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12
What to do if...
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Water is leaking out. Attach/replace the drainage hose correctly.
Tighten the screw connection of the supply hose.
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No water supply.
Detergent not dispensed.
Inicio/Pausa (Start/Pause) not selected?
Tap not turned on?
Filter blocked? Clean the filter
a page 11.
Supply hose kinked or trapped?
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Washing machine door
cannot be opened.
Safety function active. Programme termination? a page 4.
(Rinse Stop = without Final spin) selected? apage 3,4.
Can be opened by emergency release only? apage 13.
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Programme does not
start.
Inicio/Pausa (Start/Pause) selected?
Washing machine door closed?
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Detergent solution does
not empty.
(Rinse Stop = without Final spin) selected? apage 3,4.
Clean the detergent solution pump a page 11.
Clean the waste pipe and/or drainage hose.
ʑ
Water not visible in the
drum.
Not a fault - water below the visible area.
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Spin result not
satisfactory.
Laundry wet/too damp.
No fault - the unbalanced-load detection system interrupted
spinning, uneven laundry distribution.
Distribute large and small items of laundry evenly in the drum.
S Fácil (Easy-iron) selected? apage 5.
Speed selected too low?
a page 5.
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Drum spins gently
several times.
Not a fault - unbalanced-load detection system is adjusting the
imbalance.
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Residual water in the 0
compartment for care
products.
Not a fault - the action of the care product is not affected.
Clean the insert if necessary a page 10.
ʑ
Odour formation in the
washing machine.
Run programme Resistentes/Algod. (Cottons) 90 °C without
laundry. Use standard detergent.
ʑ
Lavar display lamp
flashes. Detergent may
be leaking out of the
detergent drawer.
Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre of water and pour
into compartment II (not with outdoor or down fabrics).
Reduce the detergent dosage for the next wash cycle.
ʑ
Loud spinning, vibrations
and wandering during
the spin cycle.
Are the appliance feet fixed?
Secure appliance feet a Installation instructions.
Transportation safety devices removed?
Remove transportation safety devices a Installation
instructions.
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Noises during spin and
drain cycles.
Clean detergent-solution pump apage 10.
ʑ
Indicator lamps do not
function during
operation.
Power cut?
Circuit breakers tripped or fuses blown? Reset the circuit
breakers or change the fuses.
If the fault occurs repeatedly, call the after-sales service.
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Programme Status
longer than usual.
Not a fault - unbalanced-load detection system is adjusting the
imbalance by repeatedly redistributing the laundry.
Not a fault - foam detection system active - adds an additional
rinse cycle.
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There are detergent
residues on the laundry.
Occasionally, phosphate-free detergents contain water-insoluble
residues.
Select Rapido 15 (SuperQuick 15) or brush the laundry after
washing.
13
What to do if ...
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In pause mode,
Inicio/Pausa
(Start/Pause) flashes
very quickly and a signal
sounds.
Water level too high. Not possible to add more laundry. Close
the washing machine door immediately if necessary.
To continue, press the Inicio/Pausa (Start/Pause) button.
If you cannot correct a fault yourself (switching on/off) or a repair is required:
Turn the programme selector to Stop (Off) and remove the mains plug from the socket.
Turn off the water supply and call the after-sales service apage 13.
Emergency release e.g. in the event of a power cut
The programme continues when the power supply is restored. However, if the laundry has to
be removed, the washing machine door can be opened as follows:
Risk of scalding
The detergent solution and laundry may be hot. If possible, leave to cool
down.
Do not reach into the drum if it is still turning.
Do not open the washing machine door if you can see water through
the glass.
1. Turn the programme selector to Stop (Off) and disconnect the mains
plug.
2. Drain the detergent solution a page 10.
3. Pull the emergency release downwards with a tool and release.
Washing machine door can then be opened.
After-sales service
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If you cannot remedy the fault yourself (What to do if ..., apage 12, 13), contact our after-
sales service. We will always find a suitable solution to avoid unnecessary visits by repair
personnel.
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You will find the contact data for your closest after-sales service in the after-sales service
directory (depending on model).
GB 0844 8928979 (Calls from a BT landline will be charged at up to 3 pence per minute.
A call set-up fee of up to 6 pence may apply).
IE 01450 2655
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Please give the after-sales service the product number (E no.) and the production number
(FD) of the appliance.
Product number Production number
This information can be found:
on the inside of the washing machine door*/
opened service flap* and rear of the appliance.
*depending on model
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Trust the manufacturer's competence. Turn to us.
You will thereby ensure that the repairs are performed by trained service personnel equipped
with original repair parts.
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