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en Troubleshooting
48
Fault Cause and troubleshooting
Drum jerks after the
programme starts.
This is caused by an internal motor test.
▶ Not a fault – no action required.
Vibrations and move-
ment of the appliance
whilst spinning.
Appliance is not correctly aligned.
▶
→"Aligning the appliance", Page16
The appliance feet are not fixed.
▶ Secure the appliance feet.
→"Aligning the appliance", Page16
Transit bolts have not been removed.
▶
→"Removing the transit bolts", Page13.
Drum rotates, water
does not flow in.
Load detection is active.
▶ Not a fault – no action required.
Note:The load detection can take up to two minutes.
Heavy foam build-up Detergent dosage is too high.
▶ Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the compartment for manual dosing (not
for outdoor clothing, sportswear or items stuffed
with down).
▶ If intelligent dosing is activated, reduce the basic
dosage →Page34.
▶ If you dose manually, reduce the amount of deter-
gent for the next washing cycle with the same load.
i-DOS cannot be ac-
tuated.
Intelligent dosing is not intended for this programme.
▶ Not a fault – no action required.
→"Starting the programme with intelligent dosing
system", Page32
Programme progress does not allow intelligent dos-
ing.
No remedial action possible.
High spin speed not
reached.
A low spin speed is selected.
▶ The next time you run a wash cycle, set a higher
spin speed.
Reduced Ironing is activated.
▶ Select the programmes that are suitable for the
type of fabric.
Unbalance load detection system is using a reduced
spin speed to eliminate an unbalance.
▶ Redistribute the laundry in the drum.
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