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GEM-MFI SERIES Freight Claim Procedure
Page iii
Important!
Inspect Promptly
This merchandise has been carefully inspected and packed in accordance with the carrier’s packing
specifications. Responsibility for safe delivery has been assumed by the carrier. If loss or damage occurs, you
as the consignee must file a claim with the carrier and hold the container for carrier’s inspection.
Visible Loss or Damage
Any external evidence of loss or damage must be fully described and noted on your freight bill or express
receipt and signed by the carrier’s agent. Claim should be filed on a form available from the carrier.
Concealed Loss or Damage
If loss or damage does not appear until merchandise has been unpacked, make a written request for
inspection by the carrier within 15 days of the delivery date. Then file a claim on a form from the carrier.
File Claim Without Delay Do Not Return Damaged Merchandise to Ice-O-Matic
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