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start a new warranty. Parts removed during guarantee repairs become the property of
Electrolux.
9. After expiry of 6 (six) months from the date of purchase the warranty shall be available only
to the original retail purchaser of Electrolux domestic appliances from an authorised
Electrolux Dealer or Distributor and only where the appliance has been retained for use in
the Republic of South Africa.
10. Failure to produce documentary proof of the date of original acquisition by the original
purchaser to Electrolux or an authorised service agent, will result in normal charges being
levied for travel costs, the work carried out and the parts supplied, unless a production date
can be proved to be within the 6 (six) months preceding the warranty claim.
11. After 6 (six) months from the date of purchase of the appliance the liability of Electrolux
under this warranty is limited to the replacement and/or repair of the defective parts within
the warranty period and does not extend to the installation or removal of the appliance.
CUSTOMER CARE HELPLINE
011 897 4600 / 0800 222 825
Service and Spares
In the event of your appliance requiring a service or if you wish to purchase spare parts, contact
your local Electrolux Service Centre by telephoning:
011 897 4600 / 0800 222 825 (Tollfree in South Africa)
https://www.aeg.co.za/
https://www.aeg.co.za/support/warranties/
https://www.aeg.co.za/support/contact-us/
Help us to help you Please determine your type of enquiry before writing or telephoning. When
you contact us we need to know:
• Your name and telephone number
• Date of Purchase and Invoice number
• Physical address where appliance is located
• Model and serial number of the appliance
• Clear and concise details of the fault
Customer Care
For general enquiries or information regarding Electrolux / AEG appliances contact:
Customer Care Department
Electrolux South Africa (Pty) Ltd.
3 Aberdeen Road, Industrial Sites
Benoni, Johannesburg, South Africa, 1501
Electrolux appliances AEG appliances
30/32
WARRANTY - SOUTH AFRICA
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