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Solutions to Common Problems
FOODNOTHEATINGEVENLY
• • • • • • • • • • • • • • • • • • • • •
• impropercookware.Selectflat-bottomedcookware ofa propersizetofitelement
• Incorrect control setting. Raise or lower setting until proper amount of heat is
obtained
SCRATCHESORABRASIONSONCERAMICGLASS
COOKTOPSURFACE
• Coarse particles (such as salt or sand) are between cooktop and utensil Be sure
cooktop surface and bottom of utensils are clean before use. Small scratches do not
affect cooking and will become less visible with use.
• Cleaning materials not recommended for glass ceramic cooktop have been used. See
Ceramic-Glass Cooktop section in this Owner's Guide.
• Cookware with rough bottom has been used Use flat-bottomed, smooth utensils. See
Selecting Surface Cooking Utensils in this Owner's Guide.
METALMARKSONCERAMICGLASSCOOKTOPSURFACE
• Sliding or scraping of metal utensils on cooktop surface Do not slide metal utensils on
ceoktop surface. Use a mildly abrasive cleanser to remove marks.
BROWNSTREAKSANDSPECKSONCERAMICGLASS
COOKTOPSURFACE
• Boilovers have cooked onto surface. Use razor blade scraper to remove soil. See
instructions under General Care & Cleaning.
• Cleaning materials not recemmended for ceramic-glass ceoktop have been used Use
recommended cleaners and cleaning method. See Ceramic-Glass Cooktop section in
this Owner's Guide.
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