en
2
Futher information and explanations are
available online:
Table of contents
1 Safety ...........................................4
1.1 General information................... 4
1.2 Intended use.............................. 4
1.3 Restriction on user group.......... 4
1.4 Safe installation ......................... 5
1.5 Safe use .................................... 7
1.6 Safe cleaning and mainten-
ance........................................... 9
2 Preventing material damage ....10
3 Environmental protection and
saving energy............................11
3.1 Disposing of packaging .......... 11
3.2 Save energy and conserve
resources................................. 11
3.3 Energy saving mode ............... 11
4 Installation and connection......12
4.1 Unpacking the appliance ........ 12
4.2 Contents of package ............... 12
4.3 Requirements for the install-
ation location ........................... 12
4.4 Removing the transit bolts ...... 13
4.5 Connecting the appliance ....... 14
4.6 Aligning the appliance............. 15
4.7 Connecting the appliance to
the electricity supply................ 16
5 Familiarising yourself with
your appliance...........................17
5.1 Appliance ................................ 17
5.2 Detergent drawer..................... 17
5.3 Control panel........................... 18
6 Before using for the first time ..19
6.1 Starting an empty washing
cycle ........................................ 19
7 Display .......................................20
8 Buttons ......................................22
9 Programmes ..............................23
10 Accessories.............................27
11 Laundry....................................27
11.1 Preparing the laundry............ 27
12 Detergents and care
products ..................................28
13 Basic operation .......................28
13.1 Switching on the appliance ... 28
13.2 Setting a programme ............ 28
13.3 Adjusting the programme
settings .................................. 28
13.4 Loading laundry..................... 28
13.5 Adding detergent and care
product .................................. 28
13.6 Starting the programme ........ 29
13.7 Changing the activated pro-
gramme end time.................. 29
13.8 Soaking laundry..................... 29
13.9 Adding laundry ...................... 29
13.10 Cancelling the pro-
gramme ............................... 29
13.11 Resuming the programme
when the programme
status is Rinse Hold ............ 30
13.12 Unloading the laundry ......... 30
13.13 Switching off the appli-
ance..................................... 30
en
3
14 Childproof lock........................30
14.1 Activating the childproof
lock........................................ 30
14.2 Deactivating the childproof
lock........................................ 30
15 Basic settings..........................31
15.1 Overview of the basic set-
tings....................................... 31
15.2 Changing the basic set-
tings....................................... 32
16 Programme counter ................32
16.1 Calling up the programme
counter .................................. 32
17 Cleaning and servicing...........32
17.1 Cleaning the drum................. 32
17.2 Cleaning the detergent
drawer.................................... 32
17.3 Cleaning the drain pump....... 33
18 Troubleshooting......................37
18.1 Emergency release ............... 46
19 Transportation, storage and
disposal ...................................46
19.1 Removing the appliance ....... 46
19.2 Inserting the transit bolts....... 46
19.3 Using the appliance again .... 46
19.4 Disposing of old appliance ... 47
20 Customer Service....................47
20.1 Product number (E-Nr.) and
production number (FD)........ 47
21 Consumption values...............48
21.1 Information for test institute... 48
22 Technical data .........................49
en Safety
4
1 Safety
Observe the following safety instructions.
1.1 General information
¡ Read this instruction manual carefully.
¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Do not connect the appliance if it has been damaged in transit.
1.2 Intended use
Only use this appliance:
¡ For washing machine-washable fabrics and hand-washable wool
in accordance with the care label.
¡ With tap water and commercially available detergents and care
products suitable for washing machines.
¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of max. 4000m above sea level.
1.3 Restriction on user group
This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are
supervised or have been instructed on how to use the appliance
safely and have understood the resulting dangers.
Do not let children play with the appliance.
Cleaning and user maintenance must not be performed by chil-
dren unless they are being supervised.
Keep children under the age of 3 years and pets away from the
appliance.
Safety en
5
1.4 Safe installation
WARNING‒Risk of electric shock!
Incorrect installation is dangerous.
▶ Connect and operate the appliance only in accordance with the
specifications on the rating plate.
▶ Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing.
▶ The protective conductor system of the domestic electrical in-
stallation must be properly installed. The installation must have
a sufficiently large cross section.
▶ When using a residual current circuit breaker, only use a type
with the mark.
▶ Never equip the appliance with an external switching device,
e.g. a timer or remote control.
▶ When the appliance is installed, the mains plug of the power
cord must be freely accessible. If free access is not possible, an
all-pole isolating switch must be installed in the permanent elec-
trical installation according to the installation regulations.
▶ When installing the appliance, check that the power cable is not
trapped or damaged.
If the insulation of the power cord is damaged, this is dangerous.
▶ Never let the power cord come into contact with hot appliance
parts or heat sources.
▶ Never let the power cord come into contact with sharp points or
edges.
▶ Never kink, crush or modify the power cord.
WARNING‒Risk of fire!
It is dangerous to use an extended power cord and non-approved
adapters.
▶ Do not use extension cables or multiple socket strips.
▶ Only use adapters and power cords approved by the manufac-
turer.
▶ If the power cord is too short and a longer one is not available,
please contact an electrician to have the domestic installation
adapted.
en Safety
6
WARNING‒Risk of injury!
The high weight of the appliance may result in injury when lifted.
▶ Do not lift the appliance on your own.
If this appliance is not correctly installed in a washer-dryer stack,
the installed appliance may fall.
▶ Only stack the dryer on a washing machine using the connec-
tion kit from the dryer manufacturer . No other installation
method is permitted.
▶ Do not install the appliance in a washer-dryer stack if the dryer
manufacturer does not offer a suitable connection kit.
▶ Do not install appliances from different manufacturers and with
varying depths and widths in a washer-dryer stack.
▶ Do not install a washer-dryer stack on a platform; the appli-
ances may tip over.
WARNING‒Risk of suffocation!
Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
▶ Keep packaging material away from children.
▶ Do not let children play with packaging material.
CAUTION‒Risk of injury!
The appliance may vibrate or move when in use.
▶ Place the appliance on a clean, even, solid surface.
▶ Align the appliance using the appliance feet and a spirit level.
If hoses and power cords have been laid incorrectly, this causes a
tripping hazard.
▶ Lay hoses and power cords in such a way that there is no risk
of tripping.
If the appliance is moved by holding onto protruding components,
such as the appliance door, the parts may break off.
▶ Do not move the appliance by holding onto protruding parts.
CAUTION‒Risk of cutting!
Touching sharp edges on the appliance may lead to cuts.
▶ Do not touch the sharp edges on the appliance.
Safety en
7
▶ Wear protective gloves when installing and transporting the ap-
pliance.
1.5 Safe use
WARNING‒Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous.
▶ Never operate a damaged appliance.
▶ Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains.
▶ If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box and
turn off the water tap.
▶ Call customer services. →Page47
An ingress of moisture can cause an electric shock.
▶ Only use the appliance in enclosed spaces.
▶ Never expose the appliance to intense heat or humidity.
▶ Do not use steam- or high-pressure cleaners, hoses or sprays
to clean the appliance.
WARNING‒Risk of harm to health!
Children can lock themselves in the appliance, thereby putting
their lives at risk.
▶ Do not install the appliance behind a door as this may obstruct
the appliance door or prevent it from opening.
▶ With redundant appliances, unplug the power cord. Then cut
through the cord and damage the lock on the appliance door
beyond repair so that the appliance door will no longer close.
WARNING‒Risk of suffocation!
Children may breathe in or swallow small parts, causing them to
suffocate.
▶ Keep small parts away from children.
▶ Do not let children play with small parts.
en Safety
8
WARNING‒Risk of poisoning!
Detergents and care products may result in poisoning if con-
sumed.
▶ If accidentally swallowed, seek medical advice.
▶ Keep detergents and care products out of the reach of children.
WARNING‒Risk of explosion!
Laundry that has been pretreated with cleaning agents that con-
tain solvents may cause an explosion in the appliance.
▶ Rinse pretreated laundry thoroughly with water before washing.
CAUTION‒Risk of injury!
The covering plate may break if you stand on or climb onto the
appliance.
▶ Do not stand on or climb onto the appliance.
The appliance may tip over if you sit on or lean against the open
door.
▶ Do not sit on or lean against the appliance door.
▶ Do not place any objects on the appliance door.
Reaching into the drum while it is still turning may cause hand in-
juries.
▶ Wait for the drum to come to a complete stop before reaching
inside.
CAUTION‒Risk of scalding!
When you wash at high temperatures, the detergent solution gets
hot.
▶ Do not touch the hot detergent solution.
CAUTION‒Risk of chemical burns!
If the detergent drawer is opened, detergent and care products
may spray out from the appliance. Contact with eyes or skin may
cause irritation.
▶ Rinse eyes and/or skin thoroughly with clean water if they come
into contact with detergents or care products.
▶ If accidentally swallowed, seek medical advice.
▶ Keep detergents and care products out of the reach of children.
Safety en
9
1.6 Safe cleaning and maintenance
WARNING‒Risk of electric shock!
Incorrect repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained
specialist staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer's Customer Ser-
vice or a similarly qualified person in order to prevent any risk.
An ingress of moisture can cause an electric shock.
▶ Do not use steam- or high-pressure cleaners, hoses or sprays
to clean the appliance.
WARNING‒Risk of injury!
The use of non-original spare parts and non-original accessories
is dangerous.
▶ Only use the manufacturer's original spare parts and original ac-
cessories.
WARNING‒Risk of poisoning!
Poisonous fumes may be given off if you use cleaning agents that
contain solvents.
▶ Do not use cleaning agents that contain solvents.
en Preventing material damage
10
2 Preventing material
damage
ATTENTION!
The functionality of the appliance
may be impaired if you use the
wrong quantity of fabric softener, de-
tergent, care product or cleaning
agent.
▶ Follow the dosage recommenda-
tions from the manufacturer.
Exceeding the maximum load capa-
city impairs the function of the appli-
ance.
▶ Observe the maximum load capa-
city for each programme and do
not exceed it.
→"Programmes", Page23
The appliance is secured for trans-
portation using transit bolts. Transit
bolts which have not been removed
may result in material damage and
damage to the appliance.
▶ Before starting up the appliance,
remove the transit bolts completely
and keep them in a safe place.
▶ Before transport, fit the transit bolts
fully in order to prevent damage in
transit.
Material damage may be caused if
the water inlet hose is connected in-
correctly.
▶ Tighten the screw connections on
the water inlet until they are hand-
tight.
▶ Ideally, connect the water inlet
hose directly to the water tap,
without any additional connecting
elements such as adapters, exten-
sions, valves or similar.
▶ Make sure that the valve housing
for the water inlet hose does not
come into contact with its sur-
roundings and is not subjected to
any external forces.
▶ Ensure that the inner diameter of
the water tap is at least 17 mm.
▶ Make sure that the length of the
thread on the connection to the
water tap is at least 10 mm.
If the water pressure is too high or
too low, the appliance may not be
able to operate properly.
▶ Ensure that the water pressure in
the water supply system is at least
100kPa (1bar) and max.
1000kPa (10bar).
▶ If the water pressure exceeds the
maximum value specified, a pres-
sure-reducing valve must be in-
stalled between the drinking water
connection and the hose set of the
appliance.
▶ Do not connect the appliance to
the mixer tap of an unpressurised
hot-water boiler.
Modified or damaged water hoses
may result in material damage and
damage to the appliance.
▶ Never kink, crush, modify or cut
through water hoses.
▶ Only use the water hoses supplied
with the appliance or genuine
spare hoses.
▶ Never re-use water hoses that
have been used before.
Operating the appliance using water
that is dirty or too hot may lead to
material damage and damage to the
appliance.
▶ Only operate the appliance with
cold mains water.
Unsuitable cleaning products may
damage the surfaces of the appli-
ance.
▶ Do not use harsh or abrasive de-
tergents.
▶ Do not use cleaning products with
a high alcohol content.
▶ Do not use hard scouring pads or
cleaning sponges.
▶ Clean the appliance with nothing
but water and a soft, damp cloth.
Environmental protection and saving energy en
11
▶ Remove all detergent residue,
spray residue or other residues im-
mediately if they come into contact
with the appliance.
3 Environmental protec-
tion and saving energy
3.1 Disposing of packaging
The packaging materials are environ-
mentally compatible and can be re-
cycled.
▶ Sort the individual components by
type and dispose of them separ-
ately.
3.2 Save energy and con-
serve resources
If you follow these instructions, your
appliance will use less electricity and
less water.
Choose programmes with low tem-
peratures and longer wash times and
use maximum load capacity.
a
Energy consumption and water
consumption is most efficient.
Add detergent based on the laun-
dry's degree of soiling.
a
For light to normal soiling, a smal-
ler amount of detergent is suffi-
cient. Observe the dosage recom-
mendation from the detergent
manufacturer.
Reduce the washing temperature for
lightly and normally soiled laundry.
a
At lower temperatures, the appli-
ance consumes less energy. For
light to normal soiling, lower tem-
peratures than indicated on the
care label are also sufficient.
Set the maximum spin speed if you
want to dry the laundry in the tumble
dryer afterwards.
a
The drier the laundry, the shorter
the programme duration when dry-
ing which, in turn, reduces energy
consumption. A higher spin speed
reduces the residual moisture in
the laundry and increases the
volume of the spin noise.
Wash the laundry without prewash.
a
Washing with prewash increases
the programme duration and in-
creases energy and water con-
sumption.
The appliance has a continuous
automatic load adjustment function.
a
Depending on the type of fabric
and load capacity, the continuous
automatic load adjustment func-
tion optimally adjusts the water
consumption and programme dur-
ation.
3.3 Energy saving mode
If you do not use the appliance for an
extended period, it automatically
switches to energy-saving mode.
Energy-saving mode ends when you
use the appliance again.
en Installation and connection
12
4 Installation and con-
nection
4.1 Unpacking the appliance
ATTENTION!
Objects remaining in the drum that
are not designed for operation with
the appliance may cause material
damage and damage to the appli-
ance.
▶ Remove these objects, along with
all supplied accessories, from the
drum before starting the appliance.
1. Remove any packaging and pro-
tective covers completely from the
appliance.
→"Disposing of packaging",
Page11
2. Check the appliance for visible
damage.
3. Open the door.
4. Remove any accessories from the
drum.
5. Close the door.
4.2 Contents of package
After unpacking all parts, check for
any damage in transit and complete-
ness of the delivery.
ATTENTION!
If the appliance is operated with in-
complete or defective accessories,
the appliance may not be able to op-
erate properly, or this may result in
material damage or damage to the
appliance.
▶ Do not operate the appliance with
incomplete or defective accessor-
ies.
▶ Replace the accessories in ques-
tion before operating the appli-
ance.
→"Accessories", Page27
Note:The appliance has been tested
at the factory to check it is in working
order. As a result, water stains may
remain in the appliance. These marks
will disappear after the first wash
cycle.
The delivery consists of the following:
¡ Washing machine
¡ Accompanying documents
¡ Transit bolts
→"Removing the transit bolts",
Page13
¡ Cover caps
¡ Water inlet hose
→"Connecting the water inlet
hose", Page14
4.3 Requirements for the in-
stallation location
WARNING
Risk of electric shock!
The appliance contains live parts.
Touching live parts is dangerous.
▶ Do not operate the appliance
without a cover cap.
WARNING
Risk of injury!
When using the appliance on a base,
the appliance may tip over.
▶ Always secure the feet of the appli-
ance to a base using the manufac-
turer's fixing brackets →Page27
before using the appliance for the
first time.
Installation and connection en
13
ATTENTION!
If residual water in the appliance
freezes, this may cause damage to
the appliance.
▶ Do not install or operate this appli-
ance anywhere that is liable to ex-
perience frost or outdoors.
If the appliance is tilted at an angle
greater than 40°, residual water may
leak out of the appliance and cause
material damage.
▶ Tilt the appliance carefully.
▶ Transport the appliance in an up-
right position.
Installation loca-
tion
Requirements
Base Secure the appli-
ance with fixing
brackets
→Page27.
Wooden joist
floor
Place the appli-
ance on a water-
resistant wooden
board (minimum
thickness of
30mm) which is
screwed tightly to
the floor.
Kitchen unit Only install the
appliance under-
neath a continu-
ous worktop that
is securely con-
nected to adja-
cent cabinets.
Required niche
width: 60cm.
Installation loca-
tion
Requirements
Against a wall Do not trap the
power cord or
the hoses
between the wall
and the appli-
ance.
4.4 Removing the transit
bolts
The appliance is secured for trans-
portation using transit bolts on the
rear of the appliance.
Note:Keep the transit bolt screws
and the sleeves in a safe place for fu-
ture transport.
→"Inserting the transit bolts",
Page46
1. Pull the hoses out of the holders.
en Installation and connection
14
2. Unscrew and remove all the
screws for the 4 transit bolts with a
WAF 13 wrench.
3. Remove the power cable from the
holder.
4. Remove the 4 sleeves.
5. Put on the 4 cover caps.
6. Push the 4 cover caps downwards.
Note:To install the transport locks to
transport the appliance, perform
these steps again in the reverse or-
der.
4.5 Connecting the appliance
Connecting the water inlet hose
1. Connect the water inlet hose.
Installation and connection en
15
2. Connect the water inlet hose to a
tap (26.4mm=3/4").
3. Open the water tap carefully and
check that the connection points
are tight.
Water outlet connection types
This information is intended to help
you to connect this appliance to the
water outlet.
ATTENTION!
When draining, the water outlet hose
is subject to water pressure and may
come loose from the installed con-
nection point.
▶ Secure the water outlet hose
against unintentional loosening.
Note:Observe the draining heights.
The draining heights are: minimum:
60cm, maximum: 100cm
Siphon Secure the con-
nection point with
a (24–40 mm)
hose clamp.
Sink Fix and secure
the water outlet
hose with an el-
bow
→Page27.
Plastic pipe with
rubber sleeve
Fix and secure
the water outlet
hose with an el-
bow
→Page27.
4.6 Aligning the appliance
In order to reduce noise and vibra-
tion and to prevent the appliance
from moving, align the appliance cor-
rectly.
1. Loosen the lock nuts using a WAF
17 wrench by turning it in a clock-
wise direction.
2. To align the appliance, turn the ap-
pliance feet. Check that the appli-
ance is level using a spirit level.
All appliance feet must stand firmly
on the ground.
en Installation and connection
16
3. Screw the lock nuts tightly against
the housing using a WAF 17
wrench.
In doing so, hold the foot tight and
do not adjust its height.
4.7 Connecting the appliance
to the electricity supply
Note:Your electrical domestic install-
ation for this appliance must comply
with the local legal provisions and
safety regulations, and should in-
clude a residual current circuit-
breaker.
1. Insert the mains plug of the appli-
ance's power cable in a socket
nearby.
The connection details of the appli-
ance can be found under Tech-
nical data →Page49.
2. Check the mains plug is inserted
properly.
Familiarising yourself with your appliance en
17
5 Familiarising yourself with your appliance
5.1 Appliance
You can find an overview of the parts of your appliance here.
1
2
4
6
3
5
7
7
On certain models, specific details such as the colour and shape may differ
from those pictured.
1
Maintenance flap for the drain
pump →Page33
2
Door
3
Detergent drawer →Page17
4
Control panel →Page18
5
Water outlet hose →Page15
6
Power cord →Page16
7
Transit bolts →Page13
5.2 Detergent drawer
Note:Observe the manufacturer's in-
structions on the use and dosage of
the detergent and care product and
the information in the programme de-
scriptions.
→"Programmes", Page23
en Familiarising yourself with your appliance
18
1 2 3
1
Dispenser II: detergent for the
main wash
2
Compartment : Fabric
softener
3
Compartment I: Detergent for
prewash
5.3 Control panel
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.
2 3
1 1
4 4
1
Programmes →Page23
2
Programme selector
→Page28
3
Display
4
Buttons
first time en
19
first time
6 Before using for the
first time
first time
Prepare the appliance for use.
6.1 Starting an empty wash-
ing cycle
Your appliance was inspected thor-
oughly before leaving the factory. To
remove any residual water, run the
first wash cycle without any laundry.
1. Turn the programme selector to
Drum Clean.
2. Close the door.
3. Pull out the detergent drawer.
4. Pour approx. 1 litre of tap water
into compartment II.
5. Pour washing powder into com-
partmentII.
To prevent foaming, use only half
of the amount of detergent recom-
mended by the detergent manufac-
turer for light soiling. Do not use
detergent suitable for woollens or
delicates.
6. Push in the detergent drawer.
7. Press Start / Reload to start the
programme.
a The display shows the remaining
programme duration.
a After the programme has ended,
the display shows: "End".
8. Start the first wash cycle or set the
programme selector to Off to
switch off the appliance.
→"Basic operation", Page28
en Display
20
7 Display
The display shows the current settings, options or relevant information.
Example: Display
Display Designation More information
0:40
1
Programme dura-
tion/programme
time remaining
Expected programme duration or pro-
gramme time remaining in hours and
minutes.
10h
1
Programme end
time
→"Buttons", Page22
8.0
1
Recommended
load
The maximum load capacity for the selec-
ted programme in kg.
––– - 1200 Spin speed Set spin speed in rpm.
→"Buttons", Page22
0: No final spin, only draining
–––: Rinse Hold, no draining
– 90 Temperature Set temperature in °C.
→"Buttons", Page22
(cold)
Start/Pause Start, cancel or pause
¡ Lights up: The programme is running
and can be cancelled or paused.
¡ Flashes: The programme can be star-
ted or continued.
––– Rinse Hold Programme status
1
Example
Display en
21
Display Designation More information
End End of pro-
gramme
Programme status
Childproof lock ¡ lights up: The childproof lock is activ-
ated.
¡ flashes: The childproof lock is activated
and the appliance has been operated.
→"Deactivating the childproof lock",
Page30
Water Plus and
Rinse Plus
Wash with more water and a rinse cycle is
activated.
→"Buttons", Page22
SpeedPerfect Short wash activated.
→"Buttons", Page22
Reminder to clean
the drum
Flashes: Drum is dirty. Run the Drum
Clean programme for cleaning and caring
for the drum and the outer tub.
→"Cleaning the drum", Page32
Door ¡ Lights up: The door is locked and can-
not be opened.
¡ Flashes: The door is not closed prop-
erly.
¡ Off: The door is unlocked and can be
opened.
Tap ¡ No water pressure.
¡ The water pressure is too low.
E:35 / -10
1
Error Error code, error display, signal.
1
Example
en Buttons
22
8 Buttons
The selection of programme settings depends on the programme that is set.
Button Selection More information
Start / Reload ¡ Start
¡ Cancel
¡ Pause
Start, cancel or pause the pro-
gramme.
Speed Perfect ¡ Activate
¡ Deactivate
Activate or deactivate a shorter pro-
gramme duration.
Note:Energy consumption increases.
The washing result is not affected by
this.
Finished in Up to 24 hours Set the programme end time.
The programme duration is already in-
cluded in the set number of hours.
Once the programme has started, the
programme duration is displayed.
Temp. - 90 Adjust the temperature.
Set temperature in °C.
Spin Speed ––– - 1200 Adjust the spin speed or activate –––
(Rinse Hold).
Set spin speed in rpm.
If ––– is selected, the water is not
drained at the end of the washing
cycle and the spin cycle is deactiv-
ated. The laundry remains in the rins-
ing water.
3 sec. ¡ Activate
¡ Deactivate
→"Childproof lock", Page30
Rinse Plus ¡ Activate
¡ Deactivate
Activate or deactivate a washing pro-
gramme with more water and an addi-
tional rinse cycle.
Recommended for particularly sensit-
ive skin or in regions with very soft
water.
Programmes en
23
9 Programmes
Note:The laundry's care labels provide you with additional information on pro-
gramme selection.
Programme Description Max.
load
(kg)
Cottons Wash hard-wearing items made from cotton, linen
or blended fabrics.
Also suitable as a short programme for normally
soiled laundry when you activate Speed Perfect
.
Programme setting:
¡ Max. 90 °C
¡ Max. 1200rpm
8.0
5.0
1
Cottons Eco Wash hard-wearing items made from cotton, linen
or blended fabrics.
Energy-saving programme.
Note:To save energy, the actual washing temperat-
ure may deviate from the set washing temperature.
The washing performance meets legal require-
ments.
Programme setting:
¡ Max. 90 °C
¡ Max. 1200rpm
8.0
Kidswear Wash hard-wearing items made from cotton, linen
or blended fabrics.
Suitable for children's clothing.
Use the Delicates / Silk programme to wash
items with printing, badges or with delicate fabrics.
Programme setting:
¡ Max. 90 °C
¡ Max. 1200rpm
8.0
Cottons + Pre-
wash
Wash hard-wearing items made from cotton, linen
or blended fabrics.
Programme with prewash for heavily soiled laundry.
Divide the detergent between the detergent drawer
for the prewash and the main wash.
→"Detergent drawer", Page17
Programme setting:
¡ Max. 90 °C
¡ Max. 1200rpm
8.0
5.0
1
1
Speed Perfect activated
2
Washing not possible
en Programmes
24
Programme Description Max.
load
(kg)
Easy Care Wash items made from synthetic or blended fab-
rics.
Programme setting:
¡ Max. 60 °C
¡ Max. 1200 rpm
4.0
Quick Mixed Wash items made from cotton, linen, or synthetic or
blended fabrics.
Suitable for lightly soiled laundry.
Programme setting:
¡ Max. 60 °C
¡ Max. 1200rpm
4.0
Delicates / Silk Wash delicate, washable items made from silk, vis-
cose and synthetic fabrics.
Use a detergent that is suitable for delicates or silk.
Note:Wash especially delicate items or items with
hooks, eyelets or clips in a mesh laundry bag.
Programme setting:
¡ Max. 40 °C
¡ Max. 800rpm
2.0
Wool Hand- or machine-washable items that are made
from wool or contain wool.
To prevent the laundry from shrinking, the drum
moves the items very gently with long pauses.
Use a detergent that is suitable for wool.
Programme setting:
¡ Max. 40 °C
¡ Max. 800rpm
2.0
Rinse Rinse and then spin the laundry, and drain the wa-
ter.
Programme setting: Max. 1200 rpm
–
Spin / Drain Spin and drain the water.
If you only want to drain the water, activate 0. The
laundry is not spun.
Programme setting: Max. 1200 rpm
–
Shirts /
Blouses
Wash non-iron shirts and blouses made from cot-
ton, linen, or synthetic or blended fabrics.
Note:Use the Delicates / Silk programme to
wash shirts and blouses made from silk or delicate
fabrics.
2.0
1
Speed Perfect activated
2
Washing not possible
Programmes en
25
Programme Description Max.
load
(kg)
Programme setting:
¡ Max. 60 °C
¡ Max. 800rpm
Sportswear Wash sports and leisure items made from synthetic
fibres, microfibre or fleece.
Use a detergent that is suitable for sports items.
Do not use fabric softener.
Tip:Use the Easy Care programme to wash
heavily soiled laundry.
Programme setting:
¡ Max. 40 °C
¡ Max. 800rpm
2.0
Dark Wash Wash dark-coloured and colour-intense items made
from cotton or easy-care fabric, e.g. jeans.
Turn laundry inside-out before washing.
Use liquid detergent.
Programme setting:
¡ Max. 40 °C
¡ Max. 1200rpm
4.0
Drum Clean Clean and care for the drum.
Use this programme in the following cases:
¡ Before using the appliance for the first time
¡ If you regularly wash at temperatures of 40°C or
lower
¡ After a prolonged period of non-use
Use washing powder that contains bleach. Add de-
tergent into compartment II for the main wash.
→"Detergent drawer", Page17
Halve the amount of detergent to avoid foaming.
Do not use fabric softener.
Do not use liquid detergent or detergent that is in-
tended for woollens or delicates.
Note:The drum cleaning indicator flashes to re-
mind you if you have not used a programme at
60°C or higher for a long time.
–
2
/ Super 15'/
30'
Wash items made from cotton, or synthetic or blen-
ded fabrics.
Short programme for small items of lightly soiled
laundry.
The programme duration is approx. 30 minutes.
4.0
1
Speed Perfect activated
2
Washing not possible
en Programmes
26
Programme Description Max.
load
(kg)
If you wish to reduce the programme duration to 15
minutes, activate Speed Perfect . The maximum
load is reduced to 2.0kg.
Programme setting:
¡ Max. 40 °C
¡ Max. 1200rpm
1
Speed Perfect activated
2
Washing not possible
Accessories en
27
10 Accessories
Use original accessories. These have
been made especially for your appli-
ance.
Note:Some accessories are avail-
able in other colours. Contact
→"Customer Service", Page47.
Use Order number
Water inlet hose exten-
sion
Extend the water inlet
hose for cold water or
AquaStop (approx. 2.50
m).
WMZ2381
Fixing brackets Improves the stability of
the appliance.
WMZ2200
Longer water inlet hose Replace the standard
water inlet hose with a
longer hose (2.20 m).
00353925
Elbow Secure the water outlet
hose in place.
00655300
Platform Install the appliance at a
raised height so that it
can be easily loaded and
unloaded.
WMZPW20W
11 Laundry
11.1 Preparing the laundry
ATTENTION!
Objects remaining in the laundry may
damage the laundry and the drum.
▶ Remove all items from any pock-
ets in your laundry before using
the appliance.
Note
The appliance and fabrics are
protected when you prepare your
laundry.
¡ Brush off sand and soil
¡ Sort the laundry according to col-
our and textiles and observe the
care labels
¡ Close all zips, Velcro fasteners,
hooks and eyes
¡ Tie cloth belts, cloth straps and
cords together
¡ Remove curtain fittings and lead
strips
¡ Wash small or particularly delicate
items in a mesh washing bag
¡ Wash large and small items of
laundry together
¡ Wash laundry with fresh stains im-
mediately
¡ Pretreat laundry with dried stains
and wash several times
¡ Load the laundry unfolded into the
drum
en Detergents and care products
28
12 Detergents and care
products
The manufacturer's instructions for
use and dosage can be found on the
packaging.
Notes
¡ When using liquid detergents, only
use liquid detergents that are self-
flowing
¡ Do not mix different liquid deter-
gents
¡ Do not mix detergent and fabric
softener
¡ Do not use products that have ex-
pired or are highly congealed
¡ do not use products containing
solvents, caustic agents or volatile
substances
¡ Use dyes sparingly as salt may
damage stainless steel
¡ Do not use color-bleaching agents
in the appliance
operation
13 Basic operation
operation
13.1 Switching on the appli-
ance
Requirement:The appliance has
been correctly installed and connec-
ted.
→"Installation and connection",
Page12
▶ Turn the programme selector to a
programme.
13.2 Setting a programme
1. Turn the programme selector and
set the required programme.
→"Programmes", Page23
2. If required, adjust the programme
settings.
→"Adjusting the programme set-
tings", Page28
13.3 Adjusting the pro-
gramme settings
Requirement:A programme has
been set.
→"Setting a programme", Page28
▶ Adjust the programme settings.
→"Buttons", Page22
Note:The programme settings are
not saved permanently for the pro-
gramme.
13.4 Loading laundry
Note:To prevent creasing, note the
maximum load for the programmes.
→"Programmes", Page23
Requirements
¡ The laundry is prepared and sor-
ted.
→"Laundry", Page27
¡ The drum is empty.
1. Open the door.
2. Place the laundry in the drum.
3. Close the door.
Ensure that there is no laundry
trapped in the door.
13.5 Adding detergent and
care product
Note:Observe the information about
detergents and care products
→Page28.
1. Pull out the detergent drawer.
2. Pour in detergent.
→"Detergent drawer", Page17
3. If required, add the care product.
4. Push in the detergent drawer.
operation en
29
13.6 Starting the programme
Requirement:A programme is set.
→"Setting a programme", Page28
▶ Press Start / Reload .
a The drum rotates and load detec-
tion takes place. This can take up
to 2 minutes, after which water
enters the drum.
a The display shows the programme
duration or the programme end
time.
a After the programme has ended,
the display shows: "End".
13.7 Changing the activated
programme end time
You can repeatedly change the set
and activated programme end time
before starting the programme.
Requirements
¡ The programme is set.
→"Setting a programme", Page28
¡ The programme end time is set
and activated.
→"Buttons", Page22
1. Press Start / Reload .
The activated programme end time
is paused.
2. Press Finished in until the dis-
play shows the required pro-
gramme end time.
3. Press Start / Reload .
The changed programme end time
is activated.
13.8 Soaking laundry
Note:No additional detergent is re-
quired. The washing solution is then
used for washing.
1. Start the programme.
2. To pause the programme, after ap-
prox. 10 minutes, press Start / Re-
load .
3. To resume the programme, after
the desired soaking time, press
Start / Reload .
13.9 Adding laundry
After the programme starts, you can
remove or add laundry depending on
the programme status.
1. Press Start / Reload .
The appliance pauses.
Note:If you want to add laundry,
follow the instructions on the dis-
play.
→"Display", Page21
2. Open the door.
3. Add or remove laundry.
4. Close the door.
5. Press Start / Reload .
13.10 Cancelling the pro-
gramme
1. Press Start / Reload .
2. Open the door.
The appliance door remains
locked for safety reasons if the
temperature and water levels are
high.
– If the temperature is high, start
the Rinse programme.
– If the water level is high, start
the Spin programme or select
a suitable programme for drain-
ing.
→"Programmes", Page23
3. Remove the laundry.
→"Unloading the laundry",
Page30
en Childproof lock
30
13.11 Resuming the pro-
gramme when the pro-
gramme status is Rinse
Hold
Requirements
¡ Rinse Stop is activated.
→"Buttons", Page22
¡ The last rinse cycle of the set pro-
gramme has ended and the laun-
dry is in the rinsing water.
1. Set the Spin programme or a
programme for draining the water.
→"Programmes", Page23
2. Press Start / Reload .
13.12 Unloading the laundry
1. Open the door.
2. Remove the laundry from the
drum.
13.13 Switching off the appli-
ance
1. Turn the programme selector to
Off.
2. Turn off the tap.
3. Wipe the rubber gasket dry and re-
move any foreign objects.
4. Leave the appliance door and de-
tergent drawer open so that resid-
ual water can evaporate.
14 Childproof lock
Secure your appliance against being
operated unintentionally using the
controls.
14.1 Activating the childproof
lock
▶ Press and hold the two 3 sec.
buttons for approx. 3seconds.
a The display shows .
a The control elements are locked.
a The childproof lock remains active
even after the appliance has been
switched off and in the event of a
power cut.
14.2 Deactivating the child-
proof lock
Requirement:To deactivate the
childproof lock, the appliance must
be switched on.
▶ Press and hold the two 3 sec.
buttons for approx. 3seconds.
So that the programme currently
running is not cancelled, the pro-
gramme selector must be set to
the initial programme.
a goes out in the display.
Basic settings en
31
15 Basic settings
You can configure the basic settings for your appliance to meet your needs.
15.1 Overview of the basic settings
Basic setting Programme
position
Value Description
End signal 2 0 (off)
1 (quiet)
2 (me-
dium)
3 (loud)
4 (very
loud)
Set the volume of the signal at the
end of the programme.
Button signal 3 0 (off)
1 (quiet)
2 (me-
dium)
3 (loud)
4 (very
loud)
The volume of the audible signal
emitted when the buttons are
pressed.
Drum cleaning
reminder
4 On
OFF
Activate or deactivate the re-
minder to clean the drum.
Programme
counter
5 42
1
Display the number of finished
programmes.
1
Example
en Programme counter
32
15.2 Changing the basic set-
tings
1. Set the programme selector to po-
sition 1.
2. Press Start / Reload and, at the
same time, turn the programme
selector to position2.
a The display shows the current
value.
3. Set the programme selector to the
required position.
→"Overview of the basic settings",
Page31
4. To change the value, press Fin-
ished in .
5. To save the changes, switch off
the appliance.
16 Programme counter
The program counter displays the
number of finished programmes.
16.1 Calling up the pro-
gramme counter
1. Set the programme to position1.
2. Press Start / Reload and set
the programme to position 2 at the
same time.
3. Set the programme to position5.
17 Cleaning and servi-
cing
To keep your appliance working effi-
ciently for a long time, it is important
to clean and maintain it carefully.
17.1 Cleaning the drum
CAUTION
Risk of injury!
Permanently washing at low temper-
atures and a lack of ventilation for
the appliance may damage the drum
and cause injury.
▶ Regularly run a programme for
cleaning the drum or wash at tem-
peratures of at least 60°C.
▶ Leave the appliance to dry after
every operation with the door
open, and leave the detergent
drawer to dry.
▶ Run the Drum Clean pro-
gramme without laundry and using
washing powder.
17.2 Cleaning the detergent
drawer
1. Pull out the detergent drawer.
2. Press down on the insert and re-
move the detergent drawer.
Cleaning and servicing en
33
3. Pull out the insert upwards.
4. Clean the detergent drawer and in-
sert with water and a brush, and
then dry them.
5. Fit the insert and click it into place.
6. Clean the opening for the deter-
gent drawer.
7. Push in the detergent drawer.
17.3 Cleaning the drain pump
Clean the drain pump regularly, at
least once a year, as well as in the
event of faults, e.g. blockages or rat-
tling noises.
Emptying the drain pump
1. Turn off the tap.
2. Switch off the appliance.
→"Switching off the appliance",
Page30
3. Disconnect the appliance's mains
plug from the power supply.
4. Open and remove the service flap.
1
2
en Cleaning and servicing
34
5. Slide a sufficiently large container
under the opening.
6. Take the drain hose out of the
holder.
7.
CAUTION-Risk of scalding!
When you wash at high temperat-
ures, the detergent solution gets
hot.
▶ Do not touch the hot detergent
solution.
To allow the detergent solution to
flow out into the container, remove
the sealing cap.
8. Firmly press on the sealing cap.
9. Insert the drain hose into the
holder.
Cleaning and servicing en
35
Cleaning the drain pump
Requirement:The drain pump is
empty. →Page33
1. Since water may remain in the
drain pump, unscrew the pump
cap carefully.
‒ The filter insert in the pump
housing may become stuck due
to coarse particles of dirt.
Loosen the dirt and remove the
filter insert.
2. Clean the interior, the thread on
the pump cap and the pump hous-
ing.
The pump cap is comprised of two
parts which can be taken apart for
cleaning.
3. Ensure that the impeller in the
drain pump can rotate.
4. Insert the pump cap.
‒ Ensure that the parts of the
pump cap are correctly as-
sembled.
5. Screw the pump cap as far as it
will go.
The handle on the pump cap must
be in a vertical position.
6. Insert and close the service flap.
en Cleaning and servicing
36
Before the next wash
To prevent unused detergent from
flowing straight into the outlet in the
next wash, run a suitable programme
for draining after you have emptied
the drain pump.
1. Open the water tap.
2. Insert the mains plug.
3. Switch on the appliance.
4. Pour 1litre of water into compart-
ment II.
5. Select a suitable programme for
draining.
→"Programmes", Page23
Troubleshooting en
37
18 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained specialist
staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault Cause and troubleshooting
The display goes out
and Start / Reload
flashes.
Energy-saving mode is active
▶ Press any button.
a The symbol lights up again.
"E:30 / -80" Drain pipe or water outlet hose is blocked.
▶ Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶ Ensure that the drain pipe and water drain hose are
not kinked or trapped.
The water outlet hose is connected too high.
▶ Install the water outlet hose at a maximum height of
1 metre.
Unapproved extension installed on the water drain
hose.
▶ Remove any unapproved extensions from the water
hose.
→"Connecting the appliance", Page14
Drain pump is blocked.
▶
→"Cleaning the drain pump", Page33
Pump cover is not correctly assembled.
▶ Correctly assemble the pump cover.
The pump cap is not fully screwed in.
▶ Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap
must be in a vertical position.
Detergent dosage is too high.
en Troubleshooting
38
Fault Cause and troubleshooting
"E:30 / -80" ▶ Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶ Reduce the amount of detergent for the next wash-
ing cycle with the same load.
"E:36 / -25 / -26" Drain pump is blocked.
▶
→"Cleaning the drain pump", Page33.
"E:60 / -2B" The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
▶ Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
"E:30 / -10" and/or The water pressure is low.
No remedial action possible.
The filters in the water inflow are blocked.
▶ Clean the filters in the water inflow.
The tap is turned off.
▶ Turn on the tap.
The water inlet hose is kinked or jammed.
▶ Ensure that the water inlet hose is not kinked or
jammed.
Water level measurement system is defective.
Note:With the error message, the appliance starts a
draining process.
1. First wait approx. 5 minutes until the drain process
ends.
2. To reset the error message, switch the appliance
off.
3. Switch the appliance back on.
4. If the error message is displayed again, call cus-
tomer service.
→"Customer Service", Page47
lights up. The temperature is too high.
▶ Wait until the temperature has dropped.
▶
→"Cancelling the programme", Page29
Water level is too high.
Troubleshooting en
39
Fault Cause and troubleshooting
lights up. ▶ Select a suitable programme for draining.
→"Programmes", Page23
flashes. Door is not closed.
▶ Close the door.
Laundry is caught in the door.
▶ Remove any trapped laundry.
"E:30/-20" Detergent dosage is too high.
▶ Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Additional water is added.
▶ Do not add any extra water to the appliance while it
is operating.
Solenoid valve defective.
▶ Call the after-sales service.
→"Customer Service", Page47
All other error codes. Malfunction
▶ Call the after-sales service.
→"Customer Service", Page47
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶ Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶ Check the circuit breaker in the fuse box.
There has been a power cut.
▶ Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
You have not pressedStart / Reload .
▶ Press Start / Reload .
Door is not closed.
▶ Close the door.
Childproof lock is activated.
▶ Deactivate childproof lock.
→"Deactivating the childproof lock", Page30
Finished in is activated.
▶ Check whether Finished in is activated.
→"Buttons", Page22
Laundry is caught in the door.
▶ Remove any trapped laundry.
en Troubleshooting
40
Fault Cause and troubleshooting
The door cannot
beopened.
––– is activated.
▶ Continue the programme by selecting Spin or
Drain and pressing Start / Reload .
→"Resuming the programme when the programme
status is Rinse Hold", Page30
The temperature is too high.
▶ Wait until the temperature has dropped.
▶ Cancel the programme.
→"Cancelling the programme", Page29
Water level is too high.
▶ Select a suitable programme for draining.
→"Programmes", Page23
Power failure.
▶ Open the door using the emergency release.
→"Emergency release", Page46
The water is not drain-
ing.
Drain pipe or water outlet hose is blocked.
▶ Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶ Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump", Page33
––– is activated.
▶ Continue the programme by selecting Spin or
Drain and pressing Start / Reload .
→"Resuming the programme when the programme
status is Rinse Hold", Page30
The water outlet hose is connected too high.
▶ Install the water outlet hose at a maximum height of
1 metre.
Pump cover is not correctly assembled.
▶ Correctly assemble the pump cover.
Detergent dosage is too high.
▶ Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶ Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Troubleshooting en
41
Fault Cause and troubleshooting
The water is not drain-
ing.
Unapproved extension installed on the water drain
hose.
▶ Remove any unapproved extensions from the water
hose.
→"Connecting the appliance", Page14
The pump cap is not fully screwed in.
▶ Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap
must be in a vertical position.
Water is not flowing
in. Detergent is not
being dispensed.
You have not pressedStart / Reload .
▶ Press Start / Reload .
The filters in the water inflow are blocked.
▶ Clean the filters in the water inflow.
The tap is turned off.
▶ Turn on the tap.
The water inlet hose is kinked or jammed.
▶ Ensure that the water inlet hose is not kinked or
jammed.
The spin cycle runs
several times.
The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.
▶ Not a fault – no action required.
Note:When loading, where possible, place large and
small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.
The programme dura-
tion changes during
the wash cycle.
The programme operation is optimised electronically.
This may change the programme duration.
▶ Not a fault – no action required.
The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.
▶ Not a fault – no action required.
Note:When loading, where possible, place large and
small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.
Foam detection system switches on a rinse cycle if
foam build-up is too high.
▶ Not a fault – no action required.
en Troubleshooting
42
Fault Cause and troubleshooting
No water is visible in
the drum.
Water is below the visible area.
▶ Not a fault – no action required.
▶ Do not add any extra water to the appliance while it
is operating.
Drum jerks after the
programme starts.
This is caused by an internal motor test.
▶ Not a fault – no action required.
Residual water is
present in the com-
partment .
Insert in compartment is blocked.
▶
→"Cleaning the detergent drawer", Page32
Vibrations and move-
ment of the appliance
whilst spinning.
Appliance is not correctly aligned.
▶
→"Aligning the appliance", Page15
The appliance feet are not fixed.
▶ Secure the appliance feet.
→"Aligning the appliance", Page15
Transit bolts have not been removed.
▶
→"Removing the transit bolts", Page13.
Drum rotates, water
does not flow in.
Load detection is active.
▶ Not a fault – no action required.
Note:The load detection can take up to two minutes.
Heavy foam build-up Detergent dosage is too high.
▶ Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
▶ Reduce the amount of detergent for the next wash-
ing cycle with the same load.
High spin speed not
reached.
A low spin speed is selected.
▶ The next time you run a wash cycle, set a higher
spin speed.
Unbalance load detection system is using a reduced
spin speed to eliminate an unbalance.
▶ Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶ Start the Spin programme.
The spin programme
does not start.
Drain pipe or water outlet hose is blocked.
▶ Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
Troubleshooting en
43
Fault Cause and troubleshooting
The spin programme
does not start.
▶ Ensure that the drain pipe and water drain hose are
not kinked or trapped.
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
▶ Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶ Start the Spin programme.
Rushing, hissing
noise.
Water is flushed under pressure into the detergent
drawer.
▶ Not a fault – normal operating noise.
Loud noises during
the spin cycle.
Appliance is not correctly aligned.
▶
→"Aligning the appliance", Page15
The appliance feet are not fixed.
▶ Secure the appliance feet.
→"Aligning the appliance", Page15
Transit bolts have not been removed.
▶
→"Removing the transit bolts", Page13.
Banging noises, rat-
tling in the drain
pump.
Foreign bodies have got into the drain pump.
▶
→"Cleaning the drain pump", Page33
Slurping, rhythmical
suction noise.
The drain pump is active, the detergent solution is
pumped out.
▶ Not a fault – normal operating noise.
Creasing. The spin speed is too high.
▶ The next time you run a wash cycle, set a lower
spin speed.
The load is too large.
▶ The next time you run a wash cycle, reduce the
amount of laundry being loaded.
Unsuitable programme for the type of fabric.
▶ Select the programmes that are suitable for the
type of fabric.
Detergent or fabric
softener drips off the
seal and collects on
the door or in the seal
fold.
Too much detergent/fabric softener in the detergent
drawer.
▶ When dosing liquid detergent and fabric softener,
observe the marking in the detergent drawer and
do not dose above this.
en Troubleshooting
44
Fault Cause and troubleshooting
The spin result is not
satisfactory. The laun-
dry is too wet/too
damp.
A low spin speed is selected.
▶ The next time you run a wash cycle, set a higher
spin speed.
▶ Start the Spin programme.
Drain pipe or water outlet hose is blocked.
▶ Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶ Ensure that the drain pipe and water drain hose are
not kinked or trapped.
The unbalanced load detection system has interrupted
the spin cycle because the laundry is unevenly distrib-
uted.
▶ Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶ Start the Spin programme.
Unbalance load detection system is using a reduced
spin speed to eliminate an unbalance.
▶ Redistribute the laundry in the drum.
Note:Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶ Start the Spin programme.
Detergent residue on
the damp washing.
Detergents may contain water-insoluble substances
that deposit on the laundry.
▶ Start the Rinse programme.
Detergent residue on
the dry laundry.
Detergents may contain water-insoluble substances
that deposit on the laundry.
▶ Brush out the laundry after washing and drying.
Water is leaking out at
the water inlet hose.
Water inlet hose is not correctly/securely connected.
1. Connect the water supply hose correctly.
→"Connecting the water inlet hose", Page14
2. Tighten the screw connection.
Water is leaking out at
the water outlet hose.
The water outlet hose is damaged.
▶ Replace the damaged water outlet hose.
Water outlet hose is not connected correctly.
▶ Connect the water outlet hose correctly.
→"Water outlet connection types", Page15
Troubleshooting en
45
Fault Cause and troubleshooting
Odours have formed
in the appliance.
Humidity and detergent residue may promote the
formation of bacteria.
▶
→"Cleaning the drum", Page32
▶ If you are not using the appliance, leave the door
and detergent drawer open so that residual water
can evaporate.
Fabric softener re-
mains in the detergent
drawer.
The use of fabric softener is not supported for the se-
lected programme.
▶ Before washing, check whether the use of fabric
softener is supported for the selected programme.
→"Programmes", Page23
Water is leaking from
below the door.
Dirt on the door or seal causes leaks.
▶ Clean the door and the seal.
en Transportation, storage and disposal
46
18.1 Emergency release
Releasing the door
Requirement:The drain pump is
empty. →Page33
1. ATTENTION! Escaping water may
cause material damage.
▶ Do not open the door if you can
see water through the glass.
Pull the emergency release down-
wards with a tool and release.
a The door lock is released.
2. Insert the maintenance flap and
lock it into place.
3. Close the maintenance flap.
19 Transportation, stor-
age and disposal
19.1 Removing the appliance
1. Turn off the tap.
2. Empty the water inlet hose.
3. Switch off the appliance.
→"Switching off the appliance",
Page30
4. Unplug the appliance's mains plug.
5. Drain the water.
→"Cleaning the drain pump",
Page33
6. Detach the hoses.
19.2 Inserting the transit
bolts
Secure the appliance before trans-
portation using transit bolts in order
to prevent transport damage.
1. Use a screwdriver to remove the 4
cover caps.
Keep the cover caps.
2. Insert the 4 transit bolts.
→"Removing the transit bolts",
Page13
19.3 Using the appliance
again
▶ For further information, see
→"Installation and connection",
Page12 and
→"Starting an empty washing
cycle", Page19.
Customer Service en
47
19.4 Disposing of old appli-
ance
Valuable raw materials can be re-
used by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the
appliance, thereby putting their lives
at risk.
▶ Do not install the appliance behind
a door as this may obstruct the ap-
pliance door or prevent it from
opening.
▶ With redundant appliances, unplug
the power cord. Then cut through
the cord and damage the lock on
the appliance door beyond repair
so that the appliance door will no
longer close.
1. Unplug the appliance from the
mains.
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner.
Information about current disposal
methods are available from your
specialist dealer or local authority.
This appliance is la-
belled in accordance
with European Directive
2012/19/EU concerning
used electrical and elec-
tronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determ-
ines the framework for
the return and recycling
of used appliances as
applicable throughout
the EU.
20 Customer Service
Detailed information on the warranty
period and terms of warranty in your
country is available from our after-
sales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E-
Nr.) and the production number (FD)
of your appliance.
The contact details for Customer Ser-
vice can be found in the enclosed
Customer Service directory or on our
website.
20.1 Product number (E-Nr.)
and production number
(FD)
You can find the product number (E-
Nr.) and the production number (FD)
on the appliance's rating plate.
Depending on the model, the rating
plate is located:
¡ On the inside of the door.
¡ On the inside of the maintenance
flap.
¡ On the rear of the appliance.
Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.
en Consumption values
48
21 Consumption values
The indicated consumption values are approximate.
The values may deviate from the indicated values depending on water pres-
sure, water hardness, water inlet temperature, room temperature, type of laun-
dry, amount and soiling of laundry, detergent used, fluctuations in the mains
voltage and selected settings.
Programme Temperat-
ure (°C)
Load (kg) Energy
consump-
tion
(kWh)
1
Water
consump-
tion (l)
1
Pro-
gramme
duration
(h:min)
1
Cottons 20 8.0 0.380 89.0 3:10
Cottons 40 8.0 1.200 89.0 2:30
Cottons 60 8.0 1.450 89.0 2:50
Cottons + Pre-
wash
40 8.0 1.300 126.0 3:00
Cottons Eco
2
60 8.0 0.820 78.0 4:14
Easy Care 40 4.0 0.800 64.0 2:28
Quick Mixed 40 4.0 0.640 47.0 1:02
Delicates / Silk 30 2.0 0.240 36.0 0:40
Wool 30 2.0 0.240 42.0 0:40
1
values determined according to the valid version of IEC60456
2
Programme setting with maximum speed for testing according to AS/
NZS2040.1 and labelling according to AS/NZS2040.2 and AS/NZS 6400
with cold water supply (20°C).
The program is recommended for normally soiled laundry.
21.1 Information for test insti-
tute
7
6
5
4
3
2
1
1
Layer 1: tablecoth
2
Layer 2: shirts, T-shirts, pillow
cases
3
Layer 3: shorts (all), wash
cloths (all), handkerchiefs (all)
4
Layer 4: shirts, T-shirts, pillow
cases
5
Layer 5: tablecloth
6
Drum
7
External circle: sheets, bath
towels
Technical data en
49
Items Instruction
Pre-treatment of
new appliance
Run two empty
runs of Cottons
90°C
with1200rpm:
The 1st run with
50g detergent
and 8g anti
sudsing agent,
the 2nd run
without detergent
and sudsing
agent.
According to
standard
AS NZS
2040.1-2005
AS NZS
2040.2-2005
AS NZ
6400-2016
Washing pro-
gramme
Cottons Eco
60°C, 8.0kg,
1200rpm
Testing instruc-
tions
The dosage of
detergent:
12.5g/kg
The dosage of
anti sudsing
agent: 2g/kg
Add the dry
powder deter-
gent into main
wash dispenser
before start. After
detergent is
flushed in add
the PBIS solution
and anti-sudsing
agent as soon as
possible.
Age of test loads The average age
of test load
around 10-20
times is recom-
mended to replic-
ate normal use.
Items Instruction
Loading proced-
ure
The items are
loaded into the
drum by circle
first, then by lay-
ers according to
the table and pic-
ture below
evenly.
22 Technical data
Appliance height 84.8cm
Appliance width 59.8cm
Appliance depth 55.0cm
Appliance depth
with door closed
60.0cm
Appliance depth
with door open
101.7cm
Weight 69.5kg
Maximum load 8.0kg
Mains voltage 220-240V,
50Hz
Minimum in-
stallation protec-
tion
10A
Nominal power 2300W
Water pressure ¡ Minimum:
100kPa
(1bar)
¡ Maximum:
1000kPa
(10bar)
Length of the wa-
ter inlet hose
150cm
Length of the wa-
ter outlet hose
150cm
Length of the
power cord
160cm
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9001738379 (021213)
en
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Carl-Wery-Straße 34
81739 München, GERMANY
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