FDA Listed 1 Year Warranty
Zyllion ZMA-13
Shiatsu Massage Pillow
with Heat
www.zyllion.com
26439 Rancho Pkwy South, Unit 175
Lake Forest, CA 92630
1.855.588.8168
2
Neck Calves Lower Back
Upper Back Thighs Abdomen
Please read this user manual thoroughly before using this
massager product. This manual should be kept on hand for
easy reference.
Thank you for choosing the new ZMA-13 Shiatsu
Massage Pillow with Heat from Zyllion!
Convenient and sleek in design, this portable massager provides top
quality massage therapy. The 4 deep-kneading massage nodes do
wonders to alleviate soreness and muscle tightness. The intensity of
the massage experience is controlled by you, the user, by either leaning
against or towards the unit for the perfect amount of pressure desired.
With its ergonomic design, this ultra slim massager can be carried any-
qhere. Its adjustable straps secure the cushion to your favorite chair!
Features and Benets of your new Zyllion Massage Pillow:
• Heat function adds an extra level of muscle soothing and relaxation
• Equipped with an overheat protection device & programmed with
a 20-minute auto shut-o feature to ensure safety and save energy
• Promotes blood circulation
• Eases tension and fatigue caused by stress, post-workout muscle sore-
ness, and any body pain triggered by repetitive physical activity
• Treats neck stiness and soreness caused by prolonged hours of sitting
• Relieve muscle tightness and soreness in those areas of your body
where you need it the most.
For decreased intensity of massage, you may place a thin sheet or towel
between you, the user, and the massager unit.
Thank you for choosing Zyllion!
PACKAGE CONTENTS
• 1 ZMA-13
• 1 Pull-Over Sleeve
• 1 Manual
• 1 Power Adapter Set (includes 1 wall adapter
and 1 car adapter)
BODY AREAS TO USE THE MASSAGE PILLOW
2
Neck Calves Lower Back
Upper Back Thighs Abdomen
Please read this user manual thoroughly before using this
massager product. This manual should be kept on hand for
easy reference.
Thank you for choosing the new ZMA-13 Shiatsu
Massage Pillow with Heat from Zyllion!
Convenient and sleek in design, this portable massager provides top
quality massage therapy. The 4 deep-kneading massage nodes do
wonders to alleviate soreness and muscle tightness. The intensity of
the massage experience is controlled by you, the user, by either leaning
against or towards the unit for the perfect amount of pressure desired.
With its ergonomic design, this ultra slim massager can be carried any-
qhere. Its adjustable straps secure the cushion to your favorite chair!
Features and Benets of your new Zyllion Massage Pillow:
• Heat function adds an extra level of muscle soothing and relaxation
• Equipped with an overheat protection device & programmed with
a 20-minute auto shut-o feature to ensure safety and save energy
• Promotes blood circulation
• Eases tension and fatigue caused by stress, post-workout muscle sore-
ness, and any body pain triggered by repetitive physical activity
• Treats neck stiness and soreness caused by prolonged hours of sitting
• Relieve muscle tightness and soreness in those areas of your body
where you need it the most.
For decreased intensity of massage, you may place a thin sheet or towel
between you, the user, and the massager unit.
Thank you for choosing Zyllion!
PACKAGE CONTENTS
• 1 ZMA-13
• 1 Pull-Over Sleeve
• 1 Manual
• 1 Power Adapter Set (includes 1 wall adapter
and 1 car adapter)
BODY AREAS TO USE THE MASSAGE PILLOW
3
4
11. Attempt to have the unit repaired by professionals other than Zyllion
repair technicians. Doing so can potentially damage your massager
and void your warranty.
12. Plug in device to an already overloaded electrical outlet. Doing so could
lead to electrocution.
13. Remove massager plug from its socket by pulling the power cord.
14. Plug in or unplug with wet hands to avoid electric shock and injury.
15. Operate under blanket or pillow. Excessive heating can occur and cause
re, electric shock, or injury to persons.
16. Operate the product with the air openings blocked. Keep the air
openings free of lint, hair, and the like.
17. Operate where aerosol (spray) products are being used or where
oxygen is administered.
To reduce the risk of electric shock, do not attempt to repair. There are no
serviceable parts inside. To reduce the risk of re or electric shock, do not
expose this unit to rain or moisture.
Consult your doctor before using this massager if any
of the following apply:
• You are experiencing unusual pain in any area of the body
• You have any concerns regarding your health
• You have a serious medical condition such as heart disease, rheumatism,
osteoporosis, tendonitis, diabetes, various skin diseases, skeletal
problems, or spinal problems
• You may be pregnant
• You are currently under medical care
• You have a pacemaker, articial limb, or pins/screws inside any area of
your body
The following individuals should avoid using this massager:
SAFETY PRECAUTIONS
We highly encourage customers to ease slowly into using the massager
over the rst several days as to let your body become familiar with the
intensity of the massage.
The following precautions are to be taken to reduce the risk of burns,
re, electric shock, or injury. Please read carefully prior to using this
electric appliance.
DANGER
To reduce the risk of electric shock, burns, re or injury,
please DO NOT:
1. Use outdoors.
2. Use massager for extended periods of time. The recommended
session is 20 minutes long.
3. Use if any parts of the unit are missing or appear damaged or
defective. If the cover has torn, do not use the pull-over sleeve in
order to continue use. Contact the Zyllion for repair/replacement.
4. Use if wet or use/leave near any water, or ANY heated surfaces.
5. Submerge unit in water or any type of liquid.
6. Reach for unit if it has fallen into water while plugged in. Unplug
immediately.
7. Leave unit plugged in when not in use, especially when pets or
children are near this device.
8. Allow children to use the device unless they are supervised.
9. Use pins or any type of metal fastener with this device.
10. Use on bare skin. DO NOT use on sensitive skin areas, areas of the
body that are inamed, areas with open sores or wounds, or areas
of the body with poor circulation.
3
4
11. Attempt to have the unit repaired by professionals other than Zyllion
repair technicians. Doing so can potentially damage your massager
and void your warranty.
12. Plug in device to an already overloaded electrical outlet. Doing so could
lead to electrocution.
13. Remove massager plug from its socket by pulling the power cord.
14. Plug in or unplug with wet hands to avoid electric shock and injury.
15. Operate under blanket or pillow. Excessive heating can occur and cause
re, electric shock, or injury to persons.
16. Operate the product with the air openings blocked. Keep the air
openings free of lint, hair, and the like.
17. Operate where aerosol (spray) products are being used or where
oxygen is administered.
To reduce the risk of electric shock, do not attempt to repair. There are no
serviceable parts inside. To reduce the risk of re or electric shock, do not
expose this unit to rain or moisture.
Consult your doctor before using this massager if any
of the following apply:
• You are experiencing unusual pain in any area of the body
• You have any concerns regarding your health
• You have a serious medical condition such as heart disease, rheumatism,
osteoporosis, tendonitis, diabetes, various skin diseases, skeletal
problems, or spinal problems
• You may be pregnant
• You are currently under medical care
• You have a pacemaker, articial limb, or pins/screws inside any area of
your body
The following individuals should avoid using this massager:
SAFETY PRECAUTIONS
We highly encourage customers to ease slowly into using the massager
over the rst several days as to let your body become familiar with the
intensity of the massage.
The following precautions are to be taken to reduce the risk of burns,
re, electric shock, or injury. Please read carefully prior to using this
electric appliance.
DANGER
To reduce the risk of electric shock, burns, re or injury,
please DO NOT:
1. Use outdoors.
2. Use massager for extended periods of time. The recommended
session is 20 minutes long.
3. Use if any parts of the unit are missing or appear damaged or
defective. If the cover has torn, do not use the pull-over sleeve in
order to continue use. Contact the Zyllion for repair/replacement.
4. Use if wet or use/leave near any water, or ANY heated surfaces.
5. Submerge unit in water or any type of liquid.
6. Reach for unit if it has fallen into water while plugged in. Unplug
immediately.
7. Leave unit plugged in when not in use, especially when pets or
children are near this device.
8. Allow children to use the device unless they are supervised.
9. Use pins or any type of metal fastener with this device.
10. Use on bare skin. DO NOT use on sensitive skin areas, areas of the
body that are inamed, areas with open sores or wounds, or areas
of the body with poor circulation.
5 6
outage or lightning storm.
• The appliance must only be supplied at safe extra low voltage
corresponding to the marking on the appliance.
• The appliance is only to be used with the power supply unit provided
with the appliance.
• Never operate this appliance if it has a damaged cord or plug, if it is not
working properly, if it has been dropped or damaged, or dropped into
water. Return the appliance to Zyllion for examination and repair.
Do not continue to use the massager if the cover has torn. Call Customer
Service to receive a replacement cover.
If a fault is found, stop use immediately and unplug the power supply
to avoid accidents or injuries. Please contact the seller or manufacturer
for repairs or replacements.
Discontinue use of this unit if:
• Any parts are exposed or appear damaged or defective.
• The electrical outlet is unusually loose.
• It is exposed to explosive or ammable fumes.
• It over heats, catches re, or the smell of smoke or burning electronics
is present.
• Aerosol (spray) products are being used or where oxygen is being
administered.
• You experience any of the following:
• Numbness or weakness in the face, arm, or leg;
• Confusion or trouble speaking or understanding speech
• Vision problems in one or both eyes
• Diculty walking or dizziness, loss of balance or problems with
coordination
• Severe headache
• Mentally or physically incapacitated individuals without supervision.
• Those suering from skin diseases, skin redness, scalds/burns, or
irritation.
• Those who suer from muscle pain, osteoporosis, severe fractures,
sprains, or brittle bones.
• Those who have a cancerous growth or tumor in the area where
massage is to be applied.
• Those with heart disease.
• Those who suer from hypertension or high/low blood pressure.
• Those who are susceptible to electromagnetic malfunctions such as
cardiac pacemakers and implantable medical electronic devices.
• Those who have a lose in sense of temperature dierence.
• Those who are restless early in pregnancy or shortly after giving
birth.
• Those who have an abnormal or curved spine.
• Those with a perception distortion caused by a high degree of
peripheral circulation in diabetes.
• People who need quiet or are in poor health.
• Those with a 38C fever.
• Those with acute inammatory symptoms, tiredness, chills, or
changes in blood pressure, etc.
WARNING
• Use massager only as intended. Do not use attachments not
recommended by the manufacturer.
• Avoid stepping on the power cord to prevent damage or electrocution.
• Properly unplug the unit after use. If necessary, turn o the unit prior
to unplug it during use.
• Turn o and unplug massager mid-use if you experience severe pain
or detect any malfunction or abnormal condition, or there is a power
5 6
outage or lightning storm.
• The appliance must only be supplied at safe extra low voltage
corresponding to the marking on the appliance.
• The appliance is only to be used with the power supply unit provided
with the appliance.
• Never operate this appliance if it has a damaged cord or plug, if it is not
working properly, if it has been dropped or damaged, or dropped into
water. Return the appliance to Zyllion for examination and repair.
Do not continue to use the massager if the cover has torn. Call Customer
Service to receive a replacement cover.
If a fault is found, stop use immediately and unplug the power supply
to avoid accidents or injuries. Please contact the seller or manufacturer
for repairs or replacements.
Discontinue use of this unit if:
• Any parts are exposed or appear damaged or defective.
• The electrical outlet is unusually loose.
• It is exposed to explosive or ammable fumes.
• It over heats, catches re, or the smell of smoke or burning electronics
is present.
• Aerosol (spray) products are being used or where oxygen is being
administered.
• You experience any of the following:
• Numbness or weakness in the face, arm, or leg;
• Confusion or trouble speaking or understanding speech
• Vision problems in one or both eyes
• Diculty walking or dizziness, loss of balance or problems with
coordination
• Severe headache
• Mentally or physically incapacitated individuals without supervision.
• Those suering from skin diseases, skin redness, scalds/burns, or
irritation.
• Those who suer from muscle pain, osteoporosis, severe fractures,
sprains, or brittle bones.
• Those who have a cancerous growth or tumor in the area where
massage is to be applied.
• Those with heart disease.
• Those who suer from hypertension or high/low blood pressure.
• Those who are susceptible to electromagnetic malfunctions such as
cardiac pacemakers and implantable medical electronic devices.
• Those who have a lose in sense of temperature dierence.
• Those who are restless early in pregnancy or shortly after giving
birth.
• Those who have an abnormal or curved spine.
• Those with a perception distortion caused by a high degree of
peripheral circulation in diabetes.
• People who need quiet or are in poor health.
• Those with a 38C fever.
• Those with acute inammatory symptoms, tiredness, chills, or
changes in blood pressure, etc.
WARNING
• Use massager only as intended. Do not use attachments not
recommended by the manufacturer.
• Avoid stepping on the power cord to prevent damage or electrocution.
• Properly unplug the unit after use. If necessary, turn o the unit prior
to unplug it during use.
• Turn o and unplug massager mid-use if you experience severe pain
or detect any malfunction or abnormal condition, or there is a power
This massager is equipped with an overheat protection device & pro-
grammed with a 20-minute Auto Shut-O to ensure safety. (UL ap-
proved power adaptor works with both 110-120V & 220-240V electrical
outlet)
If product becomes too warm, discontinue use and allow the unit to
cool before operating. If your massager overheats, its safety device will
automatically shut o the motor to ensure safety and prevent damage.
If overheating continues, unplug the power cord and allow unit to cool
o for 15-20 minutes before turning it on again. Contact Customer
Support if this continues.
CARE AND MAINTENANCE
• Make sure the unit is completely turned o prior to cleaning.
• Allow unit to cool before cleaning.
• Wipe device with a soft, lightly moistened cloth for easy cleaning.
Do not use abrasive cleaning agents such as benzene, thinner or
gasoline.
• Keep the unit away from heat sources, liquids, pets, or children,
especially when unsupervised.
• Store massager unit in a cool dry place and keep away from ammable
products, explosives, or chemical solutions.
• Do not wrap cord around massager unit when storing to avoid cord
damage.
Make sure unit does not come in contact with sharp edges
or pointed objects that could damage, cut, or puncture
unit.
*Massaged area may appear red after use. Please note this is normal,
as bloodow has increased around the area.
**If you are prone to heat sensitivity OR are insensitive to heat OR have
limited temperature perception, use the heat function with extreme
caution. Use a towel, blanket, or other fabric made from nonammable
materials between you and the device to reduce your body’s exposure
to heat, and take 15 to 20-minute breaks between sessions. Be aware
that the friction of the rolling shiatsu massage combined with the heat
function can intensify heat sensitivity. Wearing rough materials while
using the massager may increase your risk for friction burns.
The device is not to be used for commercial use or medical pur-
poses. If you have health concerns in regards to using this mas-
sager, consult your doctor/physician before using this product.
Only use indoors!
Do not use the device in damp rooms (e.g. when bathing or
showering)
• Do not wash!
• Do not dry clean!
• After using this product for 20 minutes, rest for 20 minutes
before using again.
SAVE THESE INSTRUCTIONS
Correct Disposal of this product
This marking indicates that this product should not be disposed
with other household wastes throughout the EU. To prevent pos-
sible harm to the environment or human health from uncontrolled
waste disposal, recycle it responsibly to promote the sustainable
reuse of material resources. To return your used device, please use
the return and collection systems or contact the retailer where the
product was purchased. They can take this product for environ-
mental safe recycling.
7 8
This massager is equipped with an overheat protection device & pro-
grammed with a 20-minute Auto Shut-O to ensure safety. (UL ap-
proved power adaptor works with both 110-120V & 220-240V electrical
outlet)
If product becomes too warm, discontinue use and allow the unit to
cool before operating. If your massager overheats, its safety device will
automatically shut o the motor to ensure safety and prevent damage.
If overheating continues, unplug the power cord and allow unit to cool
o for 15-20 minutes before turning it on again. Contact Customer
Support if this continues.
CARE AND MAINTENANCE
• Make sure the unit is completely turned o prior to cleaning.
• Allow unit to cool before cleaning.
• Wipe device with a soft, lightly moistened cloth for easy cleaning.
Do not use abrasive cleaning agents such as benzene, thinner or
gasoline.
• Keep the unit away from heat sources, liquids, pets, or children,
especially when unsupervised.
• Store massager unit in a cool dry place and keep away from ammable
products, explosives, or chemical solutions.
• Do not wrap cord around massager unit when storing to avoid cord
damage.
Make sure unit does not come in contact with sharp edges
or pointed objects that could damage, cut, or puncture
unit.
*Massaged area may appear red after use. Please note this is normal,
as bloodow has increased around the area.
**If you are prone to heat sensitivity OR are insensitive to heat OR have
limited temperature perception, use the heat function with extreme
caution. Use a towel, blanket, or other fabric made from nonammable
materials between you and the device to reduce your body’s exposure
to heat, and take 15 to 20-minute breaks between sessions. Be aware
that the friction of the rolling shiatsu massage combined with the heat
function can intensify heat sensitivity. Wearing rough materials while
using the massager may increase your risk for friction burns.
The device is not to be used for commercial use or medical pur-
poses. If you have health concerns in regards to using this mas-
sager, consult your doctor/physician before using this product.
Only use indoors!
Do not use the device in damp rooms (e.g. when bathing or
showering)
• Do not wash!
• Do not dry clean!
• After using this product for 20 minutes, rest for 20 minutes
before using again.
SAVE THESE INSTRUCTIONS
Correct Disposal of this product
This marking indicates that this product should not be disposed
with other household wastes throughout the EU. To prevent pos-
sible harm to the environment or human health from uncontrolled
waste disposal, recycle it responsibly to promote the sustainable
reuse of material resources. To return your used device, please use
the return and collection systems or contact the retailer where the
product was purchased. They can take this product for environ-
mental safe recycling.
7 8
9 10
HOW TO USE
Plug the car OR wall adapter into
an electrical outlet. The adapter
plug and product cable should
“snap” together when properly
connected in place.
Use the pull-over sleeve to soften the heat and massage intensity.
POWER ON/OFF:
One quick press of the power button turns on the massager
unit. When you rst turn on your massager the heat feature is auto-
matically turned on and the auto rotation switching feature is activat-
ed, changing direction every 60 seconds.
TURN HEAT ON/OFF: Press the Power button to turn the
heat o, then again to turn it on. Press again to cycle through the heat
settings.
TO TURN OFF: Press and hold the power button for 3-5 sec-
onds, and the unit will completely shut o.
LOCATION OF PARTS AND CONTROLS
Massage Nodes
Leather
Cover
Power
Button
Chair/Headrest Strap
Product
Cable
FRONT BACK
TROUBLE SHOOTING
Issue Probable Cause Solution
You hear a
mechanical sound
when product is
in use
When the product is in oper-
ation the massage heads will
make a mechanical sound.
Normal Sound.
Cannot turn on the
power
Overheating Protection
activated
Let unit sit for 30 minutes
to cool o and then restart
The power adapter is not
properly plugged into the
electrical socket
Plug the electrical cord
securely into the electrical
socket
Product cable is not proper-
ly connected to the power
adapter
Make sure the product ca-
ble and the power adapter
have clicked together
Grinding/clicking
noises from the
massage head
Product is malfunctioning
Contact Zyllion
Customer Service.
If you are experiencing a problem with your ZMA-13 Shiatsu
Massager, please contact Zyllion, Inc. at 1.855.588.8168.
Zyllion, Inc. reserves the right to interpret any printing errors and omissions
at its own discretion.
Any product updates or design details are subject to change without pri-
or notice.
9 10
HOW TO USE
Plug the car OR wall adapter into
an electrical outlet. The adapter
plug and product cable should
“snap” together when properly
connected in place.
Use the pull-over sleeve to soften the heat and massage intensity.
POWER ON/OFF:
One quick press of the power button turns on the massager
unit. When you rst turn on your massager the heat feature is auto-
matically turned on and the auto rotation switching feature is activat-
ed, changing direction every 60 seconds.
TURN HEAT ON/OFF: Press the Power button to turn the
heat o, then again to turn it on. Press again to cycle through the heat
settings.
TO TURN OFF: Press and hold the power button for 3-5 sec-
onds, and the unit will completely shut o.
LOCATION OF PARTS AND CONTROLS
Massage Nodes
Leather
Cover
Power
Button
Chair/Headrest Strap
Product
Cable
FRONT BACK
TROUBLE SHOOTING
Issue Probable Cause Solution
You hear a
mechanical sound
when product is
in use
When the product is in oper-
ation the massage heads will
make a mechanical sound.
Normal Sound.
Cannot turn on the
power
Overheating Protection
activated
Let unit sit for 30 minutes
to cool o and then restart
The power adapter is not
properly plugged into the
electrical socket
Plug the electrical cord
securely into the electrical
socket
Product cable is not proper-
ly connected to the power
adapter
Make sure the product ca-
ble and the power adapter
have clicked together
Grinding/clicking
noises from the
massage head
Product is malfunctioning
Contact Zyllion
Customer Service.
If you are experiencing a problem with your ZMA-13 Shiatsu
Massager, please contact Zyllion, Inc. at 1.855.588.8168.
Zyllion, Inc. reserves the right to interpret any printing errors and omissions
at its own discretion.
Any product updates or design details are subject to change without pri-
or notice.
12
ONE (1) YEAR WARRANTY
Zyllion currently oers an automatic one (1) year warranty for all
its massager products.
For a free, extended two (2) year warranty, you can register your
Zyllion product online at:
www.zyllion.com/extendedwarranty
.
Please contact us at 1.855.588.8168 or [email protected] for fur-
ther details.
FDA LISTED
To deliver the safest, highest quality products to our customers,
Zyllion took the extra step to become FDA registered. That means
all aspects of our manufacturing and testing are accepted and
backed by the FDA guidelines.
TECHNICAL SPECIFICATIONS
Product Name:
Zyllion Shiatsu Massage Pillow
with Heat
Product Model: ZMA-13
Rated Voltage: DC 12V 2.5A
Rated Power: 30W
Auto Shut-o Timer: 20 minutes
FDA Listed 1 Year Warranty
Zyllion ZMA-13
Shiatsu Massage Pillow
with Heat
www.zyllion.com
26439 Rancho Pkwy South, Unit 175
Lake Forest, CA 92630
1.855.588.8168
