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12 49-1000695 Rev. 1
Troubleshooting Tips... Before you call for service
HUMMM...
WHOOSH...
• The new high efficiency compressor may run faster
and longer than your old refrigerator and you may
hear a high-pitched hum or pulsating sound while it is
operating.
• You may hear a whooshing sound when the doors
close. This is due to pressure equalizing within the
refrigerator.
• You may hear the fans spinning at high speeds. This
happens when the refrigerator is first plugged in,
when the doors are opened frequently or when a large
amount of food is added to the refrigerator or freezer
compartments. The fans are helping to maintain the
correct temperatures.
• The fans change speeds in order to provide optimal
cooling and energy savings.
CLICKS, POPS,
CRACKS and SNAPS
• You may hear cracking or popping sounds when the
refrigerator is first plugged in. This happens as the
refrigerator cools to the correct temperature.
• Expansion and contraction of cooling coils during and after
defrost can cause a cracking or popping sound.
WATER SOUNDS
• The flow of refrigerant through the cooling coils may
make a gurgling noise like boiling water.
• Water dropping on the defrost heater can cause a
sizzling, popping or buzzing sound during the defrost
cycle.
• A water dripping noise may occur during the defrost
cycle as ice melts from the evaporator and flows into
the drain pan.
• Closing the door may cause a gurgling sound due to
pressure equalization.
If the refrigerator has been placed in a horizontal position for any period of time, wait 24 hours after returning it to the
upright position before plugging it in.
IMPORTANT
During the automatic defrost cycle, you may notice a red glow in the vents on the back wall of your freezer compart-
ment. This is normal during the defrost cycle.
TROUBLESHOOTING TIPS
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