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Troubleshooting en
45
Fault Cause and troubleshooting
The appliance is not
working.
There has been a power cut.
▶ Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
You have not pressed Start/ Reload .
▶ Press Start/ Reload .
Door is not closed.
1. Close the door.
2. Press Start/ Reload to start the programme.
Childproof lock is activated.
▶
→"Deactivating the childproof lock", Page35
Finished in is activated.
▶ Check whether Finished in is activated.
→"Buttons", Page27
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/ Reload to start the programme.
The door cannot
beopened.
––– is activated.
▶ Continue the programme by selecting Spin or
Drain and pressing Start/ Reload .
→"Resuming the programme when the programme
status is Rinse Hold", Page35
The temperature is too high.
▶ Wait until the temperature has dropped.
▶
→"Cancelling the programme", Page34
Water level is too high.
▶ Select a suitable programme for draining.
→"Programmes", Page28
Power failure.
▶ Open the door using the emergency release.
→"Emergency release", Page51
The water is not drain-
ing.
Drain pipe or water outlet hose is blocked.
▶ Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶ Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump", Page38
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