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Is there a water filter installed on the refrigerator?. The
filter may be full or incorrectly installed. Depending on your
model, remove the water filter cartridge (see the "Interior
Water Filtration System" section). Operate the dispenser. If
the water flow increases noticeably, your filter is full and
needs to be replaced.
NOTE: if not due to any of the above, there may be a problem
with the water line. Call for service.
Off-tasta, odor or grey color in the ice
• Are the plumbing connections new, causing discolored or
off-flavored ice? Discard the first few batches of ice.
Have the ice cubes been stored too long? Throw old ice
away and make a new supply.
Has food in the refrigerator been wrapped properly? See
the "Refrigerator Features" section.
Do the freezer and ice bin need to be cleaned? See the
"Cleaning Your Refrigerator" section.
Does the water contain minerals (such as sulfur)? A filter
may need to be installed to remove the minerals.
Is there a water filter installed on the refrigerator?.
Grey or dark discoloration in ice indicates that the water
filtration system needs additional flushing. Run additional
water through the water dispenser to flush the water filtration
system more thoroughly, at least 2 to 3 gallons (8 to12 L) or 6
to 7 minutes initially. Discard discolored ice.
Water leaking from the dispenser
Is the glass not being held under the water dispenser long
enough? Hold the container under the water dispenser two
to three seconds after releasing the dispenser lever. Water
may continue to dispense during this time.
Is there a water filter installed on the refrigerator? The
water filtration system may have air in the lines, causing water
to drip. Additional flushing may help clear air from the lines.
Normal dispenser use should flush air from the lines within 24
to 72 hours.
The dispenser water is not cool enough
• Has the refrigerator been newly installed? Allow 24 hours
for the refrigerator to cool completely.
• Has a large amount of water been recently dispensed?
Allow 24 hours for the water to cool completely.
• Has water not been recently dispensed? The first glass of
water may not be cool. Discard the first glass of water.
The divider between the two comparb_ents is warm
The warmth is probably due to normal operation of the
automatic exterior moisture control.
Temperature is too warm
The water dispenser will not operate properly • Are the air vents blocked in either compartment? This
Has the water system not filled? The water system needs
to be filled the first time it is used. Use a sturdy container to
depress the water dispenser until water begins to flow.
Dispense and discard 2 to 3 gallons (8 to 12 L) of water. This
will take approximately 6 to 7 minutes and will help clear air
from the line. Additional flushing may be required in some
households. See the "Water Dispenser" section.
Is the water shut-off valve not turned on or the water line
connected at the source? Be sure the water shut-oft valve is
turned on and the water source is connected to the
refrigerator. See the "Connecting to a Water Source" section.
Is the water shut-off valve clogged or incorrectly
installed? See the "Connecting to a Water Source" section. If
clogging or installation is not a problem, call for service or
contact a plumber.
Is there a kink in the home water source line? If you find or
suspect a kink in the water line, call for service.
prevents cold air movement between the compartments.
Move objects away from the air vents. See the "Ensuring
Proper Air Circulation" section for air vent locations.
• Are the door(s) opened often? The refrigerator will warm
when this occurs. Keep the refrigerator cool by getting all
items out at one time, keeping food organized, and closing
the door as soon as possible.
Water flow from the dispenser decreases noticeably
Is there a water filter installed on the refrigerator?. The
filter may be full or incorrectly installed. Depending on your
model, remove the water filter cartridge (see the "Interior •
Water Filtration System" section). Operate the dispenser. If
the water flow increases noticeably, your filter is full and •
needs to be replaced.
Has a large amount of food just been added to the
refrigerator or freezer? Adding a large amount of food
warms the refrigerator, it can take several hours for the
refrigerator to return to the normal temperature.
• Are the controls set correctly for the surrounding
conditions? See the "Setting the Controls" section.
There is interior moisture build-up
• Are the air vents blocked in the refrigerator?. Remove any
objects from in front of the air vents. See the "Ensuring
Proper Air Circulation" section for air vent locations.
Are the door(s) opened often? Avoid humidity build-up by
getting all items out at one time, keeping food organized, and
closing the door as soon as possible.
Is the room humid? It is normal for moisture to build up
inside the refrigerator when the room air is humid.
Is the food packaged correctly? Check that all food is
securely wrapped. Wipe off damp food containers before
placing them in the refrigerator.
• Is the control set correctly for the surrounding
conditions? See the "Setting the Controls" section.
• Was a self-defrost cycle completed? it is normal for
droplets to form after the refrigerator self-defrosts.
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