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petsafe.com 21
Troubleshooting
Pet seems to receive no stimulation. • Check/replace the batteries in the receiver collar.
• Use the test light tool to check for static stimulation.
• Check the fit of the receiver collar to ensure that the contact points have direct skin contact.
• Check the setting on the threshold transmitter.
Unable to hear receiver collar tone. • Check/replace the batteries in the receiver collar.
• Pets can easily hear the tone, but it may be at a volume level that is difficult for you to hear.
• Use the test light tool to check the receiver collar for static stimulation.
No LED light on threshold transmitter. • Press and hold the mode button until the green LED light is on.
• Check/replace the batteries in the threshold transmitter.
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