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6
TROUBLESHOOTING
You are unable to attach
the system to your faucet.
See Step 2 of Installation in Five Easy Steps to determine if you need to
use an adapter. Check to see that you have correctly inserted the
proper adapter and washer.
Adapters provided do not
fit your faucet.
Call Brita Consumer Services at 1-800-24-BRITA (U.S.) or
1-800-387-6940 (Canada).
Water leaks or sprays
from connection at
faucet.
Check to see that you placed the washer between the faucet and the
adapter. Check to see that the mounting collar is tight and the
threading is aligned with the faucet or adapter threading. Only water
from filter port is filtered. All other water is unfiltered.
Water leaks or sprays
from the system itself.
Make sure the filter cartridge is locked into place. Water leaking or
spraying from system may not be filtered. Only water from filter port
is filtered. All other water is unfiltered.
Flow rate of filtered water
slows.
Remove the system from the faucet and clean the sediment from the
strainer in the mounting collar. If flow rate of filtered water remains
slow, replace filter cartridge. Although Brita® Faucet Replacement
Filters have an extra layer to reduce sediment buildup, very high
sediment in your water may cause the system to prematurely clog
before the typical end of filter life. The clogging means that your Brita®
Faucet Replacement Filter is removing the sediment from your tap
water. See directions for Early filter replacement and manual reset of
the Filter Replacement Indicator on page 5.
Filter Replacement
Indicator does not reset
with new cartridge
insertion.
Make sure the filter cartridge is locked into place. If you replaced the
cartridge before the indicator light flashed red, you need to manually
reset the Filter Replacement Indicator. See directions for Early filter
replacement and manual reset of the filter replacement indicator on
page 5.
Filter Replacement
Indicator does not
illuminate.
Call Brita Consumer Services at 1-800-24-BRITA (U.S.) or
1-800-387-6940 (Canada).
FOR PURCHASES MADE IN IOWA: This form must be signed and dated by the buyer and seller prior to the consummation of
this sale. This form should be retained on file by the seller for a minimum of two years.
BUYER: SELLER:
Name Name
Address Address
Telephone Number
Signature Signature
Date Date
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