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13
1-800-988-6041
Need more help?
support.tcl.com/us
Troubleshooting
Cannot connect to wireless network (WiFi)
•
Select the correct wireless network name and verify the password entered (case sensitive).
•
Relocate the router from objects that interfere with performance (cordless phones, baby monitors, etc.).
•
Reboot the router by disconnecting the power for more than 2 minutes and reconnect.
What is the remote code for programming my Universal or Cable box remote control?
•
Problems connecting my cable
box or antenna through a coax cable
•
For best performance, use the HDMI connection.
If not available, then:
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Make sure the cable connections to the TV and your device are securely fastened.
•
Select cable or antenna input.
•
Select the channel scan menu and follow the on-screen instructions to perform a full channel scan.
Having trouble completing the guided setup? Don’t worry, it’s usually an easy fix.
Please visit https://go.tcl.com/codes
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