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9
WARRANTY
This Broan unit is a high quality product, built and packaged with care. Broan warrants to
the original purchaser of its product, that such products will be free from defects for the
period stated below, from date of original purchase. For all Broan units, the warranty covers
parts only against any operational defect. This is a 5-year warranty, except for AE60; this unit
having a 2-year warranty. Subject to perform the core maintenance according to user guide
recommendations, the heat recovery core (HRV) has a limited lifetime warranty, and the
energy recovery core (ERV) has a 5-year warranty, except for ERV200 ECM and ERV250
ECM units; their energy recovery core has a 10-year warranty. If any defect should occur, we
urge you to read the user guide carefully. If the problem persists, observe the following rules:
RULES TO FOLLOW
If the unit is defective, contact your ventilation contractor (see address on your user manual
cover page). The contractor will determine with you the reason for the defect, and if needed,
do the replacement or repair. If ever it is impossible to reach your ventilation contractor, call
1-877-862-7626 (in North America); the personnel will be pleased to give you the phone
number of a distributor or a service center near you.
REPLACEMENT PARTS AND REPAIR
In order to ensure your ventilation unit remains in good working condition, you must use
Broan genuine replacement parts only. Broan genuine replacement parts are specially
designed for each unit and are manufactured to comply with all the applicable certification
standards and maintain a high standard of safety. Any third party replacement part used may
cause serious damage and drastically reduce the performance level of your unit, which will
result in premature failing. Broan also recommends to contact a Broan certified service depot
for all replacement parts and repair.
BILL OF PURCHASE
No replacement or repair covered by the warranty will be carried out unless the unit is
accompanied by a copy of the original bill of purchase. Please retain your original.
MISCELLANEOUS COSTS
In each case, the labor costs for the removal of a defective part and/or installation of a
compliant part will not be covered by Broan.
CONDITIONS AND LIMITATIONS
These units are created for residential use only and must be used in a building as defined
below:
Building: All structures zoned and/or erected for the act, process or art of human or
animal habitation and/or the storage or warehousing of goods.
Residential use: Dwelling, lodging, suite: Building, or part of a building, intended to act as
either the domicile to one or several people which can include general
sanitary, food consumption and rest facilities. Buildings of only one room or
a group of rooms including those occupied by a tenant or owner; comprise
the lodgings, the individual rooms of the motels, hotels, rooming/lodging
houses, boarding/half-way/foster homes, dormitories, and suites, as well
as the stores and the business establishments constituted by only one
room in a dwelling.
Commercial use: Agricultural establishment, commercial establishment for assembly,
care, or detention: Building or part of a building that does not contain a
dwelling, situated on land dedicated to agriculture or farming and used
primarily to shelter animals, or for the production, the storage or the
treatment of agricultural or horticultural products or animal food. Building
or part of a building, used for the display or retail of goods, professional
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