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Message (Support Code) Appears
This section describes some of the errors and messages that may appear.
Note
• A support code (error number) is displayed on the computer for some errors. For details on errors that
have support code, see List of Support Code for Error.
If a message appears on the touch screen, see below.
Message Appears on Touch Screen
If a message appears on the computer, see below.
Error Regarding Automatic Duplex Printing Is Displayed
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
Writing Error/Output Error/Communication Error (Windows)
Other Error Messages (Windows)
Message Appears on Touch Screen
Check the message and take an appropriate action.
• Power was not turned off correctly the last time. Press the button when turning power off.
The printer may have been unplugged while the power was still on.
Select OK on the touch screen.
Note
• See Unplugging the Printer to unplug the printer correctly.
• Cannot connect to the server. Please wait a while and try again.
The printer cannot connect to the server due to a communication error.
Select OK on the touch screen and try again after a while.
Error Regarding Automatic Duplex Printing Is Displayed
Check
See Automatic Duplex Printing Problems and take the appropriate action.
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