15*)
Set the idle time before the printer begins operating in Sleep
mode.
Timeouts
Hibernate Timeout
Disabled
1 hour
2 hours
3 hours
6 hours
1 day
2 days
3 days*
1 week
2 weeks
1 month
Set the time before the printer enters Hibernate mode.
Timeouts
Hibernate Timeout on Connection
Hibernate
Do Not Hibernate*
Set the printer to Hibernate mode even when an active
Ethernet connection exists.
Eco-Mode
O*
Energy
Energy/Paper
Paper
Minimize the use of energy, paper, or specialty media.
Note: Setting Eco‑Mode to Energy or Paper may
aect
printer performance, but not print quality.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 57
Anonymous Data Collection
Menu item Description
Anonymous Data Collection
Device Usage and Performance
Information
None*
Send printer usage and performance information to Lexmark.
Note: Anonymous Data Send Time appears only when you set
Anonymous Data Collection to Device Usage and Performance.
Anonymous Data Send Time
Start Time
Stop Time
Note: An asterisk (*) next to a value indicates the factory default setting.
Restore Factory Defaults
Menu item Description
Restore Settings
Restore all settings
Restore printer settings
Restore network settings
Restore fax settings
Restore the printer factory default settings.
Maintenance
Config Menu
Menu item Description
USB Configuration
USB PnP
1*
2
Change the USB driver mode of the printer to improve its
compatibility with a personal computer.
USB Configuration
USB Scan to Local
On*
O
Enable scanning to a computer.
USB Configuration
USB Speed
Full
Auto*
Set the USB port to run at full speed and disable its high‑speed
capabilities.
Tray Configuration
Tray Linking
Automatic*
O
Set the printer to link the trays that have the same paper type
and paper size settings.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 58
Menu item Description
Tray Configuration
Show Tray Insert Message
O
Only for unknown sizes*
Always
Show the Tray Insert message.
Tray Configuration
A5 Loading
Short Edge*
Long Edge
Specify the page orientation when loading A5 paper size.
Tray Configuration
Paper Prompts
Auto*
MP Feeder
Manual Paper
Envelope Prompts
Auto*
MP Feeder
Manual Envelope
Set the paper source that the user fills when a prompt to load
paper or envelope appears.
Note: For Multipurpose Feeder to appear, set Configure MP
to Cassette from the Paper menu.
Tray Configuration
Action for Prompts
Prompt user*
Continue
Use current
Set the printer to resolve paper- or envelope-related change
prompts.
Reports
Menu Settings Page
Event Log
Event Log Summary
Health Check Statistics
Print reports about printer menu settings, status, and event
logs.
Supply Usage And Counters
Clear Supply Usage History
Reset Black Cartridge Counter
Reset Black Imaging Unit Counter
Reset Maintenance Counter
Reset the supply page counter or view the total printed pages.
Printer Emulations
PPDS Emulation
O*
On
Set the printer to use the PPDS data stream.
Fax Configuration
Fax Low Power Support
Disable Sleep
Permit Sleep
Auto*
Specify the printer power setting when it is in fax mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 59
Menu item Description
Print Configuration
Font Sharpening
0–150(24*)
Set a text point-size value below which the high‑frequency
screens are used when printing font data.
Print Configuration
Print Density
1–5 (3*)
Copy Density
1–5 (3*)
Adjust the toner density when printing or copying documents.
Device Operations
Quiet Mode
On
O*
Set the printer to reduce the amount of noise that it makes
when printing.
Note: This setting slows down the overall performance of the
printer.
Device Operations
Panel Menus
Enable*
Disable
Set the printer to show the control panel menus.
Device Operations
Safe Mode
O*
On
Set the printer to operate in a special mode, in which it attempts
to continue oering as much functionality as possible, despite
known issues.
Device Operations
Minimum Copy Memory
20MB*
30MB
50MB
80MB
100MB
Set the memory allocation for storing copy jobs.
Note: The values appear only if the amount of installed
DRAM is at least twice the amount of the value.
Device Operations
Clear Custom Status
Erase all custom messages.
Device Operations
Clear all remotely‑installed messages
Delete all logs created during remote installation.
Device Operations
Automatically Display Error Screens
On*
O
Set the printer to automatically show existing printer-related
messages on the home screen after the printer remains
inactive.
Device Operations
Honor orientation on fast path copy
On
O*
Set the printer to use the Orientation setting under Copy menu
when sending quick copy jobs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 60
Menu item Description
Scanner Configuration
Scanner Manual Registration
Print Quick Test
Front ADF Registration
Flatbed Registration
Align the scan area with the paper location.
Scanner Configuration
Edge Erase
ADF Edge Erase
0–6 (3*)
Flatbed Edge Erase
0–6 (3*)
Set the border size around the scanned image that will be
erased.
Scanner Configuration
Disable Scanner
Enabled*
Disabled
ADF Disabled
Disable the scanner if it is not working properly.
Scanner Configuration
Ti
Byte Order
CPU Endianness*
Little Endian
Big Endian
Determine the byte order of a TIFF‑formatted scan output.
Scanner Configuration
Exact
Ti
Rows Per Strip
On*
O
Set the RowsPerStrip tag value of a TIFF‑formatted scan output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Out of Service Erase
Menu item Description
Erase Printer Memory
Printer Memory Last Sanitized
Sanitize all information on non‑volatile memory
Erase all printer and network settings
Erase all shortcuts and shortcut settings
Clear all settings and applications that are stored in the printer
hard disk.
Understanding the printer menus 61
Visible Home Screen Icons
Menu Description
Copy
E‑mail
Fax
Change Language
Bookmarks
Held Jobs
FTP
Specify which icons to show on the home screen.
About this Printer
Menu item Description
Asset Tag Show the serial number of the printer.
Printer’s Location Identify the printer location. The maximum length is 63 characters.
Contact Personalize the printer name. The maximum length is 63 characters.
Print
Layout
Menu item Description
Sides
1‑sided*
2‑sided
Specify whether to print on one side or two sides of the paper.
Flip Style
Long Edge*
Short Edge
Determine which side of the paper (long edge or short edge) is bound when
performing two‑sided printing.
Note: Depending on the option selected, the printer automatically osets
each printed information of the page to bind the job correctly.
Blank Pages
Print
Do Not Print*
Print blank pages that are included in a print job.
Collate
O [1,1,1,2,2,2]*
On [1,2,1,2,1,2]
Keep the pages of a print job stacked in sequence, particularly when printing
multiple copies of the job.
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Insert blank separator sheets when printing.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 62
Menu item Description
Separator Sheet Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for the separator sheet.
Note: The multipurpose feeder is available only in some printer models.
Pages per Side
O*
2 pages per side
3 pages per side
4 pages per side
6 pages per side
9 pages per side
12 pages per side
16 pages per side
Print multiple page images on one side of a sheet of paper.
Pages per Side Ordering
Horizontal*
Reverse Horizontal
Vertical
Reverse Vertical
Specify the positioning of multiple page images when using Pages per Side.
Note: The positioning depends on the number of page images and their
page orientation.
Pages per Side Orientation
Auto*
Landscape
Portrait
Specify the orientation of a multiple‑page document when using Pages per
Side.
Pages per Side Border
None*
Solid
Print a border around each page image when using Pages per Side.
Copies
1–9999 (1*)
Specify the number of copies for each print job.
Print Area
Normal*
Fit to page
Whole Page
Set the printable area on a sheet of paper.
Note: An asterisk (*) next to a value indicates the factory default setting.
Setup
Menu item Description
Printer Language
PCL Emulation*
PS Emulation
Set the printer language.
Note: Setting a default printer language does not prevent a software
program from sending print jobs that use another printer language.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 63
Menu item Description
Resource Save
O*
On
Set the printer to handle temporary downloads when it receives a job that
requires more than the available memory.
Notes:
• O sets the printer to retain downloads only until memory is needed.
Downloads are deleted to process print jobs.
• When set to On and the printer runs out of memory, a Memory
Full [38] appears on the display but downloads are not deleted.
Print All Order
Alphabetical*
Oldest First
Newest First
Specify the order in which held and confidential jobs are printed when Print
All is selected.
Note: An asterisk (*) next to a value indicates the factory default setting.
Quality
Menu item Description
Print Resolution
600 dpi*
1200 Image Q
2400 Image Q
1200 dpi
300 dpi
Set the resolution for the text and images on the printed output.
Note: Resolution is determined in dots per inch or image quality.
Pixel Boost
O*
Fonts
Horizontally
Vertically
Both directions
Enable more pixels to print in clusters for clarity, in order to enhance text and
images.
Toner Darkness
1–10 (8*)
Determine the lightness or darkness of text images.
Halftone
Normal*
Detail
Enhance the printed output to have smoother lines with sharper edges.
Brightness
‑6 to 6 (0*)
Adjust the brightness of the printed output.
Contrast
0 to 5 (0*)
Adjust the contrast of the printed output.
Gray Correction
O
Auto*
Adjust the contrast enhancement applied to images.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 64
Job Accounting
Note: This menu appears only when a printer hard disk is installed.
Menu item Description
Job Accounting
O*
On
Set the printer to create a log of the print jobs that it receives.
Accounting Log Frequency
Daily
Weekly
Monthly*
Specify how often the printer creates a log file.
Log Action at End of Frequency
None*
E‑mail Current Log
E‑mail & Delete Current Log
Post Current Log
Post & Delete Current Log
Specify how the printer responds when the frequency threshold expires.
Note: The value
defined
in Accounting Log Frequency determines when this
action is triggered.
Log Near Full Level
O*
On
Specify the maximum size of the log file before the printer executes the Log
Action at Near Full.
Log Action at Near Full
None*
E‑mail Current Log
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post Current Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when the hard disk is nearly full.
Note: The value defined in Log Near Full Level determines when this action
is triggered.
Log Action at Full
None*
E‑mail & Delete Current Log
E‑mail & Delete Oldest Log
Post & Delete Current Log
Post & Delete Oldest Log
Delete Current Log
Delete Oldest Log
Delete All But Current
Delete All Logs
Specify how the printer responds when disk usage reaches the maximum limit
(100MB).
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 65
Menu item Description
URL to Post Log Specify where the printer posts job accounting logs.
E‑mail Address to Send Logs Specify the e‑mail address to which the printer sends job accounting logs.
Log File Prefix Specify the prefix for the log file name.
Note: The current host name defined in the TCP/IP menu is used as the
default log file prefix.
Note: An asterisk (*) next to a value indicates the factory default setting.
XPS
Menu item Description
Print Error Pages
O*
On
Print a test page that contains information on errors, including XML markup
errors.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width of any job printed in 1200 dpi.
Note: An asterisk (*) next to a value indicates the factory default setting.
PDF
Menu item Description
Scale to Fit
O*
On
Scale the page content to fit the selected paper size.
Annotations
Do Not Print*
Print
Specify whether to print annotations in the PDF.
Note: An asterisk (*) next to a value indicates the factory default setting.
PostScript
Menu item Description
Print PS Error
On
O*
Print a test page that contains the PostScript error.
Minimum Line Width
1–30 (2*)
Set the minimum stroke width of any job printed in 1200 dpi.
Lock PS Startup Mode
On
O*
Disable the SysStart file.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 66
Menu item Description
Font Priority
Resident*
Flash/Disk
Establish the font search order.
Notes:
• Resident sets the printer to search its memory for the requested font
before searching the flash memory.
• Flash/Disk sets the printer to search the flash memory for the
requested font before searching the printer memory.
• This menu item appears only when a flash memory is installed.
Wait Timeout
Disabled
15–65535 (40*)
Set the printer to wait for additional data before canceling a print job.
Note: An asterisk (*) next to a value indicates the factory default setting.
PCL
Menu item Description
Font Source
Resident*
All
Choose the source which contains the default font selection.
Font Name
[List of available fonts]
Select a font from the specified font source.
Symbol Set
[List of available symbol set]
Specify the symbol set for each font name.
Note: A symbol set is a set of alphabetic and numeric characters,
punctuation, and special symbols. Symbol sets support the dierent
languages or specific programs such as math symbols for scientific text.
Pitch
0.08–100 (10*)
Specify the font pitch for scalable monospaced fonts.
Note: Pitch refers to the number of
fixed
‑space characters in a horizontal
inch of type.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Lines per Page
1–255
Specify the number of lines of text for each page printed through the PCL®
datastream.
Notes:
• This menu item activates vertical escapement that causes the
selected number of requested lines to print between the default
margins of the page.
• 60 is the U.S. factory default setting. 64 is the international factory
default setting.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 67
Menu item Description
PCL5 Minimum Line Width
1–30 (2*)
Set the initial minimum stroke width.
Notes:
• Jobs printed in 1200 dpi use the value directly.
• Jobs printed in 4800CQ use half the value.
PCLXL Minimum Line Width
1–30 (2*)
A4 Width
198 mm*
203 mm
Set the width of the logical page on A4‑size paper.
Note: Logical page is the space on the physical page where data is
printed.
Auto CR after LF
On
O*
Set the printer to perform a carriage return after a line feed control
command.
Note: Carriage return is a mechanism that commands the printer to move
the position of the cursor to the first position on the same line.
Auto LF after CR
On
O*
Set the printer to perform a line feed after a carriage return control
command.
Tray Renumber
Assign MP Feeder
O*
None
0–201
Assign Tray [x]
O*
None
0–201
Assign Manual Paper
O*
None
0–201
Assign Manual Envelope
O*
None
0–201
Configure the printer to work with print drivers or applications that use
dierent source assignments for the paper source.
Tray Renumber
View Factory Defaults
Show the factory default setting assigned for each paper source.
Tray Renumber
Restore Defaults
Return all tray assignments to factory default values.
Print Timeout
Disabled
1–255 (90*)
Set the printer to end a print job after it has been idle for the specified
amount of time in seconds.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 68
HTML
Menu item Description
Font Name
[List of fonts] (Times*)
Set the font to use for HTML documents.
Font Size
1–255 (12*)
Set the font size to use for HTML documents.
Scale
1–400% (100*)
Scale HTML documents.
Orientation
Portrait*
Landscape
Set the page orientation for HTML documents.
Margin Size
8–255 mm (19*)
Set the page margin for HTML documents.
Backgrounds
Do Not Print
Print*
Print background information or graphics for HTML documents.
Note: An asterisk (*) next to a value indicates the factory default setting.
Image
Menu item Description
Auto Fit
O
On*
Select the best available paper size and orientation setting for an image.
Note: When set to On, this menu item overrides the scaling and orientation
settings for the image.
Invert
O*
On
Invert bitonal monochrome images.
Note: This menu item does not apply to GIF or JPEG image formats.
Scaling
Best Fit*
Anchor Top Left
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Adjust the image to fit the printable area.
Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation
Portrait*
Landscape
Reverse Portrait
Reverse Landscape
Specify the orientation of text and graphics on the page.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 69
Paper
Tray Configuration
Menu item Description
Default Source
Tray [x] (1*)
MP Feeder
Manual Paper
Manual Envelope
Set the paper source for all print jobs.
Note: Multipurpose Feeder only appears when Configure MP is set to
Cassette.
Paper Size/Type
Tray [x]
MP Feeder
Manual Paper
Manual Envelope
Specify the paper size or paper type loaded in each paper source.
Substitute Size
O
Statement/A5
Letter/A4
All Listed*
Set the printer to substitute a specified paper size if the requested size is not
loaded in any paper source.
Notes:
•
O
prompts the user to load the required paper size.
• Statement/A5 prints A5‑size document on statement when loading
statement and statement‑size jobs on A5 paper size when loading A5.
• Letter/A4 prints A4‑size document on letter when loading letter and
letter‑size jobs on A4 paper size when loading letter.
• All Listed substitutes Letter/A4.
Configure MP
Cassette*
Manual
First
Set the printer when to pick paper loaded in the multipurpose feeder.
Notes:
• When set to Cassette, the printer treats the multipurpose feeder like a
tray.
• When set to Manual, the printer treats the multipurpose feeder like a
manual feeder.
• When set to First, the printer picks paper from the multipurpose feeder
until it is empty, regardless of the required paper source or paper size.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 70
Media Configuration
Universal Setup
Menu item Description
Units of Measure
Inches
Millimeters
Specify the unit of measurement for the universal paper.
Note: Inches is the U.S. factory default setting. Millimeters is the
international factory default setting.
Portrait Width
3–14.17 inches (8.50*)
76–359.91 mm (216*)
Set the portrait width of the universal paper.
Portrait Height
3–14.17 inches (14*)
76–359.91 mm (356*)
Set the portrait height of the universal paper.
Feed Direction
Short Edge*
Long Edge
Set the printer to pick paper from the short edge or long edge
direction.
Note: Long Edge appears only when the longest edge is shorter
than the maximum width supported.
Note: An asterisk (*) next to a value indicates the factory default setting.
Custom Scan Sizes
Menu item Description
Custom Scan Size [x]
Scan Size Name
Width
1–8.50 inches (8.50*)
25–216 mm (216*)
Height
1–14 inches (14*)
25–356 mm (297*)
Orientation
Portrait*
Landscape
2 scans per side
O*
On
Assign a scan size name and configure the scan settings.
Understanding the printer menus 71
Media Types
Menu item Description
Plain
Card Stock
Transparency
Recycled
Labels
Bond
Envelope
Rough Envelope
Letterhead
Preprinted
Colored Paper
Light
Heavy
Rough/Cotton
Custom Type [x]
Specify the texture and weight of the paper loaded.
Select from the following options:
Paper Texture
Smooth
Normal*
Rough
Paper Weight
Light
Normal*
Heavy
Note: An asterisk (*) next to a value indicates the factory default setting.
Copy
Copy Defaults
Menu item Description
Content Type
Te xt
Te xt /P hot o*
Photo
Graphics
Improve the output result based on the content of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Sides
1 sided to 1 sided*
1 sided to 2 sided
Specify the scanning behavior based on the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 72
Menu item Description
Separator Sheets
None*
Between Copies
Between Jobs
Between Pages
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
MP Feeder
Specify the paper source for the separator sheet.
Pages per Side
O*
2 Portrait pages
4 Portrait pages
2 Landscape pages
4 Landscape pages
Specify the number of page images to print on one side of a sheet of paper.
Print Page Borders
On
O*
Place a border around each image when printing multiple pages on a single
page.
Collate
O
[1,1,1,2,2,2]
On [1,2,1,2,1,2]*
Print multiple copies in sequence.
“Copy from” Size
[List of paper sizes]
Set the paper size of the original document.
Notes:
• Letter is the U.S. factory default setting. A4 is the international factory
default setting.
• This menu item may vary depending on your printer model.
“Copy to” Source
Tray [x] (1*)
MP Feeder
Auto Size Match
Specify the paper source for the copy job.
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Number of Copies
1–9999 (1*)
Specify the number of copies.
Overlay
Confidential
Copy
Draft
Urgent
Custom
O*
Specify the overlay text printed on each page of the copy job.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 73
Menu item Description
Custom Overlay Type a custom overlay text.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Dropout
None*
Red
Green
Blue
Default Red Threshold
0–255 (128*)
Default Green Threshold
0–255 (128*)
Default Blue Threshold
0–255 (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Contrast
Best for Content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Background detection
Content‑based
Fixed
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Auto Center
O*
On
Align the content at the center of the page.
Mirror Image
O*
On
Create a mirror image of the original document.
Negative Image
O*
On
Create a negative image of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 74
Menu item Description
Shadow Detail
‑4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Scan Edge to Edge
O*
On
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness of a scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Transparency Separators
O
On*
Insert a blank sheet between transparencies.
Allow Priority Copies
On*
O
Interrupt a print job to copy a page or document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax
Fax Mode
Menu item Description
Fax Mode
Fax*
Disabled
Select a fax mode.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Setup
General Fax Settings
Menu item Description
Fax Name Identify your fax machine.
Fax Number Identify your fax number.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 75
Menu item Description
Fax ID
Fax Name
Fax Number*
Notify fax recipients of your fax name or fax number.
Enable Manual Fax
O*
On
Set the printer to fax manually.
Notes:
• This menu item does not appear if Fax Transport is set to T.38 or G711.
• This menu item requires a line splitter and a telephone handset.
• Use a regular telephone line to answer an incoming fax job and to dial a
fax number.
• To go directly to the Manual Fax function, touch # and 0 on the keypad.
Memory Use
All receive
Mostly receive
Equal*
Mostly send
All send
Set the amount of internal printer memory allocated for faxing.
Note: This menu item prevents memory buer conditions and failed faxes.
Cancel Faxes
Allow*
Don't Allow
Cancel outgoing faxes before they are transmitted, or cancel incoming faxes
before they finish printing.
Caller ID
O
On*
Alternate
Show the telephone number of the person sending the fax.
Fax Number Masking
O*
From Left
From Right
Specify the format for masking an outgoing fax number.
Digits to Mask
0–58 (0*)
Specify the number of digits to mask in an outgoing fax number.
Enable Line Connected
Detection
O
On*
Determine whether a telephone line is connected to the printer.
Notes:
• Detection takes place when turning on the printer and before each call.
• This menu item does not appear if Fax Transport is set to T.38.
Enable Line In Wrong Jack
Detection
O*
On
Determine whether a telephone line is connected to the correct port on the
printer.
Notes:
• Detection takes place when turning on the printer and before each call.
• This menu item does not appear if Fax Transport is set to T.38.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 76
Menu item Description
Enable Extension in Use
Support
O
On*
Determine whether a telephone line is used by another device such as another
phone on the same line.
Notes:
• This menu item is monitored continuously after turning on the printer.
• This menu item does not appear if Fax Transport is set to T.38.
Optimize Fax Compatibility Configure the printer fax functionality for optimal compatibility with other fax
machines.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Send Settings
Menu item Description
Resolution
Standard*
Fine
Super Fine
Ultra Fine
Set the resolution of the scanned image.
Note: A higher resolution increases fax transmission time and requires higher
memory.
Original Size
[List of paper sizes]
Specify the size of the original document.
Note: Mixed Sizes is the U.S. factory default setting. A4 is the international
factory default setting.
Orientation
Portrait*
Landscape
Specify the orientation of the original document.
Sides
O*
Long Edge
Short Edge
Specify the page orientation of text and graphics when scanning a two‑sided
document.
Content Type
Te xt *
Te xt /P hot o
Photo
Graphics
Improve the output result based on the content of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 77
Menu item Description
Darkness
1–9 (5*)
Adjust the darkness of the scanned image.
Behind a PABX
On
O*
Set the printer to dial a fax number without waiting to recognize the dial tone.
Note: Private Automated Branch Exchange (PABX) is a telephone network that
allows a single access number to
oer
multiple lines to outside callers.
Dial Mode
To ne*
Pulse
Specify the dial mode for incoming or outgoing faxes.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Dropout
None*
Red
Green
Blue
Default Red Threshold
0–255 (128*)
Default Green Threshold
0–255 (128*)
Default Blue Threshold
0–255 (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Contrast
Best for Content*
0
1
2
3
4
5
Set the contrast of the output.
Background Removal
Background Detection
Content‑based*
Fixed
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Note: If you want to remove the background color from the original document,
then set Background Detection to Content-based. If you want to remove
image noise from a photo, then set Background Detection to Fixed.
Mirror Image
On
O*
Create a mirror image of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 78
Menu item Description
Negative Image
On
O*
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Scan Edge to Edge
On
O*
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness of the scanned image.
Temperatur e
‑4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Automatic Redial
0–9 (5*)
Adjust the number of redial attempts based on the activity levels of recipient fax
machines.
Redial Frequency
1–200 minutes (3*)
Increase the time between redial attempts to increase the chance of sending
fax successfully.
Enable ECM
On*
O
Activate Error Correction Mode (ECM) for fax jobs.
Note: ECM detects and corrects errors in the fax transmission process that are
caused by telephone line noise and poor signal strength.
Enable Fax Scans
On*
O
Fax documents that are scanned at the printer.
Driver to Fax
On*
O
Allow the print driver to send fax.
Allow Save as Shortcut
On*
O
Save fax numbers as shortcuts in the printer.
Max Speed
33600*
14400
9600
4800
2400
Set the maximum speed for sending fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 79
Menu item Description
Enable Color Fax Scans
O by default*
On by default
Never use
Always use
Enable color scans for fax.
Auto Convert Color Faxes to
Mono Faxes
On*
O
Convert all outgoing color faxes to black and white.
Confirm Fax Number
O*
On
Ask the user to confirm the fax number.
Dial Prefix Set a dialing prefix.
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Receive Settings
Menu item Description
Rings to Answer
1–25 (3*)
Set the number of rings for incoming fax.
Auto Reduction
O
On*
Scale incoming fax to fit on the page.
Paper Source
Tray [x]
MP Feeder
Auto*
Set the paper source for printing incoming fax.
Note: MP Feeder appears only when an optional 650-sheet duo tray is
installed.
Sides
O*
On
Print on both sides of the paper.
Separator Sheets
None*
Before Job
After Job
Specify whether to insert blank separator sheets when printing.
Separator Sheet Source
Tray [x] (1*)
MP Feeder
Specify the paper source for the separator sheet.
Note: MP Feeder appears only when an optional 650-sheet duo tray is
installed.
Output Bin
Standard Bin
Specify the output bin for received faxes.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 80
Menu item Description
Fax Footer
On
O*
Print the transmission information at the bottom of each page from a received
fax.
Fax Footer Time Stamp
Receive*
Print
Print the time stamp at the bottom of each page from a received fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Enable Fax Receive
O
On*
Set the printer to receive fax.
Enable Color Fax Receive
O
On*
Set the printer to receive fax in color.
Enable Caller ID
O
On*
Show the number that is sending the incoming fax.
Block No Name Fax
O*
On
Block incoming faxes sent from devices with no station ID or fax ID specified.
Answer On
All Rings*
Single Ring Only
Double Ring Only
Triple Ring Only
Single or Double Rings Only
Single or Triple Rings Only
Double or Triple Rings Only
Set a distinctive ring pattern for incoming fax.
Auto Answer
O
On*
Set the printer to receive fax automatically.
Manual Answer Code
0–9 (9*)
Manually enter a code on the telephone number pad to begin receiving fax.
Notes:
• This menu item appears only when the printer shares a line with a
telephone.
• This menu item appears only when you set the printer to receive fax
manually.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 81
Menu item Description
Fax Forwarding
Print*
Print and Forward
Forward
Specify how to forward received fax.
Forward to
Destination [x]
Type
Shortcut Number
Specify the destination for forwarding received fax.
Confirmation E
‑mail Send a confirmation e‑mail when fax forwarding is successful.
Note: The e‑mail is sent only when forwarding to FTP or Network Share
destinations.
Max Speed
33600*
14400
9600
4800
2400
Set the maximum speed for transmitting fax.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 82
Fax Cover Page
Menu item Description
Fax Cover Page
O by Default*
On by Default
Never Use
Always Use
Configure the settings for the fax cover page.
Include To field
O*
On
Include From field
O*
On
From
Include Message Field
O*
On
Message:
Include Logo
O*
On
Include Footer [x]
O*
On
Footer [x]
Note: An asterisk (*) next to a value indicates the factory default setting.
Fax Log Settings
Menu item Description
Transmission Log Frequency
Always*
Never
Only for Error
Specify how often the printer creates a transmission log.
Transmission Log Action
Print
O
On*
E‑mail
O*
On
Print or e‑mail a log for successful fax transmission or transmission error.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 83
Menu item Description
Receive Error Log
Print Never*
Print on Error
Print a log for fax‑receive failures.
Auto Print Logs
On*
O
Print all fax activity.
Log Paper Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for printing logs.
Logs Display
Remote Fax Name*
Dialed Number
Identify the sender by remote fax name or fax number.
Enable Job Log
On*
O
View a summary of all fax jobs.
Enable Call Log
On*
O
View a summary of fax dialing history.
Log Output Bin
Standard Bin*
Bin [x]
Specify the output bin for printed logs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Speaker Settings
Menu item Description
Speaker Mode
Always
O
Always On
On until Connected*
Set the fax speaker mode.
Speaker Volume
Low
High*
Adjust the fax speaker volume.
Ringer Volume
O
On*
Enable the ringer volume.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 84
E-mail
E
‑mail Setup
Menu item Description
Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending e-
mail.
Primary SMTP Gateway Port
1–65535 (25*)
Enter the port number of the primary SMTP server.
Secondary SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP
server.
Secondary SMTP Gateway Port
1–65535 (25*)
Enter the server port number of your secondary or backup SMTP server.
SMTP Timeout
5–30 seconds (30*)
Set the time before the printer times out if the SMTP server does not respond.
Reply Address Specify a reply address in the e‑mail.
Always use SMTP default Reply
Address
On*
O
Always use the default reply address in the SMTP server.
Use SSL/TLS
Disabled*
Negotiate
Required
Specify whether to send e‑mail using an encrypted link.
Require Trusted Certificate
O
On*
Require a trusted certificate when accessing the SMTP server.
SMTP Server Authentication
No authentication required*
Login / Plain
NTLM
CRAM‑MD5
Digest‑MD5
Kerberos 5
Set the authentication type for the SMTP server.
Device
‑Initiated E‑mail
None*
Use Device SMTP Credentials
Specify whether credentials are required for device‑initiated e‑mail.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 85
Menu item Description
User‑Initiated E‑mail
None*
Use Device SMTP Credentials
Use Session User ID and
Password
Use Session E‑mail address
and Password
Prompt user
Specify whether credentials are required for user‑initiated e‑mail.
Use Active Directory Device
Credentials
O
On*
Enable user credentials and group designations to connect to the SMTP server.
Device Userid Specify the user ID and password to connect to the SMTP server.
Device Password
Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol.
NTLM Domain Specify the domain name for the NTLM security protocol.
Disable "SMTP server not set
up" error
O*
On
Hide the “SMTP server not set up” error message.
Note: An asterisk (*) next to a value indicates the factory default setting.
E‑mail Defaults
Menu item Description
Subject Specify the e‑mail subject and message.
Message
File Name Specify the file name for the scanned image.
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
XPS (.xps)
TXT (.txt)
RTF (.rtf)
DOCX (.docx)
Specify the file format for the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 86
Menu item Description
Global OCR Settings
Recognized Languages
Auto Rotate
Despeckle
Auto Contrast Enhance
Configure the settings for optical character recognition (OCR).
Note: This menu item appears only if you have purchased and installed an
OCR solution.
PDF Settings
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Highly Compressed
O*
On
Secure
O*
On
Searchable
O*
On
Archival (PDF/A)
O*
On
Set the PDF format of the scanned image.
Content Type
Te xt
Te xt /P hot o*
Photo
Graphics
Improve the output result based on the content of the original document.
Content Source
Black and White Laser*
Color Laser
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 87
Menu item Description
Color
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
-4 to 4 (0*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Note: Mixed Sizes is the factory default setting.
Sides
O*
Long Edge
Short Edge
Specify the page orientation of text and graphics when scanning a two‑sided
document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan to Red
-4 to 4 (0*)
Magenta to Green
-4 to 4 (0*)
Ye ll o w t o B lu e
-4 to 4 (0*)
Adjust the color intensity during scanning.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 88
Menu item Description
Color Dropout
Color Dropout
None*
Red
Green
Blue
Default Red Threshold
0–255 (128*)
Default Green Threshold
0–255 (128*)
Default Blue Threshold
0–255 (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
E‑mail Bit Depth
1 bit*
8 bit
Set the amount of color that the printer detects from the original document.
Note: This menu item appears only when Color is set to Auto.
JPEG Quality
Best for content*
5–95
Set the quality of a JPEG‑format scanned image.
Notes:
• 5 reduces the file size, but lessens the image quality.
• 95 provides the best image quality, but produces a large
file
size.
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Background Detection
Content‑based*
Fixed
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Note: If you want to remove the background color from the original
document, then set Background Detection to Content-based. If you want to
remove image noise from a photo, then set Background Detection to Fixed.
Mirror Image
O*
On
Create a mirror image of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 89
Menu item Description
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Scan Edge to Edge
O*
On
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness of a scanned image.
Temperatur e
‑4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Blank Pages
Blank Page Removal
Blank Page Sensitivity
Specify whether to include blank pages.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Max E‑mail Size
0–65535 (0*)
Set the allowable file size for each e‑mail.
Size Error Message Specify an error message that the printer sends when an e‑mail exceeds its
allowable file size.
Note: You can type up to 1024 characters.
Limit Destinations Limit sending of e‑mail only to the specified list of domain names.
Note: Use a comma to separate each domain.
Send Me a Copy
Never appears*
On by Default
O by Default
Always On
Send a copy of the e‑mail to yourself.
Limit E
‑mail Recipients
O*
On
Limit the number of e‑mail recipients.
Use cc:/bcc:
O*
On
Enable carbon copy and blind carbon copy in e‑mail.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 90
Menu item Description
Use Multi‑Page TIFF
On*
O
Choose between single- and multiple‑page TIFF files.
TIFF Compression
LZW*
JPEG
Set a compression option for TIFF files.
Text Defa u l t
5–95 (75*)
Set the quality of text on a scanned image.
Text/Photo Default
5–95 (75*)
Set the quality of text or photo on a scanned image.
Photo Default
5–95 (50*)
Set the quality of a photo on a scanned image.
Transmission Log
Print log*
Do Not Print Log
Print Only For Error
Print a log for successful e‑mail transmission.
Log Paper Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for printing logs.
Custom Job Scanning
O*
On
Turn on scanning of custom jobs by default.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O
On*
Show the scan preview on the display.
Note: This menu item appears only when a printer hard disk is installed.
Allow Save as Shortcut
O
On*
Save e-mail addresses as shortcuts.
Note: When set to
O,
the Save As Shortcut button does not appear on the
e-mail Destination screen.
E
‑mail Images Sent As
Attachment*
Web Link
Specify how to send the images in e‑mail.
Reset E-mail Information After
Sending
O
On*
Restore the default e-mail information after sending an e-mail.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 91
Web Link Setup
Menu item Description
Server Set the printer to send e‑mail as a web link.
Login
Password
Path
File Name
Web Link
FTP
FTP Defaults
Menu item Description
Format
PDF (.pdf)*
TIFF (.tif)
JPEG (.jpg)
XPS (.xps)
TXT (.txt)
RTF (.rtf)
DOCX (.docx)
Specify the file format for the scanned image.
Note: The menu items may vary depending on your printer model.
Global OCR Settings
Recognized Languages
Auto Rotate
Despeckle
Auto Contrast Enhance
Configure the settings for optical character recognition (OCR).
Note: This menu appears only if you have purchased and installed an OCR
solution.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 92
Menu item Description
PDF Settings
PDF Version
1.3
1.4
1.5*
1.6
1.7
Archival Version
A‑1a*
A‑1b
Highly Compressed
O*
On
Secure
O*
On
Searchable
O*
On
Archival (PDF/A)
O*
On
Set the PDF format for the scanned image.
Content Type
Te xt
Te xt /P hot o*
Graphics
Photo
Improve the output result based on the content of the original document.
Content Source
Black and White Laser
Color Laser*
Inkjet
Photo/Film
Magazine
Newspaper
Press
Other
Improve the output result based on the source of the original document.
Color
Black and White
Gray
Color*
Auto
Specify the color when scanning an image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 93
Menu item Description
Resolution
75 dpi
150 dpi*
200 dpi
300 dpi
400 dpi
600 dpi
Set the resolution of the scanned image.
Darkness
-4 to 4 (0*)
Adjust the darkness of the scanned image.
Orientation
Portrait*
Landscape
Specify the orientation of text and graphics on the page.
Original Size
[List of paper sizes]
Set the paper size of the original document.
Notes:
• Letter is the U.S. factory default setting. A4 is the international factory
default setting.
• The menu items may vary depending on your printer model.
Sides
O*
Long Edge
Short Edge
Specify the page orientation of text and graphics when scanning a two‑sided
document.
File Name Specify the file name of the scanned image.
Note: An asterisk (*) next to a value indicates the factory default setting.
Advanced Imaging
Menu item Description
Color Balance
Cyan to Red
-4 to 4 (0*)
Magenta to Green
-4 to 4 (0*)
Ye ll o w t o B lu e
-4 to 4 (0*)
Adjust the color intensity during scanning.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 94
Menu item Description
Color Dropout
Color Dropout
None*
Red
Green
Blue
Default Red Threshold
0–255 (128*)
Default Green Threshold
0–255 (128*)
Default Blue Threshold
0–255 (128*)
Specify which color to drop during scanning, and adjust the dropout setting for
that color.
Auto Color Detect
Color Sensitivity
1–9 (5*)
Area Sensitivity
1–9 (5*)
FTP Bit Depth
1 bit*
8 bit
Set the amount of color that the printer detects from the original document.
Note: This menu item appears only when Color is set to Auto.
JPEG Quality
Best for content*
5–95
Set the quality of a JPEG‑format image.
Notes:
• 5 reduces the file size, but lessens the image quality.
• 90 provides the best image quality, but produces a large
file
size.
Contrast
Best for content*
0
1
2
3
4
5
Specify the contrast of the output.
Background Removal
Background Detection
Content‑based*
Fixed
Level
‑4 to 4 (0*)
Adjust the amount of background visible on a scanned image.
Note: If you want to remove the background color from the original
document, then set Background Detection to Content-based. If you want to
remove image noise from a photo, then set Background Detection to Fixed.
Mirror Image
O*
On
Create a mirror image of the original document.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 95
Menu item Description
Negative Image
O*
On
Create a negative image of the original document.
Shadow Detail
‑4 to 4 (0*)
Adjust the amount of shadow detail visible on a scanned image.
Scan Edge to Edge
O*
On
Allow edge‑to‑edge scanning of the original document.
Sharpness
1–5 (3*)
Adjust the sharpness of a scanned image.
Temperatur e
‑4 to 4 (0*)
Specify whether to generate a cooler or warmer output.
Blank Pages
Blank Page Removal
Blank Page Sensitivity
Specify whether to include blank pages.
Note: An asterisk (*) next to a value indicates the factory default setting.
Admin Controls
Menu item Description
Text Defa u l t
5–95 (75*)
Set the quality of text on a scanned image.
Text/Photo Default
5–95 (75*)
Set the quality of text or photo image on a scanned image.
Photo Default
5–95 (50*)
Set the quality of a photo image on a scanned image.
Use Multi‑Page TIFF
On*
O
Choose between single- and multiple‑page TIFF files.
TIFF Compression
LZW*
JPEG
Set a compression option for TIFF files.
Transmission Log
Print Log*
Do Not Print Log
Print Only For Error
Print a log for successful FTP scan transmission.
Log Paper Source
Tray [x] (1*)
Multipurpose Feeder
Specify the paper source for printing FTP logs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 96
Menu item Description
Custom Job Scanning
O*
On
Turn on scanning of custom jobs by default.
Note: This menu item appears only when a hard disk is installed.
Scan Preview
O
On*
Show a preview of the scan on the display.
Note: This menu item appears only when a hard disk is installed.
Allow Save as Shortcut
O
On*
Save custom FTP settings as shortcuts.
Note: An asterisk (*) next to a value indicates the factory default setting.
Network/Ports
Network Overview
Menu item Description
Active Adapter
Auto*
Standard Network
Specify how a network is connected.
Network Status Show the connection status of the printer network.
Display Network Status on
Printer
On*
O
Show the network status on the display.
Speed, Duplex Show the speed of the currently active network card.
IPv4 Show the IPv4 address.
All IPv6 Addresses Show all IPv6 addresses.
Reset Print Server Reset all active network connections to the printer.
Note: This setting removes all network
configuration
settings.
Network Job Timeout
O
On* (90 seconds)
Set the time before the printer cancels a network print job.
Banner Page
O*
On
Print a banner page.
Scan to PC Port Range
9751:12000*
Specify a valid port range for printers that are behind a port blocking firewall.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 97
Wireless
Note: This menu is available only in printers connected to a Wi‑Fi network or printers that have a wireless
network adapter.
Menu item Description
Setup Using Mobile App Configure the Wi‑Fi connection using Lexmark Mobile Assistant.
Setup On Printer Panel
Choose Network
Add Wi‑Fi Network
Network Name
Network Mode
Infastructure
Wireless Security Mode
Disabled*
WEP
WPA2/WPA - Personal
WPA2 - Personal
802.1x - RADIUS
Configure the Wi‑Fi connection using the control panel.
Note: 802.1x - RADIUS can be configured only from the Embedded
Web Server.
Wi
‑Fi Protected Setup
WPS Auto Detect
O
On*
Start Push Button Method
Start PIN Method
Establish a Wi‑Fi network and enable network security.
Notes:
• WPS Auto Detect appears only when the Wireless Security
Mode is set to WEP.
• Start Push-Button Method connects the printer to a Wi‑Fi
network when buttons on both the printer and the access point
(wireless router) are pressed within a given time.
• Start PIN Method connects the printer to a Wi‑Fi network when
a PIN on the printer is entered into the wireless settings of the
access point.
Network Mode
BSS Type
Infrastructure*
Specify the network mode.
Enable Wi
‑Fi Direct
On
O*
Enable Wi-Fi Direct‑capable devices to connect directly to the printer.
Compatibility
802.11b/g/n (2.4GHz)*
802.11a/b/g/n/ac (2.4GHz/5GHz)
802.11a/n/ac (5GHz)
Specify the standard for the Wi‑Fi network.
Note: 802.11a/b/g/n/ac (2.4GHz/5GHz) and 802.11a/n/ac (5GHz) only
appear when a Wi‑Fi option is installed.
Wireless Security Mode
Disabled*
WEP
WPA2/WPA-Personal
WPA2-Personal
802.1x - RADIUS
Set the security mode for connecting the printer to Wi‑Fi devices.
Note: 802.1x - RADIUS can be
configured
only from the Embedded
Web Server.
Understanding the printer menus 98
Menu item Description
WEP Authentication Mode
Auto*
Open
Shared
Set the type of Wireless Encryption Protocol (WEP) for the printer.
Note: This menu item appears only when the Wireless Security
Mode is set to WEP.
Set WEP Key Specify a WEP password for secure Wi‑Fi connection.
WPA2/WPA Personal
AES
Enable Wi‑Fi security through Wi-Fi Protected Access (WPA).
Note: This menu item appears only when the Wireless Security
Mode is set to WPA2/WPA-Personal.
Set Pre
‑Shared Key Set the password for secure Wi‑Fi connection.
WPA2-Personal
AES
Enable Wi‑Fi security through WPA2.
Note: This menu item appears only when the Wireless Security
Mode is set to WPA2-Personal.
802.1x Encryption Mode
WPA+
WPA2*
Enable Wi‑Fi security through 802.1x standard.
Notes:
• This menu item appears only when the Wireless Security Mode
is set to 802.1x - RADIUS.
• 802.1x - RADIUS can be
configured
only from the Embedded
Web Server.
IPv4
Enable DHCP
On*
O
Set Static IP Address
IP Address
Netmask
Gateway
Enable and configure IPv4 settings in the printer.
IPv6
Enable IPv6
On*
O
Enable DHCPv6
On
O*
Stateless Address Autoconfiguration
On*
O
DNS Server Address
Manually Assigned IPv6 Address
Manually Assigned IPv6 Router
Address Prefix
All IPv6 Addresses
All IPv6 Router Addresses
Enable and configure IPv6 settings in the printer.
Understanding the printer menus 99
Menu item Description
Network Address
UAA
LAA
View the network addresses.
PCL SmartSwitch
O
On*
Set the printer to switch automatically to PCL emulation when a print
job requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is
o,
then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch automatically to PS emulation when a print
job requires it, regardless of the default printer language.
Note: If PS SmartSwitch is o, then the printer does not examine
incoming data and uses the default printer language specified in
the Setup menu.
Job Buering
On
O*
Temporarily store print jobs in the printer hard disk before printing.
Note: This menu item appears only when a hard disk is installed.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
• On processes raw binary PostScript print jobs.
• O filters print jobs using the standard protocol.
Ethernet
Menu item Description
Network Speed Show the speed of an active network adapter.
IPv4
Enable DHCP
On*
O
Enable Dynamic Host Configuration Protocol (DHCP).
Note: DHCP is a standard protocol that allows a server to distribute IP
addressing and configuration information dynamically to clients.
IPv4
Set Static IP Address
IP Address
Netmask
Gateway
Set the static IP address of your printer.
IPv6
Enable IPv6
O
On*
Enable IPv6 in the printer.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 100
Menu item Description
IPv6
Enable DHCPv6
O*
On
Enable DHCPv6 in the printer.
IPv6
Stateless Address
Autoconfiguration
O
On*
Set the network adapter to accept the automatic IPv6 address configuration
entries provided by a router.
IPv6
DNS Server Address
Specify the DNS server address.
IPv6
Manually Assigned IPv6
Address
Assign the IPv6 address.
IPv6
Manually Assigned IPv6 Router
Assign the IPv6 address.
IPv6
Address Prefix
0–128 (64*)
Specify the address prefix.
IPv6
All IPv6 Addresses
Show all IPv6 addresses.
IPv6
All IPv6 Router Addresses
Show all IPv6 router addresses.
Network Address
UAA
LAA
Show the printer Media Access Control (MAC) addresses: Locally Administered
Address (LAA) and Universally Administered Address (UAA).
Note: You can change the printer LAA manually.
PCL SmartSwitch
O
On*
Set the printer to switch automatically to PCL emulation when a print job
requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is
o,
then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
PS SmartSwitch
O
On*
Set the printer to switch automatically to PS emulation when a print job requires
it, regardless of the default printer language.
Note: If PS SmartSwitch is
o,
then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
• On processes raw binary PostScript print jobs.
• O filters print jobs using the standard protocol.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 101
Menu item Description
Energy Ecient Ethernet
O
On*
Reduce power consumption when the printer does not receive data from the
Ethernet network.
Note: An asterisk (*) next to a value indicates the factory default setting.
TCP/IP
Note: This menu appears only in network printers or printers attached to print servers.
Menu item Description
Set Hostname Set the current TCP/IP host name.
Domain Name Set the domain name.
Allow DHCP/BOOTP to update
NTP server
On*
O
Allow the DHCP and BOOTP clients to update the NTP settings of the printer.
Zero Configuration Name Specify a service name for the zero configuration network.
Enable Auto IP
On*
O
Assign an IP address automatically.
DNS Address Specify the current Domain Name System (DNS) server address.
Backup DNS Address Specify the backup DNS server addresses.
Backup DNS Address 2
Backup DNS Address 3
Domain Search Order Specify a list of domain names to locate the printer and its resources that reside
in dierent domains on the network.
Enable DDNS
On*
O
Update Dynamic DNS settings.
DDNS TTL Specify the current DDNS settings.
Default TTL
DDNS Refresh Time
Enable mDNS
O
On*
Update multicast DNS settings.
WINS Address Specify a server address for Windows Internet Name Service (WINS).
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 102
Menu item Description
Enable BOOTP
O*
On
Allow the BOOTP to assign a printer IP address.
Restricted Server List Specify an IP address for the TCP connections.
Notes:
• Use a comma to separate each IP address.
• You can add up to 50 IP addresses.
Restricted Server List Options
Block All Ports*
Block Printing Only
Block Printing and HTTP Only
Specify how the IP addresses in the list can access the printer functionality.
MTU Specify a maximum transmission unit (MTU) parameter for the TCP connections.
Raw Print Port
1–65535 (9100*)
Specify a raw port number for printers connected on a network.
Outbound Trac Maximum
Speed
O*
100 to 1000000
Enable the printer maximum transfer rate.
Enable SSLv2
O*
On
Enable the SSLv2 protocol.
Enable SSLv3
O*
On
Enable the SSLv3 protocol.
Enable TLSv1.0
O
On*
Enable the TLSv1.0 protocol.
Enable TLSv1.1
O
On*
Enable the TLSv1.1 protocol.
SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections.
Resolve Hostnames Using DNS
O
On*
Use DNS to resolve host names to IP addresses.
Note: An asterisk (*) next to a value indicates the factory default setting.
SNMP
Note: This menu appears only in network printers or printers that are attached to print servers.
Understanding the printer menus 103
Menu item Description
SNMP Versions 1 and 2c
Enabled
O
On*
Allow SNMP Set
O
On*
Enable PPM MIB
O
On*
SNMP Community
Configure Simple Network Management Protocol (SNMP) versions 1
and 2c to install print drivers and applications.
SNMP Version 3
Enabled
O
On*
Set Read/Write Credentials
User Name
Password
Set Read‑only Credentials
User Name
Password
Authentication Hash
MD5
SHA1*
Minimum Authentication Level
No Authentication, No Privacy
Authentication, No Privacy
Authentication, Privacy*
Privacy Algorithm
DES
AES‑128*
Configure SNMP version 3 to install and update printer security.
Note: An asterisk (*) next to a value indicates the factory default setting.
IPSec
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Enable IPSec
O*
On
Enable Internet Protocol Security (IPSec).
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 104
Menu item Description
Base Configuration
Default*
Compatibility
Secure
Set the IPSec base configuration.
Note: This menu item appears only when Enable IPSec is set to
On.
IPSec Device Certificate Specify an IPSec certificate.
Note: This menu item appears only when Base Configuration is set
to Compatibility.
Pre
‑Shared Key Authenticated
Connections
Host [x]
Address
Key
Configure the authenticated connections of the printer.
Note: These menu items appear only when Enable IPSec is set to
On.
Certificate Authenticated Connections
Host [x] Address[/subnet]
Address[/subnet]
Note: An asterisk (*) next to a value indicates the factory default setting.
802.1x
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
Active
O*
On
Let the printer join networks that require authentication before
allowing access.
Note: To
configure
the settings of this menu item, access the
Embedded Web Server.
Note: An asterisk (*) next to a value indicates the factory default setting.
LPD
Configuration
Note: This menu appears only in network printers or printers that are attached to print servers.
Menu item Description
LPD Timeout
0–65535 seconds (90*)
Set the time‑out value to stop the Line Printer Daemon (LPD) server
from waiting indefinitely for hung or invalid print jobs.
LPD Banner Page
O*
On
Print a banner page for all LPD print jobs.
Note: A banner page is the
first
page of a print job used as a
separator of print jobs and to identify the originator of the print job
request.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 105
Menu item Description
LPD Trailer Page
O*
On
Print a trailer page for all LPD print jobs.
Note: A trailer page is the last page of a print job.
LPD Carriage Return Conversion
O*
On
Enable carriage return conversion.
Note: Carriage return is a mechanism that commands the printer to
move the position of the cursor to the
first
position on the same
line.
Note: An asterisk (*) next to a value indicates the factory default setting.
HTTP/FTP Settings
Note: This menu appears only in network printers or printers attached to print servers.
Menu item Description
Enable HTTP Server
O
On*
Access the Embedded Web Server to monitor and manage the printer.
Enable HTTPS
O
On*
Configure the Hypertext Transfer Protocol Secure (HTTPS) settings.
Enable FTP/TFTP
O
On*
Send files using FTP.
Local Domains Specify domain names for HTTP and FTP servers.
Note: This menu item appears only in some printer models.
HTTP Proxy IP Address Configure the HTTP and FTP server settings.
Note: These menu items appear only in some printer models.
FTP Proxy IP Address
HTTP Default IP Port
1–65535 (80*)
HTTPS Device Certificate
FTP Default IP Port
1–65535 (21*)
Timeout for HTTP/FTP
Requests
1–299 (30*)
Specify the amount of time before the server connection stops.
Retries for HTTP/FTP Requests
1–299 (3*)
Set the number of retries to connect to the HTTP/FTP server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 106
ThinPrint
Menu item Description
Enable ThinPrint
O
On*
Print using ThinPrint.
Port Number
4000–4999 (4000*)
Set the port number for the ThinPrint server.
Bandwidth (bits/sec)
0*
100–1000000
Set the speed to transmit data in a ThinPrint environment.
Packet Size (kbytes)
0–64000 (0*)
Set the packet size for data transmission.
Note: An asterisk (*) next to a value indicates the factory default setting.
USB
Menu item Description
PCL SmartSwitch
On*
O
Set the printer to switch to PCL emulation when a print job received through a
USB port requires it, regardless of the default printer language.
Note: If PCL SmartSwitch is o, then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
PS SmartSwitch
On*
O
Set the printer to switch to PS emulation when a print job received through a
USB port requires it, regardless of the default printer language.
Note: If PS SmartSwitch is
o,
then the printer does not examine incoming
data and uses the default printer language specified in the Setup menu.
Mac Binary PS
Auto*
On
O
Set the printer to process Macintosh binary PostScript print jobs.
Notes:
• On processes raw binary PostScript print jobs.
•
O
filters
print jobs using the standard protocol.
Enable USB Port
Enable*
Disable
Enable the standard USB port.
Note: An asterisk (*) next to a value indicates the factory default setting.
Google Cloud Print
Menu item Description
Registration
Register
Register the printer to the Google Cloud Print server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 107
Menu item Description
Options
Enable Google Cloud Print
O
On*
Print directly from your Google account.
Options
Enable Local Discovery
O
On*
Allow the registered user and other users on the same subnet to
send jobs to the printer locally.
Options
Enable SSL Peer Verification
O
On*
Verify authenticity of the peer certificate to connect to your Google
account.
Options
Always Print As Image
O*
On
Set the printer to process PDF files as an image for faster printing.
Note: An asterisk (*) next to a value indicates the factory default setting.
Wi‑Fi Direct
Note: This menu appears only when a direct Wi‑Fi network is the active network.
Menu item Description
SSID Specify the service set identifier (SSID) of the Wi‑Fi network.
Set Preshared Key Set the preshared key (PSK) to authenticate and validate users on a Wi‑Fi
connection.
Show PSK on Setup Page
O
On*
Show the PSK on the Network Setup Page.
Group Owner IP Address Specify the IP address of the group owner.
Auto
‑Accept Push Button
Requests
O*
On
Accept requests to connect to the network automatically.
Note: Accepting clients automatically is not secured.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 108
Security
Security Audit Log
Menu item Description
Enable Audit
O*
On
Record the events in the secure audit log and remote syslog.
Enable Remote Syslog
O*
On
Send audit logs to a remote server.
Remote Syslog Server Specify the remote syslog server.
Remote Syslog Port
1–65535 (514*)
Specify the remote syslog port.
Remote Syslog Method
Normal UDP*
Stunnel
Specify a syslog method to transmit logged events to a remote server.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 109
Menu item Description
Remote Syslog Facility
0 ‑ Kernel Messages
1 ‑ User‑Level Messages
2 ‑ Mail System
3 ‑ System Daemons
4 ‑ Security/Authorization
Messages*
5 ‑ Messages Generated
Internally by Syslogs
6 ‑ Line Printer Subsystem
7 ‑ Network News Subsystem
8 ‑ UUCP Subsystem
9 ‑ Clock Daemon
10 ‑ Security/Authorization
Messages
11 ‑ FTP Daemon
12 ‑ NTP Subsystem
13 ‑ Log Audit
14 ‑ Log Alert
15 ‑ Clock Daemon
16 ‑ Local Use 0 (local0)
17‑ Local Use 1 (local1)
18 ‑ Local Use 2 (local2)
19 ‑ Local Use 3 (local3)
20 ‑ Local Use 4 (local4)
21 ‑ Local Use 5 (local5)
22 ‑ Local Use 6 (local6)
23 ‑ Local Use 7 (local7)
Specify a facility code that the printer uses when sending log events to a remote
server.
Severity of Events to Log
0 ‑ Emergency
1 ‑ Alert
2 ‑ Critical
3 ‑ Error
4 ‑ Warning*
5 ‑ Notice
6 ‑ Informational
7 ‑ Debug
Specify the priority level cuto for logging messages and events.
Remote Syslog Non
‑Logged
Events
O*
On
Send all events, regardless of severity level, to the remote server.
Admin’s E
‑mail Address Send e‑mail notification of logged events to the administrator.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 110
Menu item Description
E‑mail Log Cleared Alert
O*
On
Send e‑mail notification to the administrator when a log entry is deleted.
E
‑mail Log Wrapped Alert
O*
On
Send e‑mail notification to the administrator when the log becomes full and
begins to overwrite the oldest entries.
Log Full Behavior
Wrap Over Older Entries*
E‑mail Log Then Delete All
Entries
Resolve log storage issues when the log fills its allotted memory.
E
‑mail % Full Alert
O*
On
Send e‑mail notification to the administrator when the log fills its allotted
memory.
% Full Alert Level
1–99 (90*)
E
‑mail Log Exported Alert
O*
On
Send e‑mail notification to the administrator when a log is exported.
E
‑mail Log Settings Changed
Alert
O*
On
Send e‑mail notification to the administrator when Enable Audit is set.
Log Line Endings
LF (\n)*
CR (\r)
CRLF (\r\n)
Specify how the log file terminates the end of each line.
Digitally Sign Exports
O*
On
Add a digital signature to each exported log file.
Clear Log Delete all audit logs.
Export Log
Syslog (RFC 5424)
Syslog (RFC 3164)
CSV
Export a security log to a flash drive.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 111
Login Restrictions
Menu item Description
Login failures
1–10 (3*)
Specify the number of failed login attempts before the user gets locked out.
Failure time frame
1–60 minutes (5*)
Specify the time frame between failed login attempts before the user gets locked out.
Lockout time
1–60 minutes (5*)
Specify the lockout duration.
Web Login Timeout
1–120 minutes (10*)
Specify the delay for a remote login before the user is logged o automatically.
Note: An asterisk (*) next to a value indicates the factory default setting.
Confidential Print Setup
Menu item Description
Max Invalid PIN
2–10
Set the number of times an invalid PIN can be entered.
Notes:
• A value of zero turns o this setting.
• When the limit is reached, the print jobs for that user name and PIN are
deleted.
• This menu item appears only when a hard disk is installed.
Confidential Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for confidential print jobs.
Notes:
• If this menu item is changed while confidential print jobs reside in the printer
memory or hard disk, then the expiration time for those print jobs does not
change to the new default value.
• If the printer is turned o, then all confidential jobs held in the printer memory
are deleted.
Repeat Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time for a print job that you want to repeat.
Verify Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer prints a copy for the user to examine its quality,
before printing the remaining copies.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 112
Menu item Description
Reserve Job Expiration
O*
1 Hour
4 Hours
24 Hours
1 Week
Set the expiration time that the printer stores print jobs for printing at a later time.
Require All Jobs to be Held
O*
On
Set the printer to hold all print jobs.
Note: An asterisk (*) next to a value indicates the factory default setting.
Solutions LDAP Settings
Use To
Follow LDAP Referrals
O*
On
Search the dierent servers in the domain for the logged-in user account.
LDAP Certificate Verification
No*
Ye s
Enable verification of LDAP certificates.
Mobile Services Management
Use To
AirPrint
Print
Scan
Fax
Enable functions in the AirPrint software feature.
Miscellaneous
Menu item Description
Print Permission
On
O*
Allow users to print.
Note: An asterisk (*) next to a value indicates the factory default setting.
Understanding the printer menus 113
Menu item Description
Security Reset Jumper
Enable “Guest” access*
No
Eect
Specify the eect of using the security reset jumper.
Notes:
• The jumper is located beside a lock icon on the controller board.
• Enable “Guest” access provides guests with full access control.
• No Eect means that the reset has no eect on the printer security
configuration.
Minimum Password Length
0–32 (0*)
Specify the minimum characters allowed for a password.
Note: An asterisk (*) next to a value indicates the factory default setting.
Reports
Menu Settings Page
Menu item Description
Menu Settings Page Print a report that contains the printer preferences, settings, and configurations.
Device
Menu item Description
Device Information Print a report that contains information about the printer.
Device Statistics Print a report about printer usage and supply status.
Profile List Print a list of profiles that are stored in the printer.
Asset Report Print a report that contains the printer serial number and model name.
Print
Menu item Description
Print Fonts
PCL Fonts
PostScript Fonts
Print samples and information about the fonts that are available in each printer
language.
Print Demo
Demo Page
Print a page that shows the printer capabilities and supported solutions.
Understanding the printer menus 114
Shortcuts
Menu item Description
All Shortcuts Print a report that lists the shortcuts that are stored in the printer.
Fax Shortcuts
Copy Shortcuts
E
‑mail Shortcuts
FTP Shortcuts
Network Folder Shortcuts
Fax
Menu item Description
Fax Job Log Print a report about the last 200 completed fax jobs.
Note: This menu item appears only when Enable Job Log is set to On.
Fax Call Log Print a report about the last 100 attempted, received, and blocked calls.
Note: This menu item appears only when Enable Job Log is set to On.
Network
Menu item Description
Network Setup Page Print a page that shows the configured network and wireless settings on the
printer.
Note: This menu item appears only in network printers or printers connected
to print servers.
Help
Menu item Description
Print All Guides Prints all the guides
Connection Guide Provides information about connecting the printer locally (USB) or to a
network
Copy Guide Provides information about making copies and configuring the settings
E‑mail Guide Provides information about sending e‑mails and configuring the settings
Fax Guide Provides information about sending faxes and configuring the settings
FTP Guide Provides information about scanning documents and configuring the settings
Information Guide Provides more information sources about the printer
Media Guide Provides information about loading paper and specialty media
Mono Quality Guide Provides information about mono print quality settings
Understanding the printer menus 115
Menu item Description
Moving Guide Provides information about moving, locating, or shipping the printer
Print Quality Guide Provides information about solving print quality issues
Supplies Guide Provides information about ordering supplies
Troubleshooting
Menu item Description
Print Quality Test Pages Print sample pages to identify and correct print quality defects.
Cleaning the Scanner Print instructions on how to clean the scanner.
Printing the Menu Settings Page
1 From the control panel, navigate to:
> Settings > > Reports >
2 Select Menu Settings Page, and then press .
Understanding the printer menus 116
Securing the printer
Locating the security slot
The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop
computers in the location shown to secure the printer in place.
Erasing printer memory
To erase volatile memory or buered data, turn o the printer.
To e ras e non‑volatile memory or individual settings, device and network settings, security settings, and
embedded solutions, do the following:
1 From the control panel, navigate to:
> Settings > > Device > > Maintenance > > Out of Service Erase >
2 Select Sanitize all information on nonvolatile memory, and then press .
3 To start the job, select Continue, and then press
.
4 Follow the instructions on the display.
Securing the printer 117
Restoring factory default settings
1 From the control panel, navigate to:
> Settings > > Device > > Restore Factory Defaults > > Restore Settings >
2 Select Restore all settings, and then press .
3 Select RESTORE, and then press
.
For a more comprehensive method of restoring the factory default settings, see
“Erasing printer memory” on
page 117.
Statement of Volatility
Your printer contains various types of memory that can store device and network settings, and user data.
Type of memory Description
Volatile memory Your printer uses standard random access memory
(RAM) to temporarily buer user data during simple print
jobs.
Non-volatile memory Your printer may use two forms of non-volatile memory:
EEPROM and NAND (flash memory). Both types are used
to store operating system, device settings, and network
information.
Erase the content of any installed printer memory in the following circumstances:
• The printer is being decommissioned.
• The printer is being moved to a dierent department or location.
• The printer is being serviced by someone from outside your organization.
• The printer is being removed from your premises for service.
• The printer is being sold to another organization.
Securing the printer 118
Maintaining the printer
Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and
supplies, may cause damage to your printer.
Networking
Connecting the printer to a Wi
‑Fi network
Make sure that Active Adapter is set to Auto. From the control panel, navigate to:
Settings > > Network/Ports > > Network Overview > > Active Adapter > > Auto >
Using the control panel
1 From the control panel, navigate to:
Settings >
> Network/Ports > > Wireless > > Setup On Printer Panel > > Choose Network
>
2 Select a Wi‑Fi network, and then type the network password.
Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial
setup.
Using Lexmark Mobile Assistant
1 Depending on your mobile device, download the Lexmark Mobile Assistant application from either the
Google Play store or App Store online store.
2 From the printer control panel, navigate to:
Settings >
> Network/Ports > > Wireless > > Setup Using Mobile App > > Printer ID >
3 From your mobile device, launch the application, and then accept the Terms of Use.
Note: If necessary, grant permissions.
4 Tap Connect to Printer > Go to Wi
‑Fi Settings.
5 Connect your mobile device to the printer wireless network.
6 Return to the application, and then tap Setup Wi-Fi Connection
7 Select a Wi-Fi network, and then type the network password.
8 Tap Done.
Maintaining the printer 119
Connecting the printer to a wireless network using Wi‑Fi Protected Setup
(WPS)
Before you begin, make sure that:
• The access point (wireless router) is WPS‑
certified
or WPS‑compatible. For more information, see the
documentation that came with your access point.
• A wireless network adapter is installed in your printer. For more information, see the instructions that came
with the adapter.
• Make sure that Active Adapter is set to Auto. From the control panel, navigate to:
> Settings > > Network/Ports > > Network Overview > > Active Adapter > > Auto
>
Using the Push Button method
1 From the control panel, navigate to:
> Settings > > Network/Ports > > Wireless > > Wi‑Fi Protected Setup > > Start
Push Button Method >
2 Follow the instructions on the display.
Using the personal identification number (PIN) method
1 From the control panel, navigate to:
> Settings > > Network/Ports > > Wireless > > Wi‑Fi Protected Setup > > Start
PIN Method >
2 Copy the eight‑digit WPS PIN.
3 Open a web browser, and then type the IP address of your access point in the address field.
Notes:
• To know the IP address, see the documentation that came with your access point.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
4 Access the WPS settings. For more information, see the documentation that came with your access
point.
5 Enter the eight‑digit PIN, and then save the changes.
Maintaining the printer 120
Configuring Wi‑Fi Direct
Note: This feature is available only in some printer models.
Wi-Fi Direct
®
is a Wi-Fi-based peer-to-peer technology that allows wireless devices to connect directly to a Wi-
Fi Direct‑enabled printer without using an access point (wireless router).
1 From the control panel, navigate to:
Settings >
> Network/Ports > > Wi-Fi Direct >
2
Configure
the settings.
• Enable Wi
‑Fi Direct—Enables the printer to broadcast its own Wi‑Fi Direct network.
• Wi
‑Fi Direct Name—Assigns a name for the Wi‑Fi Direct network.
• Wi
‑Fi Direct Password—Assigns the password for negotiating the wireless security when using the
peer‑to-peer connection.
• Show Password on Setup Page—Shows the password on the Network Setup Page.
• Auto-Accept Push Button Requests—Lets the printer accept connection requests automatically.
Note: Accepting push‑button requests automatically is not secured.
Connecting a mobile device to the printer
Before connecting your mobile device, make sure that Wi‑Fi Direct has been configured. For more information,
see
“Configuring Wi‑Fi Direct” on page 121.
Connecting using Wi
‑Fi Direct
Note: These instructions apply only to Android mobile devices.
1 From the mobile device, go to the settings menu.
2 Enable Wi
‑Fi, and then tap Wi‑Fi Direct.
3 Select the printer Wi-Fi Direct name.
4 Confirm the connection on the printer control panel.
Connecting using Wi
‑Fi
1 From the mobile device, go to the settings menu.
2 Tap Wi
‑Fi, and then select the printer Wi-Fi Direct name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct
name.
3 Enter the Wi-Fi Direct password.
Maintaining the printer 121
Connecting a computer to the printer
Before connecting your computer, make sure that Wi‑Fi Direct has been configured. For more information, see
“Configuring Wi‑Fi Direct” on page 121.
For Windows users
1 Open Printers & scanners, and then click Add a printer or scanner.
2 Click Show Wi-Fi Direct printers, and then select the printer Wi‑Fi Direct name.
3 From the printer display, take note of the eight-digit PIN of the printer.
4 Enter the PIN on the computer.
Note: If the print driver is not already installed, then Windows downloads the appropriate driver.
For Macintosh users
1 Click the wireless icon, and then select the printer Wi‑Fi Direct name.
Note: The string DIRECT-xy (where x and y are two random characters) is added before the Wi-Fi Direct
name.
2 Type the Wi‑Fi Direct password.
Note: Switch your computer back to its previous network after disconnecting from the Wi-Fi Direct network.
Deactivating the Wi
‑Fi network
1 From the printer control panel, navigate to:
> Settings > > Network/Ports > > Network Overview > > Active Adapter > > Standard
Network >
2 Follow the instructions on the display.
Cleaning printer parts
Cleaning the printer
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
Notes:
• Perform this task after every few months.
• Damage to the printer caused by improper handling is not covered by the printer warranty.
1 Turn o the printer, and then unplug the power cord from the electrical outlet.
2 Remove paper from the standard bin and multipurpose feeder.
Maintaining the printer 122
3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.
4 Wipe the outside of the printer with a damp, soft, lint‑free cloth.
Notes:
• Do not use household cleaners or detergents, as they may damage the
finish
of the printer.
• Make sure that all areas of the printer are dry after cleaning.
5 Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
Cleaning the scanner
1 Open the scanner cover.
Maintaining the printer 123
2 Using a damp, soft, lint-free cloth, wipe the following areas:
• ADF glass
• ADF glass pad
Maintaining the printer 124
• Scanner glass
• Scanner glass pad
3 Close the scanner cover.
Ordering parts and supplies
To order parts and supplies in the U.S., contact 1-800-539-6275 for information about Lexmark authorized
dealers in your area. In other countries or regions, go to
www.lexmark.com or contact the place where you
purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Checking the status of parts and supplies
From the control panel, navigate to:
> Status/Supplies > > Supplies >
Maintaining the printer 125
Using genuine Lexmark parts and supplies
Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party
supplies or parts may aect the performance, reliability, or life of the printer and its imaging components. It can
also aect warranty coverage. Damage caused by the use of third-party parts and supplies is not covered by
the warranty. All life indicators are designed to function with Lexmark parts and supplies, and may deliver
unpredictable results if third-party parts and supplies are used. Imaging component usage beyond the intended
life may damage your Lexmark printer or its associated components.
Warning—Potential Damage: Supplies and parts without Return Program agreement terms may be reset and
remanufactured. However, the manufacturer’s warranty does not cover any damage caused by non-genuine
supplies or parts. Resetting counters on the supply or part without proper remanufacturing can cause
damage to your printer. After resetting the supply or part counter, your printer may display an error indicating
the presence of the reset item.
Ordering a toner cartridge
Notes:
• The estimated cartridge yield is based on the ISO/IEC 19752 standard.
• Extremely low print coverage for extended periods of time may negatively aect actual yield.
Lexmark MX321 Return Program toner cartridges
Item United States
and Canada
European
Economic
Area
Rest of Asia
Pacific
Latin America Rest of
Europe,
Middle East,
and Africa
Australia and
New Zealand
Return
Program toner
cartridge
56F1000 56F2000 56F3000 56F4000 56F5000 56F6000
High yield
Return
Program toner
cartridge
56F1H00 56F2H00 56F3H00 56F4H00 56F5H00 56F6H00
High yield
Corporate
Return
Program toner
cartridge*
56F1H0E 56F2H0E 56F3H0E 56F4H0E 56F5H0E 56F6H0E
* Available only for contract‑managed printers. For more information, contact your Lexmark representative or system
administrator.
Lexmark MX321 regular toner cartridge
Item Worldwide
High yield regular toner cartridge 56F0HA0
Maintaining the printer 126
Lexmark MB2338 Return Program toner cartridge
Item United States,
Canada, Australia,
and New Zealand
European
Economic Area
Rest of Asia
Pacific
Latin
America
Rest of Europe,
Middle East, and
Africa
Return Program
toner cartridge
B231000 B232000 B233000 B234000 B235000
Lexmark MB2338 regular toner cartridge
Item Worldwide
Regular toner cartridge B2300A0
Ordering an imaging unit
Extremely low print coverage for extended periods of time may cause imaging unit parts to fail before the toner
is exhausted.
Item Part Number
Return Program imaging unit 56F0Z00
Regular imaging unit 56F0ZA0
Corporate Return Program imaging unit* 56F0Z0E
* This imaging unit is available only for contract‑managed printers. For more information, contact your Lexmark
representative or system administrator.
Configuring
supply
notifications
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Settings > Device > Notifications.
3 From the Supplies menu, click Custom Supply Notifications.
4 Select a notification for each supply item.
5 Apply the changes.
Maintaining the printer 127
Replacing parts and supplies
Replacing the toner cartridge
1 Open door A.
2 Remove the used toner cartridge.
Maintaining the printer 128
3 Unpack the new toner cartridge, and then shake it three times to redistribute the toner.
4 Insert the new toner cartridge.
Note: Use the arrows inside the printer as guides.
5 Close door A.
Maintaining the printer 129
Replacing the imaging unit
1 Open door A.
2 Remove the toner cartridge.
3 Remove the used imaging unit.
Maintaining the printer 130
4 Unpack the new imaging unit, and then shake it three times to redistribute the toner.
Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may aect the quality of
future print jobs.
5 Insert the new imaging unit.
Note: Use the arrows inside the printer as guides.
6 Insert the toner cartridge.
Note: Use the arrows inside the printer as guides.
Maintaining the printer 131
7 Close door A.
Replacing the pick tires
1 Turn o the printer.
2 Unplug the power cord from the electrical outlet, and then from the printer.
3 Remove the tray.
Maintaining the printer 132
4 Remove the used pick tires one after the other.
5 Unpack the new pick tires.
Maintaining the printer 133
6 Insert the new pick tires.
7 Insert the tray.
8 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
9 Turn on the printer.
Replacing the pick roller assembly
1 Turn o the printer.
2 Unplug the power cord from the electrical outlet, and then from the printer.
3 Remove the optional tray.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may
require two or more people to lift it safely.
Maintaining the printer 134
Maintaining the printer 135
4 Remove the tray insert, and then flip the tray base.
5 Remove the used pick roller assembly.
6 Unpack the new pick roller assembly.
Maintaining the printer 136
7 Insert the new pick roller assembly.
8 Flip the tray base, and then insert the tray insert.
Maintaining the printer 137
9 Align the printer with the optional tray, and then lower the printer until it clicks into place.
10 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
11 Turn on the printer.
Replacing the ADF separator roller
1 Open the ADF cover.
Maintaining the printer 138
2 Remove the used ADF separator roller.
3 Unpack the new ADF separator roller.
Warning—Potential Damage: To avoid damage and poor printer performance, handle this part with clean
hands.
Maintaining the printer 139
4 Insert the new ADF separator roller until it clicks into place.
5 Close the ADF cover.
Moving the printer
Moving the printer to another location
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
• Make sure that all doors and trays are closed.
• Turn
o
the printer, and then unplug the power cord from the electrical outlet.
• Disconnect all cords and cables from the printer.
Maintaining the printer 140
• If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
• If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in
flooring.
• If the printer does not have a caster base but is
configured
with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
• Always use the handholds on the printer to lift it.
• Any cart used to move the printer must have a surface able to support the full footprint of the printer.
• Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
• Keep the printer in an upright position.
• Avoid severe jarring movements.
• Make sure that your fingers are not under the printer when you set it down.
• Make sure that there is adequate clearance around the printer.
Note: Damage to the printer caused by improper moving is not covered by the printer warranty.
Shipping the printer
For shipping instructions, go to
http://support.lexmark.com or contact customer support.
Saving energy and paper
Configuring the power save mode settings
Sleep mode
1 From the control panel, navigate to:
Settings >
> Device > > Power Management > > Timeouts > > Sleep Mode >
2 Enter the amount of time that the printer stays idle before it enters Sleep mode.
Hibernate mode
1 From the control panel, navigate to:
Settings >
> Device > > Power Management > > Timeouts > > Hibernate Timeout >
2 Select the amount of time before the printer enters Hibernate mode.
Notes:
• Make sure to wake the printer from Hibernate mode before sending a print job.
• To wake the printer from Hibernate mode, press the power button.
Maintaining the printer 141
• The Embedded Web Server is disabled when the printer is in Hibernate mode.
Conserving supplies
• Print on both sides of the paper.
Note: Two-sided printing is the default setting in the print driver.
• Print multiple pages on a single sheet of paper.
• Use the preview feature to see how the document looks like before printing it.
• Print one copy of the document to check its content and format for accuracy.
Recycling
Recycling Lexmark products
To return Lexmark products for recycling:
1 Go to www.lexmark.com/recycle.
2 Select the product you want to recycle.
Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be
recycled through your local recycling center.
Recycling Lexmark packaging
Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are
transported in the most ecient and environmentally sensitive manner and that there is less packaging to
dispose of. These
eciencies
result in fewer greenhouse emissions, energy savings, and natural resource
savings. Lexmark also
oers
recycling of packaging components in some countries or regions. For more
information, go to
www.lexmark.com/recycle, and then choose your country or region. Information on available
packaging recycling programs is included with the information on product recycling.
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your
area.
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist
in your area.
When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles
the box.
Maintaining the printer 142
Clearing jams
Avoiding jams
Load paper properly
• Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
• Do not load or remove a tray while the printer is printing.
• Do not load too much paper. Make sure that the stack height is below the maximum paper
fill
indicator.
• Do not slide paper into the tray. Load paper as shown in the illustration.
• Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or
envelopes.
• Push the tray
firmly
into the printer after loading paper.
Use recommended paper
• Use only recommended paper or specialty media.
• Do not load paper that is wrinkled, creased, damp, bent, or curled.
Clearing jams 143
• Flex, fan, and align the paper edges before loading.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same tray.
• Make sure that the paper size and type are set correctly on the computer or printer control panel.
• Store paper according to manufacturer recommendations.
Identifying jam locations
Notes:
• When Jam Assist is set to On, the printer automatically
flushes
blank pages or partially printed pages
with after a jammed page is cleared. Check your printed output for blank pages.
• When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Jam location
1 Automatic document feeder
2 Standard bin
3 Rear door
4 Standard 250‑sheet tray
5 Optional 250‑ or 550‑sheet tray
6 Multipurpose feeder
7 Door A
Clearing jams 144
Paper jam in door A
1 Remove the tray.
2 Open door A.
Clearing jams 145
3 Remove the toner cartridge.
4 Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may
aect
the quality of
future print jobs.
Clearing jams 146
5 Remove the jammed paper.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
Note: Make sure that all paper fragments are removed.
Clearing jams 147
6 Insert the imaging unit.
Note: Use the arrows inside the printer as guides.
Clearing jams 148
7 Insert the toner cartridge.
Note: Use the arrows inside the printer as guides.
8 Close door A.
9 Insert the tray.
Paper jam in the rear door
1 Open the rear door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a
hot component, allow the surface to cool before touching it.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 149
3 Close the rear door.
Paper jam in the standard bin
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 150
Paper jam in the duplex unit
1 Remove the tray.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Insert the tray.
Clearing jams 151
Paper jam in trays
1 Remove the tray.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Insert the tray.
Paper jam in the multipurpose feeder
1 Remove paper from the multipurpose feeder.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 152
3 Flex, fan, and align the paper edges before loading.
4 Reload paper, and then adjust the paper guide.
Paper jam in the automatic document feeder
1 Remove all original documents from the ADF tray.
2 Open the ADF cover.
3 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Clearing jams 153
4 Close the ADF cover.
Clearing jams 154
Troubleshooting
Print quality problems
Find the image that resembles the print quality problem you are having, and then click the link below it to read
problem-solving steps.
“Blank or white pages” on
page 156
“Dark print” on page 157 “Fine lines are not printed
correctly” on page 159
“Folded or wrinkled paper”
on page 160
“Gray background” on
page 161
“Horizontal light bands”
on page 163
“Incorrect margins” on
page 163
“Light print” on page 164
“Mottled print and dots” on
page 166
“Paper curl” on page 167 “Print crooked or skewed”
on page 168
“Repeating defects” on
page 178
Troubleshooting 155
“Solid black pages” on
page 169
“Text or images cut o” on
page 171
“Toner easily rubs o” on
page 172
“Vertical dark bands” on
page 173
“Vertical dark lines or
streaks” on page 175
“Vertical dark streaks with
print missing” on
page 176
“Vertical light bands” on
page 177
“Vertical white lines” on
page 177
Printing problems
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Troubleshooting 156
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Is the printer printing blank or white pages?
Go to step 2. The problem is
solved.
Step 2
a Remove any packing material that is left on the imaging unit.
1 Remove the toner cartridge, and then remove the imaging
unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so
may aect the quality of future print jobs.
2 Check the imaging unit for signs of damage, and replace if
necessary.
Note: Make sure that the photoconductor drum contact is
not bent or out of place.
3 Firmly shake the imaging unit to redistribute the toner.
4 Insert the imaging unit, and then insert the toner cartridge.
b Print the document.
Is the printer printing blank or white pages?
Go to step 3. The problem is
solved.
Step 3
Check the status of the toner cartridge, and replace if necessary.
a From the control panel, navigate to:
Status/Supplies > Supplies
b Print the document.
Is the printer printing blank or white pages?
Contact
customer
support.
The problem is
solved.
Dark print
Troubleshooting 157
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Is the print dark?
Go to step 2. The problem is
solved.
Step 2
a Turn o the printer, wait for about 10 seconds, and then turn on
the printer.
b Reduce toner darkness.
From the control panel, navigate to:
Settings > Print > Quality > Toner Darkness
c Print the document.
Is the print dark?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Is the print dark?
Go to step 4. The problem is
solved.
Step 4
Check if the paper has texture or rough finishes.
Are you printing on textured or rough paper?
Go to step 5. Go to step 6.
Step 5
a Replace textured paper with plain paper.
b Print the document.
Is the print dark?
Go to step 6. The problem is
solved.
Troubleshooting 158
Action Yes No
Step 6
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print dark?
Go to step 7. The problem is
solved.
Step 7
a Remove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
b Print the document.
Is the print dark?
Go to step 8. The problem is
solved.
Step 8
a Replace the imaging unit.
b Print the document.
Is the print dark?
Contact
customer
support.
The problem is
solved.
Fine lines are not printed correctly
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Troubleshooting 159
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Are fine lines not printed correctly?
Go to step 2. The problem is
solved.
Step 2
a Increase toner darkness.
From the control panel, navigate to:
Settings > Print > Quality > Toner Darkness
b Print the document.
Are fine lines not printed correctly?
Contact
customer
support.
The problem is
solved.
Folded or wrinkled paper
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Is the paper folded or wrinkled?
Go to step 2. The problem is
solved.
Troubleshooting 160
Action Yes No
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the paper folded or wrinkled?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting from the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Is the paper folded or wrinkled?
Contact
customer
support.
The problem is
solved.
Gray background
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Action Yes No
Step 1
a Turn o the printer, wait for 10 seconds, and then turn on the
printer.
b Decrease toner darkness.
From the control panel, navigate to Settings > Print > Quality
> Toner Darkness.
c Print the document.
Does gray background appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 161
Action Yes No
Step 2
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Does gray background appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting from the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Does gray background appear on prints?
Go to step 4. The problem is
solved.
Step 4
a Remove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light. Extended exposure to light may cause print
quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may aect the quality of
future print jobs.
b Print the document.
Does gray background appear on prints?
Go to step 5. The problem is
solved.
Step 5
a Update the printer firmware. For more information, see the
“Updating firmware” section.
b Print the document.
Does gray background appear on prints?
Go to step 6. The problem is
solved.
Step 6
a Replace the imaging unit.
b Print the document.
Does gray background appear on prints?
Contact
customer
support.
The problem is
solved.
Troubleshooting 162
Horizontal light bands
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Action Yes No
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Do horizontal light bands appear on prints?
Contact
customer
support.
The problem is
solved.
Incorrect margins
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Adjust the paper guides to the correct position for the paper
loaded.
b Print the document.
Are the margins correct?
The problem is
solved.
Go to step 2.
Troubleshooting 163
Action Yes No
Step 2
a Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting from the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Are the margins correct?
The problem is
solved.
Contact
customer
support.
Light print
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Is the print light?
Go to step 2. The problem is
solved.
Step 2
a Turn o the printer, wait for about 10 seconds, and then turn on
the printer.
b Increase toner darkness.
From the control panel, navigate to:
Settings > Print > Quality > Toner Darkness
c Print the document.
Is the print light?
Go to step 3. The problem is
solved.
Troubleshooting 164
Action Yes No
Step 3
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b Print the document.
Is the print light?
Go to step 4. The problem is
solved.
Step 4
a Depending on your operating system, specify the print
resolution from the Printing Preferences or Print dialog.
b Set the resolution to 600 dpi.
c Print the document.
Is the print light?
Go to step 5. The problem is
solved.
Step 5
a Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light can cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
b Firmly shake the imaging unit to redistribute the toner.
c Insert the imaging unit.
d Turn o the printer, wait for 10 seconds, and then turn on the
printer.
e Print the document.
Is the print light?
Go to step 6. The problem is
solved.
Step 6
a Check the status of the toner cartridge.
From the control panel, navigate to:
Settings > Reports > Device > Device Statistics
b From the Supply Information section of the pages printed,
check the status of the toner cartridge.
Is the toner cartridge near end of life?
Go to step 7. Contact
customer
support.
Troubleshooting 165
Action Yes No
Step 7
a Replace the toner cartridge.
b Print the document.
Is the print light?
Contact
customer
support.
The problem is
solved.
Mottled print and dots
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.
Is the print mottled?
Go to step 2. The problem is
solved.
Step 2
Check the printer for leaked toner contamination.
Is the printer free of leaked toner?
Go to step 4. Go to step 3.
Step 3
a Replace the toner cartridge.
b Print the document.
Is the print mottled?
Go to step 4. The problem is
solved.
Step 4
Check the status of the imaging unit. From the control panel,
navigate to:
Status/Supplies > Supplies
Is the imaging unit near end of life?
Go to step 5. Contact
customer
support.
Troubleshooting 166
Action Yes No
Step 5
a Replace the imaging unit.
b Print the document.
Is the print mottled?
Contact
customer
support.
The problem is
solved.
Paper curl
Action Yes No
Step 1
a Check if the paper loaded is supported.
Note: If paper is not supported, then load a supported paper.
b Print the document.
Is the paper curled?
Go to step 2. The problem is
solved.
Step 2
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Is the paper curled?
Go to step 3. The problem is
solved.
Step 3
a Adjust the guides in the tray to the correct position for the paper
loaded.
b Print the document.
Is the paper curled?
Go to step 4. The problem is
solved.
Troubleshooting 167
Action Yes No
Step 4
a Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Notes:
• Make sure that the settings match the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type. For non‑touch‑screen printer models,
press
to navigate through the settings.
b Print the document.
Is the paper curled?
Go to step 5. The problem is
solved.
Step 5
a Remove paper, flip it over, and then reload paper.
b Print the document.
Is the paper curled?
Go to step 6. The problem is
solved.
Step 6
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the paper curled?
Contact
customer
support.
The problem is
solved.
Print crooked or skewed
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
to
navigate through the settings.
Troubleshooting 168
Action Yes No
Step 1
a Adjust the guides in the tray to the correct position for the paper
loaded.
b Print the document.
Is the print crooked or skewed?
Go to step 2. The problem is
solved.
Step 2
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Is the print crooked or skewed?
Go to step 3. The problem is
solved.
Step 3
a Check if the paper loaded is supported.
Note: If paper is not supported, then load a supported paper.
b Print the document.
Is the print crooked or skewed?
Contact
customer
support.
The problem is
solved.
Step 4
a For two‑sided printing, check if the paper size setting in the
duplex unit is set correctly.
Note: Letter, legal, Oficio, or folio must be set to Letter.
b Print the document.
Is the print crooked or skewed?
Contact
customer
support.
The problem is
solved.
Solid black pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Troubleshooting 169
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.
Is the printer printing solid black pages?
Go to step 2. The problem is
solved.
Step 2
a Remove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
b Print the document.
Is the printer printing solid black pages?
Go to step 3. The problem is
solved.
Step 3
a Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
b Remove any packing material that is stuck on the imaging unit.
Note: Make sure to remove any obstruction between the
charge roller and photoconductor drum.
c Insert the imaging unit.
d Print the document.
Is the printer printing solid black pages?
Go to step 4. The problem is
solved.
Step 4
Check the imaging unit for signs of damage.
Is the imaging unit free from damage?
Contact
customer
support.
Go to step 5.
Troubleshooting 170
Action Yes No
Step 5
a Replace the imaging unit.
b Print the document.
Is the printer printing solid black pages?
Contact
customer
support.
The problem is
solved.
Text or images cut o
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.
Are text or images cut o?
Go to step 2. The problem is
solved.
Step 2
a Remove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
b Print the document.
Are text or images cut o?
Go to step 3. The problem is
solved.
Troubleshooting 171
Action Yes No
Step 3
a Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
b Remove any packing material that is stuck on the imaging unit.
Note: Make sure to remove any obstruction between the
charge roller and photoconductor drum.
c Insert the imaging unit.
d Print the document.
Are text or images cut o?
Go to step 4. The problem is
solved.
Step 4
a Replace the imaging unit.
b Print the document.
Are text or images cut o?
Contact
customer
support.
The problem is
solved.
Toner easily rubs o
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Troubleshooting 172
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.
Does the toner easily rub o?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel.
b Print the document.
Does the toner easily rub o?
Contact
customer
support.
The problem is
solved.
Vertical dark bands
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.
Do vertical dark bands appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 173
Action Yes No
Step 2
a Remove the toner cartridge, and then remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
b Insert the imaging unit, and then insert the cartridge.
c Print the document.
Do vertical dark bands appear on prints?
Go to step 3. The problem is
solved.
Step 3
a Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
b Remove any packing material that is stuck on the imaging unit.
Note: Make sure to remove any obstruction between the
charge roller and photoconductor drum.
c Insert the imaging unit.
d Print the document.
Do vertical dark bands appear on prints?
Go to step 4. The problem is
solved.
Step 4
a Check if a bright light enters the right side of the printer, and
move the printer if necessary.
b Print the document.
Do vertical dark bands appear on prints?
Contact
customer
support.
The problem is
solved.
Troubleshooting 174
Vertical dark lines or streaks
Action Yes No
Step 1
a From the control panel, navigate to:
Settings > Troubleshooting > Cleaning the scanner
b Print the document.
Do vertical dark lines or streaks appear on prints?
Go to step 3. Go to step 2.
Step 2
a Using a damp, soft, lint-free cloth, clean the scanner. For more
information, see
“Cleaning the scanner” on page 123.
b Copy the document using the ADF.
Do vertical dark lines or streaks appear on prints?
Contact customer
support.
The problem is
solved.
Step 3
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.
Do vertical dark lines or streaks appear on prints?
Go to step 4. The problem is
solved.
Step 4
a Remove, and then insert the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light can cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
b Print the document.
Do vertical dark lines or streaks appear on prints?
Go to step 5. The problem is
solved.
Troubleshooting 175
Action Yes No
Step 5
a Replace the imaging unit.
b Print the document.
Do vertical dark lines or streaks appear on prints?
Contact
customer
support.
The problem is
solved.
Vertical dark streaks with print missing
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
a Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit. Doing so may
aect the quality of future print jobs.
b Remove any packing material that is stuck on the imaging unit.
Note: Make sure to remove any obstruction between the
charge roller and photoconductor drum.
c Insert the imaging unit.
d Print the document.
Do vertical dark streaks with missing images appear on prints?
Go to step 2. The problem is
solved.
Troubleshooting 176
Action Yes No
Step 2
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the toner cartridge is not supported, then install a
supported one.
b Print the document.
Do vertical dark streaks with missing images appear on prints?
Contact
customer
support.
The problem is
solved.
Vertical light bands
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Action Yes No
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Do vertical light bands appear on prints?
Contact
customer
support.
The problem is
solved.
Vertical white lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to
navigate through the settings.
Troubleshooting 177
Action Yes No
Step 1
a Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b Print the document.
Do vertical white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel.
b Print the document.
Do vertical white lines appear on prints?
Contact
customer
support.
The problem is
solved.
Repeating defects
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
to
navigate through the settings.
Action Yes No
Step 1
Using the Print Quality Test Pages, check if the distance between
the repeating defects is equal to any of the following:
• 97 mm (3.82 in.)
• 47 mm (1.85 in.)
• 38 mm (1.5 in.)
Does the distance between the repeating defects match any of the
measurements?
Go to step 2. Take note of the
distance, and then
contact
customer
support.
Troubleshooting 178
Action Yes No
Step 2
a Replace the imaging unit.
b Print the document.
Do the repeating defects appear?
Contact
customer
support.
The problem is
solved.
Print jobs do not print
Action Yes No
Step 1
a From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Step 2
a Check if the printer is on.
b Resolve any error messages that appear on the display.
c Print the document.
Is the document printed?
The problem is
solved.
Go to step 3.
Step 3
a Check if the ports are working and if the cables are securely
connected to the computer and the printer.
For more information, see the setup documentation that came
with the printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 4.
Step 4
a Turn o the printer, wait for about 10 seconds, and then turn on
the printer.
b Print the document.
Is the document printed?
The problem is
solved.
Go to step 5.
Step 5
a Remove, and then reinstall the print driver.
b Print the document.
Is the document printed?
The problem is
solved.
Contact
customer
support.
Troubleshooting 179
Confidential and other held documents do not print
Action Yes No
Step 1
a From the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b Print the documents.
Are the documents printed?
The problem is
solved.
Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
• Delete the print job, and then send it again.
• For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved.
Go to step 3.
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
For Windows users
a Open the Printing Preferences dialog.
b From the Print and Hold section, select Keep duplicate
documents.
c Enter a PIN.
d Resend the print job.
For Macintosh users
a Save and name each job dierently.
b Send the job individually.
Are the documents printed?
The problem is
solved.
Go to step 4.
Step 4
a Delete some held jobs to free up printer memory.
b Resend the print job.
Are the documents printed?
The problem is
solved.
Go to step 5.
Step 5
a Add printer memory.
b Resend the print job.
Are the documents printed?
The problem is
solved.
Contact
customer
support.
Troubleshooting 180
Job prints from the wrong tray or on the wrong paper
Action Yes No
Step 1
a Check if you are printing on the correct paper.
b Print the document.
Is the document printed on the correct paper?
Go to step 2. Load the correct
paper size and paper
type.
Step 2
a Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. Navigate to:
> Settings > > Paper > > Tray Configuration >
> Paper Size/Type >
b Make sure that the settings match the paper loaded.
c Print the document.
Is the document printed on the correct paper?
The problem is
solved.
Go to step 3.
Step 3
a Check if the trays are linked.
For more information, see
“Linking trays” on page 19.
b Print the document.
Is the document printed from the correct tray?
The problem is
solved.
Contact
customer
support.
Slow printing
Action Yes No
Step 1
a Make sure that the printer is not in Eco‑Mode and Quiet Mode.
b Print the document.
Is the printer still printing slow?
Go to step 2. The problem is
solved.
Troubleshooting 181
Action Yes No
Step 2
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded in
the tray.
• You can also change the setting from the Paper menu on
the printer control panel.
b Print the document.
Is the printer still printing slow?
Go to step 3. The problem is
solved.
Step 3
a Reduce the number of pages to print.
b Print the document.
Is the printer still printing slow?
Go to step 4. The problem is
solved.
Step 4
a Connect the printer cable securely to the printer and the
computer, print server, option, or other network device.
b Print the document.
Is the printer still printing slow?
Go to step 5. The problem is
solved.
Step 5
a From the Quality menu on the control panel, set Print
Resolution to 600 dpi.
b Print the document.
Is the printer still printing slow?
Go to step 6. The problem is
solved.
Step 6
a Make sure that the printer is not overheating.
Notes:
• Allow the printer to cool down after a very long print job.
• Observe the recommended ambient temperature for the
printer. For more information, see
“Selecting a location
for the printer” on page 11.
b Print the document.
Is the printer still printing slow?
Go to step 7. The problem is
solved.
Step 7
a Add more printer memory.
b Print the document.
Is the printer still printing slow?
Contact
customer
support.
The problem is
solved.
Troubleshooting 182
The printer is not responding
Action Yes No
Step 1
Check if the power cord is connected to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
The problem is
solved.
Go to step 2.
Step 2
Check if the electrical outlet is turned o by a switch or breaker.
Is the electrical outlet turned o by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
Step 4
Check if the printer is in Sleep or Hibernate mode.
Is the printer in Sleep or Hibernate mode?
Press the power
button to wake the
printer.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are
inserted to the correct ports.
Are the cables inserted to the correct ports?
Go to step 6. Insert the cables to
the correct ports.
Step 6
Turn o the printer, install the hardware options, and then turn on
the printer.
For more information, see the documentation that came with the
option.
Is the printer responding?
The problem is
solved.
Go to step 7.
Step 7
Install the correct print driver.
Is the printer responding?
The problem is
solved.
Go to step 8.
Step 8
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is
solved.
Contact
customer
support.
Troubleshooting 183
Adjusting toner darkness
1 From the control panel, navigate to:
> Settings > > Print > > Quality >
2 Select Toner Darkness, and then press .
3 Adjust the setting, and then press
.
Network connection problems
Cannot open Embedded Web Server
Action Yes No
Step 1
Check if the printer is on.
Is the printer on?
Go to step 2. Turn on the printer.
Step 2
Make sure that the printer IP address is correct.
Notes:
• View the IP address on the home screen.
• An IP address appears as four sets of numbers separated by
periods, such as 123.123.123.123.
Is the printer IP address correct?
Go to step 3. Type the correct
printer IP address in
the address field.
Step 3
Check if you are using a supported browser:
• Internet Explorer version 11 or later
• Microsoft Edge
• Safari version 6 or later
• Google Chrome
TM
version 32 or later
• Mozilla Firefox version 24 or later
Is your browser supported?
Go to step 4. Install a supported
browser.
Step 4
Check if the network connection is working.
Is the network connection working?
Go to step 5. Contact your
administrator.
Troubleshooting 184
Action Yes No
Step 5
Make sure that the cable connections to the printer and print server
are secure. For more information, see the documentation that
came with the printer.
Are the cable connections secure?
Go to step 6. Secure the cable
connections.
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Go to step 7. Contact your
administrator.
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server open?
The problem is
solved.
Contact
customer
support.
Enabling the USB port
1 From the control panel, navigate to:
> Settings > > Network/Ports > > USB >
2 Select Enable USB Port, and then press .
Checking the printer connectivity
1 From the control panel, navigate to:
> Settings > > Reports > > Network >
2 Select Network Setup Page, and then press .
3 Check the first section of the network setup page, and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged
or malfunctioning. Contact your administrator for assistance.
Troubleshooting 185
Internal option problems
Cannot detect internal option
Action Yes No
Step 1
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Does the internal option operate correctly?
The problem is
solved.
Go to step 2.
Step 2
Print the Menu Settings Page, and then check if the internal option
appears in the Installed Features list.
Is the internal option listed in the menu settings page?
Go to step 4. Go to step 3.
Step 3
Check if the internal option is installed properly into the controller
board.
a Turn o the printer, and then unplug the power cord from the
electrical outlet.
b Make sure that the internal option is installed in the appropriate
connector in the controller board.
c Connect the power cord to the electrical outlet, and then turn
on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
Does the internal option operate correctly?
The problem is
solved.
Go to step 4.
Step 4
a Check if the internal option is available in the print driver.
Note: If necessary, manually add the internal option in the
print driver to make it available for print jobs. For more
information, see
“Adding available options in the print driver”
on page 210.
b Resend the print job.
Does the internal option operate correctly?
The problem is
solved.
Contact
customer
support.
Troubleshooting 186
Issues with supplies
Replace cartridge, printer region mismatch
To correct this problem, purchase a cartridge with the correct region that matches the printer region, or
purchase a worldwide cartridge.
• The first number in the message after 42 indicates the region of the printer.
• The second number in the message after 42 indicates the region of the cartridge.
Printer and toner cartridge regions
Region Numeric code
Worldwide or Undefined region 0
North America (United States, Canada) 1
European Economic Area, Western Europe, Nordic countries, Switzerland 2
Asia Pacific 3
Latin America 4
Rest of Europe, Middle East, Africa 5
Australia, New Zealand 6
Invalid region 9
Note: To find the region settings of the printer and toner cartridge, print the print quality test pages.
From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.
Non‑Lexmark supply
The printer has detected a non‑Lexmark supply or part installed in the printer.
Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-
party supplies or parts may aect the performance, reliability, or life of the printer and its imaging
components.
All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable
results if third-party supplies or parts are used. Imaging component usage beyond the intended life may
damage your Lexmark printer or associated components.
Warning—Potential Damage: Use of third-party supplies or parts can
aect
warranty coverage.
Damage caused by the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your
printer, from the control panel, press and hold X and
simultaneously for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine Lexmark supply or part. For more information, see
“Using genuine Lexmark parts and
supplies” on page 126.
Troubleshooting 187
If the printer does not print after pressing and holding X and simultaneously for 15 seconds, then reset
the supply usage counter.
1 From the control panel, navigate to:
Settings >
> Device > > Maintenance > > Config Menu > > Supply Usage And
Counters >
2 Select the part or supply that you want to reset, and then select Start.
3 Read the warning message, and then select Continue.
4 Press and hold X and simultaneously for 15 seconds to clear the message.
Note: If you are unable to reset the supply usage counters, then return the item to the place of
purchase.
Paper feed problems
Envelope seals when printing
Action Yes No
Step 1
a Use an envelope that has been stored in a dry environment.
Note: Printing on envelopes with high moisture content can
seal the flaps.
b Send the print job.
Does the envelope seal when printing?
Go to step 2. The problem is
solved.
Step 2
a Make sure that the paper type is set to Envelope.
From the control panel, navigate to:
> Settings > > Paper > > Tray Configuration >
> Paper Size/Type
b Send the print job.
Does the envelope seal when printing?
Contact customer
support.
The problem is
solved.
Troubleshooting 188
Collated printing does not work
Action Yes No
Step 1
a From the control panel, navigate to:
Settings >
> Print > > Layout > > Collate >
b Set Collate to On [1,2,1,2,1,2], and then press .
c Print the document.
Is the document collated correctly?
The problem is
solved.
Go to step 2.
Step 2
a From the document that you are trying to print, open the Print
dialog, and then select Collate.
b Print the document.
Is the document collated correctly?
The problem is
solved.
Go to step 3.
Step 3
a Reduce the number of pages to print.
b Print the document.
Are the pages collated correctly?
The problem is
solved.
Contact
customer
support.
Tray linking does not work
Action Yes No
Step 1
a Check if the trays contain the same paper size and paper type.
b Check if the paper guides are positioned correctly.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Step 2
a From the control panel, navigate to:
> Settings > > Paper > > Tray Configuration >
> Paper Size/Type >
b Set the paper size and paper type to match the paper loaded
in the linked trays.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 3.
Troubleshooting 189
Action Yes No
Step 3
a Make sure that Tray Linking is set to Automatic. For more
information, see
“Linking trays” on page 19.
b Print the document.
Do the trays link correctly?
The problem is
solved.
Contact
customer
support.
Paper frequently jams
Action Yes No
Step 1
a Remove the tray.
b Check if paper is loaded correctly.
Notes:
• Make sure that the paper guides are positioned correctly.
• Make sure that the stack height is below the maximum
paper fill indicator.
• Make sure to print on recommended paper size and type.
c Insert the tray.
d Print the document.
Do paper jams occur frequently?
Go to step 2. The problem is
solved.
Step 2
a From the control panel, navigate to:
> Settings > > Paper > > Tray Configuration >
> Paper Size/Type >
b Set the correct paper size and type.
c Print the document.
Do paper jams occur frequently?
Go to step 3. The problem is
solved.
Step 3
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b Print the document.
Do paper jams occur frequently?
Contact customer
support.
The problem is
solved.
Troubleshooting 190
Jammed pages are not reprinted
Action Ye s N o
1 From the control panel, navigate to:
Settings >
> Device > >
Notifications
> > Jam Content
Recovery >
2 In the Jam Recovery menu, select On or Auto, and then press .
Are the jammed pages reprinted?
The problem
is solved.
Contact
customer
support.
E-mailing problems
Cannot send e
‑mails
Action Yes No
Step 1
Make sure that the e‑mail SMTP settings are configured correctly.
For more information, see “Configuring the e‑mail SMTP settings”
on page 28.
Can you send an e‑mail?
The problem is
solved.
Go to step 2.
Step 2
Make sure that you are using the correct password. Depending on
your e‑mail service provider, use your account password, app
password, or authentication password. For more information, see
“Configuring
the e‑mail SMTP settings” on page 28.
Can you send an e‑mail?
The problem is
solved.
Go to step 3.
Step 3
Make sure that the printer is connected to a network and that the
network is connected to the Internet.
Can you send an e‑mail?
The problem is
solved.
Contact
customer
support.
Troubleshooting 191
Faxing problems
Caller ID is not shown
Action Yes No
Enable caller ID.
From the control panel, navigate to:
Settings >
> Fax > > Fax Defaults > > Fax Setup >
> Fax Receive Settings > > Admin Controls > >
Enable Caller ID >
Does the caller ID appear?
The problem is
solved.
Contact customer
support.
Cannot set up etherFAX
Action Yes No
Step 1
Check the printer connectivity.
a Print the Network Setup Page. From the control panel, navigate
to:
Settings >
> Reports > > Network > > Network
Setup Page >
b Check the network status.
Is the printer connected to the network?
Go to step 3. Go to step 2.
Step 2
Make sure that the printer is connected to a network and that the
network is connected to the Internet.
Can you set up etherFAX?
The problem is
solved.
Go to step 3.
Step 3
Make sure that etherFAX is setup correctly. For more information,
see
“Setting up the fax function using etherFAX” on page 39.
Can you set up etherFAX?
The problem is
solved.
Go to
https://www.etherfa
x.net/lexmark.
Troubleshooting 192
Cannot send or receive faxes using analog fax
Action Yes No
Step 1
Resolve any error messages that appear on the display.
Can you send or receive a fax?
The problem is
solved.
Go to step 2.
Step 2
Make sure that the cable connections for the following equipment
are secure:
• Telephone
• Handset
• Answering machine
Can you send or receive a fax?
The problem is
solved.
Go to step 3.
Step 3
Check for a dial tone.
• Call the fax number to check if it is working properly.
• If you are using the On Hook Dial feature, then turn up the
volume to check if you hear a dial tone.
Can you hear a dial tone?
Go to step 5. Go to step 4.
Step 4
Check the telephone wall jack.
a Connect the analog telephone directly to the wall jack.
b Listen for a dial tone.
c If you do not hear a dial tone, then use a
dierent
telephone
cable.
d If you still do not hear a dial tone, then connect the analog
telephone to a
dierent
wall jack.
e If you hear a dial tone, then connect the printer to that wall jack.
Can you send or receive a fax?
The problem is
solved.
Go to step 5.
Troubleshooting 193
Action Yes No
Step 5
Check if the printer is connected to an analog phone service or to
the correct digital connector.
• If you are using an Integrated Services for Digital Network
(ISDN) telephone service, then connect to an analog telephone
port of an ISDN terminal adapter. For more information, contact
your ISDN provider.
• If you are using DSL, then connect to a DSL filter or router that
supports analog use. For more information, contact your DSL
provider.
• If you are using a private branch exchange (PBX) telephone
service, then make sure that you are connecting to an analog
connection on the PBX. If none exists, then consider installing
an analog telephone line for the fax machine.
Can you send or receive a fax?
The problem is
solved.
Go to step 6.
Step 6
Temporarily disconnect other equipment and disable other
telephone services.
a Disconnect other equipment (such as answering machines,
computers, modems, or telephone line splitters) between the
printer and the telephone line.
b Disable call waiting and voice mail. For more information,
contact your telephone company.
Can you send or receive a fax?
The problem is
solved.
Go to step 7.
Step 7
Scan the original document one page at a time.
a Dial the fax number.
b Scan the document.
Can you send or receive a fax?
The problem is
solved.
Contact
customer
support.
Troubleshooting 194
Cannot send or receive faxes using etherFAX
Action Yes No
Step 1
Make sure that the printer is connected to a network and that the
network is connected to the Internet.
Can you send or receive faxes using etherFAX?
The problem is
solved.
Go to step 2.
Step 2
a From the control panel, navigate to:
Settings >
> Fax > > Fax Setup > > General Fax
Settings >
b Make sure that you have the correct fax number.
c Make sure that Fax Transport is set to etherFAX.
Can you send or receive faxes using etherFAX?
The problem is
solved.
Go to step 3.
Step 3
Split large documents into smaller file sizes.
Can you send or receive faxes using etherFAX?
The problem is
solved.
Go to
https://www.etherfa
x.net/lexmark.
Can receive but not send faxes using analog fax
Action Yes No
Step 1
Load an original document properly into the ADF tray or on the
scanner glass.
Can you send faxes?
The problem is
solved.
Go to step 2.
Step 2
Set up the shortcut number properly.
• Check if the shortcut number is set for the telephone number
that you want to dial.
• Dial the telephone number manually.
Can you send faxes?
The problem is
solved.
Contact
customer
support.
Troubleshooting 195
Can send but not receive faxes using analog fax
Action Yes No
Step 1
Make sure that the paper source is not empty.
Can you receive faxes?
The problem is
solved.
Go to step 2.
Step 2
Check the ring count delay settings.
From the control panel, navigate to:
Settings >
> Fax > > Fax Setup > > Fax Receive
Settings >
> Rings to Answer >
Can you receive faxes?
The problem is
solved.
Go to step 3.
Step 3
If the printer is printing blank pages, then see
“Blank or white
pages” on page 156.
Can you receive faxes?
The problem is
solved.
Contact
customer
support.
Poor fax print quality
Action Yes No
Step 1
Enhance the print quality.
a Open a web browser, and then type the printer IP address in
the address field.
Notes:
• View the printer IP address on the printer home screen.
The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it
to load the web page correctly.
b Click Settings > Print > Quality.
c Adjust the settings.
d Apply the changes.
Is the fax print quality satisfactory?
The problem is
solved.
Go to step 2.
Troubleshooting 196
Action Yes No
Step 2
Decrease the incoming fax transmission speed.
a Open a web browser, and then type the printer IP address in
the address field.
Notes:
• View the printer IP address on the printer home screen.
The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it
to load the web page correctly.
b Click Settings > Fax > Analog Fax Setup > Fax Receive
Settings > Admin Controls.
c Select a Max Speed setting.
d Apply the changes.
Is the fax print quality satisfactory?
The problem is
solved.
Go to step 3.
Step 3
Replace the toner cartridge.
For more information, see the instruction sheet that came with the
supply.
Is the fax print quality satisfactory?
The problem is
solved.
Contact
customer
support.
Missing information on the fax cover page
Action No Yes
a Turn
o
the printer, wait for about 10 seconds, and then turn on
the printer.
b Send or retrieve the fax.
Is there missing information on the fax cover page?
The problem is
solved.
Contact
customer
support.
Cannot send the fax cover page from the computer
Action Yes No
Step 1
a Make sure that the print driver is updated. For more information,
see
“Installing the printer software” on page 208.
b Send the fax.
Can you send the fax cover page?
The problem is
solved.
Go to step 2.
Troubleshooting 197
Action Yes No
Step 2
a From the document that you are trying to fax, open the Print
dialog.
b Select the printer, and then click Properties, Preferences,
Options, or Setup.
c Click Fax, and then clear the Always display settings prior to
faxing setting.
d Send the fax.
Can you send the fax cover page?
The problem is
solved.
Contact
customer
support.
Scanning problems
Cannot scan from a computer
Action Yes No
Step 1
a Turn o the printer, wait for about 10 seconds, and then turn it
back on.
b Resend the scan job.
Can you send the scan job?
The problem is
solved.
Go to step 2.
Step 2
a Make sure that the cables between the printer and the print
server are secure.
For more information, see the setup documentation that came
with the printer.
b Resend the scan job.
Can you send the scan job?
The problem is
solved.
Contact
customer
support.
Partial copies of document or photo
Action Yes No
Step 1
a Make sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
b Copy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Go to step 2.
Troubleshooting 198
Action Yes No
Step 2
a Match the paper size setting and the paper loaded in the tray.
b Copy the document or photo.
Is the document or photo copied correctly?
The problem is
solved.
Contact
customer
support.
Poor copy quality
Action Yes No
Step 1
a Using a damp, soft, lint-free cloth, wipe the scanner glass and
the ADF glass.
b Make sure that the document or photo is loaded facedown on
the upper-left corner of the scanner glass.
c Copy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Go to step 2.
Step 2
a Check the quality of the original document or photo.
b Adjust the scan quality settings.
c Copy the document or photo.
Is the copy quality satisfactory?
The problem is
solved.
Contact customer
support.
Vertical dark streaks on output when scanning from the ADF
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action Yes No
Step 1
a Open the scanner cover.
b Using a damp, soft, lint‑free cloth, wipe the ADF glass and the
white underside of the ADF cover.
c Close the scanner cover.
Do vertical streaks still appear on scanned documents?
Go to step 2. The problem is
solved.
Troubleshooting 199
Action Yes No
Step 2
a Open door C.
b Using a damp, soft, lint‑free cloth, wipe the ADF glass and the
white underside of the ADF cover.
c Close the door.
Do vertical streaks still appear on scanned documents?
Contact
customer
support.
The problem is
solved.
Scan job was not successful
Action Yes No
Step 1
Check the cable connections.
a Make sure that the Ethernet or USB cable is securely connected
to the computer and the printer.
b Resend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 2.
Step 2
Check the file you want to scan.
a Make sure that the file name is not already used in the
destination folder.
b Make sure that the document or photo you want to scan is not
open in another application.
c Resend the scan job.
Is the scan job successful?
The problem is
solved.
Go to step 3.
Step 3
a Make sure that the Append time stamp or the Overwrite
existing file check box is selected in the destination
configuration settings.
b Resend the scan job.
Is the scan job successful?
The problem is
solved.
Contact
customer
support.
Scanner does not close
Action Yes No
Remove obstructions that keep the scanner cover open.
Did the scanner cover close correctly?
The problem is
solved.
Contact customer
support.
Troubleshooting 200
Scanning takes too long or freezes the computer
Action Yes No
Close all applications that are interfering with the scan.
Does scanning take too long or freeze the computer?
Contact customer
support.
The problem is
solved.
Scanner does not respond
Action Yes No
Step 1
a Check if the power cord is connected properly to the printer
and the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
b Copy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 2.
Step 2
a Check if the printer is turned on.
b Resolve any error messages that appear on the display.
c Copy or scan the document.
Is the scanner responding?
The problem is
solved.
Go to step 3.
Step 3
a Turn o the printer, wait for about 10 seconds, and then turn the
printer on.
b Copy or scan the document.
Is the scanner responding?
The problem is
solved.
Contact
customer
support.
Adjusting scanner registration
1 From the control panel, navigate to:
> Settings > > Device > > Maintenance > >
Config
Menu > > Scanner
Configuration
>
> Scanner Manual Registration >
2 Select Print Quick Test, and then press .
3 Place the Print Quick Test page on the scanner glass, and then select Flatbed Registration.
4 Select Copy Quick Test, and then press .
Troubleshooting 201
5 Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are
dierent
from the original document, then adjust Left Margin and
Top Margin.
6 Repeat step 4 and step 5 until the margins of the Copy Quick Test page closely match the original document.
Adjusting ADF registration
1 From the control panel, navigate to:
> Settings > > Device > > Maintenance > > Config Menu > > Scanner Configuration
>
> Scanner Manual Registration >
2 Select Print Quick Test, and then press .
3 Place the Print Quick Test page on the ADF tray.
4 Select Front ADF Registration or Rear ADF Registration.
Notes:
• To align Front ADF Registration, place the test page faceup, short edge first into the ADF.
• To align Rear ADF Registration, place the test page facedown, short edge first into the ADF.
5 Select Copy Quick Test, and then press
.
6 Compare the Copy Quick Test page with the original document.
Note: If the margins of the test page are
dierent
from the original document, then adjust Horizontal
Adjust and Top Margin.
7 Repeat
step 5 and step 6 until the margins of the Copy Quick Test page closely match the original document.
Contacting customer support
Before contacting customer support, make sure to have the following information:
• Printer problem
• Error message
• Printer model type and serial number
Go to
http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals,
support documentation, drivers, and other downloads.
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries
or regions, go to
http://support.lexmark.com.
Troubleshooting 202
Upgrading and migrating
Hardware
Available internal options
• User flash
• Font cards
Installing a memory card
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1 Turn o the printer.
2 Unplug the power cord from the electrical outlet, and then from the printer.
3 Open the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.
Upgrading and migrating 203
4 Unpack the memory card.
Warning—Potential Damage: Do not touch the connection points along the edge of the card.
5 Insert the memory card until it clicks into place.
6 Close the controller board access cover.
Upgrading and migrating 204
7 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
8 Turn on the printer.
Installing an optional card
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1 Turn o the printer.
2 Unplug the power cord from the electrical outlet, and then from the printer.
3 Open the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any components or connectors.
Upgrading and migrating 205
4 Unpack the optional card.
Warning—Potential Damage: Do not touch the connection points along the edge of the card.
Upgrading and migrating 206
5 Push the card firmly into place.
Note: The entire length of the connector on the card must touch and be
flush
against the controller
board.
Warning—Potential Damage: Improper installation of the card may cause damage to the card and the
controller board.
6 Close the access cover.
7 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
8 Turn on the printer.
Installing optional trays
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
1 Turn
o
the printer.
2 Unplug the power cord from the electrical outlet, and then from the printer.
Upgrading and migrating 207
3 Unpack the optional tray, and then remove all packing material.
Note: If optional trays are already installed, then unlock them from the printer before lifting the printer. Do
not try to lift the printer and trays at the same time.
4 Align the printer with the optional tray, and then lower the printer until it clicks into place.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may
require two or more people to lift it safely.
5 Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of
fire
or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
6 Turn on the printer.
Add the tray in the print driver to make it available for print jobs. For more information, see “Adding available
options in the print driver” on page 210.
Software
Installing the printer software
Notes:
• The print driver is included in the software installer package.
• For Macintosh computers with macOS version 10.7 or later, you do not need to install the driver to print
on an AirPrint-certified printer. If you want custom printing features, then download the print driver.
1 Obtain a copy of the software installer package.
• From the software CD that came with your printer.
• Go to
www.lexmark.com/downloads.
Upgrading and migrating 208
2 Run the installer, and then follow the instructions on the computer screen.
Installing the fax driver
1 Go to
www.lexmark.com/downloads, search for your printer model, and then download the appropriate
installer package.
2 From your computer, click Printer Properties, and then navigate to the Configuration tab.
3 Select Fax, and then click Apply.
Adding printers to a computer
Before you begin, do one of the following:
• Connect the printer and the computer to the same network. For more information on connecting the printer
to a network, see
“Connecting the printer to a Wi‑Fi network” on page 119.
• Connect the computer to the printer. For more information, see
“Connecting a computer to the printer” on
page 122.
• Connect the printer to the computer using a USB cable. For more information, see
“Attaching cables” on
page 13.
Note: The USB cable is sold separately.
For Windows users
1 From a computer, install the print driver.
Note: For more information, see
“Installing the printer software” on page 208.
2 Open Printers & scanners, and then click Add a printer or scanner.
3 Depending on your printer connection, do one of the following:
• Select a printer from the list, and then click Add device.
• Click Show Wi
‑Fi Direct printers, select a printer, and then click Add device.
• Click The printer that I want isn’t listed, and then from the Add Printer window, do the following:
a Select Add a printer using a TCP/IP address or hostname, and then click Next.
b In the “Hostname or IP address”
field,
type the printer IP address, and then click Next.
Notes:
– View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
– If you are using a proxy server, then temporarily disable it to load the web page correctly.
c Select a print driver, and then click Next.
d Select Use the print driver that is currently installed (recommended), and then click Next.
e Type a printer name, and then click Next.
f Select a printer sharing option, and then click Next.
g Click Finish.
Upgrading and migrating 209
For Macintosh users
1 From a computer, open Printers & Scanners.
2 Click
, and then select a printer.
3 From the Use menu, select a print driver.
Notes:
• To use the Macintosh print driver, select either AirPrint or Secure AirPrint.
• If you want custom printing features, then select the Lexmark print driver. To install the driver, see
“Installing the printer software” on page 208.
4 Add the printer.
Adding available options in the print driver
For Windows users
1 Open the printers folder.
2 Select the printer you want to update, and then do either of the following:
• For Windows 7 or later, select Printer properties.
• For earlier versions, select Properties.
3 Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer.
4 Apply the changes.
For Macintosh users
1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2 Navigate to the list of hardware options, and then add any installed options.
3 Apply the changes.
Firmware
Exporting or importing a
configuration
file
You can export the configuration settings of your printer into a text file, and then import the file to apply the
settings to other printers.
1 Open a web browser, and then type the printer IP address in the address
field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 From the Embedded Web Server, click Export
Configuration
or Import
Configuration
.
Upgrading and migrating 210
3 Follow the instructions on the screen.
4 If the printer supports applications, then do the following:
a Click Apps > select the application > Configure.
b Click Export or Import.
Updating firmware
Updating the firmware using the control panel
Using the notification center
This method is applicable only in some printer models.
1 From the control panel, navigate to the notification center, and then select Firmware update available.
2 Select Install now.
The printer reboots automatically after the update.
Using the Settings menu
1 From the control panel, navigate to Settings > Device > Update Firmware.
2 Depending on your printer model, select Check for updates or Check for updates now.
Upgrading and migrating 211
3 If a new update is available, then select Install now.
The printer reboots automatically after the update.
Updating the firmware using the Embedded Web Server
Before you begin, make sure that:
• You have downloaded the latest printer firmware from https://support.lexmark.com and saved it to your
flash drive or computer.
Note: To deploy the printer
firmware,
extract the
.fls
firmware
file
from the ZIP package.
• You are not using a special code on your printer to avoid losing this functionality.
Warning—Potential Damage: Make sure that all printers receiving firmware updates are turned on during
the entire firmware update process. Turning o a printer during a firmware update can severely damage it.
If the printer is connected to the network when checking for updates, then downloading the firmware is not
required.
1 Open a web browser, and then type the printer IP address in the address field.
Notes:
• View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to load the web page correctly.
2 Click Device.
3 Scroll down, and then click Update Firmware.
4 Depending on your printer model, click Check for updates or Check for updates now.
If a new update is available, then click I agree, start update.
The printer reboots automatically after the update.
Upgrading and migrating 212
Notices
Product information
Product name:
Lexmark MB2338adw; Lexmark MX321adn, Lexmark MX321adw MFPs
Machine type:
7017
Models:
276, 278
Edition notice
September 2023
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made
to the information herein; these changes will be incorporated in later editions. Improvements or changes in the
products or the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to
make these available in all countries in which it operates. Any reference to a product, program, or service is
not intended to state or imply that only that product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any existing intellectual property right may be
used instead. Evaluation and
verification
of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility.
For Lexmark technical support, visit
http://support.lexmark.com.
For information on supplies and downloads, visit
www.lexmark.com.
© 2018 Lexmark International, Inc.
All rights reserved.
GOVERNMENT END USERS
The Software Program and any related documentation are "Commercial Items," as that term is
defined
in 48
C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are
used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R.
227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software
Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only
those rights as are granted to all other end users pursuant to the terms and conditions herein.
Notices 213
Trademarks
Lexmark, the Lexmark logo, and MarkNet are trademarks or registered trademarks of Lexmark International,
Inc. in the United States and/or other countries.
Gmail, Android, Google Play, and Google Chrome are trademarks of Google LLC.
Macintosh, Safari, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries. App
Store and iCloud are service marks of Apple Inc., registered in the U.S. and other countries. Use of the Works
with Apple badge means that an accessory has been designed to work specifically with the technology
identified in the badge and has been certified by the developer to meet Apple performance standards.
The Mopria® word mark is a registered and/or unregistered trademark of Mopria Alliance, Inc. in the United
States and other countries. Unauthorized use is strictly prohibited.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s
designation of a set of printer commands (language) and functions included in its printer products. This printer
is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used
in various application programs, and that the printer emulates the functions corresponding to the commands.
PostScript is a registered trademark of Adobe Systems Incorporated in the United States and/or other countries.
Wi-Fi® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance®.
All other trademarks are the property of their respective owners.
Licensing notices
All licensing notices associated with this product can be viewed from the CD:\NOTICES directory of the
installation software CD.
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO
9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing One-sided: 54
Two-sided: 53
Scanning 54
Copying 54
Ready 14
Values are subject to change. See www.lexmark.com for current values.
Notices 214
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo
signifies
specific
recycling programs and procedures for electronic products in countries of the
European Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at
www.lexmark.com for your
local sales oce phone number.
India E-Waste notice
This product including components, consumables, parts and spares complies with the “India E-Waste Rules”
and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated
diphenyl ethers in concentrations exceeding 0.1% by weight and 0.01% by weight for cadmium, except for the
exemption set in the Rule.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local
authorities for disposal and recycling options.
EU battery directive
This product may contain a coin‑cell lithium rechargeable battery. This product is in compliance with EU
Directive 2006/66/EC as amended by Directive 2008/12/EC, 2008/103/EC, and 2013/56/EU.
Returning Lexmark cartridges for reuse or recycling
The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse
or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or
demanufactured for recycling. The boxes used to return the cartridges are also recycled.
Notices 215
To return Lexmark cartridges for reuse or recycling, do the following:
1 Go to
www.lexmark.com/recycle.
2 Select the product that you want to recycle.
Static sensitivity notice
This symbol identifies static-sensitive parts. Do not touch the areas near these symbols without first touching
a metal surface in an area away from the symbol.
To prevent damage from electrostatic discharge when performing maintenance tasks such as clearing paper
jams or replacing supplies, touch any exposed metal frame of the printer before accessing or touching interior
areas of the printer even if the symbol is not present.
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR
®
emblem on the product or on a start-up screen is certified to
comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as of the date of manufacture.
Temperature information
Ambient operating temperature 10 to 32°C (50 to 90°F)
Shipping temperature -20 to 40°C (-4 to 104°F)
Storage temperature and relative humidity 0 to 40°C (32 to 104°F)
8 to 80% RH
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for
Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements
of IEC 60825-1: 2014.
Class I laser products are not considered to be hazardous. The laser system and printer are designed so there
is never any human access to laser radiation above a Class I level during normal operation, user maintenance,
Notices 216
or prescribed service conditions. The printer has a non-serviceable printhead assembly that contains a laser
with the following specifications:
Class: IIIb (3b) AlGaInP
Nominal output power (milliwatts): 15
Wavelength (nanometers): 650–670
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption
(Watts)
Printing The product is generating hard‑copy output from electronic inputs. One-sided: 520
Two-sided: 325
Copy The product is generating hard‑copy output from hard‑copy original
documents.
550
Scan The product is scanning hard‑copy documents. 14.5
Ready The product is waiting for a print job. 10.5
Sleep Mode The product is in a high‑level energy‑saving mode. 1.3
Hibernate The product is in a low‑level energy‑saving mode. 0.1
O The product is plugged into an electrical outlet, but the power switch is
turned o.
0.1
The power consumption levels listed in the previous table represent time-averaged measurements.
Instantaneous power draws may be substantially higher than the average.
Values are subject to change. See www.lexmark.com for current values.
Sleep Mode
This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by
lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged
after this product is not used for a
specified
period of time, called the Sleep Mode Timeout.
Factory default Sleep Mode Timeout for this product (in minutes): 15
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
If the print speed is less than or equal to 30 pages per minute, then you can set the timeout only up to 60
minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the
response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but
uses more energy.
Notices 217
Hibernate Mode
This product is designed with an ultra‑low power operating mode called Hibernate mode. When operating in
Hibernate Mode, all other systems and devices are powered down safely.
The Hibernate mode can be entered in any of the following methods:
• Using the Hibernate Timeout
• Using the Schedule Power modes
Factory default Hibernate Timeout for this product in all countries or regions 3 days
The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified
between one hour and one month.
Notes on EPEAT-registered imaging equipment products:
• Standby power level occurs in Hibernate or
O
mode.
• The product shall automatically power down to a standby power level of ≤ 1 W. The auto standby function
(Hibernate or O) shall be enabled at product shipment.
O
mode
If this product has an o mode which still consumes a small amount of power, then to completely stop product
power consumption, disconnect the power supply cord from the electrical outlet.
Total energy usage
It is sometimes helpful to estimate the total product energy usage. Since power consumption claims are
provided in power units of Watts, the power consumption should be multiplied by the time the product spends
in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's
energy usage.
Applicability of Regulation (EU) 2019/2015 and (EU) 2019/2020
Per Commission Regulation (EU) 2019/2015 and (EU) 2019/2020, the light source contained within this product
or its component is intended to be used for Image Capture or Image Projection only, and is not intended for
use in other applications.
Regulatory notices for telecommunication terminal equipment
This section contains regulatory information pertaining to products that contain the analog facsimile card:
Lexmark Regulatory Type/Model Number:
LEX-M14-002 or LEX-M03-002
Notice to users of the US telephone network: FCC requirements
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative
Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other
Notices 218
information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided
to your telephone company.
This equipment uses the RJ-11C Universal Service Order Code (USOC) jack.
A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply
with the applicable FCC Part 68 rules and requirements adopted by the ACTA. Use a compliant telephone cord
(RJ-11) that is 26 AWG or larger when connecting this product to the public switched telephone network. See
your setup documentation for more information.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to
a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number
of devices that may be connected to a line, as determined by the total RENs, contact your local telephone
company. For products approved after July 23, 2001, the REN for this product is part of the product identifier
that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point
(for example, 03 is a REN of 0.3). For earlier products, the REN is shown separately on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company
will notify the customer as soon as possible. You will also be advised of your right to file a complaint with the
FCC.
The telephone company may make changes in its facilities, equipment, operations or procedures that could
aect the operation of this equipment. If this happens, the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International,
Inc. at
www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone
network, the telephone company may request that you disconnect the equipment until the problem is resolved.
This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark
International, Inc. See the previous paragraph for contact information.
Connection to party line service is subject to state taris. Contact the state public utility commission, public
service commission, or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of
this equipment does not disable your alarm equipment. If you have questions about what will disable alarm
equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless said message clearly contains in a
margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time
it is sent and an identification of the business or other entity, or other individual sending the message, and the
telephone number of the sending machine or such business, other entity, or individual. (The telephone number
provided may not be a 900 number or any other number for which charges exceed local or long-distance
transmission charges.)
See your user documentation in order to program this information into your fax machine.
Notice to users of the Canadian telephone network
This product meets the applicable Innovation, Science and Economic Development Canada technical
specifications.
Notices 219
The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to be connected to
a telephone interface. The termination of an interface may consist of any combination of devices subject only
to the requirement that the sum of the RENs of all the devices not exceed five. The REN is located on the product
label.
This equipment uses CA11A telephone jacks.
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Ce produit est conforme aux spécifications techniques d’Innovation, Sciences et Développement économique
Canada.
Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) indique le nombre maximum
d'appareils pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui
peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas
dépasser cinq. Le numéro REN est indiqué sur l'étiquette produit.
Cet équipement utilise des prises de téléphone CA11A.
Notice to users of the New Zealand telephone network
The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item
of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions
for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any
sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another
item of telepermitted equipment of a
dierent
make or model, nor does it imply that any product is compatible
with all of Telecom's network services.
This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.
This equipment may not provide for the
eective
hand-over of a call to another device connected to the same
line.
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom
customers.
This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for
which it is designed. Telecom will accept no responsibility should diculties arise in such circumstances.
The decadic (or pulse) dialing on this device is unsuitable for use on the Telecom network in New Zealand.
For correct operation, the total of all the Ringer Equivalence Numbers (RENs) of all parallel devices connected
to the same telephone line may not exceed 5. The REN of this device is located on the label.
This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The
Lexmark part number is 80D1873.
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the
equipment associated with this device. The associated equipment shall be set to operate within the following
limits for compliance to Telecom's specifications:
• There shall be no more than 10 call attempts to the same number within any 30 minute period for any single
manual call initiation, and
• The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt
and the beginning of the next call attempt.
• The equipment shall be set to ensure that automatic calls to dierent numbers are spaced such that there
is not less than 5 seconds between the end of one call attempt and the beginning of another.
Notices 220
Japanese telecom notice
The installed optional modem is in compliance with Japanese Telecommunication Law and has been
Certified
by JATE, with the following Certification Number:
A18-0046001 or A11-0160001
Lexmark International, Inc.
LEX-M14-002 or LEX-M03-002
A18-0046001 or A11-0160001
Using this product in Switzerland
This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which
receives metering pulses in Switzerland.
Utilisation de ce produit en Suisse
Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark :
80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse.
Verwendung dieses Produkts in der Schweiz
Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark
Teilenummer 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen
werden.
Uso del prodotto in Svizzera
Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee
che ricevono impulsi remoti in Svizzera.
Regulatory notices for wireless products
This section contains regulatory information that applies only to wireless models.
If in doubt as to whether your model is a wireless model, go to
http://support.lexmark.com.
Modular component notice
Wireless models contain one of the following modular components:
Notices 221
Lexmark Regulatory Type/Model Number LEX-M07-001; FCC ID:IYLLEXM07001; Industry Canada IC:2376A-
LEXM07001
Lexmark Regulatory Type/Model Number LEX-M08-001; FCC ID:IYLLEXM08001; IC:2376A-LEXM08001
To determine which modular components are installed in your particular product, refer to the labeling on your
actual product.
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other
regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and
any persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Innovation, Science and Economic Development Canada
This device complies with Innovation, Science and Economic Development Canada license-exempt RSS
standards. Operation is subject to the following two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the
device.
Innovation, Sciences et Développement économique Canada
Cet appareil est conforme aux normes RSS exemptes de licence d'Innovation, Sciences et Développement
économique Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit
pas causer d'interférences et (2) il doit accepter toutes les interférences, y compris les celles qui peuvent
entraîner un fonctionnement indésirable.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directive 2014/53/EU on the
approximation and harmonization of the laws of the Member States relating to radio equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8
Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY. The EEA/EU Importer is: Lexmark
International Technology S.à.r.l. 20, Route de Pré-Bois, ICC Building, Bloc A, CH-1215 Genève, Switzerland. A
declaration of conformity to the requirements of the Directives is available upon request from the Authorized
Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
Compliance is indicated by the CE marking:
Notices 222
Restrictions
This radio equipment is restricted to indoor use only. Outdoor use is prohibited. This restriction applies to all
the countries listed in the table below:
AT BE BG CH CY CZ DE DK EE
EL ES FI FR HR HU IE IS IT
LI LT LU LV MT NL NO PL PT
RO SE SI SK TR UK (NI)
EU and other countries statement of radio transmitter operational frequency bands and
maximum RF power
This radio product transmits in either the 2.4GHz (2.412–2.472 GHz in the EU) or 5GHz (5.15–5.35, 5.47–5.725
in the EU) bands. The maximum transmitter EIRP power output, including antenna gain, is ≤ 20dBm for both
bands.
United Kingdom (UK) conformity
This product is in conformity with the protection requirements of the Radio Equipment Regulations 2017.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The UK Importer is: Lexmark International Ltd, Highfield House, Foundation Park - 8 Roxborough
Way, Maidenhead Berkshire - SL6 3UD, United Kingdom. A declaration of conformity is available upon request
from the UK Importer or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/uk-declaration-of-conformity.html.
Compliance is indicated by the UKCA marking:
Restrictions or requirements in the UK
This radio equipment is restricted to indoor use only. Outdoor use is prohibited.
UK statement of radio transmitter operational frequency bands and maximum RF power
This radio product transmits in either the 2.4GHz (2.412–2.472 GHz in the UK) or 5GHz (5.15–5.35, 5.47–5.725
in the UK) bands. The maximum transmitter EIRP power output, including antenna gain, is ≤ 20dBm for both
bands.
Notices 223
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment
o
and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than
recommended cables or by unauthorized changes or
modifications
to this equipment. Unauthorized changes
or
modifications
could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing
device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach
or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a
violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
Telephone: (859) 232–2000
E-mail: [email protected]
Innovation, Science and Economic Development Canada compliance
statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Standard ICES-003.
Avis de conformité aux normes de l’Innovation, Sciences et
Développement économique Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux
équipements pouvant causer des interférences NMB-003.
Notices 224
日本の VCCI 規定
製品にこのマークが表示されている場合、次の要件を満たしています。
この装置は、クラス B 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この
装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。
取扱説明書に従って正しい取り扱いをしてください。
VCCI-B
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2014/30/EU, 2014/35/EU,
2009/125/EC, and 2011/65/EU as amended by (EU) 2015/863 on the approximation and harmonization of the
laws of the Member States relating to electromagnetic compatibility, safety of electrical equipment designed
for use within certain voltage limits, the ecodesign of energy-related products, and on the restrictions of use of
certain hazardous substances in electrical and electronic equipment.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY,
40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8
Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY. The EEA/EU Importer is: Lexmark
International Technology S.à.r.l. 20, Route de Pré-Bois, ICC Building, Bloc A, CH-1215 Genève, Switzerland. A
declaration of conformity to the requirements of the Directives is available upon request from the Authorized
Representative or may be obtained at
www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.html.
This product satisfies the Class B limits of EN 55032 and safety requirements of EN 62368-1.
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,
LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER
PRINTERS
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the
country-specific warranty information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale,
from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
Notices 225
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for
repair or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the
product for which it was intended. To obtain warranty service, you may be required to present the feature or
option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to
that user for the remainder of the warranty period. You should transfer proof of original purchase and this
statement to that user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12
months later provided that the warranty period for any supplies and for any maintenance items included with
the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed. Fuser
Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is
available are substantially consumed when the printer displays a “Life Warning” or “Scheduled Maintenance”
message for such item.
To obtain warranty service you may be required to present proof of original purchase. You may be required to
deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark
designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the
Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of
the Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a
repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal
obligations, restrictions, liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the
latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized
products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized
use of genuine Lexmark products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable
storage media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area
contact Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer
covered by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of
prints produced by any product.
Warranty service does not include repair of failures caused by:
—Modification
or unauthorized attachments
Notices 226
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS
OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS
OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL
APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT
TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance
or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover
actual damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the
product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or
damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL
LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER
ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the
possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's
and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers
are intended beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or
limitation of incidental or consequential damages, so the limitations or exclusions contained above may not
apply to you.
This limited warranty gives you
specific
legal rights. You may also have other rights that vary from state to state.
Notices 227
Index
A
adapter plug 41
adding hardware options
print driver 210
adding internal options
print driver 210
adding printers to a
computer 209
ADF registration
adjusting 202
ADF separator roller
replacing 138
adjusting
scanner registration 201
adjusting ADF registration 202
adjusting fax darkness 46
adjusting toner darkness 184
AirPrint
using 23
analog fax
setting up 38
answering machine
setting up 39
assigning printer to a ring
pattern 43
attaching cables 13
automatic document feeder
(ADF)
using 25, 28, 44, 49
avoiding paper jams 143
B
blank pages 156
blocking junk faxes 47
C
cables
Ethernet 13
USB 13
can send but not receive faxes
using analog fax 196
cannot open Embedded Web
Server 184
cannot send e‑mails 191
cannot send or receive faxes
using analog fax 193
cannot send or receive faxes
using etherFAX 195
cannot send the fax cover page
from the computer 197
changing resolution
fax 46
checking the printer
connectivity 185
checking the status of parts and
supplies 125
cleaning
exterior of the printer 122
interior of the printer 122
cleaning the printer 122
cleaning the scanner 116, 123
clearing jam
in door A 145
collated printing does not
work 189
collating copies 26
computer
connecting to the printer 122
computer, scanning to 49
configuring
daylight saving
time 44
configuring supply
notifications
127
configuring
the e‑mail server
settings 28
configuring Universal paper
settings 16
configuring
Wi‑Fi Direct 121
connecting a computer to the
printer 122
connecting mobile device
to printer 121
connecting printer to distinctive
ring service 43
connecting the printer
to a wireless network 119
connecting to a wireless network
using PIN method 120
using Push Button method 120
conserving supplies 142
contacting customer
support 202
control panel
using 14
copy troubleshooting
partial copies of documents or
photos 198
poor copy quality 199
scanner does not respond 201
copying
creating a shortcut 27
on both sides of the paper 26
on letterhead 26
using the automatic document
feeder (ADF) 25
using the scanner glass 25
copying
dierent
paper sizes 25
copying multiple pages 27
copying multiple pages onto a
single sheet 27
copying photos 25
creating a copy shortcut 27
creating a fax destination
shortcut 46
creating a shortcut
copy 27
e‑mail 36
fax destination 46
FTP address 50
network folder 51
creating an e‑mail shortcut 36
creating an FTP shortcut 50
crooked print 168
customer support
contacting 202
D
dark print 157
date and time
fax settings 44
daylight saving time
configuring
44
deactivating the Wi‑Fi
network 122
dierent paper sizes, copying 25
distinctive ring service, fax
enabling 43
documents, printing
from a computer 23
from a mobile device 23
dots on print 166
Index 228
E
emission notices 214, 222, 225
enabling the USB port 185
enabling Wi‑Fi Direct 121
enlarging a copy 26
environmental settings 141
erasing printer memory 117
etherFAX
setting up fax function 39
Ethernet port 13
exporting a configuration file
using the Embedded Web
Server 210
e‑mail
creating a shortcut 36
sending 36
e‑mail function
setting up 28
e‑mail server
configuring 28
e‑mail service providers 28
e‑mail troubleshooting
cannot send e‑mails 191
e‑mailing
using the automatic document
feeder (ADF) 28
using the scanner glass 28
F
fax
forwarding 47
holding 47
scheduling 45
sending 44
fax darkness
adjusting 46
fax driver
installing 209
fax log
printing 47
fax port 13
fax resolution
changing 46
fax setup
country‑ or region‑specific 41
standard telephone line
connection 39
fax troubleshooting
caller ID is not shown 192
cannot receive faxes using
analog fax 196
cannot send faxes using analog
fax 195
cannot send or receive faxes
using analog fax 193
cannot send or receive faxes
using etherFAX 195
cannot send the fax cover page
from the computer 197
cannot set up etherFAX 192
missing information on the fax
cover page 197
received fax has poor print
quality 196
faxing
creating a shortcut 46
setting the date and time 44
using the automatic document
feeder (ADF) 44
using the scanner glass 44
FCC notices 222
finding information about the
printer 9
fine lines are not printed
correctly 159
firmware, updating
using the control panel 211
using the Embedded Web
Server 212
folder paper 160
font sample list
printing 24
forwarding fax 47
FTP address
creating a shortcut 50
FTP server
scanning to 51
G
genuine Lexmark parts and
supplies 126
gray background on prints 161
H
hardware options
trays 207
hardware options, adding
print driver 210
Help menu 115
Hibernate mode
setting 141
holding faxes 47
HTTP/FTP Settings menu 106
I
identifying jam locations 144
imaging unit
ordering 127
replacing 130
importing a configuration file
using the Embedded Web
Server 210
incorrect margins 163
indicator light
understanding the status 15
installing a memory card 203
installing an optional card 205
installing the fax driver 209
installing the print driver 208
installing the printer
software 208
internal option is not
detected 186
internal options
font cards 203
installing 205
memory card 203
user flash 203
internal options, adding
print driver 210
J
jammed pages are not
reprinted 191
jams
avoiding 143
jams, clearing
in the automatic document
feeder 153
in the duplex unit 151
in the multipurpose feeder 152
in the standard bin 150
trays 152
junk faxes
blocking 47
L
letterhead
copying on 26
Lexmark Mobile Print
using 23
Lexmark ScanBack Utility 49
light print 164
Index 229
LINE port 13
linking trays 19
loading
multipurpose feeder 18
loading envelopes
in the multipurpose feeder 18
loading trays 16
locating paper jams 144
locating the security slot 117
M
making copies 25
Media Types menu 72
memory
types installed on printer 118
memory card
installing 203
menu
802.1x 105
About this Printer 62
Anonymous Data Collection 58
Confidential Print Setup 112
Configuration Menu 58
Copy Defaults 72
Custom Scan Sizes 71
Device 114
Eco‑Mode 54
Ethernet 100
E‑mail Defaults 86
E‑mail Setup 85
Fax 115
Fax Cover Page 83
Fax Log Settings 83
Fax Mode 75
Fax Receive Settings 80
Fax Send Settings 77
FTP Defaults 92
General Fax Settings 75
Google Cloud Print 107
HTML 69
HTTP/FTP Settings 106
Image 69
IPSec 104
Job Accounting 65
Layout 62
Login Restrictions 112
LPD Configuration 105
Media Types 72
Menu Settings Page 114
Miscellaneous 113
Mobile Services
Management 113
Network 115
Network Overview 97
Notifications 55
Out of Service Erase 61
PCL 67
PDF 66
PostScript 66
Power Management 57
Preferences 53
Print 114
Quality 64
Remote Operator Panel 55
Restore Factory Defaults 58
Security Audit Log 109
Setup 63
Shortcuts 115
SNMP 103
Solutions LDAP Settings 113
Speaker Settings 84
TCP/IP 102
ThinPrint 107
Tray Configuration 70
Troubleshooting 116
Universal Setup 71
USB 107
Visible Home Screen Icons 62
Web Link Setup 92
Wi‑Fi Direct 108
XPS 66
Menu Settings Page
printing 116
menus
Wireless 98
missing information on the fax
cover page 197
mobile device
connecting to printer 121
printing from 23, 24
Mopria Print Service 23
mottled print 166
moving the printer 11, 140
multipurpose feeder
loading 18
N
network folder
creating a shortcut 51
noise emission levels 214
Non‑Lexmark supply 187
non‑volatile memory 118
erasing 117
notices 214, 215, 216, 217, 218,
222, 225
O
optional card
installing 205
ordering
imaging unit 127
ordering supplies
toner cartridge 126
Out of Service Erase menu 61
P
paper curl 167
paper jam in door A 145
paper jam in the automatic
document feeder 153
paper jam in the duplex unit 151
paper jam in the multipurpose
feeder 152
paper jam in the rear door 149
paper jam in trays 152
paper jam, clearing
in the automatic document
feeder 153
in the duplex unit 151
in the multipurpose feeder 152
in the rear door 149
trays 152
paper jams
avoiding 143
paper jams, clearing
in the standard bin 150
personal identification number
method 120
photos
copying 25
pick roller assembly
replacing 134
pick tires
replacing 132
placing separator sheets
between copies
copying 27
power button light
understanding the status 15
power saver modes
setting 141
print driver
hardware options, adding 210
installing 208
Index 230
print jobs not printed 179
print quality problem
gray background on prints 161
print quality problems 155
print quality troubleshooting
blank or white pages 156
crooked print 168
dark print 157
fine lines are not printed
correctly 159
folded or wrinkled paper 160
horizontal light bands 163
light print 164
mottled print and dots 166
paper curl 167
print quality problems 155
repeating defects 178
skewed print 168
solid black pages 169
text or images cut o 171
toner easily rubs o 172
vertical dark bands 173
vertical dark lines or
streaks 175
vertical dark streaks with print
missing 176
vertical light bands 177
vertical white lines 177
print troubleshooting
collated printing does not
work 189
confidential and other held
documents do not print 180
envelope seals when
printing 188
incorrect margins 163
jammed pages are not
reprinted 191
job prints from the wrong
tray 181
job prints on the wrong
paper 181
paper frequently jams 190
print jobs do not print 179
slow printing 181
tray linking does not work 189
printer
minimum clearances 11
selecting a location 11
shipping 141
printer configurations 12
printer information
finding 9
printer is not responding 183
printer menus 52
printer messages
Non‑Lexmark supply 187
Replace cartridge, printer region
mismatch 187
printer options troubleshooting
cannot detect internal
option 186
printer parts
checking the status 125
printer ports 13
printer serial number
finding 10
printer settings
restoring to factory defaults 118
printer software
installing 208
printer status 15
printing
fax log 47
font sample list 24
from a computer 23
from a mobile device 23, 24
Menu Settings Page 116
quality test pages 116
using Mopria Print Service 23
using Wi‑Fi Direct 24
printing a font sample list 24
printing a network setup
page 185
printing from a computer 23
Push Button method 120
R
recycling
Lexmark packaging 142
Lexmark products 142
reducing a copy 26
removing paper jam
in door A 145
Replace cartridge, printer region
mismatch 187
replacing parts
ADF separator roller 138
replacing supplies
imaging unit 130
toner cartridge 128
replacing the pick roller
assembly 134
replacing the pick tires 132
resetting
supply usage counters 187
resetting the supply usage
counters 187
restoring factory default
settings 118
restoring printer settings to
factory defaults 118
RJ11 adapter 41
S
safety information 7, 8
saving paper 27
scan troubleshooting
cannot scan from a
computer 198
partial copies of documents or
photos 198
poor copy quality 199
scan job was not
successful 200
scanner does not respond 201
scanning freezes the
computer 201
scanning takes too long 201
vertical dark streaks on output
when scanning from the
ADF 199
scanner
cleaning 123
scanner does not close 200
scanner glass
using 25, 28, 44, 49
scanning
to a computer 49
to an FTP server 51
using the automatic document
feeder (ADF) 49
using the scanner glass 49
scanning quality problem 199
scheduling fax 45
security slot
locating 117
selecting a location for the
printer 11
sending an e‑mail 36
sending fax 44
serial number, printer
finding 10
setting the card stock size 16
setting the envelope size 16
Index 231
setting the label size 16
setting up
analog fax 38
setting up fax
country‑ or region‑specific 41
standard telephone line
connection 39
setting up fax function
using etherFAX 39
shipping the printer 141
skewed print 168
Sleep mode
setting 141
SMTP settings
configuring 28
sorting multiple copies 26
specialty media
setting the paper size 16
setting the paper type 16
statement of volatility 118
supplies
checking the status 125
conserving 142
supply notifications
configuring 127
supply usage counters
resetting 187
supported fax 37
supported paper sizes 20
supported paper types 22
supported paper weights 22
T
toner cartridge
ordering 126
replacing 128
toner darkness
adjusting 184
trays
installing 207
linking 19
loading 16
unlinking 19
troubleshooting
cannot open Embedded Web
Server 184
print quality problems 155
printer is not responding 183
troubleshooting, copy
partial copies of documents or
photos 198
poor copy quality 199
scanner does not close 200
scanner does not respond 201
troubleshooting, e‑mail
cannot send e‑mails 191
troubleshooting, fax
caller ID is not shown 192
cannot send faxes using analog
fax 195
cannot send or receive faxes
using analog fax 193
cannot send or receive faxes
using etherFAX 195
cannot send the fax cover page
from the computer 197
cannot set up etherFAX 192
missing information on the fax
cover page 197
received fax has poor print
quality 196
troubleshooting, print
collated printing does not
work 189
confidential and other held
documents do not print 180
envelope seals when
printing 188
incorrect margins 163
jammed pages are not
reprinted 191
job prints from the wrong
tray 181
job prints on the wrong
paper 181
paper frequently jams 190
print jobs do not print 179
slow printing 181
tray linking does not work 189
troubleshooting, print quality
blank or white pages 156
crooked print 168
dark print 157
fine lines are not printed
correctly 159
folded or wrinkled paper 160
horizontal light bands 163
light print 164
mottled print and dots 166
paper curl 167
repeating defects 178
skewed print 168
solid black pages 169
text or images cut o 171
toner easily rubs o 172
vertical dark bands 173
vertical dark lines or
streaks 175
vertical dark streaks with print
missing 176
vertical light bands 177
vertical white lines 177
troubleshooting, printer options
cannot detect internal
option 186
troubleshooting, scan
cannot scan from a
computer 198
partial copies of documents or
photos 198
poor copy quality 199
scan job was not
successful 200
scanner does not close 200
scanner does not respond 201
vertical dark streaks on output
when scanning from the
ADF 199
two‑sided copying 26
U
Universal paper settings
configuring
16
unlinking trays 19
updating firmware
using the control panel 211
using the Embedded Web
Server 212
USB port 13
enabling 185
using genuine Lexmark parts and
supplies 126
using the ADF
copying 25
using the automatic document
feeder (ADF) 25, 28, 44, 49
using the control panel 14
using the scanner
glass 25, 28, 44, 49
copying 25
V
vertical dark lines on prints 175
Index 232
vertical dark streaks on output
when scanning from the
ADF 199
vertical streaks on prints 175
volatile memory 118
erasing 117
volatility
statement of 118
W
white lines 177
white pages 156
Wi-Fi Direct
configuring
121
Wireless menu 98
wireless network
connecting the printer to 119
deactivating 122
Wi‑Fi Protected Setup 120
wireless networking 119
Wi‑Fi Direct
enabling 121
printing from a mobile
device 24
Wi‑Fi network
deactivating 122
Wi‑Fi Protected Setup
wireless network 120
wrinkled paper 160
Index 233
