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20
TROUBLESHOOTING
GUIDE
This
washing
machine
is
equipped
with
automatic
safety
functions
which
detect
and
diagnose
problems
at
an
early
stage
and
react
appropriately.
When
the
machine
does
not
function
properly
or
does
not
function
at
all,
check
the
following
points
before
you
call
the
Service
Department.
Rattling
and
clanking
noise
Thumping
sound
Vibrating
noise
Water
leaks
Excessive
suds
?
Foreign
objects
such
as
coins
or
safety
pins
may
be
in
drum
or
pump.
?
Heavy
wash
loads
may
produce
a
thumping
sound.
This
is
normal.
?
Have
all
the
transit
bolts
and
packing
been
removed?
?
Wash
load
may
be
unevenly
distributed
in
the
drum.
?
Are
all
the
feet
resting
firmly
on
the
ground?
?
Fill
hose
connection
is
loose
at
tap
or
washer.
?
House
drain
pipes
are
clogged.
?
Too
much
detergent
or
unsuitable
detergent.
Stop
washer
and
check
drum
and
drain
filter.
If
noise
continues
after
washer
is
restarted,
call
for
service.
If
sound
continues,
washer
is
probably
out
of
balance.
Stop
and
redistribute
wash
load.
See
Installation
Instructions
for
removing
shipping
bolts.
Stop
washer
and
rearrange
wash
load.
Adjust
the
leveling
feet.
Make
sure
all
four
feet
are
in
firm
contact
with
the
floor,
while
the
washer
is
in
the
spin
cycle
with
load.
Check
and
tighten
hose
connections.
Unclog
drain
pipe.
Contact
plumber
if
necessary.
Reduce
detergent
amount
or
use
HE
(High
Efficiency)
detergent.
Problem
Possible
Cause
Solution
Designed
specially
to
use
only
HE(High
Efficiency)
detergent
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