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15
TROUBLESHOOTING
If your Chain Saw does not operate correctly check the following:
Problem Possible Cause Possible Solution
• Tool will not start.
• Unit will not charge.
• Bar / chain
overheated.
• Battery not installed
properly.
• Battery not charged.
• Lock-out button not
actuated.
• Battery not inserted into
charger.
• Chain too tight.
• Lubrication needed.
• Check battery installation.
• Check battery charging
requirements.
• Push lock off button/actuate trigger.
• Insert battery into charger until green
LED appears. Charge up to 5 hours if
battery totally drained.
• Refer to “adjusting chain
tension” section.
• Refer to “chain oiling” section.
• Chain is loose.
• Poor cut quality.
• Chain tension set
incorrectly.
• Chain tension set
incorrectly.
• Chain needs
replacement.
• Refer to “adjusting chain
tension” section.
• Refer to “adjusting chain
tension” section.
Note: Excessive tension leads to
excessive wear and reduction in life
of bar & chain. Lubricate before each
cut. Refer to “replacing the chain”
section.
• Unit runs but does
not cut.
• Chain installed backwards. • Refer to sections for installing and
removing chain.
For assistance with your product, visit our website www.blackanddecker.com for the location
of the service center nearest you or call the BLACK+DECKER help line at 1-800-544-6986.
• Unit stops while
cutting.
• Lithium battery depleted.
• Voltage limit protection
exceeded.
• Battery too hot.
• Charge battery.
• Unit is being forced. Restart and
apply less pressure.
• Allow battery to cool for 30 minutes
before proceeding.
• Unit does not oil. • Oil reservoir emptied.
• Oiling hole on guide bar
clogged.
• Refill reservoir.
• Clean guide bar, sprocket and
sprocket cover. Refer to “care and
maintenance” section.
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