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Before you call for service...
Problem Possible Causes What To Do
Detergentleft in
dispensercups
Blackor gray
markson dishes
Dishesdon'tdry
Dishes are blocking the
detergent cup
Aluminum utensils have
rubbed against dishes
Low inlet water temperature
Rinseagent dispenser isemptg
Controlpanel responded Door latch meg not be properlg
toinputs but dishwasher seated
never filled with water Water valve meg be turned off
Stained tub interior Some tomato-based foods can
cause reddish steins
Teaor coffeestains
Anoverallgellowor brownfilmcan •
becausedbyirondepositsin water
White film on insidesurface- •
herdwater minerals
Dishwasherwon't run Fuseisblownor circuit breaker
istripped
• Repositionthe dishes,sothe water from the lowerspray arm can
flushthe detergentcup. Seethe Loadingthedishwashersection.
• Removemarkswitha mild,abrasivecleaner.
• Makesure inlet water temperature isatleast 120°F.
• SelectHEATEDDRY.
• Use HOTSTART,HOTWASHor ADDED HEAToptions.
• Selecta higher cgcle,such as POTS& PANS.
• Checkthe rinse agent dispenserand fill asrequired.
• Makesure the door isfirmly closed.
• Makesurewatervalve(usuallylocatedunderthesink)isturnedon.
• Useofthe RINSEONLYcycleafteraddingthedishtothe load
candecreasethelevelofstaining.GErecommendsCascade®
PlasticBoosterto helpremovethesetypesofstains.
• Removethestainby hand,usinga solutionof 1/2cupbleach
and] cupswarmwater.
WARNING
Beforecleaninginterior,waitatleast20minutesaftera cycleforthe
heatingelementstocooldown.Failuretodo socanresultin burns.
Aspecialfilterinthewatersupplylineistheonlywayto correct
thisproblem.Contacta watersoftenercompany.
GErecommendsJet-Dry®or CascadeCrystalClear_to help
preventhardwatermineraldepositsfromforming.
• Rundishwasherwithcitricacidto removemineraldeposits.Citricacid
(Partnumber:WD35X151)canbeorderedthroughGEParts.Seeback
coverfor orderinginformation.
• Replacefuseor resetcircuitbreaker.Removeanyotherappliancesfrom
thecircuit.
Power isturned off
• Insomeinstallations,thepowertothedishwasherisprovidedthrougha
wallswitch,oftenlocatednexttothedisposerswitch.Makesureitison.
Controlpanelislocked • Unlockcontrolpanel.Seepage4.
Control panel lights
go off whenyou're
setting controls
Water standing in
thebottom of thetub
Water won't pump
outof thetub
Steam
Sanitizedlight does
not illuminateat the
endof thecycle
(Anti-Bacteria
cycleonly)
Noise
Rebootgourcontrol
Time too long between
touching of selectedpads
• Turnoffpowertothedishwasher(circuitbreakerorwallswitch)for
30seconds;thenturn backon.
• Eachpad mustbe touched within 30 secondsof the others.
Torelight,touch ang pad again,or unlockand relatch door.
Thisis normal
Drainisclogged
Thisisnormal
Thedoorwasopenedand the
cgclewasinterrupted during
or after the mainwashportion
Theincomingwater •
temperaturewastoo low
Normal operating sounds •
Rattling disheswhen the sprag •
arm rotates
• Asmall amount of cleanwater aroundthe outlet on the tub
bottom at the backof thetub keepsthewater seallubricated.
• Ifgouhaveanairgap,cleanit.Seepage10.
• Ifthedishwasherdrainsintoa disposer,rundisposerclear.
• Checktoseeifyourkitchensinkisdrainingwell.If not,you
may needaplumber.
• Warm,moistaircomesthroughtheventbythedoorlatchduringdrying
andwhenwaterisbeingpumpedout.Thisisnecessaryfordrying.
• Donotinterruptthecycleanytimeduringor aftermainwash.
Raisethe water heater temperature to between 120°Fand 140°F.
Detergentcup opening.
Waterenteringdishwasher.
Themotor stopsand starts at varioustimesduring thecgcle.
Drainpumpsoundsdurinqthe pump out.
Makesuredishesare properlgloaded.Seethe Loadingthe
dishwasherrackssection.
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