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Page 19
STATEMENT OF LIMITED PRODUCT WARRANTY
What this Warranty Covers & Who it
Applies to
The limited warranty provided by BSH Home Appliances (“Thermador“)
in this Statement of Limited Product Warranty applies only to the
Thermador appliance sold to you (“Product“), provided that the Product
was purchased:
• For your normal, household (non-commercial) use, and has in fact at
all times only been used for normal household purposes.
• New at retail (not a display, “as is”, or previously returned model),
and not for resale, or commercial use.
• Within the United States or Canada, and has at all times remained
within the country of original purchase.
The warranties stated herein apply to the original purchaser of the
product warranted herein and to each succeeding owner of the product
purchased for ordinary home use during the term of the warranty.
Please make sure to return your registration card; while not necessary to
effectuate warranty coverage, it is the best way for Thermador to notify
you in the unlikely event of a safety notice or product recall.
How Long the Warranty Lasts
Thermador warrants that the Product is free from defects in materials and
workmanship for a period of seven hundred and thirty (730) days from
the date of purchase.
The foregoing timeline begins to run upon the date of purchase, and
shall not be stalled, tolled, extended, or suspended, for any reason
whatsoever.
This Product is also warranted to be free from cosmetic defects in
material and workmanship (such as scratches of stainless steel, paint/
porcelain blemishes, chips, dents, or other damage to the nish) of the
Product, for a period of sixty (60) days from the date of purchase or
closing date for new construction. This cosmetic warranty excludes slight
color variations due to inherent differences in painted and porcelain
parts, as well as differences caused by kitchen lighting, product location,
or other similar factors. This cosmetic warranty speci cally excludes any
display, oor, "As Is", or "B" stock appliances.
Repair/Replace as Your Exclusive Remedy
During this warranty period, Thermador or one of its authorized service
providers will repair your Product without charge to you (subject to
certain limitations stated herein) if your Product proves to have been
manufactured with a defect in materials or workmanship. If reasonable
attempts to repair the Product have been made without success, then
Thermador will replace your Product (upgraded models may be available
to you, in Thermador’s sole discretion, for an additional charge).
Nothing in this warranty requires damaged or defective parts to be
replaced with parts of a different type or design than the original part.
All removed parts and components shall become the property of
Thermador at its sole option. All replaced and/or repaired parts shall
assume the identity of the original part for purposes of this warranty and
this warranty shall not be extended with respect to such parts.
Thermador's sole liability and responsibility hereunder is to repair
manufacturer-defective Product only, using a Thermador authorized
service provider during normal business hours.
For safety and property damage concerns, Thermador highly
recommends that you do not attempt to repair the Product yourself,
or use a non-authorized service provider; Thermador will have no
responsibility or liability for repairs or work performed by a
non-authorized service provider. Authorized service providers are those
persons or companies that have been specially trained on Thermador
products, and who possess, in Thermador's opinion, a superior
reputation for customer service and technical ability (note that they are
independent entities and are not agents, partners, af liates or
representatives of Thermador). Notwithstanding the foregoing,
Thermador will not incur any liability, or have responsibility, for the
Product if it is located in a remote area (more than 100 miles from an
authorized service provider) or is reasonably inaccessible, hazardous,
threatening, or treacherous locale, surroundings, or environment; in
any such event, if you request, Thermador would still pay for labor and
parts and ship the parts to the nearest authorized service provider, but
you would still be fully liable and responsible for any travel time or other
special charges by the service company, assuming they agree to make
the service call.
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