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49-7000168 Rev. 0 19
Troubleshooting
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem Possible Causes
Oven will not come on A fuse in your home may be blown or the circuit breaker tripped. Replace fuse or reset circuit
breaker.
Unplug your microwave oven, then plug it back in.
Make sure 3-prong plug on oven is fully inserted into wall receptacle.
Control panel lighted, yet
oven will not start
Door not securely closed.
Start/Pause must be pressed after entering cooking selection.
Another selection entered already in oven and &DQFHO2ႇ not pressed to cancel it.
Make sure you have entered cooking time after pressing Cook Time.
&DQFHO2ႇ was pressed accidentally. Reset cooking program and press Start/Pause.
Make sure you entered food weight after pressing Defrost Weight.
Oven was paused accidentally. Press Start/Pause to restart the cooking program.
“ERR” appears on display During a Sensor Cooking program, the door was opened before steam could be detected. “ERR”
will display until &DQFHO2ႇ is pressed.
Steam was not detected in maximum time. Use Cook Time to heat for more time.
“LOC” appears on display The control panel has been locked. (When the control panel is locked, “LOC” will be displayed.)
Press and hold &DQFHO2ႇ for about 3 seconds to unlock the control panel.
Food amount too large for
sensor reheat
Sensor Reheat is for single servings of recommended foods. Use Cook Time for large amounts of
food.
“FOOD” appears on
display
The control detected that the door has not been opened (food/beverage has not been placed
inside).
“PF” appears on display A Power Failure has occurred. Press &DQFHO2ႇ to clear the display.
“F3” appears on display
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can happen if liquid is on the control panel. Dry the control panel thoroughly after cleaning.
TROUBLESHOOTING
THINGS THAT ARE NORMAL WITH YOUR MICROWAVE OVEN
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the door.
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incomplete. High vapor pressure may push out the door
to trip door switch off resulting in paused operation.
Check that the door is closed and press start/pause
button to continue cooking cycle.
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power levels other than high.
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microwave. Similar to the interference caused by other
small appliances, it does not indicate a problem with the
microwave. Plug the microwave into a different electrical
circuit, move the radio or TV as far away from the
microwave as possible, or check the position and signal
of the TV/radio antenna.
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