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User Replaceable Parts
Most XPG Notebook designs may allow standard parts like additional SSDs and memory modules
(in limited models only) to be added or replaced by the end user. While XPG strongly
recommends to only use validated parts to be installed into XPG notebooks to avoid unexpected
behavior, given the open nature of PC design and to match our customers’ desires, XPG
warranties will not be voided in the event of using replacement parts that have not been validated
by XPG. However, in the event that a user decides to replace parts, the following limitations may
apply:
1) XPG will NOT be responsible for incompatibility issues or any damage caused by the affected
change, for example if a thermal pad for a new SSD is not installed or does not contact
properly, ending in heat or damage of the part, or if the new part damaged the existing board.
2) XPG will NOT guarantee that a non-validated part will keep the level of advertised
performance or battery life for the device.
3) XPG will only cover defects that are limited to the standard design of the machine as
manufactured and within the original aforementioned warranty period.
4) XPG will NOT be responsible for any data loss after replaceable parts have been installed.
However, customers can always request to obtain the original manufacturing image that the
machine was originally shipped with by opening a request in our RMA system, or by request to
the local service provider in your territory, if original licensed software was shipped with the
purchased configuration.
XPG NOTEBOOK LIMTIED WARRANTY SUMMARY
EN
15
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