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19
EN
IS THERE A PROBLEM ?
PROBLEM POSSIBLE CAUSES SOLUTIONS
There is no steam. The appliance is not plugged in, or not
switched on.
Check that your appliance is correctly
plugged in and switched on.
The water level is too low. Unplug your appliance and refill it.
The steam pump has not been primed. Press the steam trigger continuously for
a few seconds to begin steaming.
You are using the appliance for the
first time.
Press the steam trigger continuously for
a few seconds to begin steaming.
The water tank is not fully in place. Ensure that stopper is closed and that
the water tank snaps when put into
place.
The appliance is on standby mode. PLEASE REFER TO THE ‘STANDBY’
section.
The appliance does
not heat.
It is not plugged in, or not switched on. Plug in your appliance and switch on.
The appliance is on standby mode. PLEASE REFER TO THE ‘STANDBY’
section.
Water leaks. The water tank is not fully in place or the
stopper is not closed properly.
Ensure that stopper is closed and that
the water tank snaps when put into
place.
Steam rate decreases. Calc Sealing Refer to ‘ANTI CALC section in
instructions for use.
The steam leaves stains
on the fabric or the
appliance spits
You are using water with additives. Never add any additive in the water
tank.
The appliance has not been cleaned
enough after the descaling operation.
Read carefully the ‘ANTI CALC’ section
in instructions for use.
You are using other liquids than white
vinegar to descale the product.
Use only white vinegar during ‘ANTI
CALC’ procedure.
Appliance steams
continuously.
The steam trigger is on the lock position. Unlock the steam trigger.
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