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12.2 The dishwashing and drying results are not satisfactory
Problem Possible cause and solution
Poor washing results. • Refer to "Daily use", "Hints and tips" and the basket
loading leaflet.
• Use more intensive washing programme.
• Activate the ExtraPower option to improve the washing
results of a selected programme.
• Clean spray arm jets and filter. Refer to "Care and
Cleaning".
Poor drying results. • Tableware was left for too long inside the closed appli‐
ance. Activate the function AirDry to set the automatic
opening of the door and to improve the drying perform‐
ance.
• There is no rinse aid or the dosage of rinse aid is not
sufficient. Fill the rinse aid dispenser or set the dosage
of rinse aid to a higher level.
• The quality of the rinse aid can be the cause.
• Always use rinse aid, even with multi-tablets.
• Plastic items may need to be towel dried.
• The programme does not have the drying phase. Re‐
fer to "Programmes overview".
There are whitish streaks or
bluish layers on glasses and
dishes.
• The released quantity of rinse aid is too high. Adjust
the rinse aid dosage to a lower level.
• The quantity of detergent is too high.
There are stains and dry water
drops on glasses and dishes.
• The released quantity of rinse aid is not sufficient. Ad‐
just the rinse aid dosage to a higher level.
• The quality of the rinse aid can be the cause.
The interior of the appliance is
wet.
• This is not a defect of the appliance. Humidity conden‐
sates on the appliance walls.
Unusual foam during washing. • Use the detergent designed specifically for dishwash‐
ers.
• Use a detergent from a different manufacturer.
• Do not pre-rinse dishes under running water.
Traces of rust on cutlery. • There is too much salt in the water used for washing.
Refer to "The water softener".
• Silver and stainless steel cutlery were placed together.
Do not place silver and stainless steel items close to‐
gether.
There are residues of deter‐
gent in the dispenser at the
end of the programme.
• The detergent tablet was stuck in the dispenser and
was not washed away by water.
• Water cannot wash away the detergent from the dis‐
penser. Make sure that the spray arms are not blocked
or clogged.
• Make sure that items in the baskets do not impede the
lid of the detergent dispenser from opening.
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