G600 series
Online Manual
English
Contents
Using Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Symbols Used in This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Touch-enabled Device Users (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Printing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Default Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Connecting with Wireless Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Easy Understanding Network Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Network Connection Tips (Windows/macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Detect Same Printer Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Switching Printer's Connection to Network or Terminal Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
IJ Network Device Setup Utility (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
IJ Network Device Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Starting Up IJ Network Device Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Diagnosing and Repairing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
List of Models Which Does Not Support Diagnosis and Repair Function. . . . . . . . . . . . . . . . . . . . . . . . 52
Handling Paper, Originals, Ink Tanks, etc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Loading Plain Paper / Photo Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Loading Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Loading Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Loading Originals on Platen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Loading Based on Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Supported Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
How to Detach / Attach the Document Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Refilling Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Refilling Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Checking Ink Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Ink Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
If Printing Is Faint or Uneven. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Maintenance Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Printing the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Deep Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Performing Maintenance Functions from Your Computer (macOS). . . . . . . . . . . . . . . . . . 92
Opening Remote UI for Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Cleaning the Print Heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Adjusting Print Head Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cleaning Paper Feed Rollers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Cleaning Inside the Printer (Bottom Plate Cleaning). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Replacing Maintenance Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Checking Maintenance Cartridge Status on LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
WEEE (EU&EEA). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Legal Restrictions on Scanning/Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Printer Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Transporting Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
When Repairing, Lending, or Disposing of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Keeping Print Quality High. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Main Components and Their Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Main Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Inside View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Checking that Power Is On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Turning the Printer On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Checking the Power Plug/Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Unplugging the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
LCD and Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Entering Numbers, Letters, and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Changing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Changing Printer Settings from Your Computer (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Changing the Printer Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Setting Items on Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
LAN settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Other dev. settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Language selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Firmware update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Reset setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Feed settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Ink level monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
ECO settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Quiet setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
System information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Information about Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Supported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Paper Load Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Unsupported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Handling Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Before Printing on Art Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Printing from Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Printing from Application Software (macOS AirPrint). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Perform Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Adding Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
How to Open Printer Settings Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Displaying the Printing Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Deleting the Undesired Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Removing Printer That Is No Longer Required from List of Printers. . . . . . . . . . . . . . . . . . . . . . . 202
Printing Using Canon Application Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Paper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Making Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Setting Items for Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Scanning from Computer (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Scanning According to Item Type or Purpose (IJ Scan Utility Lite). . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
IJ Scan Utility Lite Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Scanning Easily (Auto Scan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Scanning Documents and Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Scanning Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Positioning Originals (Scanning from Computer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Network FAQ. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Network Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Cannot Find Printer on Network (Windows/macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Cannot Find Printer on Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB). 237
Wireless Router Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Network Key (Password) Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings. . . . . . . . 242
Printer Settings/Smartphone/Tablet Troubles for Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Manually Solved Network Troubles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Checking Network Information of Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Restoring to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Problems While Printing (Scanning) from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . 256
Cannot Print (Scan) from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Ink Does Not Come Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Printer Does Not Pick up or Feed the Paper/"No Paper" Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Printout (Copy) Results Are Unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines. . . . . . . . . . 273
Lines Are Misaligned/Distorted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/Paper Curl. . . . . . . . . . . . . . . . . . . . . 278
Vertical Line Next to Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Images Incomplete/Cannot Complete Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Lines Incomplete or Missing (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Back of Paper Is Smudged. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Uneven or Streaked Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Scanning Problems (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Scanner Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Scanner Driver Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Mechanical Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Printer Does Not Turn On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Printer Turns Off Unexpectedly or Repeatedly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
USB Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Wrong Language Appears in LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Installation and Download Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Failed to MP Drivers (Printer Driver) Installation (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299
Updating MP Drivers (Printer Driver) in Network Environment (Windows). . . . . . . . . . . . . . . . . . . . . . 300
Errors and Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Four-Digit Alphanumeric Characters Appear on LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
When Error Occurred. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Message (Support Code) Appears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
List of Support Code for Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
What to Do When Paper Is Jammed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Paper Is Jammed inside Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
1000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
1070. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
1368. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
1496. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
1640. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
1723. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
1724. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
1725. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
1726. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
1727. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Shipping Tape etc. Are Still Attached (1890). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
2114. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
2200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
3252. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
4103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
5011. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
5012. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
6000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Symbols Used in This Document
Warning
Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by
incorrect operation of the equipment. These must be observed for safe operation.
Caution
Instructions that, if ignored, could result in personal injury or property damage caused by incorrect
operation of the equipment. These must be observed for safe operation.
Important
Instructions including important information that must be observed to avoid damage and injury or
improper use of the product. Be sure to read these instructions.
Note
Instructions including notes for operation and additional explanations.
Basics
Instructions explaining basic operations of your product.
Note
• Icons may vary depending on your product.
9
Touch-enabled Device Users (Windows)
For touch actions, you need to replace "right-click" in this document with the action set on the operating
system. For example, if the action is set to "press and hold" on your operating system, replace "right-click"
with "press and hold."
10
Trademarks and Licenses
• Microsoft is a registered trademark of Microsoft Corporation.
• Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other
countries.
• Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other
countries.
• Microsoft Edge is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other
countries.
• Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or
other countries.
• Mac, Mac OS, macOS, OS X, AirPort, App Store, AirPrint, the AirPrint logo, Safari, Bonjour, iPad, iPad
Air, iPad mini, iPadOS, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and
other countries.
• IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under
license.
• Google Cloud Print, Google Chrome, Chrome OS, Chromebook, Android, Google Drive, Google Apps
and Google Analytics are either registered trademarks or trademarks of Google Inc. Google Play and
Google Play Logo are trademarks of Google LLC.
• Adobe, Acrobat, Flash, Photoshop, Photoshop Elements, Lightroom, Adobe RGB and Adobe RGB
(1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United
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• Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc.
• Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its
subsidiaries and/or affiliates in the USA and/or other countries.
• QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other
countries.
• USB Type-C™ is a trademark of USB Implementers Forum.
• The Mopria® word mark and the Mopria® Logo are registered and/or unregistered trademarks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
Note
• The formal name of Windows Vista is Microsoft Windows Vista operating system.
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* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of Sparta, Inc nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission.
16
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS
IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
---- Part 6: Cisco/BUPTNIC copyright notice (BSD) -----
Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and
Telecommunications.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of Cisco, Inc, Beijing University of Posts and Telecommunications, nor the names of
their contributors may be used to endorse or promote products derived from this software without specific
prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS
IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
---- Part 7: Fabasoft R&D Software GmbH & Co KG copyright notice (BSD) -----
Copyright (c) Fabasoft R&D Software GmbH & Co KG, 2003 [email protected]
Author: Bernhard Penz <[email protected]>
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
17
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* The name of Fabasoft R&D Software GmbH & Co KG or any of its subsidiaries, brand or product names
may not be used to endorse or promote products derived from this software without specific prior written
permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER ``AS IS'' AND ANY EXPRESS
OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO
EVENT SHALL THE COPYRIGHT HOLDER BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER
IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING
IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGE.
---- Part 8: Apple Inc. copyright notice (BSD) -----
Copyright (c) 2007 Apple Inc. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and
the following disclaimer in the documentation and/or other materials provided with the distribution.
3. Neither the name of Apple Inc. ("Apple") nor the names of its contributors may be used to endorse or
promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY APPLE AND ITS CONTRIBUTORS "AS IS" AND ANY EXPRESS
OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN
NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA,
OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF
THE POSSIBILITY OF SUCH DAMAGE.
---- Part 9: ScienceLogic, LLC copyright notice (BSD) -----
Copyright (c) 2009, ScienceLogic, LLC
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
18
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of ScienceLogic, LLC nor the names of its contributors may be used to endorse or
promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS
IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
LEADTOOLS
Copyright (C) 1991-2009 LEAD Technologies, Inc.
CMap Resources
-----------------------------------------------------------
Copyright 1990-2009 Adobe Systems Incorporated.
All rights reserved.
Copyright 1990-2010 Adobe Systems Incorporated.
All rights reserved.
Redistribution and use in source and binary forms, with or
without modification, are permitted provided that the
following conditions are met:
Redistributions of source code must retain the above
copyright notice, this list of conditions and the following
disclaimer.
Redistributions in binary form must reproduce the above
copyright notice, this list of conditions and the following
disclaimer in the documentation and/or other materials
provided with the distribution.
Neither the name of Adobe Systems Incorporated nor the names
of its contributors may be used to endorse or promote
products derived from this software without specific prior
written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND
CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
19
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT
NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
-----------------------------------------------------------
MIT License
Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following
conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial
portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS
OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR
IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Copyright 2000 Computing Research Labs, New Mexico State University
Copyright 2001-2015 Francesco Zappa Nardelli
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following
conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial
portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE COMPUTING
RESEARCH LAB OR NEW MEXICO STATE UNIVERSITY BE LIABLE FOR ANY CLAIM, DAMAGES
OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING
FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN
THE SOFTWARE.
20
Written by Joel Sherrill <[email protected]>.
COPYRIGHT (c) 1989-2000.
On-Line Applications Research Corporation (OAR).
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby
granted, provided that this entire notice is included in all copies of any software which is or includes a
copy or modification of this software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.
IN PARTICULAR, THE AUTHOR MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND
CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE.
(1) Red Hat Incorporated
Copyright (c) 1994-2009 Red Hat, Inc. All rights reserved.
This copyrighted material is made available to anyone wishing to use, modify, copy, or redistribute it
subject to the terms and conditions of the BSD License. This program is distributed in the hope that it
will be useful, but WITHOUT ANY WARRANTY expressed or implied, including the implied warranties of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. A copy of this license is available at
http://www.opensource.org/licenses. Any Red Hat trademarks that are incorporated in the source code or
documentation are not subject to the BSD License and may only be used or replicated with the express
permission of Red Hat, Inc.
(2) University of California, Berkeley
Copyright (c) 1981-2000 The Regents of the University of California.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of the University nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS
IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The FreeType Project LICENSE
21
----------------------------
2006-Jan-27
Copyright 1996-2002, 2006 by
David Turner, Robert Wilhelm, and Werner Lemberg
Introduction
============
The FreeType Project is distributed in several archive packages; some of them may contain, in addition to
the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project.
This license applies to all files found in such packages, and which do not fall under their own explicit
license. The license affects thus the FreeType font engine, the test programs, documentation and
makefiles, at the very least.
This license was inspired by the BSD, Artistic, and IJG (Independent JPEG Group) licenses, which
all encourage inclusion and use of free software in commercial and freeware products alike. As a
consequence, its main points are that:
o We don't promise that this software works. However, we will be interested in any kind of bug reports.
(`as is' distribution)
o You can use this software for whatever you want, in parts or full form, without having to pay us.
(`royalty-free' usage)
o You may not pretend that you wrote this software. If you use it, or only parts of it, in a program, you
must acknowledge somewhere in your documentation that you have used the FreeType code. (`credits')
We specifically permit and encourage the inclusion of this software, with or without modifications, in
commercial products.
We disclaim all warranties covering The FreeType Project and assume no liability related to The FreeType
Project.
Finally, many people asked us for a preferred form for a credit/disclaimer to use in compliance with this
license. We thus encourage you to use the following text:
"""
Portions of this software are copyright © <year> The FreeType
Project (www.freetype.org). All rights reserved.
"""
Please replace <year> with the value from the FreeType version you actually use.
Legal Terms
===========
0. Definitions
--------------
Throughout this license, the terms `package', `FreeType Project', and `FreeType archive' refer to the set
of files originally distributed by the authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the
`FreeType Project', be they named as alpha, beta or final release.
22
`You' refers to the licensee, or person using the project, where `using' is a generic term including
compiling the project's source code as well as linking it to form a `program' or `executable'.
This program is referred to as `a program using the FreeType engine'.
This license applies to all files distributed in the original FreeType Project, including all source code,
binaries and documentation, unless otherwise stated in the file in its original, unmodified form as
distributed in the original archive.
If you are unsure whether or not a particular file is covered by this license, you must contact us to verify
this.
The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg.
All rights reserved except as specified below.
1. No Warranty
--------------
THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL ANY OF THE AUTHORS OR
COPYRIGHT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY
TO USE, OF THE FREETYPE PROJECT.
2. Redistribution
-----------------
This license grants a worldwide, royalty-free, perpetual and irrevocable right and license to use, execute,
perform, compile, display, copy, create derivative works of, distribute and sublicense the FreeType Project
(in both source and object code forms) and derivative works thereof for any purpose; and to authorize
others to exercise some or all of the rights granted herein, subject to the following conditions:
o Redistribution of source code must retain this license file (`FTL.TXT') unaltered; any additions, deletions
or changes to the original files must be clearly indicated in accompanying documentation. The copyright
notices of the unaltered, original files must be preserved in all copies of source files.
o Redistribution in binary form must provide a disclaimer that states that the software is based in part of
the work of the FreeType Team, in the distribution documentation. We also encourage you to put an URL
to the FreeType web page in your documentation, though this isn't mandatory.
These conditions apply to any software derived from or based on the FreeType Project, not just the
unmodified files. If you use our work, you must acknowledge us. However, no fee need be paid to us.
3. Advertising
--------------
Neither the FreeType authors and contributors nor you shall use the name of the other for commercial,
advertising, or promotional purposes without specific prior written permission.
We suggest, but do not require, that you use one or more of the following phrases to refer to this software
in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library',
or `FreeType Distribution'.
As you have not signed this license, you are not required to accept it. However, as the FreeType Project
is copyrighted material, only this license, or another one contracted with the authors, grants you the right
to use, distribute, and modify it.
23
Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understand and
accept all the terms of this license.
4. Contacts
-----------
There are two mailing lists related to FreeType:
Discusses general use and applications of FreeType, as well as future and wanted additions to the library
and distribution.
If you are looking for support, start in this list if you haven't found anything to help you in the
documentation.
Discusses bugs, as well as engine internals, design issues, specific licenses, porting, etc.
Our home page can be found at
http://www.freetype.org
--- end of FTL.TXT ---
The TWAIN Toolkit is distributed as is. The developer and distributors of the TWAIN Toolkit expressly
disclaim all implied, express or statutory warranties including, without limitation, the implied warranties
of merchantability, noninfringement of third party rights and fitness for a particular purpose. Neither the
developers nor the distributors will be liable for damages, whether direct, indirect, special, incidental, or
consequential, as a result of the reproduction, modification, distribution or other use of the TWAIN Toolkit.
JSON for Modern C++
Copyright (c) 2013-2017 Niels Lohmann
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following
conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial
portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS
OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR
IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Copyright (c) 2011 - 2015 ARM LIMITED
All rights reserved.
24
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
- Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
- Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
- Neither the name of ARM nor the names of its contributors may be used to endorse or promote products
derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS
IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL COPYRIGHT HOLDERS AND CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Copyright (c) 2014, Kenneth MacKay
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS
IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Copyright (c) 2006, CRYPTOGAMS by <[email protected]> All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain copyright notices, this list of conditions and the following
disclaimer.
25
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of the CRYPTOGAMS nor the names of its copyright holder and contributors may be
used to endorse or promote products derived from this software without specific prior written permission.
ALTERNATIVELY, provided that this notice is retained in full, this product may be distributed under the
terms of the GNU General Public License (GPL), in which case the provisions of the GPL apply INSTEAD
OF those given above.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER AND CONTRIBUTORS "AS IS"
AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
ISC License
Copyright (c) 2013-2017
Frank Denis <j at pureftpd dot org>
Permission to use, copy, modify, and/or distribute this software for any purpose with or without fee is
hereby granted, provided that the above copyright notice and this permission notice appear in all copies.
THE SOFTWARE IS PROVIDED "AS IS" AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH
REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY SPECIAL, DIRECT,
INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM
LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE
OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR
PERFORMANCE OF THIS SOFTWARE.
Copyright (c) 2008 The NetBSD Foundation, Inc.
All rights reserved.
This code is derived from software contributed to The NetBSD Foundation
by Lennart Augustsson ([email protected]) at
Carlstedt Research & Technology.
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions
are met:
1. Redistributions of source code must retain the above copyright
notice, this list of conditions and the following disclaimer.
26
2. Redistributions in binary form must reproduce the above copyright
notice, this list of conditions and the following disclaimer in the
documentation and/or other materials provided with the distribution.
THIS SOFTWARE IS PROVIDED BY THE NETBSD FOUNDATION, INC. AND CONTRIBUTORS
``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORS
BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.
Copyright (c) 2000 Intel Corporation
All rights reserved.
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:
* Redistributions of source code must retain the above copyright notice,
this list of conditions and the following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice,
this list of conditions and the following disclaimer in the documentation
and/or other materials provided with the distribution.
* Neither name of Intel Corporation nor the names of its contributors
may be used to endorse or promote products derived from this software
without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS
"AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL INTEL OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY
OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The following applies only to products supporting Wi-Fi.
(c) 2009-2013 by Jeff Mott. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
27
* Redistributions of source code must retain the above copyright notice, this list of conditions, and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the
following disclaimer in the documentation or other materials provided with the distribution.
* Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS
IS," AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
28
Printing Network Settings
Use the operation panel to print the printer's current network settings.
Important
• The network settings printout contains important information about your network. Handle it with care.•
1.
Check that printer is turned on.
1.
2.
Load two sheets of A4 or Letter-sized plain paper.
2.
3.
Press Setup button.
3.
The Setup menu screen appears.
4.
Select Device settings and press OK button.
4.
5. Select LAN settings and press OK button.5.
6. Select Print LAN details and press OK button.6.
The printer starts printing the network setting information.
The following information on the printer's network setting is printed out. (Some setting values are not
displayed depending on the printer settings.)
Item Num-
ber
Item Description Setting
1 Product Information Product information –
1-1 Product Name Product name XXXXXXXX
1-2 ROM Version ROM version XXXXXXXX
1-3 Serial Number Serial number XXXXXXXX
2 Network Diagnostics Network diagnostics –
2-1 Diagnostic Result Diagnostic result XXXXXXXX
2-2 Result Codes Result codes XXXXXXXX
2-3 Result Code Details Result code details http://canon.com/ijnwt
3 Wireless LAN Wireless LAN Enable/Disable
3-2 Infrastructure Infrastructure Enable/Disable
3-2-1 Signal Strength Signal strength 0 to 100 [%]
3-2-2 Link Quality Link quality 0 to 100 [%]
29
3-2-3 Frequency Frequency XX (GHz)
3-2-4 MAC Address MAC address XX:XX:XX:XX:XX:XX
3-2-5 Connection Connection status Active/Inactive
3-2-6 SSID SSID Wireless LAN network name (SSID)
3-2-7 Channel Channel XX (1 to 13)
3-2-8 Encryption Encryption method none/WEP/TKIP/AES
3-2-9 WEP Key Length WEP key length (bits) Inactive/128/64
3-2-10 Authentication Authentication method none/auto/open/shared/WPA-PSK/WPA2-PSK
3-2-11 TCP/IPv4 TCP/IPv4 Enable/Disable
3-2-12 IP Address IP address XXX.XXX.XXX.XXX
3-2-13 Subnet Mask Subnet mask XXX.XXX.XXX.XXX
3-2-14 Default Gateway Default gateway XXX.XXX.XXX.XXX
3-2-15 TCP/IPv6 TCP/IPv6 Enable/Disable
3-2-16 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-17 Link Local Prefix
Length
Link local prefix length XXX
3-2-18 Stateless Address1 Stateless address 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-19 Stateless Prefix
Length1
Stateless prefix length
1
XXX
3-2-20 Stateless Address2 Stateless address 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-21 Stateless Prefix
Length2
Stateless prefix length
2
XXX
3-2-22 Stateless Address3 Stateless address 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-23 Stateless Prefix
Length3
Stateless prefix length
3
XXX
3-2-24 Stateless Address4 Stateless address 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-25 Stateless Prefix
Length4
Stateless prefix length
4
XXX
30
3-2-26 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-27 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-28 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-29 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-33 IPsec IPsec setting Active/Inactive
3-2-34 Security Protocol Security method ESP/ESP & AH/AH/Blank (Not selected)
3-3 Wireless Direct/Access
Point Mode
Operation mode for
Wireless Direct
Enable/Disable
3-3-1 MAC Address MAC address XX:XX:XX:XX:XX:XX
3-3-2 Connection Connection status Active/Inactive
3-3-3 SSID SSID Wireless Direct network name (SSID)
3-3-4 Password Password Wireless Direct password
3-3-5 Channel Channel 3
3-3-6 Encryption Encryption method AES
3-3-7 Authentication Authentication method WPA2-PSK
3-3-8 TCP/IPv4 TCP/IPv4 Enable/Disable
3-3-9 IP Address IP address XXX.XXX.XXX.XXX
3-3-10 Subnet Mask Subnet mask XXX.XXX.XXX.XXX
3-3-11 Default Gateway Default gateway XXX.XXX.XXX.XXX
3-3-12 TCP/IPv6 TCP/IPv6 Enable/Disable
3-3-13 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-3-14 Link Local Prefix
Length
Link local prefix length XXX
3-3-15 IPsec IPsec setting Active/Inactive
3-3-16 Security Protocol Security method ESP/ESP & AH/AH/Blank (Not selected)
5 Other Settings Other settings –
31
5-1 Printer Name Printer name Printer name
5-2 Wireless Direct Dev-
Name
Device name for wire-
less direct
Device name for wireless direct
5-4 WSD Printing WSD printing setting Enable/Disable
5-5 WSD Timeout Timeout 1/5/10/15/20 [min]
5-6 LPD Printing LPD printing setting Enable/Disable
5-7 RAW Printing RAW printing setting Enable/Disable
5-9 Bonjour Bonjour setting Enable/Disable
5-10 Bonjour Service Name Bonjour service name Bonjour service name
5-11 LLMNR LLMNR setting Enable/Disable
5-12 SNMP SNMP setting Enable/Disable
5-13 PictBridge Commun. PictBridge Communica-
tion
Enable/Disable
5-14 DNS Server Obtain DNS server ad-
dress automatically
Auto/Manual
5-15 Primary Server Primary server address XXX.XXX.XXX.XXX
5-16 Secondary Server Secondary server ad-
dress
XXX.XXX.XXX.XXX
5-17 Proxy Server Proxy server setting Enable/Disable
5-18 Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX
5-19 Proxy Port Proxy port specification 1 to 65535
5-20 Cert. Fingerprt(SHA-1) Certificate finger-
print(SHA-1)
xxxxxxxx xxxxxxxx xxxxxxxx
xxxxxxxx xxxxxxxx
5-21 Cert. Fin-
gerprt(SHA-256)
Certificate finger-
print(SHA-256)
xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx
xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx
("XX" represents alphanumeric characters.)
32
Default Network Settings
LAN Connection Defaults
Item Default
Network name (SSID) BJNPSETUP
Wi-Fi security Disable
IP address (IPv4) Auto setup
IP address (IPv6) Auto setup
Set printer name* XXXXXXXXXXXX
Enable/disable IPv6 Enable
Enable/disable WSD Enable
Timeout setting 15 minutes
Enab./disab. Bonjour Enable
Service name Canon G600 series
LPR setting Enable
RAW protocol Enable
LLMNR Enable
PictBridge commun. (Enable/disable) Enable
("XX" represents alphanumeric characters.)
* Default value depends on printer. To check value, use operation panel.
LAN settings
Wireless Direct Defaults
Item Default
WL Direct net.(SSID) DIRECT-abXX-G600series *1
Password YYYYYYYYYY *2
Security method WPA2-PSK (AES)
Confirm request Displayed
*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is
specified when the printer is turned on for the first time.)
33
*2 The password is specified automatically when the printer is turned on for the first time.
34
Connecting with Wireless Direct
You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below.
• Wireless connection (connecting devices via a wireless router)•
• Direct wireless connection (connecting devices directly without a wireless router)•
This section describes Wireless Direct, which allows you to print by connecting the devices to the printer
directly.
Follow the procedure below to set up and use Wireless Direct.
1. Preparing the printer.1.
Changing Printer Setting to Use Wireless Direct
2. Preparing a device to connect to the printer.2.
Connecting a smartphone/tablet/computer to the printer
Important
• You can connect up to 5 devices to the printer at the same time with Wireless Direct.•
• Check the usage restrictions and switch the printer to the Wireless Direct.•
Restrictions
Changing Printer Setting to Use Wireless Direct
1.
Make sure the printer is turned on.
1.
2. Press Setup button.2.
The Setup menu screen appears.
3. Select Device settings and press the OK button.3.
4. Select LAN settings and press the OK button.4.
5.
Select Wireless Direct and press the OK button.
5.
6.
Select Switch WL Direct and press the OK button.
6.
7.
Check displayed message, select Yes and press the OK button.
7.
The Wireless Direct is enabled and a device can be connected to the printer wirelessly.
Note
•
After completing the settings, you can check the Network name(SSID), Security protocol, and
•
WL Direct net.(SSID) by displaying them.
35
• When displaying the Security protocol, a screen appears asking whether to display the•
password at the same time. To display the password, select Yes. To not display the password,
select No.
•
The password is required when connecting a device to the printer. Depending on the device you
•
are using, no password is required.
•
When you connect a Wi-Fi Direct compatible device to the printer, select the printer name from
•
your device.
•
To change the identifier (SSID) and the password, see below.
•
Changing Wireless Direct Setting
Connecting a smartphone/tablet/computer to the printer
1.
Enable Wi-Fi function on smartphone/tablet/computer.
1.
Enable Wi-Fi in the Settings menu on your smartphone/tablet/computer.
For instructions on enabling the Wi-Fi function, refer to the instruction manual for your smartphone/
tablet/computer.
2. Select "DIRECT-XXXX-G600series" ("X" represents alphanumeric characters) from list on2.
your smartphone/tablet/computer.
Note
•
If "DIRECT-XXXX-G600series" does not appear on the list, Wireless Direct is not enabled.
•
See Changing Printer Setting to Use Wireless Direct to enable Wireless Direct.
3. Enter Password on smartphone/tablet/computer.3.
The smartphone/tablet/computer is connected to the printer.
Note
• Check the password for the Wireless Direct.•
Check by one of the following methods.
Display on the LCD of the printer.
LAN settings
Print the network settings.
Printing Network Settings
•
Depending on the device you are using, entering the password is required to connect a device
•
to the printer via Wi-Fi. Enter the password specified for the printer.
•
If the printer is set to display a confirmation screen in Confirm request of Changing
•
Wireless Direct Setting, when the wireless direct compatible device connects to the printer,
a confirmation screen asking for permission to connect is displayed on the printer LCD.
36
Make sure the name on the LCD is the same as that of your wireless communication device
and select Yes.
You can print from your smartphone or tablet by installing Canon PRINT Inkjet/SELPHY. Download it from
App Store and Google Play.
For iOS device
For Android device
Changing Wireless Direct Setting
Change the settings for the Wireless Direct following the procedure below.
1.
Make sure the printer is turned on.
1.
2.
Press Setup button.
2.
The Setup menu screen appears.
3. Select Device settings and press the OK button.3.
4. Select LAN settings and press the OK button.4.
5. Select Wireless Direct and press the OK button.5.
6.
Select a setting item.
6.
Press button to switch the desired setting item.
•
Change name (SSID)
•
Change the identifier (SSID) for Wireless Direct.
The identifier (SSID) is the printer's name (device name) displayed on a Wi-Fi Direct compatible
device.
Follow the procedure below to change the identifier (SSID).
◦
To set manually
◦
1.
Select Manual setup and press the OK button.
1.
2.
Press the OK button to enter / edit.
2.
Press button to enter the identifier (SSID) value one column at a time and press
OK button.
Press the Setup button to change the type of characters to enter (uppercase /
lowercase, numbers, symbols).
One character can be erased by pressing the Back button.
3.
Confirm the input contents and press and hold OK button.
3.
4.
Check displayed message, select Yes and press the OK button.
4.
5.
Check displayed message and press the OK button.
5.
37
◦ To set automatically◦
1. Select Auto update and press OK button.1.
2.
Select Yes and press OK button.
2.
Note
• After completing the settings, you can check the Network name(SSID), Security•
protocol, and WL Direct net.(SSID) by displaying them.
•
When displaying the Security protocol, a screen appears asking whether to
•
display the password at the same time. To display the password, select Yes. To
not display the password, select No.
•
Change password
•
Change the password for Wireless Direct.
◦
To set manually.
◦
1.
Select Manual setup and press the OK button.
1.
2.
Enter the new password (10 characters).
2.
Press button to enter the password value one column at a time and press OK
button.
Press the Setup button to change the type of characters to enter (uppercase /
lowercase, numbers, symbols).
One character can be erased by pressing the Back button.
3. Confirm the input contents and press and hold OK button.3.
4. Check displayed message, select Yes and press the OK button.4.
◦ To set automatically◦
1. Select Auto update and press OK button.1.
2. Select Yes and press OK button.2.
Note
• After completing the settings, you can check the Network name(SSID), Security•
protocol, and WL Direct net.(SSID) by displaying them.
•
When displaying the Security protocol, a screen appears asking whether to
•
display the password at the same time. To display the password, select Yes. To
not display the password, select No.
•
Confirm request
•
Change the confirmation screen setting when a Wi-Fi Direct compatible device is connecting to
the printer.
If you want the printer to display the screen to inform you a Wi-Fi Direct compatible device is
connecting to the printer, select Yes and press the OK button.
38
Important
• To prevent an unauthorized access, we recommend you should select the setting to display•
the confirmation screen.
Note
• If you change the Wireless Direct setting of the printer, also change the wireless router setting of the•
device.
39
Easy Understanding Network Connections
What is Wireless Connection
Connect the printer and devices (e.g. computer/smartphone/tablet) using a wireless router.
If you have a wireless router, we recommend you use one for wireless connection.
• Connection methods vary depending on the wireless router type.
• You can change network settings such as the network name (SSID) and security protocol on the printer.
• When the connection between a device and a wireless router is completed and (Wi-Fi icon) is
displayed in the device's screen, you can connect the device to the printer using the wireless router.
What is Wireless Direct Connection
Connect the printer and devices (e.g. computer/smartphone/tablet) without using a wireless router.
• While you are using the printer with Wireless Direct, Internet connection from the printer becomes
unavailable. In that case, web services for the printer cannot be used.
• If you connect a device connected to the Internet via a wireless router to the printer that is in the
Wireless Direct, the connection between the device and wireless router will be disabled. In that case,
the connection of the device may switch to a mobile data connection automatically depending on your
device. Transmission fees for connecting to the Internet using a mobile data connection apply.
• In the Wireless Direct, you can connect up to five devices at the same time. If you try to connect a sixth
device while five devices are already connected, an error will appear. If an error appears, disconnect a
device you do not use and configure settings again.
• Network settings such as the network name (SSID) and security protocol are specified automatically.
USB Connection (Reference)
Note
• You can connect the printer and computer using a USB cable (USB connection). Prepare a USB cable.
For details, see Switching Printer's Connection to Network or Terminal Devices.
Network Connection Settings/Setup
Perform connection setup for the printer and computer/smartphone/tablet.
For more on setup procedure, click here.
Changing Network Settings
See below for changing connection settings for the printer and computer/smartphone/tablet.
• To change network connection method:
Switching Printer's Connection to Network or Terminal Devices
40
Changing the Connection Mode
• To add computer/smartphone/tablet to the printer:
Switching Printer's Connection to Network or Terminal Devices
• To use Wireless Direct temporarily:
Connecting with Wireless Direct
IJ Network Device Setup Utility
IJ Network Device Setup Utility checks or diagnoses the settings of the printer and those of computer and
restores the status of them if anything is wrong with network connection. Select either link below to download
IJ Network Device Setup Utility.
Checking Printer Connection Status Using IJ Network Device Setup Utility
• Performing/Changing Network Settings (Windows)•
For Windows, you can perform network settings using IJ Network Device Setup Utility.
IJ Network Device Setup Utility (Windows)
• Diagnosing and Repairing Network Settings (Windows/macOS)•
You can diagnose or repair network settings using IJ Network Device Setup Utility.
◦ For Windows:◦
IJ Network Device Setup Utility (Windows)
◦ For macOS:◦
IJ Network Device Setup Utility (macOS)
Network Connection Tips
See below for tips on using the printer via network connection.
Network Connection Tips (Windows/macOS)
Handling Printer Configuration Using the Web Browser
Countermeasures against Unauthorized Access
Troubleshooting
See Network FAQ for troubleshooting on network connection.
Notice/Restriction
See below for details.
• Restrictions on network settings:
Restrictions
• Notices when printing using web service:
Notice for Web Service Printing
41
Restrictions
When connecting another device while a device (such as a computer) is already connected to the printer,
connect it using the same connection method as the connected device.
If you connect using a different connection method, the connection to the device in use will be disabled.
Connect via wireless router
• Make sure your device and the wireless router are connected. For details on checking these settings,
see the manual supplied with the wireless router or contact its manufacturer.
As for a device already connected to the printer without using a wireless router, reconnect it via a
wireless router.
• Configuration, router functions, setup procedures and security settings of wireless routers vary
depending on the system environment. For details, see the manual for your wireless router or contact
its manufacturer.
• This printer does not support IEEE802.11ac, IEEE802.11a, or IEEE802.11n (5 GHz). Check if your
device supports IEEE802.11n (2.4 GHz), IEEE802.11g or IEEE802.11b.
• If your device is set to the "IEEE802.11n only" mode, WEP or TKIP cannot be used as a security
protocol. Change the security protocol for your device to something other than WEP and TKIP or
change the setting to something other than "IEEE802.11n only."
The connection between your device and the wireless router will be temporarily disabled while the
setting is changed. Do not proceed to the next screen of this guide until setup is complete.
• For office use, consult your network administrator.
• Note that if you connect to a network with no security protection, your personal information could be
disclosed to a third party.
Wireless Direct
Important
• If a device is connected to the Internet via a wireless router, and you then connect it to a printer•
in Wireless Direct mode, the existing connection between the device and wireless router will be
disabled. In that case, the connection of the device may switch to a mobile data connection
automatically depending on your device. When you connect to the Internet using a mobile data
connection, charges may apply depending on your contract.
When you connect a device and the printer using Wireless Direct, the connection information will
be saved to Wi-Fi settings. The device may be connected to the printer automatically even after
disconnecting it or connecting it to another wireless router.
To prevent automatic connection to the printer in Wireless Direct mode, change the connection
mode after using the printer, or set not to connect automatically in the Wi-Fi settings of the
device.
For details on changing the settings of your device, see the manual supplied with the device or
contact its manufacturer.
• If you connect a device and the printer using Wireless Direct, Internet connection may become
unavailable depending on your environment. In that case, web services for the printer cannot be used.
42
• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect a
sixth device while five devices are already connected, an error will appear.
If an error appears, disconnect a device that does not use the printer, and then redo the settings.
• Devices connected to the printer using Wireless Direct cannot communicate with each other.
• Firmware updates for the printer are not available while using Wireless Direct.
• When a device has been connected to the printer without using a wireless router and you want to set
it up again using the same connection method, disconnect it first. Disable the connection between the
device and printer in the Wi-Fi setting screen.
43
Detect Same Printer Name
When the printer is detected during setup, plural printers with the same name may appear on the results
screen.
Select a printer with checking the printer settings against those on detection result screen.
• For Windows:•
Check the printer's MAC address or serial to select the correct printer from the results.
• For macOS:•
The printer names appear with the MAC address added at the end or as the printer name specified by
Bonjour.
Check identifiers such as the MAC address, the printer name specified by Bonjour, and the printer's
serial number to select the printer from among those that appear.
Note
• Serial number may not appear on result screen.
To check the printer's MAC address and the serial number, print out the network settings information.
Printing Network Settings
Note
• You can check the serial number by displaying on the LCD.•
System information
45
Switching Printer's Connection to Network or Terminal Devices
Check the following items when connecting a newly added computer to the LAN environment to the printer,
changing the connection method from USB to LAN, or changing the wireless LAN (Wi-Fi) connection
method.
Connects to Another Computer via LAN/Changes from USB to LAN Connection
Switching LAN Connection Method
Reconfiguration Method of Wi-Fi Connection
Connects to Another Computer via LAN/Changes from USB to LAN
Connection
To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, click
here and perform setup.
Switching LAN Connection Method
If you want to switch the connection method to USB when the printer is used with a LAN connection,
check the following item.
• For Windows:•
◦ Click here and perform setup.
• For macOS:•
◦ Click here and perform setup.
Reconfiguration Method of Wi-Fi Connection
Follow either procedure below to change Wi-Fi connection method (infrastructure or Wireless Direct).
• For Windows:•
◦ See Changing the Connection Mode.
◦ Perform settings on the Network Settings screen on IJ Network Device Setup Utility.◦
Important
• Before you perform settings using IJ Network Device Setup Utility, turn on Easy WL connect•
mode on the printer following the procedure below.
1.
Check that printer is turned on.
1.
2.
Press and hold (Wireless connect) button for 3 seconds.
2.
LCD and Operation Panel
3.
Perform operations following instructions on your computer, smartphone/
3.
tablet.
46
4. If message saying setup is completed appears, press OK button.4.
• For macOS:•
See Changing the Connection Mode.
47
IJ Network Device Setup Utility
If anything is wrong with connection, IJ Network Device Setup Utility diagnoses the settings of the printer
and those of computer on which it is installed. In addition, IJ Network Device Setup Utility restores the status
of the printer and computer.
Important
• To use the printer over LAN, make sure you have the equipment necessary for the connection type,
such as a wireless router or a LAN cable.
• When you install IJ Network Device Setup Utility, disable block function of firewall.
49
Starting Up IJ Network Device Setup Utility
Start up Launchpad, select Canon Utilities, and then select IJ Network Device Setup Utility.
When you start up IJ Network Device Setup Utility, the screen below appears.
Enter the password specified for your computer and select Install Helper. IJ Network Device Setup Utility
starts diagnosis and repair of network.
Diagnosing and Repairing Network Settings
50
Diagnosing and Repairing Network Settings
IJ Network Device Setup Utility diagnoses and repairs computer settings or connection between the
computer and printer when a problem (e.g. cannot print from a printer on the network) occurs.
Important
• Some models do not support diagnosis and repair function.•
For details:
List of Models Which Does Not Support Diagnosis and Repair Function
IJ Network Device Setup Utility starts checking the computer settings when it starts up. Perform operations
following the instructions on the screen.
Note
• This function checks the following items:
whether the computer is connected to the router
whether the printer can be detected on the network
whether the signal strength or communication level is sufficient (when using Wi-Fi)
whether the printer port setting matches with the network setting
51
List of Models Which Does Not Support Diagnosis and Repair
Function
The following models does not support "Diagnose and Repair" function of IJ Network Device Setup Utility.
• G4000 series
• PRO-500 series
• PRO-1000 series
• MB2100 series
• MB2700 series
• MB5100 series
• MB5400 series
• iB4000 series
• PRO-520
• PRO-540
• PRO-560
• PRO-540S
• PRO-560S
• PRO-2000
• PRO-4000
• PRO-6000
• PRO-4000S
• PRO-6000S
• TS9000 series
• TS8000 series
• TS6000 series
• TS5000 series
• MG3000 series
• E470 series
52
Loading Plain Paper / Photo Paper
You can load plain paper or photo paper.
Important
• If you cut plain paper to a size of 5" x 7" (13 x 18 cm) or smaller to perform a trial print, it may cause a•
paper jam.
Note
• We recommend Canon genuine photo paper for printing photos.•
For details on the Canon genuine paper, see Supported Media Types.
• You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour•
Paper SAT213.
For the page size and paper weight you can use for this printer, see Supported Media Types.
1. Prepare paper.1.
Align the edges of paper. If paper is curled, flatten it.
Note
• Align the edges of paper neatly before loading. Loading paper without aligning the edges may•
cause paper jams.
• If paper is curled, hold the curled corners and gently bend them in the opposite direction until the•
paper becomes completely flat.
For details on how to flatten curled paper, see
Check3
in Paper Is Smudged/Printed Surface Is
Scratched/Ink Blots/Paper Curl.
•
When using Photo Paper Plus Semi-gloss SG-201, even if the sheet is curled, load one sheet at a
•
time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper
and reduce the print quality.
2.
Pull straight up and fold back paper support (A).
2.
55
Note
•
Load long-length paper without opening the paper support. Depending on the weight of the paper,
•
the leading edge may rise and printing may be shifted. Make sure that the leading edge of the
paper does not rise, such as by holding the part that protrudes from the rear tray.
3. Pull out the paper output tray (B) and the output tray extension (C).3.
56
4. Open the feed slot cover (D).4.
5. Slide right paper guide (E) to open both paper guides.5.
6.
Load paper stack in portrait orientation WITH PRINT SIDE FACING UP.
6.
After loading paper on the rear tray, the paper information registration screen for the rear tray appears
on the LCD.
7.
Slide right paper guide to align with both sides of paper stack.
7.
Do not slide the paper guides too hard against the paper. The paper may not be fed properly.
57
Important
•
Always load paper in portrait orientation (F). Loading paper in landscape orientation (G) can
•
cause paper jams.
Note
• Do not load sheets of paper higher than the load limit mark (H).•
8.
Close feed slot cover gently.
8.
58
9.
Press the OK button.
9.
10. Use the button to select the size of the loaded paper, then press the OK button.10.
Note
• The (asterisk) on the LCD indicates the current setting.•
11. Use the button to select the type of the loaded paper, then press the OK button.11.
Follow the instructions of any messages displayed to register the paper information.
Note
• There are various types of paper, such as paper with a special surface coating for printing photos at•
optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink
is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image
quality. The wrong paper settings may cause poor printout color quality or scratches on the printed
surface. If you notice blurring or uneven colors, increase the print quality setting and try printing again.
• To prevent incorrect printing, this printer has a function that detects whether the settings for the paper•
loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance
with the paper settings. When this function is enabled, an error message is displayed if these settings
do not match to prevent incorrect printing. When this error message is displayed, check and correct the
paper settings.
59
• When printing on long-length paper, support the output paper with your hands or use the printer in a•
place where the paper does not fall. If the paper falls, the printed side may become dirty or scratched.
Also, when supporting the paper with hands, be sure not to pull the paper forcefully while printing.
60
Loading Envelopes
The address is automatically rotated and printed according to the envelope's direction by specifying with the
printer driver properly.
Important
• Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction.•
Envelopes with an embossed or treated surface
Envelopes with a double flap
Envelopes whose gummed flaps are already moistened and adhesive
1.
Prepare envelopes.
1.
•
Press down on all four corners and edges of the envelopes to flatten them.
•
• If the envelopes are curled, hold the opposite corners and gently twist them in the opposite•
direction.
• If the corner of the envelope flap is folded, flatten it.•
• Use a pen to press the leading edge in the inserting direction flat and sharpen the crease.•
The figures above show a side view of the leading edge of the envelope.
Important
•
The envelopes may jam in the printer if they are not flat or the edges are not aligned. Make sure
•
that no curl or puff exceeds 0.12 in. (3 mm).
2.
Pull straight up and fold back paper support (A).
2.
61
3.
Pull out the paper output tray (B) and the output tray extension (C).
3.
4. Open the feed slot cover (D).4.
5.
Slide right paper guide (E) to open both paper guides.
5.
62
6.
Load envelopes in portrait orientation WITH PRINT SIDE FACING UP.
6.
Up to 10 envelopes can be loaded at once.
After loading envelopes on the rear tray, the paper information registration screen for the rear tray
appears on the LCD.
Fold flap of the envelope and load the envelope in portrait orientation with the address side facing up.
7.
Slide right paper guide to align with both sides of envelopes.
7.
Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly.
63
Note
•
Do not load envelopes higher than the load limit mark (F).
•
8.
Close feed slot cover gently.
8.
64
9. Press the OK button.9.
10.
Use button to select size of loaded envelopes on rear tray and press OK button.
10.
Note
•
The (asterisk) on the LCD indicates the current setting.
•
11.
Use button to select Envelope and press OK button.
11.
Follow the instructions of any messages displayed to register the paper information.
Note
• To prevent incorrect printing, this printer has a function that detects whether the settings for the paper•
loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance
with the paper settings. When this function is enabled, an error message is displayed if these settings
do not match to prevent incorrect printing. When this error message is displayed, check and correct the
paper settings.
65
Loading Originals on Platen
1. Open the document cover (A).1.
2. Load original WITH SIDE TO SCAN FACING DOWN on platen.2.
Loading Based on Use
Supported Originals
Important
•
Be sure to observe the following when loading the original on the platen.
•
Failure to observe the following may cause the scanner to malfunction or the platen glass to
break.
Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
67
Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down
the original.
3. Close the document cover gently.3.
Important
• After loading the original on the platen, be sure to close the document cover before starting to copy or•
scan.
68
Loading Based on Use
Load the original in the correct position according to the function to use. If you do not load the original
correctly, it may not be scanned properly.
Originals Function How to Load
Magazines, Newspapers, and
Documents
Copying Loading the Original to Be
Aligned with the alignment mark
Scanning by detecting the type and
size of the original automatically
If you scan using the operation panel,
press the SCAN button and select Auto
scan for Original type.
Scanning by specifying a standard
size (A4, Letter, etc.)
If you scan using the operation panel,
press the SCAN button, select Docu-
ment or Photo for Original type, and
then specify a standard size (A4, Letter,
etc.) for Scan size.
Photos, Postcards, Business
Cards, and Disc (BD/DVD/CD)
Scanning only one original
If you scan using the operation panel, fol-
low the operation below.
• Press the SCAN button and select•
Auto scan for Original type.
• Press the SCAN button, select Photo•
for Original type, and then specify
Auto scan(A) -Singl for Scan size.
Loading Only One Original in
Center of Platen
Scanning two or more originals
If you scan using the operation panel, fol-
low the operation below.
• Press the SCAN button and select•
Auto scan for Original type.
• Press the SCAN button, select Photo•
for Original type, and then specify
Auto scan(A) -Multi for Scan size.
Loading Two or More Originals on
Platen
Note
• For details on how to scan from the computer and how to load originals, see below.•
For Windows:
Scanning from Computer (Windows)
For macOS:
Scanning from Computer (macOS)
69
Loading the Original to Be Aligned with the alignment mark
Place the original WITH THE SIDE TO SCAN FACING DOWN on the platen and align it with the
alignment mark . Portions placed on the diagonally striped area cannot be scanned.
Important
• The printer cannot scan the striped area (A) (0.04 in. (1 mm) from the edges of the platen glass).•
Loading Only One Original in Center of Platen
Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.40 in. (1 cm) or more space
between the edges (diagonally striped area) of the platen. Portions placed on the diagonally striped area
cannot be scanned.
70
Loading Two or More Originals on Platen
Place the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.40 in. (1 cm) or more space
between the edges (diagonally striped area) of the platen and the originals, and between the originals.
Portions placed on the diagonally striped area cannot be scanned.
You can place up to 12 items.
B: More than 0.40 in. (1 cm)
Note
• The Skew Correction function automatically compensates for the originals placed at an angle of up to•
approximately 10 degrees. Slanted photos with a long edge of 7.1 in. (180 mm) or more cannot be
corrected.
• Non-rectangular or irregular shaped photos (such as cut out photos) may not be scanned properly.•
71
Supported Originals
Item Details
Types of originals Text document, magazine, or newspaper
Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.)
Size (width x height) Max. 8.5 x 11.7 in. (216 x 297 mm)
Note
• When loading a thick original such as a book on the platen, you can load it by removing the document•
cover from the printer.
How to Detach / Attach the Document Cover
72
How to Detach / Attach the Document Cover
Detaching the document cover:
Hold up the document cover in portrait orientation and then tip it back.
Attaching the document cover:
Fit both hinges (A) of the document cover into the holder (B) and insert both hinges of the document cover
vertically as illustrated below.
73
74
Refilling Ink Tanks
When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error.
In this state, the printer cannot print. Check the remaining ink level with the ink tank indicator on the front of
the printer. If the ink level is near the lower limit line (A), refill the ink tank.
Important
• If the function for notifying the remaining ink level (remaining ink level notification function) is enabled,•
resetting the remaining ink level count is required before refilling ink tanks up to the upper limit line.
If the remaining ink level count is reset when the ink tanks are not full, the printer cannot detect the ink
level correctly.
From the printer
Ink level monitor
From the computer
Changing the remaining ink level notification setting
• If the remaining ink level notification function is disabled, visually inspect the remaining ink and refill the
ink tanks as necessary. Continuing printing with ink below the lower limit line of an ink tank may prevent
satisfactory print quality.
Note
• If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance•
Procedure.
• For precautionary notes on handling ink bottles, see Notes on ink bottles.•
Refilling Procedure
When you refill ink tanks, follow the steps below.
Important
• Please ensure the printer remains flat after initial setup and is NOT turned upside down or on its side,
as ink in the printer may leak.
1.
Check that printer is turned on.
1.
2.
Open the scanning unit / cover (B).
2.
76
Important
•
Do not touch tubes or other parts inside the printer. This can cause trouble with the printer.
•
3.
Open the tank cap (C) of the ink tank to be refilled.
3.
D: Yellow
E: Magenta
F: Cyan
G: Red
H: Black
I: Gray
Important
•
Carefully open the tank cap of the ink tank. Ink on the inside of the tank cap may spatter when
opening it.
4.
Hold the ink bottle upright and gently twist the bottle cap (J) to remove.
4.
77
Important
•
Do not shake the ink bottle. Ink may spatter when opening the cap.
5.
Refill the ink tank.
5.
Aligning the ink bottle's tip with the ink tank's inlet (K), slowly stand the bottle upside down, and push
the bottle into the inlet.
The ink tank is refilled. Support the bottle with your hand so that it does not fall.
Important
•
Make sure that each color of ink tanks is filled with corresponding color of ink bottles.
•
If ink is not injected into the ink tank, slowly remove and insert the ink bottle.
•
Make sure to refill the ink tank with ink up to the upper limit line (L) on the ink tank.
•
78
6. Once ink reaches the upper limit line, remove the ink bottle from the inlet.6.
Hold up the ink bottle slightly and remove the bottle from the inlet while slowly tilting it.
Important
•
Do not leave ink bottles in ink tanks.
•
Close the bottle cap of the ink bottle securely and store the ink bottle upright.
7.
Close the tank cap of the ink tank.
7.
Make sure the tank cap is completely inserted.
8. Close the scanning unit / cover.8.
To close the scanning unit / cover, hold it up once, then take it down gently.
Note
•
If the error message appears on the LCD after the scanning unit / cover is closed, take
•
appropriate action.
79
When Error Occurred
Notes on ink bottles
Important
• Keep out of reach of children.
• Do not drink ink.
• If ink is accidentally licked or swallowed, rinse out your mouth or drink one or two glasses of water
and obtain medical advice immediately. If ink gets into your eyes, flush them with water right away,
and obtain medical advice immediately.
• If ink gets on your skin, wash the area with soap and water immediately. If irritation to your skin
persists, obtain medical advice immediately.
• When you store ink bottles, close bottle caps completely and place bottles in standing position. If the
ink bottles are laid down, ink may leak.
• When refilling ink tanks, take sufficient care to prevent ink from spattering onto surroundings.
•
Ink may stain clothes or other belongings permanently. Washing may not remove ink stains.
• Do not use ink bottles and ink contained therein except to refill tanks of printers specified by Canon.
• Do not leave ink bottles in areas exposed to high temperature, such as near fire or a heater or in a
car. Bottles may warp and cause ink leakage or ink may become poor quality.
• Do not subject ink bottles to impacts. Ink bottles may be damaged or bottle caps may come off by
such impact, and ink may leak.
• Do not transfer ink to other containers. This may result in accidental ingestion, inappropriate use, or
poor ink quality.
• Do not mix ink with water or other ink. This may damage the printer.
• Once an ink bottle has been opened, do not leave it with bottle cap off. Ink will dry out, possibly
preventing proper operation of the printer when an ink tank is refilled using this bottle.
• To obtain optimum print quality, we recommend to refill the ink tank with ink up to the upper limit line•
at least once a year. If the function for notifying the remaining ink level is enabled, reset the remaining
ink level count after refilling the ink tanks up to the upper limit line.
For details on how to reset, see Ink level monitor.
Note
• Color ink may be consumed even when printing a black-and-white document or when black-and-•
white printing is specified. Every ink is also consumed in the standard cleaning and deep cleaning of
the print head, which may be necessary to maintain the performance of the printer.
When ink runs low, promptly refill it.
Ink Tips
80
Checking Ink Level
Check ink level with the ink tank indicator on the front of the printer.
When ink reaches the upper limit line (A), ink is full.
When ink is near the lower limit line (B), ink is running low. Refill the ink tank.
Note
• To check the remaining ink level, visually inspect the remaining ink in the ink tank.
Important
• If printing is continued when the remaining ink level is below the lower limit line, the printer may
consume a certain amount of ink to return to printable status.
Note
• This printer has a function for notifying the remaining ink level, called the remaining ink level notification•
function. If you refill the ink tank when the remaining ink level notification function is enabled or when
a remaining ink error occurs, refill the ink tank until the ink reaches the upper limit line. If ink does not
reach the upper limit line, the remaining ink level is not detected correctly.
For details on the remaining ink level notification function, see below.
Ink level monitor
• If a remaining ink error occurs, the error message appears on the LCD.•
When Error Occurred
• The remaining ink level notification function works from initial printing to the time when one of the inks
reaches the lower limit line shown on the ink tank. For the remaining ink level notification function to
work appropriately, each ink tank must be filled with entire contents of the corresponding color ink bottle
bundled with the printer before printing. After the initial filling, if either of the ink tanks is refilled before
the remaining ink level reaches the lower limit line, a significant error may occur in the accuracy of the
remaining ink level notification function. If you want to refill an ink tank before the remaining ink level
reaches the lower limit line, be sure to follow the procedure in the manual.
• To ensure you receive premium print quality and to help protect your print head, a certain amount of ink
remains in the ink tank when the printer indicates to refill the ink tank. The estimated page yields of the
ink bottle do not include this amount.
• Ink flows from the ink tanks to the inside of the printer. Ink may seem to run out fast due to this
procedure when you start using the printer or after transporting it.
81
Ink Tips
How is ink used for various purposes other than printing?
Ink may be used for purposes other than printing.
During initial setup, some of the ink from the bundled ink bottles is used to fill the print head's nozzles to
ensure the printer is print-ready.
Therefore, the page yield of the initial bundled set of ink bottles is lower than that of the subsequent sets
of bottles.
To keep printer's performance, Canon printer performs cleaning automatically according to its condition.
When the printer performs cleaning, a small amount of ink is consumed. In this case, all colors of ink may
be consumed.
[Cleaning function]
The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents
print quality degradation or nozzle clogging.
Important
• The used ink is ejected into the maintenance cartridge. When the maintenance cartridge becomes•
full, replacement is necessary. If the displayed message indicates that the maintenance cartridge is
nearly full, promptly obtain a new one.
Replacing Maintenance Cartridge
Does black-and-white printing use color ink?
Black-and-white printing may use ink other than black ink depending on the type of printing paper or the
settings of the printer driver. So, color ink is consumed even when printing in black-and-white.
Similarly, color inks are also consumed along with black ink during print head cleaning.
82
Maintenance Procedure
If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned
printed ruled lines), perform the maintenance procedure below.
Important
• Do not rinse or wipe the print head. This can cause trouble with the print head.•
Note
• Check if ink remains in the ink tanks.•
Checking Ink Level
• For Windows, increasing the print quality in the printer driver settings may improve the print result.•
Changing the Print Quality and Correcting Image Data
When the Print Results Are Blurred or Uneven:
Step1
Print the nozzle check pattern.
From the printer
Printing the Nozzle Check Pattern
From the computer
•
For Windows:
•
Printing a Nozzle Check Pattern
•
For macOS:
•
Printing a Nozzle Check Pattern
Step2
Examine the nozzle check pattern.
If there are horizontal streaks in the pattern:
Step3
Clean the print head.
From the printer
Cleaning the Print Head
From the computer
• For Windows:•
Cleaning the Print Heads
•
For macOS:
•
Cleaning the Print Heads
After cleaning the print head, print and examine the nozzle check pattern:
Step1
84
If the problem is not resolved after performing from step 1 to step 3 twice:
Step4
Clean the print head deeply.
From the printer
Deep Print Head Cleaning
From the computer
•
For Windows:
•
Cleaning the Print Heads
•
For macOS:
•
Cleaning the Print Heads
After deep print head cleaning, print and examine the nozzle check pattern: Step1
When you have performed the procedure until step 4 and the problem has not been resolved, turn off the
power and clean the print head deeply again after 24 hours.
If the problem is still not resolved, perform ink flush.
Ink flush consumes a great amount of ink. Frequent ink flush can rapidly consume ink, so perform ink flush
only when necessary.
Important
•
If ink flush is performed when the remaining ink level is insufficient, it may cause a failure. Be sure to
•
check the remaining ink level before performing ink flush.
From the printer
How to Perform Ink Flush
From the computer
Ink Flush
If the nozzle check pattern is not printed correctly even after performing ink flush, see Check Installation of
Print Head.
When the Print Results Are Not Even such as the Ruled Lines Are
Misaligned:
Step
Align the print head.
From the printer
Aligning the Print Head
From the computer
•
For Windows:
•
Adjusting Print Head Position Automatically
• For macOS:•
85
Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.
Note
• If the remaining ink level is low, the nozzle check pattern will not be printed correctly. If the remaining•
ink level is low, refill ink tanks.
You need to prepare: a sheet of A4 or Letter-sized plain paper
1.
Check that printer is turned on.
1.
2.
Load a sheet of A4 or Letter-sized plain paper in the rear tray.
2.
Loading Plain Paper / Photo Paper
3.
Press the Setup button, use the button to select Maintenance, and press the OK
3.
button.
LCD and Operation Panel
4. Use the button to select Nozzle check and press the OK button.4.
The nozzle check pattern will be printed.
Do not perform any other operations until the printer completes the printing of the nozzle check pattern.
5. Examine the nozzle check pattern.5.
87
Examining the Nozzle Check Pattern
Examine the nozzle check pattern, and clean the print head if necessary.
Check if there are horizontal streaks in the pattern.
If there are horizontal streaks in the pattern:
A: Good
B: Bad (horizontal streaks are present)
If any color in the pattern is not printed:
(Example: Magenta pattern is not printed)
If one of the above is applied, cleaning the print head is required.
88
Cleaning the Print Head
Clean the print head if horizontal streaks are present in the printed nozzle check pattern. Cleaning unclogs
the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print
head only when necessary.
1. Check that printer is turned on.1.
2.
Press the Setup button, use the button to select Maintenance, and press the OK
2.
button.
LCD and Operation Panel
3.
Use the button to select Cleaning and then press the OK button.
3.
The printer starts cleaning the print head.
Do not perform any other operations until the printer completes the cleaning of the print head. This takes
about 1 minute.
4.
Check the print head condition.
4.
To check the print head condition, print the nozzle check pattern.
Note
• If the problem is not resolved after cleaning the print head twice, clean the print head deeply.•
89
Deep Print Head Cleaning
If print quality does not improve by the standard cleaning of the print head, clean the print head deeply.
Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean
the print head deeply only when necessary.
1. Check that printer is turned on.1.
2.
Press the Setup button, use the button to select Maintenance, and press the OK
2.
button.
LCD and Operation Panel
3.
Use button to select Deep Cleaning and press OK button.
3.
The printer starts cleaning the print head deeply.
Do not perform any other operations until the printer completes the deep cleaning of the print head. This
takes about 2 to 3 minutes.
4.
Check the print head condition.
4.
To check the print head condition, print the nozzle check pattern.
If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours.
90
Aligning the Print Head
If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head
position.
Note
• If the remaining ink level is low, the print head alignment sheet will not be printed correctly.•
If the remaining ink level is low, refill ink tanks.
• If ink runs out as the print head alignment sheet is printed, an error message appears on the LCD.•
When Error Occurred
You need to prepare: two sheets of A4 or Letter-sized plain paper
1.
Check that printer is turned on.
1.
2.
Load two sheets of A4 or Letter-sized plain paper on the rear tray.
2.
Loading Plain Paper / Photo Paper
3.
Press the Setup button, use the button to select Maintenance, and press the OK
3.
button.
LCD and Operation Panel
4. Use the button to select Head alignment and then press the OK button.4.
The print head alignment sheet is printed, and the print head is aligned automatically.
This takes about 3 minutes.
Note
•
If automatic print head alignment fails, an error message appears on the LCD.
•
When Error Occurred
Note
• For Windows, when the print results are still not satisfactory after adjusting the print head position as•
described above, adjust the print head position manually from the computer.
Adjusting Print Head Position Manually
• To print and check the current head position adjustment values, select Print align value on the•
Maintenance screen.
91
Opening Remote UI for Maintenance
You can perform maintenance of printer and change the settings from a Remote UI.
The following is the procedure to open a Remote UI.
1. Open System Preferences, and select Printers & Scanners1.
2.
Select your model from the printer list, and click Options & Supplies...
2.
3.
Click Show Printer Webpage... in General tab
3.
Remote UI starts.
Note
•
The password may have to be entered after Remote UI starts. In such a case, enter the password
and click OK. In case you do not know the password, click Passwords and cookies.
Related Topics
Cleaning the Print Heads
Adjusting Print Head Position
Printing a Nozzle Check Pattern
Managing the Printer Power
Changing the Printer Operation Mode
Reducing the Printer Noise
93
Cleaning the Print Heads
The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles.
Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even
though there is enough ink.
Furthermore, if the situation does not improve even after performing Deep Cleaning, perform Ink Flush.
Before performing any operation, confirm that the maintenance cartridge has enough available space.
Cleaning
1.
Select Utilities from Remote UI
1.
2.
Click Cleaning
2.
Before performing Cleaning, check that the printer power is on.
Check the following. Then, if necessary, perform Cleaning.
•
Is there ink remaining?
3. Perform Cleaning3.
Click Yes.
Print head Cleaning starts.
4. Complete Cleaning4.
Next, the message for Nozzle Check pattern printing is displayed.
5. Check the results5.
To check whether the print quality has improved, click Yes. To cancel the check process, click No.
If cleaning the head once does not resolve the print head problem, clean it once more.
Important
• Cleaning consumes a small amount of ink.
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform Cleaning only
when necessary.
Deep Cleaning
Deep Cleaning is more thorough than Cleaning. Perform Deep Cleaning when two Cleaning attempts do
not resolve the print head problem.
1.
Select Utilities from Remote UI
1.
2.
Click Deep Cleaning
2.
Before performing Deep Cleaning, check that the printer power is on.
Check the following. Then, if necessary, perform Deep Cleaning.
94
• Is there ink remaining?
3. Perform Deep Cleaning3.
Click Yes.
Print head Deep Cleaning starts.
4. Complete Deep Cleaning4.
Next, the message for Nozzle Check pattern printing is displayed.
5.
Check the results
5.
To check whether the print quality has improved, click Yes. To cancel the check process, click No.
Important
• Deep Cleaning consumes a larger amount of ink than Cleaning.
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform Deep
Cleaning only when necessary.
• If print results do not improve even after performing Deep Cleaning, turn off the power, wait 24 hours
without pulling out the power plug, and then perform Deep Cleaning again. If print results still do not
improve, perform Ink Flush.
Ink Flush uses a large volume of ink.
Ink Flush
Perform Ink Flush if the print results do not improve even after Deep Cleaning is performed.
1. Select Utilities from Remote UI1.
2. Click Ink Flush2.
Before performing Ink Flush, check that the printer power is on.
Check the following. Then, if necessary, perform Ink Flush.
•
Is there ink remaining?
3.
Perform Ink Flush
3.
Click Yes.
Ink Flush starts.
4.
Complete Ink Flush
4.
Next, the message for Nozzle Check pattern printing is displayed.
5.
Check the results
5.
To check whether the print quality has improved, click Yes. To cancel the check process, click No.
95
Important
• Ink Flush consumes an extremely large amount of ink.
Performing Ink Flush frequently will rapidly deplete your printer's ink supply. Therefore, perform Ink
Flush only when necessary.
• If Ink Flush is run when the remaining ink level is insufficient, it may cause a failure.
Note
• If there is no sign of improvement after performing Ink Flush, the ink may have run out or the print
head may be worn. For details on possible solutions, see "Ink Does Not Come Out."
Related Topic
Printing a Nozzle Check Pattern
96
Adjusting Print Head Position
Any error in the print head installation position can cause color and line shifts. Adjusting the print head
position improves print results.
Print Head Alignment - Auto
1.
Select Utilities from Remote UI
1.
2.
Click Print Head Alignment - Auto
2.
A message appears.
3.
Load paper in printer
3.
Load two sheets of A4 size or Letter size plain paper into the rear tray.
4.
Run head position adjustment
4.
Check that the printer power is on, and then click Yes.
Head alignment starts. Proceed with the operations in accordance with the messages on the screen.
Important
• Do not open the scanning unit / cover while printing is in progress; otherwise, printing will stop.
Note
• You can print and check the current settings by clicking on Print the head alignment value.
97
Cleaning Paper Feed Rollers
If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the paper feed roller.
You need to prepare: three sheets of A4 or Letter-sized plain paper
1. Check that printer is turned on.1.
2.
Remove any paper from the rear tray.
2.
3.
Press the Setup button, use the button to select Maintenance, and press the OK
3.
button.
LCD and Operation Panel
4.
Clean the paper feed rollers without paper.
4.
Use button to select Roller Cleaning and press OK button.
The paper feed roller will rotate as it is cleaned without paper.
5. Clean the paper feed rollers with paper.5.
1. Make sure that the paper feed rollers have stopped rotating, and then load three sheets of A41.
or Letter-sized plain paper in the rear tray.
Loading Plain Paper / Photo Paper
2. Press the OK button.2.
The printer starts cleaning. The cleaning will be complete when the paper is ejected.
If the problem is still not resolved with the operation described above, follow the operation below.
1. Turn off the power and then unplug the power cord.1.
2. While rotating the paper feed rollers (A) located inside the rear tray more than two laps, wipe them with2.
a cloth tightly squeezed after moistening.
Do not touch the paper feed rollers with your fingers. Paper feeding performance may be degraded.
99
3. Turn on the power, then clean the paper feed rollers again.3.
If the problem is not resolved after cleaning the paper feed roller, contact your nearest Canon service center
to request a repair.
100
Cleaning Inside the Printer (Bottom Plate Cleaning)
Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get
dirty, so we recommend performing cleaning regularly.
You need to prepare: a sheet of A4 or Letter-sized plain paper*
* Be sure to use a new piece of paper.
1.
Make sure that the power is turned on, then remove any paper from the rear tray.
1.
2.
Prepare paper.
2.
1. Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, then unfold the paper.1.
2. Load only this sheet of paper on the rear tray with the open side facing you.2.
After loading paper on the rear tray, the paper information registration screen for the rear tray appears on
the LCD. Select A4 or Letter for Size: and Plain paper for Type:.
3. Close the feed slot cover(A) gently.3.
101
4. Pull out paper output tray (B), and then open output tray extension (C).4.
3.
Press the
Setup button, use the button to select Maintenance, and press the OK3.
button.
LCD and Operation Panel
4.
Use button to select Btm Plate Cleaning and press OK button.
4.
The paper cleans the inside of the printer as it feeds through the printer.
Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning
again.
102
Note
• When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.•
If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be
stained. Wipe off any ink from the protrusions using a cotton swab or the like.
Important
• Before cleaning the printer, turn it off and unplug it.•
103
Replacing Maintenance Cartridge
In case of cautions or errors concerning the maintenance cartridge, an error message will appear on the
LCD to inform you of the error. Take appropriate action as prompted by the message.
When Error Occurred
Important
• If the displayed message indicates that the maintenance cartridge is nearly full, promptly obtain a new•
one. If the maintenance cartridge becomes full, an error message is displayed and the printer stops
working until it is replaced with a new one.
• Do not touch the terminal (A) or opening (B) of the maintenance cartridge.•
Note
• When purchasing a new maintenance cartridge, order the following cartridge number.•
Maintenance Cartridge MC-G02
1. Prepare a new maintenance cartridge.1.
Remove the maintenance cartridge and the attached plastic bag from the package.
2.
Turn the printer off.
2.
3.
Unlock the coin screw from the maintenance cover (C).
3.
4.
Remove the maintenance cover.
4.
Put your finger on the hole of the maintenance cover and remove it.
104
5.
Pull out the maintenance cartridge until it stops.
5.
6. Lift the maintenance cartridge a little and pull it out.6.
Important
•
Be careful not to drop or place the removed maintenance cartridge on a desk or something. Dirt
•
on the bottom may adhere to it or the ink inside may be scattered.
•
Put the used one immediately into the plastic bag attached to the new maintenance cartridge and
•
seal the bag by tying the opening tightly to prevent the ink from leaking.
105
• Do not put your hands inside the printer, as ink may adhere to your hands.
•
7.
Insert the new maintenance cartridge straight until it stops.
7.
8.
Attach the maintenance cover.
8.
Align the tab on the back of the maintenance cover with the hole on the printer and close it.
9.
Insert the coin screw into the screw hole and turn it clockwise to secure.
9.
106
Checking Maintenance Cartridge Status on LCD
1. Check that printer is turned on.1.
2.
Press the Setup button, use the button to select M'ntenance cart info, and press the
2.
OK button.
LCD and Operation Panel
3.
Check the maintenance cartridge status.
3.
A symbol appears in the area A if there is any information about the used space of the maintenance
cartridge.
The maintenance cartridge is almost full. Prepare a new one.
The maintenance cartridge is nearly full or has become full. Confirm the error message, prepare a
new maintenance cartridge, and take appropriate action.
Note
• The above screen shows estimated used space.•
108
Overview
Safety
Safety Precautions
Regulatory Information
WEEE (EU & EEA)
Handling Precautions
Canceling Print Jobs
Legal Restrictions on Scanning/Copying
Printer Handling Precautions
Transporting Your Printer
When Repairing, Lending, or Disposing of the Printer
Keeping Print Quality High
Main Components and Their Use
Main Components
Power Supply
LCD and Operation Panel
Entering Numbers, Letters, and Symbols
Changing Settings
Changing Printer Settings from Your Computer (Windows)
Changing Printer Settings from Your Computer (macOS)
Changing Settings from Operation Panel
Specifications
109
Safety Precautions
Safety Precautions
• This manual contains important notices and safety precautions about your printer.•
Do not use the printer in ways other than described in the accompanying manuals, as this may result
in fire, electric shock or other unexpected accidents.
Safety standard marks and declarations are only valid for the supported voltages and frequencies in
the applicable countries or regions.
Warning
• Users with cardiac pacemakers:•
This product emits a low-level magnetic flux. If you feel abnormalities, please move away from the
product and consult your doctor.
• Do not use the printer in the following cases:•
Stop use immediately, unplug the printer and call your local service representative to request repair.
Metal objects or liquids are spilt inside the printer.
The printer emits smoke, strange odors, or makes unusual noises.
The power cord or plug overheat or are broken, bent or damaged in any way.
• Failure to adhere to the following may result in fire, electric shock, or injury:
Do not place product close to the flammable solvents such as alcohol or thinner.
Do not open or modify the printer.
Use only the power cord/cables that came with your printer. Do not use these cables with other
devices.
Do not plug in to voltages or frequencies other than those specified.
Plug the power cord into the socket completely.
Do not plug in or unplug the power cord with wet hands.
Do not damage the power cord by twisting, bundling, tying, pulling or excessively bending it.
Do not place heavy objects on the power cord.
Do not connect multiple power cords to a single electrical outlet. Do not use multiple extension
cords.
Do not leave the printer plugged in during lightning storms.
Always unplug the power cord and cables when cleaning. Do not use flammable sprays or liquids
such as alcohol or thinners for cleaning.
Unplug the power cord once a month to check that it is not overheating, rusted, bent, scratched,
split, or otherwise damaged.
Caution
•
Do not put your hands inside the printer while printing.
•
Do not touch the metal parts of the print head immediately after printing.
•
Ink bottles
Keep out of reach of children.
Do not drink ink.
If ink is accidentally licked or swallowed, rinse out your mouth or drink one or two glasses of
111
water and obtain medical advice immediately.
If ink gets into your eyes, flush them with water right away, and obtain medical advice
immediately.
If ink gets on your skin, wash the area with soap and water immediately. If irritation to your skin
persists, obtain medical advice immediately.
When you store ink bottles, close bottle caps completely and place bottles in standing position. If
the ink bottles are laid down, ink may leak.
When refilling ink tanks, take sufficient care to prevent ink from spattering onto surroundings.
Ink may stain clothes or other belongings permanently. Washing may not remove ink stains.
Do not leave ink bottles in areas exposed to high temperature, such as near fire or a heater or in
a car. Bottles may warp and cause ink leakage or ink may become poor quality.
Do not subject ink bottles to impacts. Ink bottles may be damaged or bottle caps may come off by
such impact, and ink may leak.
Do not transfer ink to other containers. This may result in accidental ingestion, inappropriate use,
or poor ink quality.
• Moving the printer
Hold the printer by its sides and carry it with both hands.
112
General Notices
Choosing a Location
Refer to "Specifications" in the Online manual for details on operating environment.
• Do not install the printer in a location that is unstable or subject to excessive vibration.
• Do not install the printer in locations that get very hot (direct sunlight, or close to a heating source),
very humid or dusty locations, or outdoors.
• Do not place the printer on a thick rug or carpet.
• Do not place the printer flush against a wall.
Power Supply
• Keep the area around the power outlet clear at all times so you can easily unplug the power cord if
necessary.
• Never remove the plug by pulling on the cord.
General Notices
• Do not tilt the printer, stand it on end, or turn it upside down. This may cause ink to leak.
• Do not place anything on top of the printer. Be especially careful to avoid metal objects such as
paper clips and staples, and containers holding flammable liquids such as alcohol or thinner.
• Be sure to observe the following when loading the original on the platen. Failure to observe the
following may cause the scanner to malfunction or the platen glass to break.
◦ Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
◦ Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down
the original.
113
• Modifying or dismantling the print head or ink bottles, such as by putting holes in them, could cause
the ink to leak out and cause a malfunction. We recommend that you do not modify or dismantle
them.
• Do not put the print head or ink bottles into a fire.
114
Regulatory Information
Users in the U.S.A.
FCC Notice (U.S.A. Only)
For 120V, 60Hz model
Model Number: K10530 (Contains FCC Approved WLAN Module K30365)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If
such changes or modifications should be made, you could be required to stop operation of the equipment.
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The equipment complies with FCC radiation exposure limits for at uncontrolled equipment. This
equipment should be installed and operated with minimum distance at least 20cm between the radiator
and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or
operated with any other antenna or transmitter.
Canon U.S.A., Inc.
One Canon Park
Melville, New York 11747
1-800-652-2666
115
Interference
Do not use the printer around medical equipment or other electronic devices. Signals from the printer may
interfere with the correct operation of these devices.
116
WEEE (EU&EEA)
Only for European Union and EEA (Norway, Iceland and Liechtenstein)
This symbol indicates that this product is not to be disposed of with your household waste, according
to the WEEE Directive (2012/19/EU) and national legislation. This product should be handed over to a
designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product
or to an authorized collection site for recycling waste electrical and electronic equipment (EEE). Improper
handling of this type of waste could have a possible negative impact on the environment and human
health due to potentially hazardous substances that are generally associated with EEE. At the same
time, your cooperation in the correct disposal of this product will contribute to the effective usage of
natural resources. For more information about where you can drop off your waste equipment for recycling,
please contact your local city office, waste authority, approved WEEE scheme or your household waste
disposal service. For more information regarding return and recycling of WEEE products, please visit
www.canon-europe.com/weee.
Nur für Europäische Union und EWR (Norwegen, Island und
Liechtenstein)
Dieses Symbol weist darauf hin, dass dieses Produkt gemäß der EU-Richtlinie über Elektro- und
Elektronik-Altgeräte (2012/19/EU) und nationalen Gesetzen nicht über den Hausmüll entsorgt werden
darf. Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden. Dies
kann z. B. durch Rückgabe beim Kauf eines ähnlichen Produkts oder durch Abgabe bei einer
autorisierten Sammelstelle für die Wiederaufbereitung von Elektro- und Elektronik-Altgeräten geschehen.
Der unsachgemäße Umgang mit Altgeräten kann aufgrund potentiell gefährlicher Stoffe, die generell
mit Elektro- und Elektronik-Altgeräten in Verbindung stehen, negative Auswirkungen auf die Umwelt
und die menschliche Gesundheit haben. Durch die umweltgerechte Entsorgung dieses Produkts tragen
Sie außerdem zu einer effektiven Nutzung natürlicher Ressourcen bei. Informationen zu Sammelstellen
für Altgeräte erhalten Sie bei Ihrer Stadtverwaltung, dem öffentlich-rechtlichen Entsorgungsträger, einer
autorisierten Stelle für die Entsorgung von Elektro- und Elektronik-Altgeräten oder Ihrem örtlichen
Entsorgungsunternehmen. Weitere Informationen zur Rückgabe und Entsorgung von Elektro- und
Elektronik-Altgeräten finden Sie unter www.canon-europe.com/weee.
Union Européenne, Norvège, Islande et Liechtenstein uniquement.
117
Ce symbole indique que ce produit ne doit pas être jeté avec les ordures ménagères, conformément
à la directive DEEE (2012/19/UE) et à la réglementation de votre pays. Ce produit doit être confié au
distributeur à chaque fois que vous achetez un produit neuf similaire, ou à un point de collecte mis
en place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques et
Électroniques (DEEE). Le traitement inapproprié de ce type de déchet risque d'avoir des répercussions
sur l'environnement et la santé humaine, du fait de la présence de substances potentiellement
dangereuses généralement associées aux équipements électriques et électroniques. Parallèlement, votre
entière coopération dans le cadre de la mise au rebut correcte de ce produit favorisera une meilleure
utilisation des ressources naturelles. Pour plus d'informations sur les points de collecte des équipements
à recycler, contactez vos services municipaux, les autorités locales compétentes, le plan DEEE approuvé
ou le service d'enlèvement des ordures ménagères. Pour plus d'informations sur le retour et le recyclage
des produits DEEE, consultez le site: www.canon-europe.com/weee.
Uitsluitend bestemd voor de Europese Unie en EER (Noorwegen,
IJsland en Liechtenstein)
Dit symbool geeft aan dat dit product in overeenstemming met de AEEA-richtlijn (2012/19/EU) en
de nationale wetgeving niet mag worden afgevoerd met het huishoudelijk afval. Dit product moet
worden ingeleverd bij een aangewezen, geautoriseerd inzamelpunt, bijvoorbeeld wanneer u een nieuw
gelijksoortig product aanschaft, of bij een geautoriseerd inzamelpunt voor hergebruik van elektrische en
elektronische apparatuur (EEA). Een onjuiste afvoer van dit type afval kan leiden tot negatieve effecten
op het milieu en de volksgezondheid als gevolg van potentieel gevaarlijke stoffen die veel voorkomen
in elektrische en elektronische apparatuur (EEA). Bovendien werkt u door een juiste afvoer van dit
product mee aan het effectieve gebruik van natuurlijke hulpbronnen. Voor meer informatie over waar u
uw afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in
uw woonplaats, de reinigingsdienst, of het afvalverwerkingsbedrijf. U kunt ook het schema voor de afvoer
van afgedankte elektrische en elektronische apparatuur (AEEA) raadplegen. Ga voor meer informatie
over het inzamelen en recyclen van afgedankte elektrische en elektronische apparatuur naar www.canon-
europe.com/weee.
Sólo para la Unión Europea y el Área Económica Europea (Noruega,
Islandia y Liechtenstein)
Este símbolo indica que este producto no debe desecharse con los desperdicios domésticos, de acuerdo
con la directiva RAEE (2012/19/UE) y con la legislación nacional. Este producto debe entregarse en uno
de los puntos de recogida designados, como por ejemplo, entregándolo en el lugar de venta al comprar
un producto similar o depositándolo en un lugar de recogida autorizado para el reciclado de residuos de
aparatos eléctricos y electrónicos (RAEE). La manipulación inapropiada de este tipo de desechos podría
tener un impacto negativo en el entorno y la salud humana, debido a las sustancias potencialmente
118
peligrosas que normalmente están asociadas con los RAEE. Al mismo tiempo, su cooperación a la hora
de desechar correctamente este producto contribuirá a la utilización eficazde los recursos naturales. Para
más información sobre cómo puede eliminar el equipo para su reciclado, póngase en contacto con las
autoridades locales, con las autoridades encargadas de los desechos, con un sistema de gestión RAEE
autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de la
devolución y reciclado de RAEE, visite la web www.canon-europe.com/weee.
Només per a la Unió Europea i a l’Espai Econòmic Europeu (Noruega,
Islàndia i Liechtenstein)
Aquest símbol indica que aquest producte no s’ha de llençar a les escombraries de la llar, d’acord
amb la Directiva RAEE (2012/19/UE) i la legislació nacional. Aquest producte s’hauria de lliurar en un
dels punts de recollida designats, com per exemple, intercanviant-lo un per un en comprar un producte
similar o lliurant-lo en un lloc de recollida autoritzat per al reciclatge de residus d’aparells elèctrics i
electrònics (AEE). La manipulació inadequada d’aquest tipus de residus podria tenir un impacte negatiu
en l’entorn i en la salut humana, a causa de les substàncies potencialment perilloses que normalment
estan associades als AEE. Així mateix, la vostra cooperació a l’hora de llençar correctament aquest
producte contribuirà a la utilització efectiva dels recursos naturals. Per a més informació sobre els punts
on podeu lliurar aquest producte per procedir al seu reciclatge, adreceu-vos a la vostra oficina municipal,
a les autoritats encarregades dels residus, al pla de residus homologat per la RAEE o al servei de
recollida de deixalles domèstiques de la vostra localitat. Per a més informació sobre la devolució i el
reciclatge de productes RAEE, visiteu www.canon-europe.com/weee.
Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein)
Questo simbolo indica che il prodotto deve essere oggetto di raccolta separata in conformità alla
Direttiva RAEE (2012/19/UE) e alla normativa locale vigente. Il prodotto deve essere smaltito presso
un centro di raccolta differenziata, un distributore autorizzato che applichi il principio dell'"uno contro
uno", ovvero del ritiro della vecchia apparecchiatura elettrica al momento dell'acquisto di una nuova, o
un impianto autorizzato al riciclaggio dei rifiuti di apparecchiature elettriche ed elettroniche. La gestione
impropria di questo tipo di rifiuti può avere un impatto negativo sull'ambiente e sulla salute umana
causato dalle sostanze potenzialmente pericolose che potrebbero essere contenute nelle apparecchiature
elettriche ed elettroniche. Un corretto smaltimento di tali prodotti contribuirà inoltre a un uso efficace
delle risorse naturali ed eviterà di incorrere nelle sanzioni amministrative di cui all'art. 255 e successivi
del Decreto Legislativo n. 152/06. Per ulteriori informazioni sullo smaltimento e il recupero dei Rifiuti
di Apparecchiature Elettriche ed Elettroniche, consultare la Direttiva RAEE, rivolgersi alle autorità
competenti, oppure visitare il sito www.canon-europe.com/weee.
119
Apenas para a União Europeia e AEE (Noruega, Islândia e
Liechtenstein)
Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a Directiva
REEE (2012/19/UE) e a legislação nacional. Este produto deverá ser colocado num ponto de recolha
designado, por exemplo, num local próprio autorizado quando adquirir um produto semelhante novo
ou num local de recolha autorizado para reciclar resíduos de equipamentos eléctricos e electrónicos
(EEE). O tratamento inadequado deste tipo de resíduo poderá causar um impacto negativo no ambiente
e na saúde humana devido às substâncias potencialmente perigosas normalmente associadas aos
equipamentos eléctricos e electrónicos. Simultaneamente, a sua cooperação no tratamento correcto
deste produto contribuirá para a utilização eficaz dos recursos naturais. Para mais informações sobre os
locais onde o equipamento poderá ser reciclado, contacte os serviços locais, a autoridade responsável
pelos resíduos, o esquema REEE aprovado ou o serviço de tratamento de lixo doméstico. Para mais
informações sobre a devolução e reciclagem de produtos REEE, vá a www.canon-europe.com/weee.
Gælder kun i Europæiske Union og EØS (Norge, Island og
Liechtenstein)
Dette symbol angiver, at det pågældende produkt ikke må bortskaffes sammen med dagrenovation
jf. direktivet om affald af elektrisk og elektronisk udstyr (WEEE) (2012/19/EU) og gældende national
lovgivning. Det pågældende produkt skal afleveres på et nærmere specificeret indsamlingssted, f.eks.
i overensstemmelse med en godkendt én-til-én-procedure, når du indkøber et nyt tilsvarende produkt,
eller produktet skal afleveres på et godkendt indsamlingssted for elektronikaffald. Forkert håndtering
af denne type affald kan medføre negative konsekvenser for miljøet og menneskers helbred på grund
af de potentielt sundhedsskadelige stoffer, der generelt kan forefindes i elektrisk og elektronisk udstyr.
Når du foretager korrekt bortskaffelse af det pågældende produkt, bidrager du til effektiv brug af
naturressourcerne. Yderligere oplysninger om, hvor du kan bortskaffe dit elektronikaffald med henblik
på genanvendelse, får du hos de kommunale renovationsmyndigheder. Yderligere oplysninger om
returnering og genanvendelse af affald af elektrisk og elektronisk udstyr får du ved at besøge www.canon-
europe.com/weee.
Μόνο για την Ευρωπαϊκή Ένωση και τον ΕΟΧ (Νορβηγία, Ισλανδία και
Λιχτενστάιν)
120
Αυτό το σύμβολο υποδηλώνει ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μαζί με τα οικιακά
απορρίμματα, σύμφωνα με την Οδηγία σχετικά με τα Απόβλητα Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού
(ΑΗΗΕ) (2012/19/ΕΕ) και την εθνική σας νομοθεσία. Αυτό το προϊόν πρέπει να παραδίδεται σε
καθορισμένο σημείο συλλογής, π.χ. σε μια εξουσιοδοτημένη βάση ανταλλαγής όταν αγοράζετε ένα
νέο παρόμοιο προϊόν ή σε μια εξουσιοδοτημένη θέση συλλογής για την ανακύκλωση των αποβλήτων
Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού (ΗΗΕ). Ο ακατάλληλος χειρισμός αυτού του τύπου αποβλήτων
μπορεί να έχει αρνητικό αντίκτυπο στο περιβάλλον και την υγεία του ανθρώπου, λόγω δυνητικώς
επικίνδυνων ουσιών που γενικά συνδέονται με τον ΗΗΕ. Ταυτόχρονα, η συνεργασία σας όσον αφορά
τη σωστή απόρριψη αυτού του προϊόντος θα συμβάλει στην αποτελεσματική χρήση των φυσικών πόρων.
Για περισσότερες πληροφορίες σχετικά με τα σημεία όπου μπορείτε να απορρίψετε τον εξοπλισμό σας
για ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων,
το εγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών αποβλήτων. Για περισσότερες
πληροφορίες σχετικά με την επιστροφή και την ανακύκλωση των προϊόντων ΑΗΗΕ, επισκεφθείτε την
τοποθεσία www.canon-europe.com/weee.
Gjelder kun den europeiske union og EØS (Norge, Island og
Liechtenstein)
Dette symbolet indikerer at dette produktet ikke skal kastes sammen med husholdningsavfall, i henhold
til WEEE-direktiv (2012/19/EU) og nasjonal lov. Produktet må leveres til et dertil egnet innsamlingspunkt,
det vil si på en autorisert en-til-en-basis når du kjøper et nytt lignende produkt, eller til et autorisert
innsamlingssted for resirkulering av avfall fra elektrisk og elektronisk utstyr (EE-utstyr). Feil håndtering
av denne typen avfall kan være miljø- og helseskadelig på grunn av potensielt skadelige stoffer som
ofte brukes i EE-utstyr. Samtidig bidrar din innsats for korrekt avhending av produktet til effektiv bruk av
naturressurser. Du kan få mer informasjon om hvor du kan avhende utrangert utstyr til resirkulering ved
å kontakte lokale myndigheter, et godkjent WEEE-program eller husholdningens renovasjonsselskap. Du
finner mer informasjon om retur og resirkulering av WEEE-produkter på www.canon-europe.com/weee.
Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein)
alueelle.
Tämä tunnus osoittaa, että sähkö- ja elektroniikkalaiteromua koskeva direktiivi (SER-direktiivi,
2012/19/EU) sekä kansallinen lainsäädäntö kieltävät tuotteen hävittämisen talousjätteen mukana.
Tuote on vietävä asianmukaiseen keräyspisteeseen, esimerkiksi kodinkoneliikkeeseen uutta vastaavaa
tuotetta ostettaessa tai viralliseen sähkö- ja elektroniikkalaiteromun keräyspisteeseen. Sähkö- ja
elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä, koska
laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Lisäksi tuotteen asianmukainen
hävittäminen säästää luonnonvaroja. Lisätietoja sähkö- ja elektroniikkalaiteromun keräyspisteistä
saat kaupunkien ja kuntien tiedotuksesta, jätehuoltoviranomaisilta, sähkö- ja elektroniikkalaiteromun
121
kierrätysjärjestelmän ylläpitäjältä ja jätehuoltoyhtiöltä. Lisätietoja sähkö- ja elektroniikkalaiteromun
keräyksestä ja kierrätyksestä on osoitteessa www.canon-europe.com/weee.
Endast för Europeiska unionen och EES (Norge, Island och
Liechtenstein)
Den här symbolen visar att produkten enligt WEEE-direktivet (2012/19/EU) och nationell lagstiftning
inte får sorteras och slängas som hushållsavfall. Den här produkten ska lämnas in på en därför
avsedd insamlingsplats, t.ex. på en återvinningsstation auktoriserad att hantera elektrisk och elektronisk
utrustning (EE-utrustning) eller hos handlare som är auktoriserade att byta in varor då nya, motsvarande
köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön och
människors hälsa på grund av de potentiellt farliga ämnen som kan återfinnas i elektrisk och elektronisk
utrustning. Din medverkan till en korrekt avfallshantering av den här produkten bidrar dessutom till en
effektiv användning av naturresurserna. Kontakta ditt lokala kommunkontor, berörd myndighet, företag för
avfallshantering eller ta del av en godkänd WEEE-organisation om du vill ha mer information om var du
kan lämna den kasserade produkten för återvinning. För mer information om inlämning och återvinning av
WEEE-produkter, se www.canon-europe.com/weee.
Pouze Evropská unie a EHP (Norsko, Island a Lichtenštejnsko)
Tento symbol znamená, že podle směrnice o OEEZ (2012/19/EU) a podle vnitrostátních právních
předpisů nemá být tento výrobek likvidován s odpadem z domácností. Tento výrobek má být vrácen
do sběrného místa, např. v rámci autorizovaného systému odběru jednoho výrobku za jeden nově
prodaný podobný výrobek nebo v autorizovaném sběrném místě pro recyklaci odpadních elektrických
a elektronických zařízení (OEEZ). Nevhodné nakládání s tímto druhem odpadu by mohlo mít negativní
dopad na životní prostředí a lidské zdraví, protože elektrická a elektronická zařízení zpravidla obsahují
potenciálně nebezpečné látky. Vaše spolupráce na správné likvidaci tohoto výrobku současně napomůže
efektivnímu využívání přírodních zdrojů. Další informace o místech sběru vašeho odpadního zařízení
k recyklaci vám sdělí místní úřad vaší obce, správní orgán vykonávající dozor nad likvidací odpadu,
sběrny OEEZ nebo služba pro odvoz komunálního odpadu. Další informace týkající se vracení a
recyklace OEEZ naleznete na adrese www.canon-europe.com/weee.
Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein)
országaiban
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Ez a szimbólum azt jelzi, hogy a helyi törvények és a WEEE-irányelv (2012/19/EU) szerint a
termék nem kezelhető háztartási hulladékként. A terméket a kijelölt nyilvános gyűjtőpontokon kell
leadni, például hasonló cserekészülék vásárlásakor, illetve bármelyik, elektromos és elektronikai
berendezésekből származó hulladék (WEEE) átvételére feljogosított gyűjtőponton. Az ilyen jellegű
hulladékok a nem megfelelő kezelés esetén a bennük található veszélyes anyagok révén ártalmasak
lehetnek a környezetre és az emberek egészségére. Továbbá, a termékből származó hulladék
megfelelő kezelésével hozzájárulhat a természetes nyersanyagok hatékonyabb hasznosításához. A
berendezésekből származó, újrahasznosítható hulladékok elhelyezésére vonatkozó további tudnivalókért
forduljon a helyi önkormányzathoz, a közterület-fenntartó vállalathoz, a háztartási hulladék begyűjtését
végző vállalathoz, illetve a hivatalos WEEE-képviselethez. További tudnivalókat a WEEE-termékek
visszajuttatásáról és újrahasznosításáról a www.canon-europe.com/weee.
Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i
Liechtenstein)
Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprzętu elektrycznego i
elektronicznego (2012/19/UE) oraz przepisami lokalnymi nie należy wyrzucać tego produktu razem z
odpadami gospodarstwa domowego. Produkt należy przekazać do wyznaczonego punktu gromadzenia
odpadów, np. firmie, od której kupowany jest nowy, podobny produkt lub do autoryzowanego punktu
gromadzenia zużytego sprzętu elektrycznego i elektronicznego w celu poddania go recyklingowi.
Usuwanie tego typu odpadów w nieodpowiedni sposób może mieć negatywny wpływ na otoczenie i
zdrowie innych osób ze względu na niebezpieczne substancje stosowane w takim sprzęcie. Jednocześnie
pozbycie się zużytego sprzętu w zalecany sposób przyczynia się do właściwego wykorzystania zasobów
naturalnych. Aby uzyskać więcej informacji na temat punktów, do których można dostarczyć sprzęt
do recyklingu, prosimy skontaktować się z lokalnym urzędem miasta, zakładem utylizacji odpadów,
skorzystać z instrukcji zatwierdzonej dyrektywą WEEE lub skontaktować się z przedsiębiorstwem
zajmującym się wywozem odpadów domowych. Więcej informacji o zwracaniu i recyklingu zużytego
sprzętu elektrycznego i elektronicznego znajduje się w witrynie www.canon-europe.com/weee.
Platí len pre štáty Európskej únie a EHP (Nórsko, Island a
Lichtenštajnsko)
Tento symbol znamená, že podľa Smernice 2012/19/EÚ o odpade z elektrických a elektronických
zariadení (OEEZ) a podľa platnej legislatívy Slovenskej republiky sa tento produkt nesmie likvidovať
spolu s komunálnym odpadom. Produkt je potrebné odovzdať do určenej zberne, napr. prostredníctvom
výmeny za kúpu nového podobného produktu, alebo na autorizované zberné miesto, ktoré spracúva
odpad z elektrických a elektronických zariadení (EEZ). Nesprávna manipulácia s takýmto typom odpadu
môže mať negatívny vplyv na životné prostredie a ľudské zdravie, pretože elektrické a elektronické
zariadenia obsahujú potenciálne nebezpečné látky. Spoluprácou na správnej likvidácii produktu prispejete
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k účinnému využívaniu prírodných zdrojov. Ďalšie informácie o mieste recyklácie opotrebovaných
zariadení získate od miestneho úradu, úradu životného prostredia, zo schváleného plánu OEEZ alebo od
spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke:
www.canon-europe.com/weee.
Üksnes Euroopa Liit ja EMP (Norra, Island ja Liechtenstein)
See sümbol näitab, et antud toodet ei tohi vastavalt elektri- ja elektroonikaseadmete jäätmeid käsitlevale
direktiivile (2012/19/EL) ning teie riigis kehtivatele õigusaktidele utiliseerida koos olmejäätmetega. Antud
toode tuleb anda selleks määratud kogumispunkti, nt müügipunkt, mis on volitatud üks ühe vastu
vahetama, kui ostate uue sarnase toote, või elektri- ja elektroonikaseadmete jäätmete ümbertöötlemiseks
mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud
jäätmete tagastamise ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase
valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet
leitate ka Interneti-leheküljelt www.canon-europe.com/weee.
Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai)
Šis simbols norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu
atkritumiem (EEIA) un vietējiem tiesību aktiem no šī izstrādājuma nedrīkst atbrīvoties, izmetot to kopā
ar sadzīves atkritumiem. Šis izstrādājums ir jānodod piemērotā savākšanas vietā, piemēram, apstiprinātā
veikalā, kur iegādājaties līdzīgu jaunu produktu un atstājat veco, vai apstiprinātā vietā izlietotu elektrisko
un elektronisko iekārtu pārstrādei. Nepareiza šāda veida atkritumu apsaimniekošana var apdraudēt vidi
un cilvēka veselību tādu iespējami bīstamu vielu dēļ, kas parasti ir elektriskajās un elektroniskajās
iekārtās. Turklāt jūsu atbalsts pareizā šāda veida atkritumu apsaimniekošanā sekmēs efektīvu dabas
resursu izmantošanu. Lai saņemtu pilnīgāku informāciju par vietām, kur izlietoto iekārtu var nodot
pārstrādei, sazinieties ar vietējo pašvaldību, atkritumu savākšanas atbildīgo dienestu, pilnvarotu EEIA
struktūru vai sadzīves atkritumu apsaimniekošanas iestādi. Lai saņemtu plašāku informāciju par elektrisko
un elektronisko iekārtu nodošanu pārstrādei, apmeklējiet tīmekļa vietni www.canon-europe.com/weee.
Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui)
Šis ženklas reiškia, kad gaminio negalima išmesti su buitinėmis atliekomis, kaip yra nustatyta Direktyvoje
(2012/19/ES) ir nacionaliniuose teisė aktuose dėl EEĮ atliekų tvarkymo. Šį gaminį reikia atiduoti į tam
skirtą surinkimo punktą, pvz., pagal patvirtintą keitimo sistemą, kai perkamas panašus gaminys, arba
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į elektros ir elektroninės įrangos (EEĮ) atliekų perdirbimo punktą. Netinkamas tokios rūšies atliekų
tvarkymas dėl elektros ir elektroninėje įrangoje esančių pavojingų medžiagų gali pakenkti aplinkai
ir žmonių sveikatai. Padėdami užtikrinti tinkamą šio gaminio šalinimo tvarką, kartu prisidėsite prie
veiksmingo gamtos išteklių naudojimo. Jei reikia daugiau informacijos, kaip šalinti tokias atliekas, kad
jos būtų toliau perdirbamos, kreipkitės į savo miesto valdžios institucijas, atliekų tvarkymo organizacijas,
patvirtintų EEĮ atliekų sistemų arba jūsų buitinių atliekų tvarkymo įstaigų atstovus. Išsamesnės
informacijos apie EEĮ atliekų grąžinimo ir perdirbimo tvarką galite rasti apsilankę tinklalapyje www.canon-
europe.com/weee.
Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn)
Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo
ne smete odvreči v gospodinjske odpadke. Ta izdelek morate odložiti na ustrezno zbiralno mesto, na
primer pri pooblaščenem prodajalcu, ko kupite podoben nov izdelek ali na zbiralno mesto za recikliranje
električne in elektronske opreme. Neprimerno ravnanje s takšnimi odpadki lahko negativno vpliva na
okolje in človekovo zdravje zaradi nevarnih snovi, ki so povezane z električno in elektronsko opremo.
S pravilno odstranitvijo izdelka hkrati prispevate tudi k učinkoviti porabi naravnih virov. Če želite več
informacij o tem, kje lahko odložite odpadno opremo za recikliranje, pokličite občinski urad, komunalno
podjetje ali službo, ki skrbi za odstranjevanje odpadkov, ali si oglejte načrt OEEO. Če želite več informacij
o vračanju in recikliranju izdelkov v skladu z direktivo OEEO, obiščite www.canon-europe.com/weee.
Само за Европейския съюз и ЕИП (Норвегия, Исландия и
Лихтенщайн)
Този символ показва, че този продукт не трябва да се изхвърля заедно с битовите отпадъци,
съгласно Директивата за ИУЕЕО (2012/19/ЕC) и Вашето национално законодателство. Този
продукт трябва да бъде предаден в предназначен за целта пункт за събиране, например на база
размяна, когато купувате нов подобен продукт, или в одобрен събирателен пункт за рециклиране
на излязло от употреба електрическо и електронно оборудване (ИУЕЕО). Неправилното третиране
на този тип отпадъци може да доведе до евентуални отрицателни последствия за околната среда
и човешкото здраве поради потенциално опасните вещества, които обикновено са свързани с ЕЕО.
В същото време Вашето съдействие за правилното изхвърляне на този продукт ще допринесе за
ефективното използване на природните ресурси. Повече информация относно местата, където
може да предавате излязло от употреба оборудване за рециклиране, може да получите от
местните власти, от органа, отговорен за отпадъците и от одобрена система за излязло от
употреба ЕЕО или от Вашата местна служба за битови отпадъци. За повече информация относно
връщането и рециклирането на продукти от излязло от употреба ЕЕО посетете www.canon-
europe.com/weee.
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Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şi
Liechtenstein)
Acest simbol indică faptul că acest produs nu trebuie aruncat o dată cu reziduurile menajere, în
conformitate cu Directiva DEEE (Directiva privind deşeurile de echipamente electrice şi electronice)
(2012/19/UE) şi legile naţionale. Acest produs trebuie transportat la un punct de colectare special, de
exemplu un centru care preia produsele vechi atunci când achiziţionaţi un produs nou similar, sau la
un punct de colectare autorizat pentru reciclarea deşeurilor provenite de la echipamentele electrice şi
electronice (EEE). Mânuirea necorespunzătoare a acestor tipuri de deşeuri poate avea un impact negativ
asupra mediului înconjurător şi sănătăţii indivizilor, din cauza substanţelor potenţial nocive care sunt în
general asociate cu EEE. În acelaşi timp, cooperarea dvs. la reciclarea corectă a acestui produs va
contribui la utilizarea efectivă a resurselor naturale. Pentru mai multe informaţii privind locurile de reciclare
a deşeurilor provenite de la echipamente, contactaţi biroul primăriei locale, autoritatea responsabilă cu
colectarea deşeurilor, schema DEEE aprobată sau serviciul de colectare a deşeurilor menajere. Pentru
mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/
weee.
Samo za Europsku uniju i EEZ (Norveška, Island i Lihtenštajn)
Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi
(2012/19/EC) i vašem nacionalnom zakonu. Ovaj proizvod je potrebno predati na posebno mjesto za
sakupljanje otpada, npr. na ovlašteno mjesto gdje možete zamijeniti staro za novo ukoliko kupujete novi
sličan proizvod ili na ovlašteno mjesto za sakupljanje rabljene električne i elektroničke opreme (EEE) za
recikliranje. Nepropisno rukovanje ovom vrstom otpada može imati negativan učinak na okolinu i zdravlje
ljudi zbog supstanci koje su potencijalno opasne za zdravlje, a općenito se povezuju s EEE. Istovremeno,
vaša će suradnja kroz propisno odlaganje ovog proizvoda doprinijeti efektivnoj uporabi prirodnih resursa.
Za više informacija o tome gdje možete odložiti svoj otpad za recikliranje obratite se vašem lokalnom
gradskom uredu, komunalnoj službi, odobrenom WEEE programu ili službi za odlaganje kućnog otpada.
Ostale informacije o vraćanju i recikliranju WEEE proizvoda potražite na www.canon-europe.com/weee.
Korisnici u Srbiji
Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu
sa WEEE Direktivom (2012/19/EU) i nacionalnim zakonima. Ovaj proizvod treba predati određenom
centru za prikupljanje, npr. na osnovi "jedan-za-jedan" kada kupujete sličan novi proizvod, ili ovlašćenom
centru za prikupljanje za reciklažu istrošene električne i elektronske opreme (EEE). Nepravilno rukovanje
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ovom vrstom otpada može da ima moguće negativne posledice po životnu sredinu i ljudsko zdravlje
usled potencijalno opasnih materijala koji se uglavnom vezuju za EEE. U isto vreme, vaša saradnja
na ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa. Za više
informacija o tome gde možete da predate vašu staru opremu radi recikliranje, vas molimo, da
kontaktirate lokalne gradske vlasti, komunalne službe, odobreni plan reciklaže ili Gradsku čistoću. Za više
informacija o vraćanju i recikliranju WEEE proizvoda, posetite stranicu www.canon-europe.com/weee.
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Legal Restrictions on Scanning/Copying
Scanning, printing, copying, or modifying copies of the following may be punishable under law.
This list is non-exhaustive. When in doubt, check with a local legal representative.
• Paper money•
• Money orders•
• Certificates of deposit•
• Postage stamps (canceled or uncanceled)•
• Identification badges or insignia•
• Selective service or draft papers•
• Checks or drafts issued by governmental agencies•
• Motor vehicle licenses and certificates of title•
• Traveler's checks•
• Food stamps•
• Passports•
• Immigration papers•
• Internal revenue stamps (canceled or uncanceled)•
• Bonds or other certificates of indebtedness•
• Stock certificates•
• Copyrighted works or works of art, without the owner's consent•
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Printer Handling Precautions
Do not place any object on the document cover!
Do not place any object on the document cover. It will fall into the rear tray when the document cover is
opened and cause the printer to malfunction. Also, place the printer where objects will not fall on it.
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Transporting Your Printer
When relocating the printer for changing your living place or repairing it, make sure of the following.
Important
• You cannot take ink out of ink tanks.•
• Check if the tank cap is completely inserted.•
• Prepare for transporting the printer with the print head attached. This allows the printer to automatically•
cap the print head, thus preventing it from drying.
• Do not remove the print head. Ink may leak.•
• If ink stains the inside of the printer, wipe them using a soft cloth dampened with water.•
• When transporting the printer, pack the printer in a plastic bag so that ink does not leak.•
• Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient•
protective material to ensure safe transport.
• Do not tilt the printer. Ink may leak.•
• When a shipping agent is handling transport of the printer, have its box marked "THIS SIDE UP" to•
keep the printer with its bottom facing down. Mark also with "FRAGILE" or "HANDLE WITH CARE".
• Please handle with care and ensure the box remains flat and NOT turned upside down or on its side, as•
the printer may be damaged and ink in the printer may leak.
1.
Press the Setup button, use the button to select Maintenance, and press the OK
1.
button.
LCD and Operation Panel
2.
Use the button to select Transport mode and press the OK button.
2.
3.
Use the button to select Yes and press the OK button.
3.
If you do not want to enter the transporting mode, select No.
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Note
• When entering the transporting mode and proceeding with the procedure, the power is turned off•
automatically.
4.
Open the scanning unit / cover (A) .
4.
Important
• Do not touch tubes or other parts inside the printer. This can cause trouble with the printer.•
5. Turn the ink valve lever (B) to the left.5.
Important
•
The inside of the printer may become stained with ink. Be careful not to get your clothes and your
•
hands dirty.
6.
Close the scanning unit / cover.
6.
To close the scanning unit / cover, hold it up once, then take it down gently.
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The printer is turned off.
7. Check that ON lamp is off and unplug power cord.7.
Important
•
Do not unplug the printer while the ON lamp is lit or flashing, as it may cause malfunction or
•
damage to the printer, making the printer unable to print.
8.
Open the scanning unit / cover again.
8.
9.
Remove the carriage stopper (C) and insert it all the way into the hole in the printer side.
9.
Pull the carriage stopper forward while pulling it up and insert it in the same orientation.
10.
Close the scanning unit / cover.
10.
11.
Retract output tray extension and paper output tray.
11.
12.
Retract paper support.
12.
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13. Unplug the printer cable from the computer and from the printer, then unplug the power13.
cord from the printer.
14. Use adhesive tape to secure all the covers on the printer to keep them from opening during14.
transportation. Then pack the printer in the plastic bag.
Close and seal the opening of the bag with an object such as tape so as not to leak ink.
15. Attach the protective material to the printer when packing the printer in the box.15.
Important
• After transporting your printer, remove the carriage stopper, place it in the original position, turn the ink•
valve lever to the right, and then turn on the printer.
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When Repairing, Lending, or Disposing of the Printer
If you have entered personal data, passwords and/or other security settings on the printer, such information
may be stored in the printer.
When sending the printer for repair, lending or transferring the printer to another person, or disposing of the
printer, please be sure to follow the steps below in order to delete such information and prevent third parties
from accessing it.
• Press the Setup button, select Device settings > Reset setting > All data, and then select Yes.•
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Keeping Print Quality High
The key to printing with the optimal printing quality is to prevent the print head from drying or clogging.
Always observe the following rules for optimal printing quality.
Note
• Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or•
paint-stick, or bleed if water or sweat comes in contact with the printed area.
Never unplug the power cord until the power is turned off!
If you press the ON button to turn off the power, the printer caps the print head (nozzles) automatically to
prevent from drying. If you unplug the power cord from the wall outlet before the ON lamp is turned off, the
print head will not be capped properly and this will cause drying or clogging.
When unplugging the power cord, check that the ON lamp is not lit.
Print periodically!
Just as the tip of a felt pen becomes dry and unusable if it has not been used for a long time, even if it is
capped, the print head too, may become dried or clogged if the printer has not been used for a long time.
We recommend you to use the printer at least once a month.
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Front View
A: Operation Panel
Use to change the settings of the printer or to operate it.
Operation Panel
B: Document Cover
Open to load an original on the platen.
C: Paper Support
Extend to load paper in the rear tray.
D: Paper Guides
Align with both sides of the paper stack.
E: Feed Slot Cover
Prevents anything from falling into the feed slot.
Open it to slide the paper guides, and close it before printing.
F: Rear Tray
Load paper here. Two or more sheets of the same size and type of paper can be loaded at the same
time, and fed automatically one sheet at a time.
Loading Plain Paper / Photo Paper
Loading Envelopes
G: Paper Output Tray
Printed paper is ejected. Pull out it before printing.
H: Output Tray Extension
Open to support ejected paper.
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I: Platen
Load an original here.
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Rear View
A: Power Cord Connector
Plug in the supplied power cord.
B: Maintenance Cartridge
Absorbs ink used for cleaning.
Note
• For details on how to replace the maintenance cartridge, see Replacing Maintenance Cartridge.•
C: Maintenance Cover
Open when replacing the maintenance cartridge.
D: USB Port
Plug in the USB cable to connect the printer with a computer.
Important
• Do not touch the metal casing.•
• Do not plug in or unplug the USB cable while the printer is printing or scanning with the computer. This•
can cause trouble.
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Inside View
A: Scanning Unit / Cover
Scans originals. Open to refill ink tanks and to remove jammed paper.
B: Tank Cap
Open to refill ink tanks.
C: Ink Tanks
The gray and black ink tanks are on the left, and the red, cyan, magenta, and yellow ink tanks are on
the right.
If any ink levels are low, refill the low tanks.
Refilling Ink Tanks
D: Upper limit line
Indicates the maximum capacity of the ink.
E: Single dot
Indicates the amount of ink required when performing ink flush.
F: Lower limit line
Indicates the lower limit of the sufficient amount of ink to print. Refill the ink tank before the amount of
ink is below this line.
G: Ink Valve Lever
Operate when transporting a printer.
Transporting Your Printer
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H: Print Head Holder
The print head is pre-installed.
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Operation Panel
A: ON lamp
Lights after flashing when the power is turned on.
B: ON button
Turns the power on or off. Before turning on the power, make sure that the document cover is closed.
Turning the Printer On and Off
C: LCD (Liquid Crystal Display)
Displays messages, menu items, and the operational status.
D: OK button
Finalizes your selection of items. Also used to resolve errors.
E: Setup button
Displays the Setup menu screen. With this menu, you can perform printer maintenance and change
printer settings. Also used for selecting the input mode.
F: SCAN button
Switches the printer to the scan mode.
G: Wireless connect button
To set wireless router information in the printer directly from a smartphone or other such device (without
having to do any procedures at the router), hold down this button.
H: Stop button
Cancels operation when printing is in progress or when selecting a menu item.
144
I: Color button
Starts color copying, scanning, etc.
J: Alarm lamp
Lights or flashes when an error occurs.
K: Black button
Starts black & white copying, scanning, etc.
L: MENU button
Press to display the copy and scan menu items.
M: COPY button
Switches the printer to the copy mode.
N: and buttons
Used to select a setting item. These buttons are also used for entering characters.
O: Back button
Returns the LCD to the previous screen.
145
Checking that Power Is On
The ON lamp is lit when the printer is turned on.
Even if the LCD is off, if the ON lamp is lit, the printer is on.
Note
• It may take a while for the printer to start printing immediately after you turn on the printer.•
• The LCD will turn off if the printer is not operated for about 11 minutes. To restore the display, press•
any button or perform the print operation.
147
Turning the Printer On and Off
Turning on the printer
Press the ON button to turn on the printer.
The ON lamp flashes and then remains lit.
Checking that Power Is On
Note
• It may take a while for the printer to start printing immediately after you turn on the printer.•
• If an error message is displayed on the LCD, see When Error Occurred.•
• You can set the printer to automatically turn on when a print or scan operation is performed from a•
computer connected by USB cable or wireless network. This feature is set to off by default.
From the printer
ECO settings
From the computer
For Windows:
Managing the Printer Power
For macOS:
Managing the Printer Power
Turning off the printer
Press the ON button to turn off the printer.
When the ON lamp stops flashing, the printer is turned off.
148
Important
• When you unplug the power cord after turning off the printer, be sure to confirm that the ON lamp is•
off.
Note
• You can set the printer to automatically turn off when no operations are performed or no print jobs•
are sent to the printer for a certain interval. This feature is set to on by default.
From the printer
ECO settings
From the computer
For Windows:
Managing the Printer Power
For macOS:
Managing the Printer Power
149
Checking the Power Plug/Power Cord
Unplug the power cord once a month to confirm that the power plug/power cord does not have anything
unusual described below.
• The power plug/power cord is hot.•
• The power plug/power cord is rusty.•
• The power plug/power cord is bent.•
• The power plug/power cord is worn.•
• The power plug/power cord is split.•
Caution
• If you find anything unusual with the power plug/power cord described above, unplug the power cord•
and call for service. Using the printer with one of the unusual conditions above may cause a fire or an
electric shock.
150
Unplugging the Printer
To unplug the power cord, follow the procedure below.
Important
• When you unplug the power cord, press the ON button, then confirm that the ON lamp is off.•
Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the
print head and print quality may be reduced.
1.
Press the ON button to turn the printer off.
1.
2. Confirm that the ON lamp is off.2.
3.
Unplug the power cord.
3.
The specification of the power cord differs depending on the country or region of use.
151
LCD and Operation Panel
The Copy standby screen appears when the printer is turned on.
When the COPY button, SCAN button, or Setup button is pressed, the display switches to copy mode, scan
mode, or setup menu screen.
Copy mode
Scan mode
Setup
When the MENU button is pressed in the Copy standby screen or Scan standby screen, the menu screen
appears.
Copy menu
Setting Items for Copying
Special Copy Menu
Scan menu
Setting Items for Scanning Using Operation Panel
In a menu or settings screen, use the button to select an item or option, and then press the OK button
to proceed with the procedure.
Note
• For details on how to change settings, refer to Changing Settings from Operation Panel.•
152
Network Status Indication
Wi-Fi setting and the network status indicate by the icon.
If the icon appears on the LCD when the COPY button, SCAN button, or Setup button is
pressed, it indicates that Wi-Fi is enabled and the printer is connected to the wireless router.
Depending on the signal state, the icon will change.
Signal strength: 81 % or more
You can use the printer over Wi-Fi without any problems.
Signal strength: 51 % or more
The problem such as the printer cannot print may occur according to the network status. We
recommend placing the printer near the wireless router.
Signal strength: 50 % or less
The problem such as the printer cannot print may occur. Place the printer near the wireless
router.
Wi-Fi is enabled but the printer is not connected to the wireless router.
Note
• When Wi-Fi is disabled, the icon is not displayed.•
153
Entering Numbers, Letters, and Symbols
The buttons on the operation panel allow you to enter (or change) characters, numbers, or symbols when
setting up the network or making other settings.
Switching the Input Mode
The current input mode appears at the upper right corner of the LCD.
Pressing the Setup button on the operation panel toggles through the input modes in the order lowercase
> uppercase > numeric > symbols, showing the first available character.
The following shows available characters in each mode.
Mode Available characters
Lowercase abcdefghijklmnopqrstuvwxyz SP
Uppercase ABCDEFGHIJKLMNOPQRSTUVWXYZ SP
Numeric 1234567890 SP
Symbols
. @ - _ SP # ! " , ; : ^ ` = / | ' ? $ % & + ( ) [ ] { } < > \
~
SP: Indicates a space.
Note
• Only the input modes or characters available for input appear in their respective screens.•
Entering Numbers, Letters, and Symbols
Use the button to select a character and press the OK button to input it.
When input of all characters is complete, hold down the OK button. When a confirmation message
appears, select Yes and press the OK button.
•
To insert a space
•
Switch to the lowercase, uppercase, or numeric mode, and then press the button once.
Alternatively switch to the symbol mode and then press the button four times.
•
To delete the last entered character
•
Press the Back button. You can only delete the last entered character.
Note
•
To terminate character entry, press the Stop button. When a confirmation message appears, select
•
Yes and press the OK button.
154
Managing the Printer Power
Printer power supply is operated from Remote UI.
Energy saving settings
Energy saving settings allow you to set Auto power off and Auto power on.
Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or the
printer remains inactive for a certain period.
The Auto power on function automatically turns on the printer when data is received.
1.
Selecting Printer settings from Remote UI
1.
2.
Click Energy saving settings
2.
3.
Complete the following settings:
3.
Auto power off
Specify the time from the list. Printer automatically turns itself off, when data is not sent within the
specified time or the printer has remained inactive.
Auto power on
When you check this check box, the printer automatically turns itself on when data is sent.
4. Apply the settings4.
Click OK.
The printer will operate with the changed settings hereafter.
157
Changing the Printer Operation Mode
If necessary, switch between various modes of printer operation.
1. Check whether the printer is on and select Printer settings from Remote UI1.
2.
If necessary, complete the following settings:
2.
Print settings - Prevent paper abrasion
The printer can increase the gap between the print head and the paper during high-density printing
to prevent paper abrasion.
Check this check box to prevent paper abrasion.
Custom settings - Detect paper setting mismatch
If the check box is deselected, at the time of printing from PC, you can continue to print without the
message display even if the paper settings set in the Print dialog differs from the paper information
registered to the printer.
Ink drying wait time
You can set the length of the printer rest time until printing of the next page begins. The wait time
becomes longer as the value set in the list increases, and shorter as the value decreases.
If the paper gets stained because the next page is ejected before the ink on the printed page dries,
increase the ink drying wait time.
3.
Apply the settings
3.
Click OK.
The printer operates with the modified settings hereafter.
158
Changing Settings from Operation Panel
Changing Settings from Operation Panel
Setting Items on Operation Panel
Print settings
LAN settings
PictBridge settings
Smartphone print
Other dev. settings
Language selection
Firmware update
Reset setting
Feed settings
Ink level monitor
ECO settings
Quiet setting
System information
159
Changing Settings from Operation Panel
This section describes the procedure to change the settings in the Device settings screen, taking the steps
to specify Prevent abrasion as an example.
Note
• The (asterisk) on the LCD indicates the current setting.•
1.
Check that printer is turned on.
1.
2.
Press the Setup button.
2.
The Setup menu screen is displayed.
3.
Select Device settings and then press the OK button.
3.
The Device settings screen is displayed.
4. Select a setting item to adjust and then press the OK button.4.
The setting screen for the selected item is displayed.
5.
Select a setting item and then press the OK button.
5.
6.
Select a setting to specify and then press the OK button.
6.
For more on setting items on the operation panel:
Setting Items on Operation Panel
160
Setting Items on Operation Panel
Items for Printer
Other dev. settings
Language selection
ECO settings
Quiet setting
Items for Paper/Printing
Print settings
PictBridge settings
Smartphone print
Feed settings
Items for Maintenance/Management
LAN settings
Firmware update
Reset setting
Ink level monitor
System information
161
Print settings
Select this menu from Device settings in Setup menu.
• Prevent abrasion•
Use this setting only if the print surface becomes smudged.
Important
• Be sure to set this back to OFF after printing since it may result in lower printing speed or lower•
print quality.
• Amount of extension•
Selects the amount of image that extends off the paper when printing in borderless (full).
When performing Borderless Printing, slight cropping may occur at the edges since the printed image is
enlarged to fill the whole page. You can change the width to be cropped from the borders of the original
image as needed.
Important
• Settings will become ineffective in the following situations:•
Printing from a PictBridge (Wi-Fi) supporting device.
Printing from a standard form.
Note
• When performing settings from application software or the printer driver, these settings will be•
prioritized.
• If printouts contain margins even though you are printing in Borderless, specifying Amount: Large•
for this setting may help solve the problem.
• Auto photo fix set.•
When ON is selected, you can select whether to print photos using the Exif information recorded in the
image files when Default* or On is selected in printing with a PictBridge (Wi-Fi) compliant device.
* When Default is selected for the print setting on the PictBridge (Wi-Fi) compliant device, select Auto
photo fix for Photo fix in PictBridge settings.
162
LAN settings
Select this menu from Device settings in Setup menu.
Wi-Fi
Wireless Direct
Print LAN details
Wi-Fi
• Wi-Fi enab./disable•
Enables or disables Wi-Fi.
• Wi-Fi setup•
Selects the setup method for Wi-Fi connection.
Note
• You can also enter this setting menu by selecting Wi-Fi setup from the Setup menu screen and•
pressing the OK button.
◦ Easy WL connect◦
Select if you specify the settings of the access point information to the printer directly from
a device (such as a smartphone) without operating the wireless router. Follow the on-screen
instructions of the connecting device for the setup procedure.
◦ Manual connect◦
Select when you perform settings for Wi-Fi manually using the operation panel of the printer.
◦ WPS (Push button)◦
Select when you perform settings for Wi-Fi using a wireless router supporting a Wi-Fi Protected
Setup (WPS) push button method. Follow the on-screen instructions during setup.
◦ Other setup◦
▪ Manual setup▪
Select when you perform settings for Wi-Fi manually. You can specify multiple WEP keys.
▪
WPS (PIN code)
▪
Select when you perform settings for Wi-Fi using a wireless router supporting a Wi-Fi
Protected Setup (WPS) PIN code method. Follow the on-screen instructions during setup.
•
Manual setup
•
For details on each setting item:
Manual setup
163
Wireless Direct
• Switch WL Direct•
Enables/disables Wireless Direct.
• Change name (SSID)•
Changes the identifier (SSID/the printer's name displayed on a Wi-Fi Direct compatible device) for
Wireless Direct.
• Change password•
Changes the password for Wireless Direct.
• Confirm request•
Set whether the printer displays the confirmation screen when a Wi-Fi Direct compatible device is
connecting the printer.
• Manual setup•
For details on each setting item:
Manual setup
Print LAN details
You can print out the network settings of the printer such as its IP address and SSID.
For more information on the printer's network setting is printed out:
Printing Network Settings
Important
• The network settings printout contains important information about your network. Handle it with care.•
Manual setup
•
Set printer name
•
Specifies the printer name. You can use up to 15 characters for the name.
Note
• You cannot use the same printer name as that already used for other LAN connected devices.•
• You cannot use a hyphen for the initial or last character of the printer name.•
• TCP/IP settings•
Performs IPv4 or IPv6 setting.
• WSD setting•
Setting items when you use WSD (one of the network protocols supported in Windows).
◦ Enable/disable WSD◦
164
Selects whether WSD is enabled or disabled.
Note
• When this setting is enabled, the printer icon is displayed on the Network Explorer in•
Windows.
◦ Optimize WSD-In◦
Selecting Enable allows you to receive the WSD printing data faster.
◦ WSD scan from dev.◦
Selecting Enable allows you to transfer the scanned data to the computer using WSD.
◦ Timeout setting◦
Specifies the timeout length.
• Bonjour settings•
Setting items when you use Bonjour.
◦ Enab./disab. Bonjour◦
Selecting Enable allows you to use Bonjour to perform the network settings.
◦ Enter service name◦
Specifies the Bonjour service name. You can use up to 48 characters for the name.
Note
• You cannot use the same service name as that already used for other LAN connected•
devices.
• LPR setting•
Enables/disables the LPR setting.
• RAW protocol•
Enables/disables RAW printing.
• LLMNR•
Enables/disables LLMNR (Link-Local Multicast Name Resolution). Selecting Enable allows the printer
to detect printer's IP address from the printer name without a DNS server.
• IPP settings•
Selecting Enable allows you to print via the network with the IPP protocol.
• PictBridge commun.•
Setting items for printing from a PictBridge (Wi-Fi) compliant device.
◦ Enable/disable◦
Selecting Enable allows you to print from a PictBridge (Wi-Fi) compliant device.
◦ Timeout setting◦
Specifies the timeout length.
165
• IPsec settings•
Selecting Enable allows you to specify the IPsec settings.
166
Other dev. settings
Select this menu from Device settings in Setup menu.
• Key repeat•
Selecting ON lets you quickly display candidate numbers or characters by holding down the button
during character entry.
• Orig. remov. remind.•
Selects whether the printer will display the reminder screen in case you forget to remove the original
from the platen after scanning.
Important
• Depending on the type of original or the state of the document cover, forgetting to remove the•
original may not be detected.
• Wi-Fi pairing•
In order to connect Canon PRINT Inkjet/SELPHY, multiple configurations will be performed.
◦ Enab./disab. pairing◦
Set the printer's Wi-Fi pairing function to enable or disable.
◦ Additional pairing◦
On another function permit or prohibit Canon PRINT Inkjet/SELPHY pairing.
◦ Del. paired devices◦
Cancel all Canon PRINT Inkjet/SELPHY pairing.
• Fixed print quality•
Specifies print quality when printing on plain paper.
Note
• This feature is not compatible with borderless printing and direct printing from a PictBridge (Wi-Fi)•
compliant device.
167
Language selection
Changes the language for LCD messages and menus.
Japanese / English / German / French / Italian / Spanish / Portuguese / Dutch / Danish / Norwegian /
Swedish / Finnish / Russian / Ukrainian / Polish / Czech / Slovene / Hungarian / Slovak / Croatian /
Romanian / Bulgarian / Turkish / Greek / Estonian / Latvian / Lithuanian / Simplified Chinese / Korean /
Traditional Chinese / Indonesian / Vietnamese
168
Firmware update
Select this menu from Device settings in Setup menu.
You can update the firmware of the printer, check the firmware version, or perform settings of a notification
screen, a DNS server and a proxy server.
Important
• When you use this function, make sure the printer is connected to the internet.•
Note
• Only Current version is available when Disable is selected for Wi-Fi enab./disable of Wi-Fi in LAN•
settings.
• Install update•
Performs the firmware update of the printer. Follow the on-screen instructions to perform update.
Note
• If the firmware update is not complete, check the following and take an appropriate action.•
Check the network settings such as a wireless router.
If Cannot connect to the server; try again is displayed on the LCD, press the OK button and
try again after a while.
• Current version•
You can check the current firmware version.
• Update notification•
You can set the printer to display the firmware update information on the LCD when the firmware update
is available.
When Idle/Power off is selected, the printer informs you of the update during idle and the update
information also appears when you press the ON button.
• Auto update setting•
Select ON to automatically update the firmware to the latest version.
• DNS server setup•
Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup,
follow the display on the LCD to perform settings.
• Proxy server setup•
Performs settings for a proxy server. Select Use or Do not use. If you select Use, follow the display on
the LCD to perform settings.
169
Reset setting
Select this menu from Device settings in Setup menu.
You can set the settings back to the default.
• Web service setup•
Returns the Web service settings back to the default.
• LAN settings•
Returns the LAN settings back to the default.
• Setting data•
Sets the settings such as the paper size or media type back to the default.
• All data•
Sets all settings you made to the printer back to the default. The administrator password specified by
Remote UI or IJ Network Device Setup Utility reverts to the default setting.
Note
• You cannot set the following setting items back to the default:•
The language displayed on the LCD
The current position of the print head
CSR (Certificate Signing Request) for encryption method (SSL/TLS) setting
170
Feed settings
Select this menu from Setup menu.
By registering the paper size and the media type loaded on the rear tray, you can prevent the printer from
misprinting by displaying the message before printing starts when the loaded paper differs from the print
settings.
For details:
Paper Settings
• Save paper info•
Registers the paper size and the media type you load on the rear tray.
Note
• For more on the proper combination of paper settings you can specify by the printer driver•
(Windows) or on the LCD:
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
• Det. paper mismatch•
If you select ON, the printer detects whether the paper size and the media type are identical with those
registered in Save paper info. If printing starts with the settings that do not match, an error message is
displayed on the LCD.
• Detect reinsertion•
If you select ON, the printer detects paper insertion and removal. When the paper information
registration screen is displayed, register the paper size and the media type.
171
Ink level monitor
Select this menu from Setup menu.
• Ink notification•
Enables or disables the function which notifies the remaining ink.
Important
• If the remaining ink level notification function is disabled, visually inspect the remaining ink and refill•
the ink tanks as necessary. Continuing printing with ink below the lower limit line of an ink tank may
prevent satisfactory print quality.
• When changing the remaining ink level notification function from disabled to enabled, it is•
necessary to refill all ink tanks up to the upper limit line.
Refilling Ink Tanks
• Reset ink lev. count•
Resets the remaining ink count.
If you select Yes, you can reset the remaining ink count of all the ink tanks at once.
If you select No, you can specify the ink color and reset the remaining ink count in any ink tank.
Important
• After refilling the ink to the upper limit line of the ink tank, reset the remaining ink count.•
If the remaining ink count is reset when the ink tank is not full, the remaining ink level cannot be
detected properly.
172
ECO settings
This setting allows you to turn on/off the printer automatically to save electricity.
Turning off Printer Automatically
Turning on Printer Automatically
Turning off Printer Automatically
You can enable the printer to turn off automatically when no operation is made or no printing data is sent
to the printer for a specified period of time.
1.
Check that printer is turned on.
1.
2.
Press the Setup button.
2.
The Setup menu screen is displayed.
3. Select ECO settings and then press the OK button.3.
4. Select Auto power off and then press the OK button.4.
5. Select a time to turn off the printer and then press the OK button.5.
Turning on Printer Automatically
You can enable the printer to turn on automatically when printing data is sent to the printer or the printer is
operated for scanning from the computer.
1. Check that printer is turned on.1.
2. Press the Setup button.2.
The Setup menu screen is displayed.
3.
Select ECO settings and then press the OK button.
3.
4.
Select Auto power on and then press the OK button.
4.
5.
Select ON and then press the OK button.
5.
173
Quiet setting
Enables this function on the printer if you want to reduce the operating noise, such as when printing at night.
Follow the procedure below to perform setting.
1. Check that printer is turned on.1.
2.
Press the Setup button.
2.
The Setup menu screen is displayed.
3.
Select Quiet mode and then press the OK button.
3.
4.
Select ON or OFF and press OK button.
4.
When ON is selected, you can reduce the operating noise while printing is in progress.
Important
• When ON is selected, operating speed may be reduced compared to when OFF is selected.•
•
This function may not be so effective depending on the printer's setting. Furthermore, certain
•
noise, such as when the printer is preparing for printing, is not reduced.
Note
• You can set the quiet mode from the operation panel of the printer, the printer driver, or ScanGear•
(scanner driver). No matter how you set the quiet mode, the mode is applied when you perform
operations from the operation panel of the printer or printing and scanning from the computer.
174
System information
Select this menu from Setup menu.
• Current version•
Displays the current firmware version.
• Printer name•
Displays the printer name currently specified.
• Serial number•
Displays the printer serial number.
• Printed sheet count•
Displays the printed sheet count in increments of 50 sheets. (Ex: In case of 25 sheets, [1-50] is
displayed.)
175
Specifications
General Specifications
Interface USB Port:
Hi-Speed USB *
Network Port:
Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b
* A computer that complies with Hi-Speed USB standard is required. Since the
Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be
used at USB 1.1.
USB and the network can be used at the same time.
Operating environment Temperature: 41 to 95 °F (5 to 35 °C)
Humidity: 10 to 90 % RH (no condensation)
* The performance of the printer may be reduced under certain temperature
and humidity conditions.
Recommended conditions:
Temperature: 59 to 86 °F (15 to 30 °C)
Humidity: 10 to 80 % RH (no condensation)
* For the temperature and humidity conditions of papers such as photo paper,
refer to the paper's packaging or the supplied instructions.
Storage environment Temperature: 32 to 104 °F (0 to 40 °C)
Humidity: 5 to 95 % RH (no condensation)
Power supply AC 100-240 V, 50/60 Hz
(The supplied power cord is only for the country or region you purchased.)
Power consumption Printing (Copy): 16 W or less *1
Standby (minimum): 0.6 W or less *1*2
OFF: 0.2 W or less
*1 USB connection to a PC
*2 The wait time for standby cannot be changed.
External dimensions (W x D x H) Approx. 17.6 x 13.4 x 6.6 in. (Approx. 445 x 340 x 167 mm)
* With the trays retracted.
Weight Approx. 14.5 lb (Approx. 6.6 kg)
* With the Print Head installed.
176
Scan Specifications
Scanner driver Windows: TWAIN 1.9 Specification, WIA
Maximum scanning size A4/Letter, 8.5 x 11.7 in. (216 x 297 mm)
Optical resolution (horizontal x
vertical)
600 x 1200 dpi *
* Optical Resolution represents the maximum sampling rate based on ISO
14473.
Gradation (Input / Output) Gray: 16 bit/8 bit
Color: RGB each 16 bit/8 bit
Network Specifications
Communication protocol SNMP, HTTP, TCP/IP (IPv4/IPv6)
Wi-Fi Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b
Frequency bandwidth: 2.4 GHz
Channel: 1-11 or 1-13
* Frequency bandwidth and available channels differ depending on country or
region.
Communication distance: Indoors 164 feet/50 m
* Effective range varies depending on the installation environment and location.
Security:
WEP (64/128 bits)
WPA-PSK (TKIP/AES)
WPA2-PSK (TKIP/AES)
Setup:
WPS (Push button configuration/PIN code method)
Easy wireless connect
Minimum System Requirements
Conform to the operating system's requirements when higher than those given here.
Windows
Operating System Windows 10, Windows 8.1, Windows 7 SP1
Note: Operation can only be guaranteed on a PC with pre-installed Windows
7 or later.
Printer driver and IJ Printer Assistant Tool support the following OS:
Windows Server 2008 R2 SP1, Windows Server 2012 R2, Windows Server
2016 and Windows Server 2019.
177
Amount of hard disk space re-
quired for installing the driver
1.5 GB or more
The necessary amount of hard disk space may be changed without notice.
macOS
Operating System macOS 10.12.6 - macOS 10.15
Other Supported OS
iOS, iPadOS, Android, Chrome OS
Some functions may not be available with the supported OS.
Refer to the Canon web site for details.
Information in this manual is subject to change without notice.
178
Supported Media Types
For best results, choose paper designed for how you are printing. A variety of paper for documents as well
as photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, when
possible.
Media Types
Page Sizes
Paper Weight
Media Types
Genuine Canon paper
Note
• For warnings on use of the non-printable side, see each product's usage information.•
• Page sizes and media types differ depending on the country or region where the paper is sold. For•
details on page sizes and media types, access the Canon website.
• Genuine Canon paper is not available in some countries or regions. Note that in the United States,•
Canon paper is not sold by model number. Instead, purchase paper by name.
Paper for printing documents:
• Canon Red Label Superior <WOP111>•
• Canon Océ Office Colour Paper <SAT213>•
• High Resolution Paper <HR-101N>•
Paper for printing photos:
• Glossy Photo Paper "Everyday Use" <GP-501/GP-508>•
• Photo Paper Glossy <GP-701>•
• Photo Paper Plus Glossy II <PP-201/PP-208/PP-301>•
• Photo Paper Pro Luster <LU-101>•
• Photo Paper Plus Semi-gloss <SG-201>•
• Matte Photo Paper <MP-101>•
• Premium Fine Art Rough <FA-RG1>•
Paper for making original goods:
• Photo Stickers (16 stickers per sheet) <PS-108>•
• Photo Stickers (Free Cutting) <PS-208>•
• Photo Stickers (Variety Pack) <PS-808>•
• Restickable Photo Paper <RP-101>•
• Removable Photo Stickers <PS-308R>•
• Magnetic Photo Paper <MG-101/PS-508>•
180
• Light Fabric Iron-on Transfers <LF-101>•
• Dark Fabric Iron-on Transfers <DF-101>•
• Double sided Matte Paper <MP-101D>•
Paper other than genuine Canon paper
• Plain Paper (including recycled paper)•
•
Envelopes
•
Paper Load Limit
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Note
• When printing photos saved on a PictBridge (Wi-Fi) compliant device, you must specify the page•
size and media type.
Printing from Digital Camera
• When using art paper, see Before Printing on Art Paper.•
Page Sizes
You can use the following page sizes.
Note
• Page sizes and media types the printer supports differ depending on the OS you are using.•
Standard sizes:
• Letter•
• Legal•
• Executive•
• A6•
• A5•
• A4•
• B5•
• B-Oficio•
• M-Oficio•
• Foolscap•
• Legal(India)•
• KG/4"x6"(10x15)•
• 5"x7"(13x18cm)•
• 7"x10"(18x25cm)•
• 8"x10"(20x25cm)•
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• L(89x127mm)•
• 2L(127x178mm)•
• Square 3.5"•
• Square 5"•
• Hagaki•
• Hagaki 2•
• Envelope Com 10•
• Envelope DL•
• Nagagata 3•
• Nagagata 4•
• Yougata 4•
• Yougata 6•
• Envelope C5•
• Envelope Monarch•
• Card 2.17"x3.58"•
Special sizes
• Minimum size: 2.17 x 3.50 in. (55.0 x 89.0 mm)•
• Maximum size: 8.50 x 47.24 in. (216.0 x 1200.0 mm) *•
* When Height of Page Size is set to a value exceeding 26.61 in. (676 mm), Media Type is set to
Plain Paper.
Paper Weight
You can use paper in the following weight range.
• Plain paper: From 17 to 28 lb (64 to 105 g /m
2
)•
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Paper Load Limit
This section shows the paper load limits of the rear tray and the paper output tray.
Paper Load Limits of Rear Tray
Paper Load Limit of Paper Output Tray
Note
• Page sizes and media types differ depending on the country or region where the paper is sold. For•
details on page sizes and media types, access the Canon website.
Paper Load Limits of Rear Tray
Genuine Canon Paper
Paper for printing documents:
Media Name <Model No.> Rear Tray
Canon Red Label Superior <WOP111> Approx. 100 sheets
Canon Océ Office Colour Paper <SAT213> Approx. 80 sheets
High Resolution Paper <HR-101N>*1 Approx. 80 sheets
Paper for printing photos:
Media Name <Model No.> Rear Tray
Glossy Photo Paper "Everyday Use" <GP-501/
GP-508>*2
Photo Paper Glossy <GP-701>*2
Photo Paper Plus Glossy II <PP-201/PP-208/PP-301>*2
Photo Paper Pro Luster <LU-101>*2
Photo Paper Plus Semi-gloss <SG-201>*2
Matte Photo Paper <MP-101>
A4, Letter, 5"x7"(13x18cm), 8"x10"(20x25cm): 10
sheets
2L(127x178mm): 15 sheets
Square 5", Hagaki: 20 sheets
KG/4"x6"(10x15), L(89x127mm), Square 3.5": 30
sheets
Premium Fine Art Rough <FA-RG1> 1 sheet
Paper for making original goods:
Media Name <Model No.> Rear Tray
Photo Stickers (16 stickers per sheet) <PS-108>
Photo Stickers (Free Cutting) <PS-208>
Photo Stickers (Variety Pack) <PS-808>
Restickable Photo Paper <RP-101>
Removable Photo Stickers <PS-308R>
Magnetic Photo Paper <MG-101/PS-508>
Light Fabric Iron-on Transfers <LF-101>
1 sheet
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Dark Fabric Iron-on Transfers <DF-101>
Double sided Matte Paper <MP-101D>
Paper other than Genuine Canon Paper
Common Name Rear Tray
Plain Paper (including recycled paper)*1 Approx. 100 sheets (Legal, B-Oficio, M-Oficio, Fools-
cap: 10 sheets)
Envelopes 10 envelopes
*1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high
or low temperature or humidity. In this case, load half the amount of paper or less.
*2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding.
In this case, load one sheet at a time.
Paper Load Limit of Paper Output Tray
Genuine Canon Paper
Paper for printing documents:
Media Name <Model No.> Paper Output Tray
Canon Red Label Superior <WOP111>
Canon Océ Office Colour Paper <SAT213>
High Resolution Paper <HR-101N>
Approx. 50 sheets
Paper other than Genuine Canon Paper
Common Name Paper Output Tray
Plain Paper (including recycled paper) Approx. 50 sheets (Legal: 10 sheets)
When continuing printing with paper other than the above, we recommend removing already printed paper
or envelopes from the paper output tray to avoid smearing or discoloration.
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Unsupported Media Types
Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also
the printer to jam or malfunction.
• Folded, curled, or wrinkled paper•
• Damp paper•
• Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing•
on paper smaller than A5)
• Picture postcards•
• Postcards•
• Envelopes with a double flap•
• Envelopes with an embossed or treated surface•
• Envelopes whose gummed flaps are already moistened and adhesive•
• Any type of paper with holes•
• Paper that is not rectangular•
• Paper bound with staples or glue•
• Paper with an adhesive surface on the back such as label seal•
• Paper decorated with glitter, etc.•
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Handling Paper
• Be careful not to rub or scratch the surfaces of any types of paper when handling.•
• Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print•
quality may be degraded if the printing surface is smudged with sweat or oil that comes from your
hands.
• Do not touch the printed surface until the ink is dried. Even when the ink is dried, be careful not to touch•
the printed surface as much as possible when handling.
• Take out only the necessary number of paper from the package, just before printing.•
• To avoid curling, when you do not print, put unused paper back into the package and keep it on a level•
surface. And also, store it avoiding heat, humidity, and direct sunlight.
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Before Printing on Art Paper
When using art paper, dust is liable to be generated. It is therefore recommended that paper dust be
removed on art paper just before printing.
You will need a soft hair brush (or similar brush used to clean office
automation equipment).
The wider the brush, the more effective it will be.
OK - soft brush made from material such as polypropylene, polyethylene, horse hair or goat hair.
Important
• Be sure not to use brushes as shown below. The printing surface may be damaged.•
Not OK - brush made from hard material, cloth or washcloth, sticky and abrasive materials.
Paper dust removal procedure:
1. Check that the brush is not wet and free from dust or dirt.1.
2. Brush the overall printing surface carefully in one direction.2.
Important
•
Be sure to brush all the way across the paper; do not start brushing at the middle or stop
•
halfway.
•
Be careful not to touch the printing surface as much as possible.
•
187
3. To complete the removal of paper dust, brush the paper in the other direction from top to3.
bottom.
188
Printing
This printer is compatible with the macOS standard printing system (AirPrint).
You can start printing right away after connecting this printer to your Mac without installing any special
software.
Checking Your Environment
First, check your environment.
• AirPrint Operation Environment•
Mac running the latest version of OS
• Requirement•
The Mac and the printer must be connected by one of the following methods:
◦ Connected to the same network over a LAN
◦ Connected directly without wireless router (Direct Connection)
◦ Connected by USB
Print from a Mac
1. Check that printer is turned on1.
Note
• If Auto power on is enabled, printer automatically turns itself on when receiving a print job.
2. Load paper in printer2.
3. Select paper size and paper type from printer3.
Register the set paper size and paper type on the printer operation panel.
For instructions, see "
Paper Settings."
4. Start printing from your application software4.
The Print dialog opens.
5.
Select printer
5.
Select your model from the Printer list in the Print dialog.
192
Note
• Click Show Details to switch the setup window to the detailed display.
6. Check print settings6.
Set items such as Paper Size to the appropriate size, as well as Media Type from Media & Quality of
the pop-up menu.
Important
•
An error may occur if the paper size set in the print dialog is different from the paper size
registered on the printer. Select the correct items on the print dialog and the printer that
correspond to the paper being printed.
193
Note
• Use the Print dialog to set general print settings such as the layout and the print sequence.
For information about print settings, refer to macOS help.
7. Click Print7.
The printer prints according to the specified settings.
Important
• If you are performing large-format printing, make sure that there is plenty of remaining ink.
• If you set a custom paper size in Paper Size and set it to a length longer than the specified length,
the data will be printed with the "Media Type: Plain Paper, Print Quality: Standard" setting.
Note
• It can take the Wi-Fi a few minutes to get connected after the printer turns on. Print after checking
that the printer is connected to the network.
• You cannot print if Bonjour settings of printer are disabled. Check LAN settings of printer and enable
Bonjour settings.
•
Refer to "Cannot Print Using AirPrint" for printing problems.
•
The display of the settings screen may differ depending on the application software you are using.
•
If you print with Media Type set to Premium Fine Art Rough, the paper may get rubbed, reducing
the print quality at the top and bottom edges. When creating print data with the application software,
we recommend that you create 35 mm margins on the top and bottom edges.
Printing of Envelopes
For printing on the envelope from Mac, refer to the following.
Print result image Orientation of print data Orientation of loading envelope
The print data is rotated by 180 degrees
against the print result image.
Load the envelope in vertically with the address side
facing up so that the folded flap of the envelope will
be faced down on the right side.
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Perform Borderless Printing
The borderless printing function allows you to print data without any margin by enlarging the data so
that it extends slightly off the paper. In standard printing, margins are created around the document area.
However, in borderless printing function, these margins are not created. When you want to print data such
as a photo without providing any margin around it, set borderless printing.
The procedure for performing borderless printing is as follows:
Setting Borderless Printing
1.
Set the Amount of extension on the printer operation panel
1.
For information on how to set the amount of extension, see "Print settings."
Important
• When the Amount: Large is set, the back side of the paper may become smudged.
2. Select sheet size for borderless printing2.
Select XXX Borderless for Paper Size from the print dialog.
3.
Click Print
3.
When you perform print, the data is printed without any margins on the paper.
195
Important
• Borderless printing only supports specific paper sizes. Make sure to select a paper size with the
wording "Borderless" from the Paper Size.
• Print quality may deteriorate or the sheet may be stained at the top and bottom depending on the
type of paper used.
• When the ratio of the height to the width differs from the image data, a portion of the image may not
be printed depending on the size of the media used.
In this case, crop the image data with an application software according to the paper size.
• When scaled printing or page layout printing is enabled, you cannot perform borderless printing.
Note
• The use of borderless printing is not recommended if Plain Paper is selected for Media Type in
Media & Quality.
Expanding the Range of the Document to Print
Setting a large amount of extension allows you to perform borderless printing with no problems. However,
the portion of the document extending off the paper range will not be printed and for this reason, the
subjects around the perimeter of a photo may not be printed.
If you are not satisfied with the borderless printing results, reduce the amount of extension in printer
operation panel.
Important
• When the amount of extension is decreased, an unexpected margin may be produced on the print,
depending on the size of the paper.
Note
• When the Amount: Minimum is set, image data will be printed in the full size. If you set this when
printing the address side of a postcard, the postal code of the sender is printed in the correct position.
196
Printing on Postcards
This section describes the procedure for printing on postcards.
1. Load postcards in printer1.
2.
Select paper size and paper type from the printer
2.
Register Hagaki for paper size from the printer operation panel.
Also, register IJ Hagaki, Hagaki K, or Hagaki for paper type, according to your purpose. When you print
on the address side, register Hagaki.
3.
Select Paper Size and Media Type from the print dialog
3.
Select Postcard or Postcard Borderless for Paper Size from the print dialog. When you print on the
address side, select Postcard.
Select Hagaki, Hagaki (A), Hagaki K, Hagaki K (A), Ink Jet Hagaki, Ink Jet Hagaki (A), for Media
Type from the print dialog.
Important
•
This printer cannot print on postcards that have photos or stickers attached.
•
You will get cleaner printing if you print the message side first and then print the address side.
4.
Click Print
4.
The printer prints according to the specified settings.
197
Adding Printer
Procedure for adding printer to your Mac is explained.
To re-add a printer that was deleted, open System Preferences -> Printers & Scanners, click + next to the
printer list, and then perform the procedure described below.
If your printer is connected via USB, and you connect the USB cable to a Mac, the printer is automatically
added. The below procedure is not necessary in this case.
1.
Check whether Default is selected in the displayed dialog
1.
Note
•
It may take a little time for your printer to appear.
2.
Select the printer
2.
Select the printer listed as Bonjour Multifunction.
Note
•
Check the following if printer does not appear.
Printer is on
Firewall function of the security software is off
Printer is either connected to the wireless router or directly connected to the PC (Direct
Connection)
3. Select Secure AirPrint from Use3.
4. Click Add4.
The printer is added to your Mac.
198
How to Open Printer Settings Screen
The settings screen of the printer can be displayed from your application software.
Opening the Page Setup Dialog
Use this procedure to set the page (paper) settings before printing.
1.
Select Page Setup... from the File menu of the application software
1.
The Page Setup dialog opens.
Opening the Print Dialog
Use this procedure to set the print settings before printing.
1.
Select Print... from the File menu of the application software
1.
The Print dialog opens.
199
Displaying the Printing Status Screen
Check the print progress according to the following procedure:
1. Launch the printing status screen1.
•
If the print data has been sent to the printer
•
The printing status screen opens automatically. To display the printing status screen, click the
(the printer icon) displayed on the Dock.
•
If the print data has not been sent to the printer
•
Open System Preferences, and select Printers & Scanners.
To display the printing status screen, select your printer model from the printer list, and then click
Open Print Queue....
2.
Check the printing status
2.
You can check the name of the file being printed or ready for being printed.
Deletes the specified print job.
Stops printing the specified document.
Resumes printing the specified document.
Stops printing all documents.
Displayed only when printing of all documents is being stopped, and resumes printing all documents.
Important
• If an error occurs, an error message will appear on the printing progress confirmation screen.
• The content of the error message may differ depending on the OS version.
• The printer part names in the error message may differ from what is listed in this manual.
• If the content of the error message is difficult to understand, check the error message displayed on the
printer operation panel.
200
Deleting the Undesired Print Job
If the printer does not start printing, canceled or failed print job data may be remaining.
Delete unnecessary print jobs from the print status check screen.
1. Open System Preferences, and select Printers & Scanners1.
2.
Select your model, and then click Open Print Queue...
2.
The print status check screen appears.
3.
Select the unnecessary print job and click (Delete)
3.
The selected print jobs will be deleted.
201
Removing Printer That Is No Longer Required from List of
Printers
The printer that is no longer in use can be removed from the list of printers.
Before removing the printer, remove the cable connecting the printer and PC.
You cannot remove the printer if you are not logged on as the administrator. For information about an
administrative user, see Users & Groups from System Preferences.
1.
Open System Preferences, and select Printers & Scanners
1.
2.
Delete printer from list of printers
2.
Select the printer you wish to remove from the list of printers and click -.
Click Delete Printer when the confirmation message appears.
202
Printing Using Canon Application Software
Easy-PhotoPrint Editor Guide
203
Printing from Smartphone/Tablet
Printing from iPhone/iPad/iPod touch (iOS)
Printing from Smartphone/Tablet (Android)
204
Paper Settings
By registering the paper size and the media type loaded on the rear tray, you can prevent the printer from
misprinting by displaying the message before printing starts when the paper size or the media type of the
loaded paper differs from the print settings.
Note
• The default display setting is different between when you print or copy from the operation panel of the•
printer, when you print from Smartphone/tablet, when you print from Windows, and when you print from
macOS.
Default Setting for Displaying the Message which Prevents Misprinting
After loading paper:
The screen to register the rear tray paper information is displayed.
Register the paper size and the media type according to the loaded paper.
Important
• For more on the proper combination of paper settings you can specify by the printer driver for•
Windows and on the LCD:
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
205
When the paper settings for printing/copying are different from the
paper information registered to the printer:
Ex:
• Paper settings for printing/copying: A5•
• Paper information registered to the printer: A4•
When you start printing or copying, a message is displayed.
Pressing the OK button displays the paper setting specified for printing or copying under the message.
Please choose one of the following.
Note
• Depending on the setting, the choices below may not be displayed.•
Print on set paper
Select if you want to print/copy on the paper loaded without changing the paper settings.
For example, when the paper setting for printing/copying is A5 and the paper information registered
to the printer is A4, the printer starts printing/copying on the paper loaded in the rear tray without
changing the paper size setting for printing/copying.
Replace the paper
Select if you want to print after replacing the paper of the rear tray.
For example, when the paper size setting for printing/copying is A5 and the paper information
registered to the printer is A4, you load A5 sized paper in the rear tray before you start printing/
copying.
The paper information registration screen is displayed after replacing the paper. Register the paper
information according to the paper that you loaded.
Note
• For more on the proper combination of paper settings you can specify by the printer driver for•
Windows and on the LCD:
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
Cancel
Cancels printing.
206
Select when you change the paper settings specified for printing/copying. Change the paper settings
and try printing/copying again.
Default Setting for Displaying the Message which Prevents Misprinting
• When you print/copy using the operation panel of the printer or when you print from•
smartphone/tablet:
The message which prevents misprinting is enabled by default.
To change the setting:
Feed settings
• When you print from Windows:•
The message which prevents misprinting is disabled by default.
To change the setting:
Changing the Printer Operation Mode
• When you print from macOS:•
The message which prevents misprinting is enabled by default.
To change the setting:
Changing the Printer Operation Mode
Important
• When the message which prevents misprinting is disabled:•
The printer starts printing/copying even though the paper settings for printing/copying and the paper
information registered to the printer are different.
207
Making Copies
This section describes the basic procedure to perform standard copying.
1. Check that printer is turned on.1.
2.
Load paper.
2.
3.
Press the COPY button.
3.
The Copy standby screen is displayed.
4.
Load original on platen.
4.
5.
Confirm the page size (A) and magnification (B).
5.
Note
• To change or confirm the page size, magnification, or other settings, press the MENU button, then•
use the button to display the desired setting item.
Setting Items for Copying
• Press the COPY button to reset the magnification to 100%.•
6. Use the button to specify the number of copies.6.
7. Press the Black button or the Color button.7.
The printer starts copying.
Remove the original on the platen after copying is complete.
Important
•
Do not open the document cover or remove the original while Scanning... is displayed on the
•
screen.
Note
•
To cancel copying, press the Stop button.
•
•
You can add the copying job while printing.
•
Adding the Copying Job (Reserve copy)
209
Adding the Copying Job (Reserve copy)
You can add the copying job while printing (Reserve copy).
The screen like shown below is displayed when you can reserve copy.
Load the original on the platen and press the same button (the Color button or the Black button) as the
one which you previously pressed.
Important
• When you load the original on the platen, open and close the document cover gently.•
Note
• When Print quality is set to High, you cannot add the copying job.•
• When you add the copying job, the number of copies or the settings such as the page size or media•
type cannot be changed.
• If you press the Stop button while reserve copying is in progress, the screen to select the method•
to cancel copying is displayed. If you select Cancel all reserv. then press the OK button, you can
cancel copying all scanned data. If you select Cancel last reserv. then press the OK button, you can
cancel the last copying job.
• If you set a document of too many pages to reserve copy, Memory is full may appear on the LCD.•
Press the OK button and wait a while, then try copying again.
• If Try again appears on the LCD when scanning, press the OK button, then press the Stop button to•
cancel copying. After that, copy the documents that have not been finished copying.
210
Setting Items for Copying
You can change the copy settings such as the page size, media type, and intensity.
In the copy mode, press the MENU button, use the button to select a setting item, then press the OK
button.
Use the button to adjust each setting item, then press the OK button. The next setting item is
displayed.
The LCD returns to the Copy standby screen when all the settings are complete.
Note
• The (asterisk) on the LCD indicates the current setting.•
• Some settings cannot be specified in combination with the setting of other setting items or the copy•
menu.
• The settings of the page size, media type, etc. are retained even if the printer is turned off.•
• Enlarge/Reduce•
Select the reduction/enlargement method.
Reducing/Enlarging Copies
Ex:
Note
• This setting item is displayed under the following conditions.•
When standard copying is selected
When Borderless copy is selected for Special copy
• Copy intensity•
Change the intensity (brightness).
Ex:
Note
• If you select Manual adjust, use the button to decrease the intensity or the button to•
increase it.
• Page size•
Select the page size of the loaded paper.
Ex:
211
Note
• Some of setting items are not available depending on the country or region of purchase.•
• Media type•
Select the media type of the loaded paper.
Ex:
• Print quality•
Select the print quality according to the original.
Ex:
Note
• Select High to copy in grayscale. Grayscale renders tones in a range of grays instead of black or•
white.
• 4-on-1 layout•
Select the layout when copying four original pages onto a single sheet of paper by reducing each image.
Four different layouts are available.
Ex:
Note
• This setting item is displayed only when 4-on-1 copy is selected for Special copy.•
Copying Four Pages onto Single Page
212
Scanning from Computer (macOS)
Scanning According to Item Type or Purpose (IJ Scan Utility Lite)
IJ Scan Utility Lite Features
Scanning Easily (Auto Scan) Basics
Scanning Documents and Photos
Scanning Tips
Positioning Originals (Scanning from Computer)
Important
• Available functions and settings vary depending on your scanner or printer.
214
IJ Scan Utility Lite Features
Use IJ Scan Utility Lite to scan and save documents, photos, or other items at one time by simply clicking
the corresponding icon.
Important
• The displayed items and available functions vary depending on your scanner or printer.
Multiple Scanning Modes
Auto allows for one click scanning with default settings for various items. Document will sharpen text in a
document or magazine for better readability, and Photo is best suited for scanning photos.
Note
• For details on the IJ Scan Utility Lite main screen, see IJ Scan Utility Lite Main Screen.
Save Scanned Images Automatically
Scanned images are automatically saved to a preset folder. The folder can be changed as needed.
Note
• The default save folder is the Pictures folder.
• For how to specify a folder, see Settings Dialog.
Application Integration
Scanned images can be sent to other applications. For example, display scanned images in your favorite
graphics application, attach them to e-mails, or extract text from images.
216
Note
• To set the applications to integrate with, see Settings Dialog.
217
Scanning Easily (Auto Scan)
Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (Auto
Document Feeder).
Important
• This function is not supported depending on your model.•
• The following types of items may not be scanned correctly. In that case, adjust the cropping frames•
(selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility Lite main
screen, and then scan again.
Photos with a whitish background
Items printed on white paper, hand-written text, business cards, and other unclear items
Thin items
Thick items
• When scanning two or more documents from the ADF, place documents of the same size.
1. Check that scanner or printer is turned on.1.
2. Place items on platen or ADF.2.
Positioning Originals (Scanning from Computer)
3.
Start IJ Scan Utility Lite.
3.
4. Click Auto.4.
Scanning starts.
Note
• To cancel the scan, click Cancel.
• Use the Settings (Auto Scan) dialog to set where to save the scanned images and to make advanced
scan settings.
• To scan a specific item type, see the following pages.•
Scanning Documents and Photos
Scanning with Favorite Settings
218
Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder)
219
Scanning Documents and Photos
Scan items placed on the platen with settings suitable for documents or photos.
Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF.
1. Place the item on the platen.1.
Positioning Originals (Scanning from Computer)
2.
Start IJ Scan Utility Lite.
2.
3.
To specify the paper size, resolution, PDF settings, etc., click Settings..., and then set each
3.
item in the Settings dialog.
Note
•
Once settings are made in the Settings dialog, the same settings can be used for scanning from
the next time.
•
In the Settings dialog, specify image processing settings such as slant correction, set where to
save the scanned images, and more, as needed.
When setting is completed, click OK.
4.
Click Document or Photo.
4.
Scanning starts.
Note
• To cancel the scan, click Cancel.
220
Positioning Originals (Scanning from Computer)
This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. If
items are not placed correctly they may not be scanned correctly.
Important
• Be sure to observe the following when loading the original on the platen. Failure to observe the•
following may cause the scanner to malfunction or the platen glass to break.
Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the
original.
• Close the document cover when scanning.
• Do not touch the operation panel buttons or LCD (Liquid Crystal Display) when opening/closing the
document cover. May result in unintended operation.
• When using a personal scanner in the upright position, the item type may not be detected automatically.
In that case, specify the item type in IJ Scan Utility and scan.
Placing Items (Platen)
Placing Documents (ADF (Auto Document Feeder))
Placing Items (When Using Stand)
Placing Items (Platen)
Place items as described below to scan by detecting the item type and size automatically.
Important
• Depending on your model, the function to scan by automatically detecting the item type and size does
not appear.
• When scanning by specifying the paper size, align an upper corner of the item with the corner at the
arrow (alignment mark) of the platen.
• Photos that have been cut to irregular shapes and items smaller than 1.2 inches (3 cm) square
cannot be cropped accurately when scanning.
• Reflective disc labels may not be scanned as expected.
•
If scanned by detecting the item type and size automatically, the response may differ. In that case,
adjust the cropping frame (selection box) manually.
Photos, Postcards, Business Cards, and BD/DVD/CD Magazines, Newspapers, and Documents
Single item:
Place the item face-down on the platen, with 0.4 inch (1 cm)
or more space between the edges (diagonally striped area)
Place the item face-down on the platen and align an
upper corner of the item with the corner at the arrow
(alignment mark) of the platen. Portions placed on
the diagonally striped area cannot be scanned.
222
of the platen and the item. Portions placed on the diagonally
striped area cannot be scanned.
Important
•
Large items (such as A4 size photos) that cannot be
placed away from the edges/arrow (alignment mark) of
the platen may be saved as PDF files. To save in a for-
mat other than PDF, scan by specifying the data format.
Multiple items:
Allow 0.4 inch (1 cm) or more space between the edges (di-
agonally striped area) of the platen and items, and between
items. Portions placed on the diagonally striped area cannot
be scanned.
: 0.4 inch (1 cm) or more
Note
•
In IJ Scan Utility Lite, place up to 12 items.
•
Positions of slanted items (10 degrees or less) are cor-
rected automatically.
Important
•
Inkjet All-In-One printer:
•
For the portions in which items cannot be scan-
ned, click Home to return to the top page of the
Online Manual for your model and search for
"Loading Originals."
• Personal scanner:•
For the portions in which items cannot be scan-
ned, click Home to return to the top page of the
Online Manual for your model and search for
"Items You Can Place & How to Place Items."
Placing Documents (ADF (Auto Document Feeder))
Important
• Place and align documents of the same size when scanning two or more documents.
• For supported document sizes when scanning from the ADF, click Home to return to the top page of
the Online Manual for your model and search for "Supported Originals."
223
1. Make sure any original has been removed from platen.1.
2. Open document tray (A).2.
3.
Slide the document guide (B) all the way out.
3.
4. Load document with side to scan facing up in document tray.4.
Insert the document until it stops.
5.
Adjust document guide to match width of document.
5.
Do not slide the document guide too hard against the document. The document may not be fed
properly.
224
Note
• When scanning duplex documents, place the front sides facing up. They will not be scanned correctly
if placed the other way around.
Placing Items (When Using Stand)
1.
Place item on platen.
1.
1. Open the document cover.1.
2. Place the item with the side to scan facing the platen, and then align it with the alignment2.
mark.
Important
•
If you open the document cover wide, the scanner may fall over.
•
Portions placed over (A) (0.094 inch (2.4 mm) from the left edge of the platen) or (B) (0.106 inch
•
(2.7 mm) from the front edge) cannot be scanned.
2.
Gently close document cover.
2.
225
While scanning, hold the document cover gently with your hand to keep it closed.
Important
•
Keep these points in mind when using the scanner in the upright position.
Do not subject the scanner to vibration during operation. The correct image results may not
be obtained (for example, images may blur).
The item type may not be detected automatically. In that case, specify the item type in IJ
Scan Utility and scan.
226
Network
Cannot Find Printer on Network (Windows/macOS)
Network Key (Password) Unknown
For other questions about network, click here.
Print
Printer Does Not Print
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines
Printout (Copy) Results Are Unsatisfactory
What to Do When Paper Is Jammed
Cannot Find Printer on Network
Installation
Failed to MP Drivers (Printer Driver) Installation (Windows)
Error
Four-Digit Alphanumeric Characters Appear on LCD
When Error Occurred
Message (Support Code) Appears
Repairing Your Printer
Frequently Asked Questions
Solve Problems
Printer Does Not Work
Printer Does Not Turn On
Printer Turns Off Unexpectedly or Repeatedly
Wrong Language Appears in LCD
LCD Is Off
USB Connection Problems
Printer Does Not Print
Printing (Copying) Stops
Cannot Print Using AirPrint
Ink Does Not Come Out
What to Do When Paper Is Jammed
Printer Does Not Pick up or Feed the Paper/"No Paper" Error
Printout (Copy) Results Are Unsatisfactory
Scanning Problems (Windows)
Scanning Problems (macOS)
Scan Results Are Unsatisfactory (Windows)
Scan Results Are Unsatisfactory (macOS)
Cannot Print (Scan) from Smartphone/Tablet
227
Cannot Set Correctly (Network)
Cannot Find Printer on Network
Manually Solved Network Troubles
Network Key (Password) Unknown
Forgot Administrator Password of Printer
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings
Message Appears on Computer During Setup
Checking Network Information of Printer
Restoring to Factory Defaults
Cannot Set Correctly (Installation)
Failed to MP Drivers (Printer Driver) Installation (Windows)
Updating MP Drivers (Printer Driver) in Network Environment (Windows)
Error or Message Appears
Four-Digit Alphanumeric Characters Appear on LCD
When Error Occurred
Message (Support Code) Appears
List of Support Code for Error
Error Message Appears on PictBridge (Wi-Fi) Compliant Device
IJ Scan Utility Error Messages (Windows)
IJ Scan Utility Lite Error Messages (macOS)
ScanGear (Scanner Driver) Error Messages (Windows)
Operation Problems
Network Communication Problems
Printing Problems
Problems While Printing (Scanning) from Smartphone/Tablet
Scanning Problems (Windows)
Scanning Problems (macOS)
Mechanical Problems
Installation and Download Problems
Errors and Messages
If You Cannot Solve a Problem
Repairing Your Printer
Check the State of the Print Head
228
Network FAQ
Here are frequently asked questions on network. Select a connection method you are using, or you want to
use.
Wireless LAN
Wireless Direct
Wireless LAN
Cannot Find Printer
Cannot Find Printer on Network
Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB)
Searching Printer by IP Address or Host Name During Setup
Detect Same Printer Name
Switching Printer's Connection to Network or Terminal Devices
Cannot Print or Connect
Manually Solved Network Troubles
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings
Connecting Printer and Wireless Router Using Easy WL connect
Cannot Connect Smartphone/Tablet to Wireless Router
Cannot Find Printer on Network
LAN Setting Tips/Changing LAN Settings
Network Key (Password) Unknown
Forgot Administrator Password of Printer
Checking Network Information of Printer
Restoring to Factory Defaults
Checking Wireless Router SSID/Key
Checking Wireless Router Network Name (SSID) for Smartphone/Tablet
Privacy Separator/SSID Separator/Network Separation Function
Default Network Settings
Printing Network Settings
Switching Printer's Connection to Network or Terminal Devices
Checking Status Code
Printing/Scanning from Smartphone/Tablet
Connecting Printer and Wireless Router Using Easy WL connect
Cannot Connect Smartphone/Tablet to Wireless Router
Checking Wireless Router Network Name (SSID) for Smartphone/Tablet
Setting Up Using Smartphone/Tablet
Cannot Print (Scan) from Smartphone/Tablet
229
Downloading Canon PRINT Inkjet/SELPHY
Problems while Using Printer
Message Appears on Computer During Setup
Cannot Find Printer on Network
Wireless Direct
Cannot Print or Connect
Manually Solved Network Troubles
Cannot Find Printer on Network
LAN Setting Tips/Changing LAN Settings
Network Key (Password) Unknown
Forgot Administrator Password of Printer
Checking Network Information of Printer
Restoring to Factory Defaults
Default Network Settings
Switching Printer's Connection to Network or Terminal Devices
Printing Network Settings
Checking Status Code
Printing/Scanning from Smartphone/Tablet
Cannot Print (Scan) from Smartphone/Tablet
Downloading Canon PRINT Inkjet/SELPHY
Problems while Using Printer
Message Appears on Computer During Setup
Cannot Find Printer on Network
230
Cannot Find Printer on Network
In the following cases, set up the printer again.
• When you buy a new computer or wireless router•
• When you change the settings on your wireless router•
• When the connection method (Wi-Fi / USB) of the printer is changed•
• When you forget the administrator password of the printer•
From the Setup menu screen, select Device settings > Reset setting > All data to reset the
administrator password to the default setting, and then redo setup.
Reset setting
For more on the setup procedure, click here.
In Other Cases Than Above:
If the printer suddenly stops working, even though you have not changed the settings of the device or
network to which it is connected, or if you cannot find the printer during the setup process, check and
solve the problem, using IJ Network Device Setup Utility. After the condition improves, redo the setup of
the printer.
IJ Network Device Setup Utility is a powerful solution tool for network problems.
Step1
Check the environment and network settings for the solution tool.
Step2
Download and install the solution tool.
Step3
If the solution tool does not solve the problem.
Step1 : Check Basic Items for Network
Check1
Check power status.
Check your printer and the network device (wireless router, etc.) are turned on.
If you are in the process of setting up, interrupt it and check if the wireless router (modem) is turned on and then
check if the printer is turned on.
1. Check if network device such as router is turned on.1.
If network devices are not turned on, turn on the power. If the network devices are on, turn them off
and on again.
It may take a while for the network device to become ready for use once they are turned on.
Proceed once the network device such as router is ready for use.
2. Check if printer is turned on2.
If printer is not turned on, turn on the power. If the printer is on, turn it off and on again.
233
Proceed once you complete checking the power status above.
Check2
Check PC network connection.
If your computer and network devices (wireless router, etc.) are fully configured, your computer is ready to
connect to the network.
1.
Check the settings of the network device (wireless router, etc.).
1.
Connect to the Internet and see if you can browse any web page. If you cannot view web pages on
your computer, check wireless router network connection settings, such as IP address filtering, MAC
address filtering, and DHCP function.
To check the network name (SSID) of the wireless router the printer is connected to, print the network
settings.
Printing Network Settings
Note
•
Depending on the wireless router, note that different network name (SSID) is assigned for a
•
bandwidth (2.4 GHz or 5 GHz) or its usage (for PC or game machine), using alphanumeric
characters at the end of network name (SSID).
• For more on checking the settings of the wireless router, refer to the instruction manual•
supplied with the wireless router or contact the manufacturer.
If you use an encryption key, specify it for the network name (SSID) you are using. For details, see
Setting an Encryption Key.
2.
Check PC network connection.
2.
For the procedures, refer to the instruction manual supplied with the computer, or contact the
manufacturer.
Once you complete setting up the wireless router and your computer, configure the settings on your computer in
order to view web pages, using the information of the wireless router.
Proceed once you complete checking the network connection above.
Check3
Check printer's Wi-Fi settings.
Make sure the
or icon is displayed on the LCD when COPY button, SCAN
button, or Setup button is pressed.
If icon is not displayed:
The printer is not set to use Wi-Fi. Turn on wireless communication on the printer.
If icon is displayed:
icon indicates that the wireless router and the printer are not connected. Reconsider the locations of the
wireless router and the printer. Also, revisit the location of the wireless router and printer at the next check.
Note
• To connect manually, see WPS (PIN Code) Connection.•
234
• If the measures above do not resolve the problem, make sure the DHCP of the wireless router is enabled.•
For details, see the instruction manual supplied with the wireless router or contact the manufacturer.
Check4
Check location of wireless router.
Make sure the printer is not placed too far away from the wireless router.
The printer can be up 50 m (164 ft.) from the wireless router indoors if unobstructed. Make sure the printer is
close enough to the wireless router to be used.
Place the printer and wireless router where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due
to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Step2 : Solve Problems, Using IJ Network Device Setup Utility
Diagnose and repair the network connections using IJ Network Device Setup Utility.
Download IJ Network Device Setup Utility from the below page, and install it on your computer.
Checking Printer Connection Status Using IJ Network Device Setup Utility
Refer to below in regard to starting up IJ Network Device Setup Utility.
• For Windows:•
Starting Up IJ Network Device Setup Utility
• For macOS:•
Starting Up IJ Network Device Setup Utility
Step3 : Check Other Network-related Items
Check1
Make sure Enable bidirectional support is selected in Ports sheet of Printer
properties dialog box. (Windows)
If not, select it to enable the bidirectional support.
Check2
Make sure security software's firewall is off.
If your security software's firewall is on, a message may appear warning you that Canon software is attempting to
access the network. If this warning message appears, set security software to always allow access.
If you are using any programs that switch between network environments, check their settings. Some programs
use a firewall by default.
Check3
If printer is connected to AirPort Base Station via LAN, make sure you use
alphanumeric characters for network name (SSID). (macOS)
Check4
Solve network troubles manually.
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Cannot Proceed Beyond Printer Connection Screen (Cannot Find
Printer Connected via USB)
If you cannot proceed beyond the Printer Connection screen, check the following.
Check1
Make sure USB cable is securely plugged in to printer and computer.
Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the
back of the printer.
Important
•
Check the orientation of the "Type-B" connector and connect to the printer. For details, refer to the
instruction manual supplied with the USB cable.
Check2
Follow procedure below to connect printer and computer again.
Important
•
For macOS, make sure the lock icon is on the lower left of the Printers & Scanners screen.
•
If the icon (locked) is displayed, click the icon to unlock. (The administrator name and the password
are necessary to unlock.)
1. Unplug USB cable from printer and computer and connect it again.1.
2. Make sure no printer operation is in progress and turn off.2.
3.
Turn on printer.
3.
Check3
Follow the steps below to install MP Drivers (Printer Driver) again.
1. Download the latest MP Drivers (Printer Driver).1.
237
2. Turn off printer.2.
3. Shut down computer.3.
After shutting down, restart your computer and install the latest MP Drivers (Printer Driver)
downloaded in step 1.
238
Network Key (Password) Unknown
Use the IJ Network Device Setup Utility to diagnose and repair network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
• For Windows:•
Starting Up IJ Network Device Setup Utility
• For macOS:•
Starting Up IJ Network Device Setup Utility
If the problem persists after diagnosis and repair with IJ Network Device Setup Utility, check the following
items.
WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect
Setting an Encryption Key
WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot
Connect
For more on setting up a wireless router, see the instruction manual provided with the wireless router or
contact its manufacturer. Make sure your computer can communicate with the wireless router.
Setting an Encryption Key
For more on setting up a wireless router, see the instruction manual provided with the wireless router or
contact its manufacturer. Make sure your computer can communicate with the wireless router.
Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router is
compatible with WPA/WPA2, you can also use WPA2 or WPA.
• Using WPA/WPA2 (Windows)•
The authentication method, Wi-Fi password, and dynamic encryption type must be identical among
the wireless router, the printer, and your computer.
Enter the Wi-Fi password configured on the wireless router.
240
Either TKIP (basic encryption) or AES (secure encryption) is selected automatically as the dynamic
encryption method.
For details, see If WPA/WPA2 Details Screen Appears.
Note
• This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2-
Personal).
• Using WEP•
The length or format of the Wi-Fi password and authentication method must be identical among the
wireless router, the printer, and your computer.
To communicate with a wireless router that generates a password automatically, you must set the
printer to use the password generated by the wireless router.
◦ For Windows:◦
When the WEP Details screen appears after you click Search... on the Network Settings (Wi-Fi)
screen in IJ Network Device Setup Utility, follow the on-screen instructions to set the password
length, format, and the password to use.
For details, see If WEP Details Screen Appears.
Note
• If the printer is connected to an AirPort Base Station via LAN:•
If the printer is connected to an AirPort Base Station via a LAN, check the settings in Wireless
Security of AirPort Utility.
Select 64 bit if WEP 40 bit is selected for password length in AirPort Base Station.
Select 1 for the password to use. Otherwise, computer will not be able to communicate with
printer via the wireless router.
241
Printer Cannot Be Used After Replacing Wireless Router or
Changed Router Settings
When you replace a wireless router, redo the network setup for the printer according to the replaced one.
Click here and perform setup.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.•
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
For Windows:
Starting Up IJ Network Device Setup Utility
For macOS:
Starting Up IJ Network Device Setup Utility
If this does not solve the problem, see below.
Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on
Wireless Router
With Encryption On, Cannot Communicate with Printer After Changing Encryption Type at Wireless
Router
Cannot Communicate with Printer After Enabling MAC/IP Address
Filtering or Encryption Key on Wireless Router
Check1
Check wireless router setting.
To check the wireless router setting, see the instruction manual provided with the wireless router or contact its
manufacturer. Make sure the computer and the wireless router can communicate with each other under this
setting.
Check2
If filtering MAC addresses or IP addresses at wireless router, check that MAC
addresses or IP addresses for computer, network device, and printer are registered.
242
Check3
If using WPA/WPA2 key or a password, make sure encryption key for
computer, network device, and printer matches key set for wireless router.
The length or format of the Wi-Fi password and authentication method must be identical among the wireless
router, the printer, and your computer.
For details, see
Setting an Encryption Key.
With Encryption On, Cannot Communicate with Printer After
Changing Encryption Type at Wireless Router
If you change the encryption type for the printer and it subsequently cannot communicate with the
computer, make sure the encryption type for the computer and the wireless router matches the type set
for the printer.
Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on
Wireless Router
243
Manually Solved Network Troubles
Cannot Find Printer on Network/Cannot Printing
Cannot Connect to Printer through Wireless Direct
Cannot Find Printer on Network/Cannot Printing
Printing Out Network Settings Information:
Follow the procedure below to print out the network settings information.
Step1
Check that printer and wireless router are turned on.
Turn the wireless router back on.
Wait about five minutes and then turn the printer back on.
Step2
Check your devices (e.g. computer/smartphone/tablet) are connected to
Internet.
Make sure that devices and the wireless router are connected to via Wi-Fi or wired LAN, and that the Internet
can be used without problems.
Step3
Check that Wi-Fi setting of your printer is enabled.
When your printer has an LCD, make sure the icon indicating Wi-Fi is displayed. Wi-Fi setting is enabled
on the default network settings.
Step4
Move printer and various devices (e.g. computer/smartphone/tablet) close to
wireless router.
If the distance between the printer and devices and the wireless router is too far, the communication quality is
poor. Place the printer and devices closer to the wireless router.
Step5
Print out network settings information
Print out the network settings information on your printer.
Printing Network Settings
Checking Printed Network Settings Information:
From the network settings information printed in Printing Network Settings, check the entries in items "2-1"
and "2-2"
Select a combination of "2-2 Result Codes" : "2-1 Diagnostic Result" from the list below and take the
indicated action.
245
C-0 : There is no problem
If the printer is not found on the network or printing is not possible even though it is written as "There is no
problem", check the following check items.
Note
• If codes other than "C-0" are displayed at the same time in the item "2-2 Result Codes" see also the•
correspondence of the other codes.
• If "Not connect to the network" is shown, check the item "2-2 Result Codes" and take action according•
to the code displayed.
Check1
Check that security software's firewall is off.
A message may appear warning you that Canon software is attempting to access the network. If this warning
message appears, set the security software to always allow access.
Quit the security software and make sure that the printer is recognized and ready to use. If so, the cause is
the firewall setting. Change the firewall settings so that the printer is recognized and ready to use. For details,
contact the manufacturer of the security software.
If you are using any programs that switch between network environments, check their settings. Some programs
use a firewall by default.
Check2
Does network name (SSID) of printer match network name (SSID) setting of
wireless router that communicates?
Check the "3-2-6 SSID" item in the printed network settings information and the network name (SSID) of the
wireless router you want to connect to. If they are not matched, check the SSID and password of the wireless
router you want to connect to, and then setup manually.
Check3
Is printer connected to game-specific SSID (WEP only security) of wireless
router?
Do not connect to the game-specific SSID.
Check4
Is privacy separator, SSID separator, or Network separation function enabled
on wireless router?
If it is enabled, disable these functions before performing the setup. To check the settings of the wireless
router, refer to the instruction manual provided with it or contact its manufacturer.
Check5
If MP Drivers (Printer Driver) are not installed, install them. (Windows)
Click here and install the MP Drivers (Printer Driver).
C-1 : Not connected to the network
The printer's Wi-Fi setting is disabled. (You can also check if the Wi-Fi icon
does not appear on the
printer's screen, or if "Disable" is marked in the "3-2 Infrastructure" section of the printed network settings
information.)
Enable the Wi-Fi setting in the printer's settings screen.
246
C-3 : Not connected to the network
No IP address is assigned. (You can also check that the item "3-2-12 IP-Address" in the printed network
settings information is blank.)
Check the following items.
Check1
Is printer set to obtain an IP address automatically, or is wireless router
requesting manual addressing?
Refer to the wireless router's manual to enable DHCP (auto-acquisition) settings on the wireless router or to set
a valid IP address on the printer.
Check2
When you set printer's IP address manually, correct IP address may not be
set.
Check the network name (SSID) and the password of the wireless router you want to connect to, the IP
address applicable range, and then enter the appropriate IP address on the printer side. If you are unsure, set
the printer's IP address to automatic (DHCP).
C-5 : Not connected to the network
Unable to connect to the specified network. Check the following items.
Check1
Check status of printer and network device (e.g. wireless router) and your
computer/smartphone/tablet.
Use 2.4 GHz frequency band to communicate with this printer and a wireless router. A typical wireless router
can use the 2.4 GHz and 5 GHz frequency bands. In many cases, each frequency band is assigned a different
network name (SSID). Verify the network name (SSID) and password for the frequency band you connect to.
Match the network name (SSID) set for the printer with that for 2.4 GHz frequency band of the wireless router.
Check2
Password on your wireless router may not match password you entered.
Passwords are case sensitive.
Enter the password correctly.
Check3
Monitor signal status and move printer and wireless router as necessary.
• Monitor the signal status and move the printer and the wireless router as necessary.
• Place the printer and wireless router where there are no obstacles between them. Wireless
communication between different rooms or floors is generally poor.
• Wireless communication can be impeded by building materials containing metal or concrete. If the printer
cannot communicate with the computer over a Wi-Fi due to a wall, place the printer and the computer in
the same room.
• After changing the installation location, print out the network settings information again and check the
status of the signal. Compare with the value in section "3-2-1 Signal Strength" in the printed network
settings information to determine the installation location.
Check4
Check wireless channel number of Wi-Fi you are using on computer.
247
Make sure that the wireless channel number on the wireless router is included in the wireless channel number
you checked. If the wireless channel number set for the wireless router is not included, change the wireless
channel number of the wireless router.
Check5
In case of Wi-Fi connection, check if computer that can be accessed by
wireless router is restricted.
The wireless router settings may be limiting the number of devices that can be connected at the same time.
Remove or relax the restrictions.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
Note
•
To check the MAC address or IP address of your computer, see Checking Computer IP Address or MAC
Address.
Check6
If problem occurs only when wireless router is in energy-saving mode, turn off
energy-saving mode of wireless router.
Sudden problems include the need to update wireless router's firmware (key update interval, many of the
DHCP update interval matching problems). For details, refer to the wireless router's instruction manual.
Check7
If printer is connected to AirPort Base Station via LAN, make sure you use
alphanumeric characters for network name (SSID). (macOS)
Important
• If "There is a problem in the settings/environment" is listed, check item "2-2 Result Codes" and take•
action according to the listed code.
C-4 : There is a problem in the settings/environment
No default gateway is set.
When you set the IP address of the printer manually, enter a valid default gateway IP address. If you don't
know the default gateway, set the IP address to automatic.
C-7 : There is a problem in the settings/environment
There may be a problem with the signal.
Check the following items.
Check
Monitor signal status and move printer and wireless router as necessary.
• Monitor the signal status and move the printer and the wireless router as necessary.
• Place the printer and wireless router where there are no obstacles between them. Wireless
communication between different rooms or floors is generally poor.
• Wireless communication can be impeded by building materials containing metal or concrete. If the printer
cannot communicate with the computer over a Wi-Fi due to a wall, place the printer and the computer in
the same room.
248
• After changing the installation location, print out the network settings information again and check the
status of the signal. Compare with the value in section "3-2-1 Signal Strength" in the printed network
settings information and place the printer in the location with a higher value.
Note
• In some cases, "C-7" and "C-9" are displayed at the same time. In that case, refer to both items.
C-8 : There is a problem in the settings/environment
Too many clients are connected.
A total of five devices can be simultaneously connected to the printer's wireless direct.
If you want to connect additional devices to the printer, unplug any devices that are not in use before
adding them.
C-9 : There is a problem in the settings/environment
The noise level is high and does not differ from the signal level due to various devices other than the
printer.
• If devices (microwave oven, external hard disk drive, and other USB 3.0 devices) that emit radio waves
of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the
printer and the wireless router as far away from interference sources as possible.
• After you change the location of the printer, check the signal quality. Compare the value of "3-2-2 Link
Quality" in the network settings information and place the printer in the location with a higher value.
Note
• In some cases, "C-7" and "C-9" are displayed at the same time. In that case, refer to both items.
C-10 : There is a problem in the settings/environment
No IP address is assigned by the wireless router.
Check the following items.
Check1
Password on your wireless router may not match password you entered.
Passwords are case sensitive.
Enter the password correctly.
Check2
Set up printer again and reconnect to Wi-Fi.
Check3
Check DHCP on wireless router. If DHCP is off, set it on.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
C-11 : There is a problem in the settings/environment
• The network name (SSID) remains the default value.
• The network name (SSID) has not been set.
Verify the network name (SSID) and password of the wireless router you want to connect to, and then set it
up manually.
249
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.•
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
For Windows:
Starting Up IJ Network Device Setup Utility
For macOS:
Starting Up IJ Network Device Setup Utility
Cannot Connect to Printer through Wireless Direct
Check1
Check power status of printer and other devices (e.g. computer/smartphone/
tablet).
Turn on the printer or devices.
If the power is already turned on, cycle the power switch.
Check2
Check settings of your device (e.g. computer/smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to the device's instruction manual.
Check3
Print out network settings information.
See "Step1" to "Step5" in Cannot Find Printer on Network/Cannot Printing.
In the printed network settings information, check if the items "2-1 Diagnostic Result" and "2-2 Result Codes"
are not "There is a problem in the settings/environment" and "C-8". If this is the case, the number of connected
printers is too many.
Wireless Direct does not allow more than 5 devices to be connected.
When you want to connect additional devices, disconnect any devices that are not in use before adding them.
Check4
Check that printer is selected as connection for various devices (e.g.
computer/smartphone/tablet).
Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for
devices.
Check the destination on your device.
For details, refer to your device's instruction manual or visit the manufacturer's website.
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To check the network name (SSID) for Wireless Direct specified for the printer, display it using the operation
panel of the printer or print out the network settings information of the printer.
• Display on the LCD.•
LAN settings
• Print the network settings.
•
Printing Network Settings
Check5
Check that Wireless Direct password set for printer is entered correctly.
To check the password specified for the printer, display it using the operation panel of the printer or print out
the network settings information of the printer.
•
Display on the LCD.
•
LAN settings
•
Print the network settings.
•
Printing Network Settings
Check6
Check that printer is not placed too far away from device.
If the distance between the printer and the device is too far, wireless communication becomes poor. Place the
printer and the device close to each other.
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Checking Network Information of Printer
Checking Printer IP Address or MAC Address
Checking Computer IP Address or MAC Address
Checking Communication Between the Computer, the Printer, and the Wireless Router
Checking Network Setting Information
Checking Printer IP Address or MAC Address
To check the printer's IP Address or MAC address, print out the network settings information.
Printing Network Settings
For Windows, you can check the network setting information on the computer screen.
Canon IJ Network Device Setup Utility Screen
Checking Computer IP Address or MAC Address
To check the IP Address or MAC address of your computer, follow the instructions below.
• For Windows:•
1. Select Command Prompt from Start.1.
2. Enter "ipconfig/all" and press Enter.2.
The IP address and MAC address of your computer appear. If your computer is not connected to a
network, the IP address does not appear.
• For macOS:•
1.
Select System Preferences from Apple menu, and then click Network.
1.
2.
Make sure network interface used by computer is selected, and then click Advanced.
2.
Make sure Wi-Fi is selected as network interface.
3.
Click TCP/IP to check the IP address, or click Hardware to check the MAC address.
3.
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Checking Communication Between the Computer, the Printer, and the
Wireless Router
Perform a ping test to check if communication is taking place.
• For Windows:•
1.
Select Command Prompt from Start.
1.
2.
Type the ping command and press Enter.
2.
The ping command is as follows: ping XXX.XXX.XXX.XXX
"XXX.XXX.XXX.XXX" is the IP address of the target device.
If communication is taking place, a message like the one shown below appears.
Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255
If Request timed out appears, communication is not taking place.
• For macOS:•
1.
Start Network Utility as shown below.
1.
Select Computer from Go menu of Finder, double-click Macintosh HD > System > Library >
CoreServices > Applications > Network Utility.
2.
Click Ping.
2.
3. Make sure Send only XX pings (XX are numbers) is selected.3.
4. Enter IP address of target printer or target wireless router in Enter the network4.
address to ping.
5.
Click Ping.
5.
"XXX.XXX.XXX.XXX" is the IP address of the target device.
A message such as the following appears.
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms
--- XXX.XXX.XXX.XXX ping statistics ---
3 packets transmitted, 3 packets received, 0% packet loss
If "100% packet loss" appears, communication is not taking place. Otherwise, computer is
communicating with target device.
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Restoring to Factory Defaults
Important
• Initialization erases all network settings on the printer, making printing (scanning) operation from a•
computer over a network impossible. To use the printer over a network again after restoring it to the
factory defaults, click here and redo setup.
Initialize the network setting using the printer's operation panel.
Reset setting
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Cannot Print (Scan) from Smartphone/Tablet
If you cannot Print (Scan) from your smartphone/tablet, it is possible that your smartphone/tablet cannot
communicate with the printer.
Check the cause of your problem according to the connection method.
Cannot Communicate with Printer via Wi-Fi
Cannot Communicate with Printer while It Is in Wireless Direct
Note
• For problems on printing with other connection methods or more on performing settings of each•
connection method:
Using PIXMA/MAXIFY Cloud Link
Printing from iOS Device (AirPrint)
Cannot Communicate with Printer via Wi-Fi
If your smartphone/tablet cannot communicate with the printer, check the following.
Check1
Check power status of printer, network devices (e.g. wireless router), and
your smartphone/tablet.
•
Turn on the printer or your device.
•
If the power is already turned on, cycle the power switch.
•
It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP
update interval, energy saving mode) or to update the wireless router firmware.
For details, contact the manufacturer of your wireless router.
Check2
Check settings of your smartphone/tablet.
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check3
Is printer connected to wireless router?
•
Use the icon on the LCD to check the connection status between the printer and wireless router.
•
icon is displayed, when COPY button, SCAN button, or Setup button is pressed.
If the icon is not displayed, Wi-Fi is disabled. Turn on wireless communication on the printer.
•
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.)
•
are identical with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
To check the current network settings of the printer, print out the network setting information of the
printer.
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Printing Network Settings
Note
• If you have a computer, IJ Network Device Setup Utility allows you to diagnose and repair the network•
status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
For Windows:
Starting Up IJ Network Device Setup Utility
For macOS:
Starting Up IJ Network Device Setup Utility
Check4
Are network settings of your smartphone/tablet identical with those of wireless
router?
Make sure the network settings of the printer (e.g. network name (SSID) or network key password) are
identical with those of the wireless router.
To check the settings of your smartphone/tablet, refer to the instruction manual provided with it.
If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the
network settings of it to match with those of the wireless router.
Check5
Check that printer is not placed too far away from wireless router.
If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place
the printer and wireless router close to each other.
Check6
Check that wireless signal is strong. Monitor signal status and move printer
and wireless router as necessary.
Place the printer and wireless router where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due
to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Check the signal strength on the LCD.
LCD and Operation Panel
Cannot Communicate with Printer while It Is in Wireless Direct
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If your smartphone/tablet cannot communicate with the printer in the Wireless Direct, check the following.
Check1
Check power status of printer and device (e.g. smartphone/tablet).
Turn on the printer or your device.
If the power is already turned on, cycle the power switch.
Check2
Is Wireless Direct enabled?
From the Setup menu screen, select Device settings > LAN settings > Wireless Direct > Switch WL
Direct in this order and select Yes.
Check3
Check settings of device (e.g. smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check4
Check that printer is selected as connection for devices (e.g. smartphone/
tablet).
Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for
devices.
Check the destination on your device.
For details, refer to your device's instruction manual or visit the manufacturer's website.
To check the network name (SSID) for Wireless Direct specified for the printer, display it using the operation
panel of the printer or print out the network settings information of the printer.
•
Display on the LCD.
•
LAN settings
•
Print the network settings.
•
Printing Network Settings
Check5
Check that wireless direct password set for printer is entered correctly.
To check the password specified for the printer, display it using the operation panel of the printer or print out
the network settings information of the printer.
• Display on the LCD.•
LAN settings
• Print the network settings.•
Printing Network Settings
Check6
Check that printer is not placed too far away from devices.
If the distance between the printer and devices is too far, wireless communication becomes poor. Place the
printer and devices close to each other.
Check7
Check that 5 devices are already connected.
Wireless Direct does not allow more than 5 devices to be connected.
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Printer Does Not Print
Check1
Make sure printer is turned on.
If not, make sure the printer is securely plugged in and press ON button to turn on.
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Note
•
If you are printing large data such as photos or other graphics, printing may take longer to start. The ON
•
lamp flashes while the computer is processing data and sending it to the printer. Wait until printing starts.
Check2
Make sure printer is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the
USB cable is securely plugged in, check the following:
•
If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
•
computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact
the vendor of the relay device.
•
There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
•
If you use the printer with a network connection, make sure the printer is correctly set up for network use.
Cannot Find Printer on Network
Note
•
IJ Network Device Setup Utility allows you to diagnose and repair the network status.
•
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
For Windows:
Starting Up IJ Network Device Setup Utility
For macOS:
Starting Up IJ Network Device Setup Utility
Check3
Make sure paper settings match information set for rear tray.
If the paper settings do not match the information set for the rear tray, an error message appears on the LCD.
Follow the instructions on the LCD to solve the problem.
262
Note
•
You can select whether the message which prevents misprinting is displayed.
•
To change the message view setting when printing or copying using the printer's operation panel:
Feed settings
To change the message view setting when printing or copying using the printer driver:
Changing the Printer Operation Mode (Windows)
Changing the Printer Operation Mode (macOS)
Check4
If printing from a computer, delete unnecessary print jobs.
•
For Windows:
•
Deleting the Undesired Print Job
•
For macOS:
•
Deleting the Undesired Print Job
Check5
Is your printer's printer driver selected when printing?
The printer will not print properly if you are using a printer driver for a different printer.
•
For Windows:
•
Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box.
Note
•
If multiple printers are registered to your computer, set your printer as default printer to make the one
•
selected by default.
•
For macOS:
•
Make sure your printer's name is selected in Printer in the Print dialog.
Note
•
If multiple printers are registered to your computer, select Set as Default Printer from System
•
Preferences > Printers & Scanners for a printer to make the one selected by default.
Default Printer Keeps Changing (Windows)
Check6
Are you trying to print a large data file? (Windows)
If you are trying to print a large data file, it takes a long time to start printing.
If the printer does not start printing after a certain period of time, select On for Prevention of Print Data Loss on
the Print Options dialog box.
For details, refer to Page Setup Tab Description.
Important
• Selecting On for Prevention of Print Data Loss may reduce print quality.•
263
• After printing is completed, select Off for Prevention of Print Data Loss.•
Check7
If printing from your computer, restart the computer.
Restart the computer and try printing again.
264
Ink Does Not Come Out
Check1
Make sure joint button is not lifted up.
Push the print head locking cover (A) to make sure the print head is installed properly.
Next, push the joint buttons (B) firmly to the end.
Important
• Make sure that the orange label and the protective tape have been removed, when installing the print•
head.
• Do not open the print head locking cover (A) carelessly. The ink may leak out.•
Check Installation of Print Head
265
Check2
Check the remaining ink level.
Checking Ink Level
Check3
Are the print head nozzles clogged?
Print the nozzle check pattern and make sure that the ink is coming out normally.
•
From the printer
•
Printing the Nozzle Check Pattern
•
From the computer
•
◦ For Windows:◦
Printing a Nozzle Check Pattern
◦ For macOS:◦
Printing a Nozzle Check Pattern
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing
Is Faint or Uneven.
After printing the nozzle check pattern, see Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding
Colors/Streaks or Lines.
266
Printer Does Not Pick up or Feed the Paper/"No Paper" Error
Check1
Make sure paper is loaded.
Loading Paper
Check2
When loading paper, consider the following.
•
When loading two or more sheets of paper, align the edges of the sheets before loading the paper.
•
•
When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load
•
limit.
However, paper may not feed correctly at the maximum capacity, depending on the type of paper or
environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of
paper you load at a time to less than half of the paper load limit.
•
Always load the paper in portrait orientation, regardless of the printing orientation.
•
•
When you load the paper on the rear tray, place the print side facing UP and align the right and left paper
•
guides with the paper stack.
Loading Paper
Check3
Is paper too thick or curled?
Unsupported Media Types
Check4
When loading envelopes, consider the following.
When printing on envelopes, see
Loading Envelopes, and prepare the envelopes before printing.
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in
landscape orientation, they will not feed properly.
Check5
Make sure media type and paper size settings match with loaded paper.
Check6
Make sure that there are not any foreign objects in the rear tray.
If the paper tears in the rear tray, see
What to Do When Paper Is Jammed to remove it.
Remove any foreign objects from the rear tray.
If a foreign object is inside the rear tray, remove it according to the following procedure.
1. Turn off the power of the printer and disconnect the power plug from the outlet.1.
2. Open the feed slot cover.2.
267
3. Fold one A4 sheet in half and insert it horizontally into the rear tray.3.
Insert the paper so that your hand does not directly touch the part in the center of the rear tray when
removing the foreign object.
4.
Remove foreign object by hand with paper inserted.
4.
Put your hand between the paper you inserted and the rear tray to remove the foreign object.
268
5. Remove the folded paper inserted in step 3.5.
6. Close the feed slot cover slowly.6.
Important
• Do not tilt the printer or do not it upside down. Doing so may cause the ink to leak.
•
Check7
Clean paper feed roller.
Cleaning Paper Feed Rollers
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
269
Printout (Copy) Results Are Unsatisfactory
If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, check
the paper and print quality settings first.
Check1
Do page size and media type settings match size and type of loaded paper?
If these settings do not match, it is not possible to obtain the proper result.
If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the
printout color.
Also, if you print with an incorrect paper type setting, the printed surface may be scratched.
In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and
the loaded paper.
The method for checking the paper and print quality settings differs depending on what you are using your printer
for.
•
Copying/Printing
•
Check the settings using the operation panel.
Setting Items for Copying
•
Printing from your computer
•
Check the settings using the printer driver.
Basic Printing Setup
•
Printing from a PictBridge (Wi-Fi) compliant device
•
Check the settings on your PictBridge (Wi-Fi) compliant device or the operation panel.
PictBridge (Wi-Fi) Print Settings
PictBridge settings
• Printing from your smartphone/tablet using Canon PRINT Inkjet/SELPHY•
Check the settings on Canon PRINT Inkjet/SELPHY.
Print Photos from Your Smartphone
Check2
Make sure appropriate print quality is selected (see list above).
Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors,
increase the print quality setting and retry the printing.
270
Note
•
When printing from a PictBridge (Wi-Fi) compliant device, set the print quality setting using the operation
•
panel.
This setting cannot be made on the PictBridge (Wi-Fi) compliant device.
Check3
If problem is not resolved, click on illustration that corresponds to problem.
Printouts Are Blank
Blurry or Fuzzy
Inaccurate or
Bleeding Colors
Streaks or Lines
Lines Are
Misaligned/Distorted
Paper Is Smudged/
Printed Surface Is
Scratched
Ink Blots/Paper Curl
Vertical Line Next to
Image
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Images Incomplete/
Cannot Complete
Printing
Lines Incomplete or
Missing (Windows)
Back of Paper Is
Smudged
Uneven Colors
Streaked Colors
Note
• This web page is a common page across models. Depending on the specifications of the printer you are•
using, some of the features described (scanner/copy, etc.) may not apply.
For details about the functions of your printer, see Specifications.
272
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding
Colors/Streaks or Lines
Check1
Make sure joint button is not lifted up.
Push the print head locking cover (A) to make sure the print head is installed properly.
Next, push the joint buttons (B) firmly to the end.
273
Important
•
Make sure that the orange label and the protective tape have been removed, when installing the print
•
head.
• Do not open the print head locking cover (A) carelessly. The ink may leak out.•
Check Installation of Print Head
Check2
Check paper and print quality settings.
Printout (Copy) Results Are Unsatisfactory
Check3
Are the print head nozzles clogged?
Print the nozzle check pattern and make sure that the ink is coming out normally.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If
Printing Is Faint or Uneven.
Step1
Print the nozzle check pattern.
After printing the nozzle check pattern, examine the pattern.
If the pattern is not printed correctly, go to the next step.
• From the printer•
Printing the Nozzle Check Pattern
• From the computer•
◦
For Windows:
◦
Printing a Nozzle Check Pattern
◦ For macOS:◦
Printing a Nozzle Check Pattern
Step2
Clean the print head.
After cleaning the print head, print the nozzle check pattern and check the result.
• From the printer•
Cleaning the Print Head
• From the computer•
◦ For Windows:◦
Clean the print head
◦
For macOS:
◦
Clean the print head
If it still does not improve, go to the next step.
Step3
Clean the print head again.
After cleaning the print head again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step4
Clean the print head deeply.
After cleaning the print head deeply, print the nozzle check pattern and check the result.
•
From the printer
•
Deep Print Head Cleaning
274
• From the computer•
◦ For Windows:◦
Clean the print head deeply
◦ For macOS:◦
Clean the print head deeply
If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step.
Step5
Clean the print head deeply again.
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step6
Perform ink flush.
After performing ink flush, print the nozzle check pattern and check the result.
Ink flush consumes a great amount of ink. Frequent ink flush can rapidly consume ink, so perform it only when necessary.
How to Perform Ink Flush
Important
• Performing ink flush when the remaining ink level is not enough may damage the printer.•
Before performing ink flush, check the remaining ink level of all colors.
How to Perform Ink Flush
If the nozzle check pattern is not printed correctly even after performing ink flush, check the installing condition
of the print head.
Check Installation of Print Head
Check4
When an ink tank runs out of ink, refill the ink tank.
If the remaining ink level is below the lower limit line (A), refill the ink tank with the corresponding color of ink.
If you use the printer until the ink tank becomes empty, perform ink flush after refilling the ink tank.
Refilling Ink Tanks
How to Perform Ink Flush
Note
• The color of the printed image may differ from the color on the screen due to different coloration methods
between the display and the printer. Also, colors may vary depending on the environment in which you
are viewing the display and the color adjustment. For these reasons, the print result may not be the
same color.
Check5
Perform print head alignment.
If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print head
position.
275
Aligning the Print Head
Note
• If the problem is not resolved after performing the print head alignment, perform print head alignment•
manually from your computer.
For Windows:
Adjusting Print Head Position Manually
Check6
When using paper with one printable surface, check the correct printable side
of the paper.
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
When you load paper on the rear tray, load paper with the printable side facing up.
Refer to the instruction manual supplied with the paper for detailed information on the printable side.
• When copying, see also the sections below:•
Check7
Is platen glass dirty?
Clean the platen glass.
Cleaning Platen and Document Cover
Check8
Make sure original is properly loaded on platen.
When you load the original on the platen, load it with the side to be copied facing down.
Loading Originals
Check9
Is copy source a printed paper by printer?
If you use a printout done by this printer as the original, print quality may be reduced depending on the
condition of the original.
Reprint from the computer if you can reprint from it.
Note
•
Although some air may enter the ink tube, it is not a malfunction. No problem if the nozzle check
pattern is printed correctly.
276
Lines Are Misaligned/Distorted
Check1
Check paper and print quality settings.
Printout (Copy) Results Are Unsatisfactory
Check2
Perform print head alignment.
If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print head
position.
Aligning the Print Head
Note
•
If the problem is not resolved after performing the print head alignment, perform print head alignment
•
manually from your computer.
For Windows:
Adjusting Print Head Position Manually
Check3
Increase print quality and try printing again.
Increasing the print quality using the operation panel or the printer driver may improve the print result.
277
Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/
Paper Curl
Check1
Check paper and print quality settings.
Printout (Copy) Results Are Unsatisfactory
Check2
Check paper type.
Make sure you are using the right paper for what you are printing. To print data with high color saturation such as
photographs or images with dark colors, we recommend that you use Photo Paper Plus Glossy II or other Canon
specialty paper.
Supported Media Types
Check3
Correct curl before loading paper.
When using Photo Paper Plus Semi-gloss, even if the sheet is curled, load one sheet at a time as it is. Rolling
this paper in the opposite direction to flatten it may crack the paper surface and reduce the print quality.
We recommend putting unused paper back into the package and storing it flat.
•
Plain Paper
•
Turn the paper over and reload it to print on the other side.
• Other Paper such as envelope•
If the paper corners curl more than 0.1 in. / 3 mm (A) in height, the paper may smudge or may not feed
properly. Follow the instructions below to correct the paper curl.
1.
Roll up paper in opposite direction to paper curl as shown below.
1.
278
2. Check that paper is now flat.
2.
We recommend printing curl-corrected paper one sheet at a time.
Note
• Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward.•
Follow the instructions below to curl the paper outward up to 0.1 in. / 3 mm (C) in height before printing.
This may improve the print result.
(B) Print side
We recommend feeding paper that has been curled outward one sheet at a time.
Check4
Set printer to prevent paper abrasion.
Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper.
If you notice abrasion even with the media type set correctly to match the paper, set the printer to prevent paper
abrasion using the operation panel or the computer.
This may reduce the print speed.
* Once you have finished printing, undo this setting. Otherwise, it will apply to subsequent print jobs.
•
From operation panel
•
Press the Setup button and select Device settings > Print settings in this order, and then set Prevent
abrasion to ON.
Changing Settings from Operation Panel
• From computer (Windows):•
1. Check that printer is turned on.1.
2. Open Canon IJ Printer Assistant Tool.2.
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
3. Select Custom Settings.3.
4.
Select Prevents paper abrasion check box and select OK.
4.
279
5.
Check message and select OK.
5.
• From computer (macOS):
•
Adjust the setting to prevent paper abrasion from Remote UI.
Opening Remote UI for Maintenance
Check5
If brightness is set low, increase brightness setting and try printing again.
If you are printing with a low brightness setting on plain paper, the paper may absorb too much ink and become
wavy, causing paper abrasion.
•
Printing from your computer (Windows)
•
Check the brightness setting in the printer driver.
Adjusting Brightness
•
Copying
•
Setting Items for Copying
Check6
Is platen glass dirty?
Clean the platen glass.
Cleaning Platen and Document Cover
Check7
Is paper feed roller dirty?
Clean paper feed roller.
Cleaning Paper Feed Rollers
Check8
Is inside of printer dirty?
During duplex printing, ink may stain the inside of the printer, smudging the printout.
Perform bottom plate cleaning to clean inside of printer.
Cleaning Inside the Printer (Bottom Plate Cleaning)
Note
•
To prevent staining inside the printer, be sure to set the correct paper size.
•
Check9
Set longer ink drying time.
This allows the printed surface to dry, preventing smudges and scratches.
• For Windows:•
1.
Check that printer is turned on.
1.
2. Open Canon IJ Printer Assistant Tool.2.
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
3.
Select Custom Settings.
3.
280
Vertical Line Next to Image
Check
Is loaded paper size correct?
If the loaded paper is larger than the size you specified, vertical lines (A) may appear in the left margin or the
both margins.
Set the paper size to match the loaded paper.
Printout (Copy) Results Are Unsatisfactory
Note
•
The direction or pattern of the vertical lines (A) may vary depending on the image data or the print setting.
•
•
This printer performs automatic cleaning when necessary to keep printouts clean. A small amount of ink is
•
ejected for cleaning.
Although the ink is normally ejected onto the ink absorber at the outer edge of the paper, it may get onto
the paper if the loaded paper is larger than the set size.
282
Images Incomplete/Cannot Complete Printing
If the printing of photos, images, stops in the middle of printing and cannot be printed to the end, check the
following items.
Check1
Select setting not to compress printing data. (Windows)
If you select the setting not to compress the printing data with an application software you are using, the printing
result may be improved.
Click Print Options on Page Setup sheet of the printer driver. Select the Do not allow application software to
compress print data check box and click OK.
Important
•
Clear the check box once printing is complete.
•
Check2
Are you trying to print a large data file? (Windows)
If you are trying to print a large data file, printing may not be performed properly due to missing print data.
Select On for Prevention of Print Data Loss on the Print Options dialog box of the printer driver.
For details, refer to Page Setup Tab Description.
Important
•
Selecting On for Prevention of Print Data Loss may reduce print quality.
•
•
After printing is completed, select Off for Prevention of Print Data Loss.
•
Check3
Your hard disk may not have sufficient free space to store job.
Delete unnecessary files to free up disk space.
283
Lines Incomplete or Missing (Windows)
Check1
Are you using Page Layout Printing or Binding Margin function?
When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickening
the lines in the document.
Check2
Are you trying to print a large data file? (Windows)
If you are trying to print a large data file, printing may not be performed properly due to missing print data.
Select On for Prevention of Print Data Loss on the Print Options dialog box of the printer driver.
For details, refer to Page Setup Tab Description.
Important
•
Selecting On for Prevention of Print Data Loss may reduce print quality.
•
•
After printing is completed, select Off for Prevention of Print Data Loss.
•
284
Back of Paper Is Smudged
Check1
Check paper and print quality settings.
Printout (Copy) Results Are Unsatisfactory
Check2
Perform bottom plate cleaning to clean inside of printer.
Cleaning Inside the Printer (Bottom Plate Cleaning)
Note
•
During borderless printing, duplex printing, or too much printing, ink may stain the inside of the printer.
•
285
Uneven or Streaked Colors
Check1
Increase print quality and try printing again.
Increasing the print quality using the operation panel or the printer driver may improve the print result.
Check2
Perform print head alignment.
Aligning the Print Head
Note
•
For Windows, if the problem is not resolved after performing the print head alignment, perform print head
•
alignment manually from your computer.
For Windows:
Adjusting Print Head Position Manually
Note
• Although some air may enter the ink tube, it is not a malfunction. No problem if the nozzle check pattern
is printed correctly.
286
Scanner Does Not Work
Check 1
Check that your scanner or printer is turned on.
Check 2
With network connection, check the connection status and reconnect as
needed.
Check 3
With USB connection, connect the USB cable to a different USB port on the
computer.
Check 4
If the USB cable is connected to a USB hub, remove it from the USB hub and
connect it to a USB port on the computer.
Check 5
Restart the computer.
Check 6
To scan from the printer's operation panel with USB connection, click Scan-
from-Operation-Panel Settings in the Settings (General Settings) dialog, and then
check that the following checkboxes are selected.
•
Your scanner or printer
•
Enables scanning from the operation panel
289
Scanner Driver Does Not Start
Check 1
Make sure the application software supports AirPrint.
Check 2
Select your scanner or printer on the application's menu.
Note
• The operation may differ depending on the application.
Check 3
Scan and save images with IJ Scan Utility Lite and open the files in your
application.
Check 4
Your scanner may be locked. (Personal scanners only)
If IJ Scan Utility Lite or the application is running, exit it. Slide the scanner lock switch to the release position
( ), then reconnect the USB cable.
290
Printer Does Not Turn On
Check1
Press ON button.
Power Supply
Check2
Make sure power plug is securely connected to printer, and then turn on again.
Check3
Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn
on again.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
292
Printer Turns Off Unexpectedly or Repeatedly
Check
If printer is set to turn off automatically after a certain time, disable this setting.
If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that
time has elapsed.
•
To disable the setting from the operation panel:
•
1. Check that printer is turned on.1.
2.
Press the Setup button, use the button to select ECO settings, and press the OK
2.
button.
LCD and Operation Panel
3.
Use the button to select Auto power off and then press the OK button.
3.
4.
Use the button to select OFF and then press the OK button.
4.
The setting to shut off the power automatically is disabled.
•
To disable the setting from the computer:
•
For Windows, use Canon IJ Printer Assistant Tool or ScanGear (scanner driver) to disable the setting.
Follow the procedure below to disable the setting using Canon IJ Printer Assistant Tool.
1.
Open Canon IJ Printer Assistant Tool.
1.
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
2.
Select Auto Power.2.
3. Select Disable for Auto Power Off.3.
4. Select OK.4.
5. Select OK on the displayed screen.5.
The setting to shut off the power automatically is disabled.
Note
• See below for details on how to disable the setting from ScanGear (scanner driver).•
293
Scanner Tab
294
USB Connection Problems
If the printer connected to the computer via USB is not recognized, check the following items.
USB Connection Not Recognized
The following problems may occur even though the USB connection is recognized.
• Printing (scanning) is slow.
• Hi-Speed USB connection does not work.
• A message such as "This device can perform faster" appears. (Windows)
If the above is the case, check the following.
USB Connection Does Not Work Properly
Note
• If your system environment does not support Hi-Speed USB, the printer operates at the slower speed
of Full-Speed or Low-Speed. In this case, the printer works properly but printing or scanning speed may
slow down due to the communication speed.
USB Connection Not Recognized
Check1
Check that printer is turned on.
Check2
Connect USB cable properly.
As the illustration below, the USB port is at the back of the printer.
Important
•
Check the orientation of the "Type-B" connector and connect to the printer. For details, refer to the
instruction manual supplied with the USB cable.
Check3
Check that Enable bidirectional support is selected in Ports sheet of
Printer properties dialog box. (Windows)
295
If not, select it to enable bidirectional support.
Opening Printer Driver's Setup Screen
USB Connection Does Not Work Properly
Check
Check following to make sure your system environment supports Hi-Speed
USB connection.
•
Does the USB port on your computer support Hi-Speed USB connection?•
•
Does the USB cable or the USB hub support Hi-Speed USB connection?
•
Be sure to use a certified Hi-Speed USB cable. We recommend that the USB cable be no longer than 10
feet / 3 meters or so.
•
Is the Hi-Speed USB driver working properly on your computer?
•
Make sure the latest Hi-Speed USB driver is working properly and install the latest version of the
Hi-Speed USB driver for your computer, if necessary.
Important
•
For more information, contact the manufacturer of your computer, USB cable, or USB hub.
•
296
Wrong Language Appears in LCD
Follow the instructions below to select your language.
1.
Press Setup button and wait a little.
1.
2.
Press button 1 times and press OK button.
2.
3.
Press button 5 times and press OK button.
3.
4.
Use button to select language for LCD and press OK button.
4.
The desired language appears on the LCD.
297
Failed to MP Drivers (Printer Driver) Installation (Windows)
If the MP Drivers (Printer Driver) were not installed correctly, make sure that all Windows Updates have
been applied. If all Windows Updates have not been applied, apply all Windows Updates.
After confirming Windows Update, perform the following operations to install the MP Drivers (Printer
Driver).
1.
Open screen to uninstall MP Drivers (Printer Driver).
1.
For Windows 10:
Select Settings > Apps.
For Windows 8.1 / Windows 7:
Select Control Panel > Programs and Features.
2. Check if there is "Canon XXX series MP Drivers" or "Canon XXX series Printer Driver"2.
you want to install in list.
"XXX" is the model name.
3.
If you find MP Drivers (Printer Driver) for printer you want to install, uninstall it.
3.
If not found, proceed to the next step.
4. Restart computer.4.
After restarting, install the latest MP Drivers (Printer Driver).
299
Updating MP Drivers (Printer Driver) in Network Environment
(Windows)
Download the latest MP Drivers (Printer Driver) in advance.
Download the latest MP Drivers (Printer Driver) for your model on the download page of the Canon website.
After the download is completed, overwrite and install the new version of the MP Drivers (Printer Driver)
according to the specified installation procedure.
Note
• The network settings on the printer are not affected, so the printer can be used on the network without
redoing settings.
300
Four-Digit Alphanumeric Characters Appear on LCD
A message appears on the printer's LCD or your computer screen.
Some errors may display four-digit alphanumeric characters along with the error message. The characters
represent a "support code" (error number).
For details on each support code, see List of Support Code for Error.
302
When Error Occurred
If an error occurs in printing, for example, if the paper runs out or jams, a troubleshooting message appears
automatically. For some errors, a support code (error number) is also displayed.
Take the appropriate action described in the message.
When a Support Code and a Message are displayed on the Computer
Screen (Windows):
When a Support Code and a Message are displayed on the Printer's
LCD:
For details on how to resolve errors with Support Codes, see List of Support Code for Error.
For details on how to resolve errors without Support Codes, see Message (Support Code) Appears.
303
Message (Support Code) Appears
This section describes some of the messages that may appear.
Note
• A support code (error number) is displayed for some errors. For details on errors that have support
code, see List of Support Code for Error.
If a message appears on the printer's LCD, see below.
Message Appears on Printer's LCD
If a message appears on the computer, see below.
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
Writing Error/Output Error/Communication Error (Windows)
Other Error Messages (Windows)
Message Appears on Printer's LCD
Check the message and take appropriate action.
• Cannot connect to the server; try again•
The printer cannot connect to the server due to a communication error.
Press the printer's OK button to cancel the error and try again after a while.
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
The printer may have been unplugged while it was on.
Check the error message that appears on the computer and click OK.
The printer starts printing.
See
Unplugging the Printer to unplug the printer correctly.
Writing Error/Output Error/Communication Error (Windows)
Check1
If the ON lamp is off, make sure printer is plugged in and turn on.
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Check2
Make sure printer is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When
the USB cable is securely plugged in, check the following:
• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device.
Contact the vendor of the relay device.
• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the printer over a LAN, make sure the printer is correctly set up for network use.
304
Check3
Make sure MP Drivers are installed correctly.
Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and click
here to reinstall them.
Check4
When printer is connected to your computer with a USB cable, check device
status from your computer.
Follow the procedure below to check the device status.
1.
Select Control Panel > Hardware and Sound > Device Manager.
1.
Note
•
If the User Account Control screen appears, select Continue.
2. Open USB Printing Support Properties.2.
Double-click Universal Serial Bus controllers and USB Printing Support.
Note
• If the USB Printing Support Properties screen does not appear, make sure the printer is•
correctly connected to the computer.
Check2
Make sure printer is properly connected to computer.
3.
Click General tab and check for a device problem.
3.
If a device error is shown, see Windows Help to resolve it.
Other Error Messages (Windows)
Check
If an error message appears outside printer status monitor, check the
following:
•
"Could not spool successfully due to insufficient disk space"
•
Delete any unnecessary files to increase the amount of free space on the disk.
• "Could not spool successfully due to insufficient memory"•
Close other applications to increase the available memory.
If you still cannot print, restart your computer and retry the printing.
• "Printer driver could not be found"•
Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and
click here to reinstall them.
• "Could not print Application name - File name"•
Try printing again once the current job is complete.
305
List of Support Code for Error
Support code appears on the printer's LCD and your computer screen when errors occur.
A "support code" is an error number, and appears along with an error message.
When an error occurs, check the support code and take the appropriate action in response.
Support Code Appears on Printer's LCD and Computer Screen
• 1000 to 1ZZZ•
1000 1070 1200 1215 1300 1366 1368 1431 1432 1470 1471 1472
1473 1474 1476 1496 15A0 15A1 1640 1723 1724 1725 1726 1727
1890 1892
• 2000 to 2ZZZ•
2114 2123 2200 2500 2700
• 3000 to 3ZZZ•
3252 3402 3403 3405 3407 3410 3411 3412 3413 3438 3440 3441
3442 3443 3444 3445 3446 3447 3449
• 4000 to 4ZZZ•
4103 4104 495A
• 5000 to 5ZZZ•
5011
5012
5050
5100
5200
5205
5206
5400
5700
5C30
•
6000 to 6ZZZ
•
6000
6500
6800
6801
6900
6901
6902
6910
6930
6931
6932
6933
6936
6937
6938
6940
6941
6942
6943
6944
6945
6946
6D01
•
7000 to 7ZZZ
•
7500
7600
7700
7800
306
What to Do When Paper Is Jammed
If paper jams, remove it following the appropriate procedure as shown below.
• If you can see the jammed paper at the paper output slot or the rear tray:•
1300
• If the paper tears and you cannot remove it from the paper output slot or if the paper is jammed inside•
the printer:
Paper Is Jammed inside Printer
• Cases other than above:•
Other Cases
308
1300
Cause
Paper is jammed when feeding paper from rear tray.
What to Do
Remove the jammed paper following the instructions below.
1.
Slowly pull out paper, either from paper output slot or from rear tray, whichever is easier.
1.
Hold the paper with both hands, and pull it out slowly so as not to tear it.
Note
• If you cannot pull out the paper, turn the printer back on without pulling forcibly. The paper may
be ejected automatically.
• If paper becomes jammed during printing and you need to turn off the printer to remove it, press
the printer's Stop button to stop the printing before you turn off the printer.
• If the paper tears and you cannot remove the jammed paper from the paper output slot or the•
rear tray, remove the paper from inside the printer.
Paper Is Jammed inside Printer
2.
Reload paper and press printer's OK button.
2.
The printer resumes printing. Reprint the page you were printing if it was not printed properly due to
the paper jam.
If you turned off the printer in step 1, all jobs in the print queue are canceled. Redo the printing.
Note
•
When reloading the paper, make sure you are using suitable paper and loading it correctly.
•
We recommend using paper sizes other than A5 to print documents with photos or graphics. A5
paper may curl and jam as it leaves the printer.
309
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
310
Paper Is Jammed inside Printer
If the jammed paper tears and you cannot remove the paper either from the paper output slot or the feed
slot, or if the jammed paper remains inside the printer, remove the paper following the instructions below.
Note
• If paper becomes jammed during printing and you need to turn off the printer to remove it, press the
printer's Stop button to stop the printing before you turn off the printer.
1.
Turn off printer and unplug it.
1.
2.
Open scanning unit / cover.
2.
Important
• Do not touch clear film (A), white belt (B), or tubes (C).•
If you soil or scratch this part by touching it with paper or your hand, it could damage the printer.
3.
Check if jammed paper is under print head holder.
3.
If the jammed paper is under the print head holder, move the print head holder to the far right or left,
whichever makes it easier to remove the paper.
When moving the print head holder, hold the top of the print head holder and slide it slowly to the far
right or left.
311
4.
Hold jammed paper firmly in both hands.
4.
If the paper is rolled up, pull out it.
5.
Slowly pull out paper, so as not to tear it.
5.
Pull out the paper at an angle of about 45 degrees.
312
6.
Make sure all jammed paper is removed.
6.
If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and
remove any remaining paper.
• Any paper left under the print head holder?
• Any small bits of paper left in the printer?
• Any paper left in the left and right empty spaces (D) in the printer?
7.
Close scanning unit / cover gently.
7.
To close the scanning unit / cover, hold it up once, and then take it down gently.
8.
Plug in the printer again and turn it back on.
8.
All jobs in the print queue are canceled. Redo the printing.
Note
•
When reloading the paper, make sure you are using suitable paper and loading it correctly.
•
313
If a paper jam message appears on the printer's LCD or on your computer screen when you
resume printing after removing all the jammed paper, there may be some paper still inside the
printer. Check the printer again for any remaining bits of paper.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
314
1000
Cause
Possible causes include the following.
• There is no paper in the rear tray.
• Paper is not loaded in the rear tray properly.
What to Do
Take the corresponding actions below.
• Load paper in the rear tray.•
Loading Plain Paper / Photo Paper
Loading Envelopes
• Align the paper guides of the rear tray with both edges of the paper.•
• Close the feed slot cover.•
After carrying out the above measures, press the printer's OK button to cancel the error.
315
Note
• To cancel printing, press the printer's Stop button.
No Paper during Printer Setup
Load two or more sheets of A4 or Letter size plain paper in the rear tray.
Note
• After loading the paper, align the paper guides of the rear tray with both edges of the paper.•
Press the printer's OK button to cancel the error.
Note
• If you are printing a print head alignment sheet during printer setup, do not cancel printing.
316
1200
Cause
Scanning unit / cover is open.
What to Do
Close the scanning unit / cover and wait for a while.
Do not forget to close it, such as after refilling ink tanks.
318
1496
Cause
The maintenance cartridge cannot be recognized.
The maintenance cartridge may not be installed properly or may not be compatible with this printer.
What to Do
Turn off the printer, remove the maintenance cartridge, and then reinstall it correctly.
Refer to
Replacing Maintenance Cartridge for details on removing and installing the maintenance
cartridge.
320
1640
Cause
The remaining ink level in one of the ink tanks may have reached the lower limit line shown on the ink
tank.
What to Do
To check the remaining ink level, visually inspect the remaining ink in the ink tank.
If the remaining ink level is below the lower limit line, refill the ink tank with the corresponding color of ink
by following the printer's instructions.
Refilling Ink Tanks
If printing is continued when the remaining ink level is below the lower limit line, the printer may consume
a certain amount of ink to return to printable status.
321
1725
Cause
The maintenance cartridge cannot be recognized.
The maintenance cartridge may not be installed properly or may not be compatible with this printer.
What to Do
Turn off the printer, remove the maintenance cartridge, and then reinstall it correctly.
Refer to
Replacing Maintenance Cartridge for details on removing and installing the maintenance
cartridge.
324
1726
Cause
The maintenance cartridge is full.
What to Do
Turn off the printer and then replace the maintenance cartridge.
Replacing Maintenance Cartridge
Note
• The condition of the maintenance cartridge when this error is displayed will depend on where and•
how the printer is used.
When this message is displayed, you must replace the maintenance cartridge.
325
1727
Cause
The maintenance cartridge is almost full.
What to Do
The printer will not be able to print with a full maintenance cartridge.
Press the printer's OK button to cancel the error and then prepare a new maintenance cartridge.
For details on the maintenance cartridge, see Replacing Maintenance Cartridge.
326
Shipping Tape etc. Are Still Attached (1890)
Cause
Shipping tape or protective material may still be attached to print head holder.
What to Do
Open the scanning unit / cover and make sure that shipping tape and protective material have been
removed from the print head holder.
If the shipping tape or protective material is still there, remove it and close the scanning unit / cover.
In the case of the first printer setup, click here, select your printer name on the page, and follow the
instructions.
327
2114
Cause
Paper settings specified when printing/copying do not match the paper information for the rear tray
registered on the printer.
Note
• For the appropriate combination of the paper settings specified on the printer driver and the paper•
information registered on the printer, refer to the following.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
• For copying, make the paper settings for copying match the paper information for the rear tray
registered on the printer.
• For how to register paper information on the printer, refer to the following.•
Paper Settings
If the paper settings specified when printing differ from the paper information for the rear tray registered
on the printer, the following message appears on the printer's LCD.
• Paper settings specified on the printer driver when printing:•
Paper size: A5
Media type: Plain paper
• Paper information for the rear tray registered on the printer:•
Paper size: A4
Media type: Plain paper
What to Do
Press the printer's OK button to display the screen below.
Use the buttons to select the appropriate action and press the printer's OK button.
Note
• Depending on the settings, some of the options below may not be displayed.
Print on set paper
Select this option to print/copy on the loaded paper with the paper settings specified when printing/
copying.
328
For example, when the paper size specified when printing is A5 and the paper information for the rear
tray is registered as A4, select this option to print on an A4 paper loaded in the rear tray with the A5
setting.
Replace the paper
Select this option to print/copy after changing the paper in the rear tray.
For example, when the paper size specified when printing is A5 and the paper information for the rear
tray is registered as A4, select this option to print after changing the paper in the rear tray with an A5
paper.
After changing the paper, the paper information registration screen for the rear tray appears. Register
the paper information on the printer according to the loaded paper.
Note
• For the appropriate combination of the paper settings specified on the printer driver and the•
paper information registered on the printer, refer to the following.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
Cancel
Cancels printing/copying.
Select this option when you want to change the paper settings specified when printing/copying.
Change the paper settings and try printing/copying again.
Note
• You can configure the setting to hide the misprint prevention message. When set to hide the•
message, printing/copying begins regardless of whether the paper settings specified when printing/
copying and the paper information of the rear tray registered on the printer match.
To change whether to display the misprint prevention message when printing/copying without
using the printer driver:
Feed settings
To change whether to display the misprint prevention message when printing using the printer
driver:
Changing the Printer Operation Mode (Windows)
Changing the Printer Operation Mode (macOS)
329
2200
Cause
An internal part will need replacing soon.
What to Do
Press the printer's OK button to cancel the error.
Contact your nearest Canon service center to request a repair as soon as possible.
You cannot replace the internal parts of the printer yourself.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repair, see Repairing Your Printer.
330
3252
Cause
The maintenance cartridge is almost full.
What to Do
The printer will not be able to print with a full maintenance cartridge.
Press the printer's OK button to clear the error message.
331
4103
Cause
Cannot perform printing with current print settings.
What to Do
Press the printer's Stop button to cancel printing.
Change the print settings specified when printing and retry printing.
332
5011
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
333
5012
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
334
5100
Cause
Printer error has occurred.
What to Do
If you are printing, press the printer's Stop button to cancel printing, then turn off the printer.
Check the following:
• Make sure print head holder motion is not impeded by protective material and tape for securing the•
print head holder, jammed paper, etc.
Remove any impediment.
Important
• When clearing an impediment to print head holder motion, be careful not to touch clear film (A),•
white belt (B), or tubes (C).
If you soil or scratch this part by touching it with paper or your hand, it could damage the printer.
Turn the printer back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
335
5200
Cause
Printer error has occurred.
What to Do
Check the remaining ink level, and then refill the ink tank if necessary.
Turn off the printer and unplug it.
Wait about 10 minutes and then plug in the printer again and turn it back on.
If the ink tank is refilled because it runs out of ink, perform ink flush.
• From Windows:•
Cleaning the Print Heads
• From macOS:•
Cleaning the Print Heads
• From the operation panel of the printer:•
How to Perform Ink Flush
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
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6000
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
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