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73
9 FAQ
Q1: FAILED TO GENERATE DIAGNOSIS REPORT
1. Currently only perform diagnostic functions, that is, read ECU
information, read code and clear code, live data, freeze frame,
which can trigger a diagnostic report. Other functions, such as
immobilization and maintenance services will not be displayed
in the report.
2. After entering the diagnosis menu, you need to perform one
specific function before the system can generate a diagnosis
report normally.
3. After the diagnosis is completed, you need to step back to the
previous menu step by step to generate the diagnosis report
successfully. If the APP is killed directly, the report cannot be
triggered.
4. If the report still cannot be generated after troubleshooting
according to the above prompts, please try to exit the APP,
enter the system settings, and then choose to clear the APP
cache.
Enter the path: Setting>>Apps>>Diagnosis>>Clear Cache
Sample as follows:
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