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Troubleshooting ..................
Before contacting the service center, here are some
instructions to help you troubleshoot your device:
• For optimal operation, fully charge the battery.
• To improve the tablet’s performance, remove
unnecessary files or apps on your tablet.
• Update your tablet's software via the Updates
application. Or you can touch Settings > System
updates. to update software.
• Reset your tablet via Erase all data (factory reset).
Touch Settings > System > Reset > Factory data
reset. Another method is to hold down the Power
key and the Volume up key at the same time when
your tablet is powered off. All of your tablet data will
be lost permanently. It is strongly advised to fully
back up your tablet data before resetting.
My tablet can't be switched on or is frozen
• When the tablet can't be switched on, charge for
at least 20 minutes to ensure the minimum battery
power needed. Then switch it on again.
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