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21
TROUBLESHOOTING
TROUBLESHOOTING
Troubleshooting
ActionFailure Mode
Error Code
Er30 Inverter
Failure
Clear the error and attempt to
warm a cup of water for 30
seconds. If the error re-occurrs,
contact customer service at
1-800-562-0738 for assistance.
Move oven to a different outlet.
Warm a cup of water for 30
seconds. If the error re-occurrs,
contact customer service at
1-800-562-0738 for assistance.
Er31
High Voltage
Detected
Unplug the oven, wait for 10
seconds, then plug it back in again.
If the error code does not
immediately appear again, try to
warm a cup of water for 30
seconds. If the error re-occurrs,
contact customer service at
1-800-562-0738 for assistance.
High Current
Detected
Unplug the oven and allow it to
cool. Recommend waiting at least
30 minutes and listen for the
cooling fan. Plug the oven back in,
if the error code does not
immediately appear again, try to
warm a cup of water for 30
seconds. If the error re-occurrs,
contact customer service at
1-800-562-0738 for assistance.
High
Component
Temperature
Detected
Low Voltage
Detected
Er32
Er33
Er34
Er35 Magnetron
Failure
Clear the error and attempt to
warm a cup of water for 30
seconds. If the error re-occurrs, or
the water does not heat, contact
customer service at
1-800-562-0738 for assistance.
Unplug the oven, wait for 10
seconds, then plug it back in
again. If the error code does not
immediately appear again, try to
warm a cup of water for 30
seconds. If the error re-occurrs,
contact customer service at
1-800-562-0738 for assistance.
Move oven to a different outlet.
Warm a cup of water for 30
seconds. If the error re-occurrs,
contact customer service at
1-800-562-0738 for assistance.
Er36
Unplug the oven, wait for 10
seconds, then plug it back in
again. If the error code does not
immediately appear again, try to
warm a cup of water for 30
seconds. If the error re-occurrs,
contact customer service at
1-800-562-0738 for assistance.
Unplug the oven, wait for 10
seconds, then plug it back in
again. Attempt to sensor cook a
cup of water. If the error re-occurrs,
contact customer service at
1-800-562-0738 for assistance.
Inverter
Malfunction
Humidity
Sensor Error
Power Surge
Detected
High Voltage
Detected
Er37
Er38
Er39
Er40
Er60
Er61
Er62
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