Model Number:
RHM2026 (B) (C)
STYLEVIA 20L Digital Microwave
User Guide
PLEASE RETAIN
FOR FUTURE REFERENCE
For Customer Services & Spare Parts please call 0345 209 7461
Or visit us at mda.russellhobbs.com
Page(s)
Safety instructions
3-9
About your microwave
10-11
Product information
12
Unpacking the microwave
13
Product overview
14
Microwave oven installation
15-16
Turntable installation
17-18
Control panel
19
How to use the microwave
20-25
Cooking tips
26
Cleaning the microwave
27
Troubleshooting
28-31
Guarantee & customer services
32
Spare parts
33
Connection to the mains supply
34-35
Disposal information
36
CONTENTS
2
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• This appliance is intended to be used in the household
and general domestic applications. It is not intended to
be used in industrial or commercial applications.
• This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction
concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall
not be made by children without supervised.
• If the door or door seals are damaged, the oven must not
be operated until it has been repaired by a competent
person.
• It is hazardous for anyone other than a competent person
to carry out any service or repair operation that involves
the removal of a cover which gives protection against
exposure to microwave energy.
• Liquids and other foods must not be heated in sealed
containers since they are liable to explode.
3
SAFETY INSTRUCTIONS
WARNING:
• A minimum clearance of 7.5cm is required between the
oven and any adjacent walls. Leave a minimum
clearance of 30cm above the oven.
• Use only cookware and utensils that are approved for
use in a microwave oven.
• When heating food in plastic or paper containers, keep
an eye on the oven due to the possibility of ignition.
• This microwave is intended for heating food and
beverages only. The drying of food or clothing and
heating of warming pads, wheat bags, slippers, sponges,
damp cloth and similar is extremely dangerous and may
lead to risk of injury, ignition or fire.
• If materials inside the oven smoke or catch fire, keep the
oven door closed to stifle the flames, turn the oven off
at the wall switch, or shut the power off at the fuse or
circuit-breaker panel. If smoke is emitted , switch off or
unplug the appliance and keep the door closed in order
to stifle any flames.
• Microwave heating of beverages can result in delayed
eruptive boiling, therefore care must be taken when
handling the container.
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
4
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• The contents of feeding bottles and baby food jars shall
be stirred or shaken and the temperature checked
before consumption, in order to avoid burns. Do not
heat baby bottles with the teat left on. Remove it if
replacing the bottle back into the oven.
• Eggs in their shell and whole hard-boiled eggs should not
be heated in microwave ovens since they may explode,
even after microwave heating has ended.
• The oven should be cleaned regularly and any food
deposits removed.
• Failure to maintain the oven in a clean condition,
especially if liquid is left under the turntable, could lead
to deterioration of the surface that will adversely affect
the life of the appliance that may result in a
hazardous condition.
• The microwave oven should be used freestanding only
and must not be built-in or used in a cabinet
• If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
5
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• To avoid fire, electric shock, or injury, never immerse the
microwave, cord, or plug in water or liquid.
• Do not use attachments not recommended by the
manufacturer. Only use thermometers approved for use
in microwaves.
• The appliance and its accessible parts may become hot
during use. Care should be taken to avoid touching
heating elements.
• Do not leave the microwave oven unattended while you
are using it.
• Do not use the microwave when it is empty. This could
damage the oven.
• Do not use metal pans, dishes with metal handles or
anything with a metal trim inside the microwave. Do not
use paper covered wire twist-ties on plastic bags.
• Never put objects into the openings on the outer case.
• Food containing a mixture of fat and water (for example,
stock) should stand for 30 to 60 seconds in the oven
after it has been turned off. This is to allow the mixture
to settle and to prevent it from bubbling when a spoon is
placed in it, or a stock cube is added.
6
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• When heating or cooking food or liquid, remember
that there are certain foods (such as, jam, Christmas
pudding, and mincemeat) which heat up very quickly.
• Do not cook any food surrounded by a membrane, such
as egg yolks, potatoes, chicken livers, sausages,
ready meals and so on without piercing them several
times with a fork.
• Do not try to deep-fry foods in this microwave oven.
• Do not overcook food.
• Please remember that as food or liquids heat up,
they will release steam or may be spitting. Never cover
any container fully, always leave a gap for steam to
escape.
• Do not use plastic containers when heating or cooking
foods that contain a lot of fat or sugar.
• Always have the glass tray and turntable support in
place when using the microwave oven.
• Do not cook food directly on the glass tray. Put food on
a suitable plate or in a bowl before putting it in the oven.
7
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• Do not use melamine dishes as they contain a
material which will absorb microwave energy. This may
cause the dishes to crack or burn, and will slow down
the cooking speed.
• Do not use the microwave oven for heating utensils,
plates or dishes.
• Do not cook using a container with a restricted
opening, such as bottles, as they may explode.
• Before you clean your microwave oven, turn it off and
unplug it.
• Keep the inside of the oven clean. When food or
liquids stick to the oven walls, wipe with a damp
cloth. We recommend that you do not use harsh
detergent or abrasives.
8
SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
• On the right hand wall of the cavity is the
waveguide cover, microwaves are passed through this
to enable your food to cook. It is important that this
waveguide cover is kept clean at all times
. To do
this wipe with mild detergent and water, then dry.
• You should clean the outside of the oven with a
damp cloth. Do not allow water to seep into the
ventilation openings.
• Do not use harsh abrasive cleaners or sharp metal
scrapers to clean the oven door glass since they can
scratch the surface, which may result in shattering of
the glass.
• If steam builds up inside or around the outside of the
oven door, wipe with a soft cloth. This may happen
when the microwave oven is used in humid conditions.
• Regularly remove the glass turntable to clean it, wash
it in warm soapy water or a dishwasher. Regularly
clean the turntable support and oven floor. Simply
wipe the bottom surface of the oven with mild
detergent and water, then dry. You can wash the
turntable support in mild soapy water.
9
ABOUT YOUR MICROWAVE
Thank you for purchasing your Russell Hobbs microwave oven.
The Russell Hobbs RHM2026 microwave has a sleek and stylish
contemporary design, boasting an attractive mirror finish door. As
well as an appealing look, this appliance also boasts impressive
functionality, with 800 watts of microwave power providing quick
and convenient cooking in your home.
The RHM2026 comfortably fits a standard size of dinner plate – up
to 10.5” diameter. It comes with a removable and dishwasher safe
glass turn-table for easy cleaning.
Pre-programmed auto cook menus, such as pizza (reheat), fish, and
potato, allow you to cook all your favourite foods at the push of a
button. What’s more, there’s automatic defrost settings meaning all
you have to do is input the weight of the food, and the microwave
selects the ideal defrost time, saving you time and effort. 5
microwave power levels enable tailoring of your cooking
experience.
Additional features include a handy digital clock and timer function,
and for added peace of mind, the RHM2026 features a child safety
lock option.
10
ABOUT YOUR MICROWAVE
How do microwaves work?
Microwaves are high-frequency electromagnetic waves similar to
radio waves. While radio waves may vary in length from one metre
to many kilometres, microwaves are very short (less than 12.5
centimetres.)
Microwaves do not make any heat themselves but cause water
molecules in food to vibrate.
This vibration produces heat that cooks the food. This is why your
food will come out of the microwave piping hot, when your utensils
inside the oven stay much cooler. The microwaves do not stay in the
air or in the food when you open the microwave oven door.
The microwave oven will work using an ordinary household
electrical socket. Inside the microwave oven is the magnetron,
which turns the electrical energy into microwaves.
Microwaves cannot travel through metal, so the inside of the oven
is lined with metal. The door is lined with a fine metal mesh which
stops microwaves getting through. This means that when the
microwave oven door is shut, there is no possibility that
microwaves can be released.
11
PRODUCT INFORMATION
Rated Voltage 230-240V~/50Hz
Rated Output Power
(Microwave)
750-800W
Oven Capacity 20L*
*Internal volume is calculated by measuring maximum width,
depth and height. Actual capacity for holding food is less.
12
Before you use your microwave oven
1. Remove all the packaging. Do not remove the large piece of
plastic from the right hand side of the cavity wall (Refer to the below
image). This is called a waveguide cover and allows the microwaves
to pass through to cook the food.
Please ensure you keep this cover clean at all times by wiping with
a damp cloth. Do not remove/place in a dishwasher.
2. Check the oven after unpacking for any visual damage such as:
● A misaligned door
● Damage to the door
● Dents or holes in the door window and screen
● Dents in the inside
If you can see any damage do not use the oven
, please contact
Customer Service team on
0345 209 7461.
This microwave oven weighs approximately 11 kg so you must put it
on a horizontal surface that is strong enough to support this weight.
The oven must be placed away from high temperatures and steam.
Do not put anything on the top of the microwave oven.
UNPACKING THE MICROWAVE
13
PRODUCT OVERVIEW
1. Oven door handle
2. Safety interlock latches
3. Door assembly and window
4. Oven cavity
5. Microwave top
6. Plastic waveguide cover (do not
remove)
7. Screen display
8. Control panel - buttons and dial
9. Turntable coupling
10. Turntable ring
11. Glass turntable
1
2
3
4
5
6
7
8
9
10
11
14
MICROWAVE OVEN INSTALLATION
• Place the oven as far away from radios and televisions as
possible. Using the oven may cause interference with the
reception.
• Plug the oven into a suitable 13 amp mains socket, make
sure the voltage is the same as on the rating label (do not use
extension cables or mains socket adaptors.)
• The microwave oven should be used freestanding only and must
not be built-in or used in a cabinet.
• Select a level surface that provides enough space for the outlet
vents.
15
MICROWAVE OVEN INSTALLATION
DO NOT obstruct
the ventilation
from the microwave
30cm
7.5cm
7.5cm
7.5cm
Min 85cm
WARNING:
DO NOT install the oven over a cooker or other heat or steam
producing appliance as this will damage the microwave oven.
The minimum installation height is 85cm.
A minimum clearance of 7.5cm is required between the oven and
any adjacent walls. Leave a minimum clearance of 30cm above the
oven.
16
STEP 1) The turntable coupling should slot into the centre of microwave
STEP 2) T he turntable ring slots into the indents in the microwave base
STEP 3) The glass tray should align with the turntable coupling
TURNTABLE INSTALLATION
• Before first use, check that any securing tape and all packaging
has been removed from the glass tray and turntable ring
assembly.
• These parts must never be restricted from rotating.
• Never place the glass tray upside down.
• To assemble the turntable, follow the steps below in number
order.
17
TURNTABLE INSTALLATION
The glass tray, turntable ring, and turntable coupling assembly
must always be used during cooking (as shown below).
• Do not place the food directly onto the glass tray, always place
on or in suitable microwaveable cookware.
Please check that crockery is microwave safe before using.
• If the glass tray or turntable ring assembly has been
damaged in any way, please contact our Customer Service team
on 0345 209 7461.
18
CONTROL PANEL
Screen Display
Cooking time, power, action
indicators, and clock time are
displayed.
Power
Press this button a number of times
to set a cooking power level.
Weight/Time Defrost
Press this button to input weight or
time for defrosting.
Kitchen Timer
Press this button to use the timer
function.
Clock
Press this button to set the clock and
view the time while cooking.
Stop/Clear
Press once to stop the cooking
process and press twice to clear the
settings.
Start/+30Sec./Confirm
Press this button to start the cooking
process, confirm when programming,
and for quick start.
Time/Weight/Auto Menu
Turn to select the auto menu you
want, select weight or to select time
for normal microwave power cooking.
Confirm using the Start button.
19
HOW TO USE THE MICROWAVE
Setting the clock (24 hour)
When the microwave is plugged in and first turned on the display will show
‘0:00’, and the buzzer will ring once. Follow the below example of setting the
clock to 8:30 (AM):
1. Press the 'Clock' button once. The display will show '00:00’.
2. Turn the 'Time/Weight/Auto Menu' dial clockwise until the hour display shows
'8:'. Press the 'Clock' button to confirm.
3. The display will show '8:00' and the minutes will flash.
4. Set the minutes by turning the 'Time/Weight/Auto Menu' dial clockwise until
the display shows '08:30‘. Press the 'Clock' button to confirm. The clock is now
set.
Note:
If the clock is not set, the clock will not function when powered.
After step 4, if you do not press the 'Clock' button within 1 minute, the oven will
go back to the previous status automatically.
Kitchen Timer
This allows the oven to function as an alarm clock that you can use while cooking
in the kitchen. To set the kitchen timer, follow the instructions below:
1. In waiting state, press ‘Kitchen Timer’ once. The screen will then display
‘00:00’.
2. Turn the ‘Time/Weight/Auto Menu’ dial clockwise to select the time period.
The maximum time is 95 minutes.
3. Press the ‘Start/+30Sec./Confirm’ button to confirm the setting. The timer will
now start counting down.
Note: The cooking clock is different from the clock function. The timer has a
function of "alarm clock". When the timer is on, open and/or close the microwave
door will not affect timer. During the timer program, press the ‘Stop/Clear’ button
will cancel the timer and microwave will return to its standby state. The clock will
not show in the display window when the timer function is on.
20
HOW TO USE THE MICROWAVE
Microwave cooking
Once you have correctly installed the unit, turned on the power and set the clock,
you are ready to start cooking.
Your microwave has 5 power levels, the lowest at 10%, then 30%, 50%, 80%, up to
100% (or full power.)
Most recipes are cooked on full power – this should be indicated on the packaging
of microwavable food.
1. To select a power level, press the ‘Power’ button.
• When pressed once the screen display will show ‘P100’ (100% power)
• When pressed twice the screen display will show ‘P80’ (80% power)
• When pressed three times the screen display will show ‘P50’ (50% power)
• When pressed four times the screen display will show ‘P30’ (30% power)
• When pressed five times the screen display will show ‘P10’ (10% power)
OR
• Press the ‘Power’ button once and turn the 'Time/Weight/Auto Menu' dial
clockwise to select the microwave power. ‘P100’, ‘P80’, ’P50’, ‘P30’, ‘P10’ will
display in order.
2. Press the ‘‘Start/+30Sec./Confirm’ button to confirm the power.
3. Once you have selected your microwave power you can turn the
'Time/Weight/Auto Menu' dial clockwise to set the cooking time desired.
4. Press the ‘Start/+30Sec./Confirm’ button to commence cooking.
The maximum cooking time is 95 minutes. Do not operate the oven empty, this can
cause irreparable damage.
Quick start function
For quick and easy microwave cooking, you can press the ‘Start/+30Sec./Confirm’
button to automatically add 30 seconds of cooking time at 100% power. This can be
pressed multiple times for cooking up to 95 minutes on full power. Alternatively, in a
standby state, turn the 'Time/Weight/Auto Menu' dial anti-clockwise to choose your
cooking time, and then press the ‘Start/+30Sec./Confirm’ button to cook with 100%
power. Note: This function does not work for weight defrost, auto menu or multi-
stage cooking.
21
HOW TO USE THE MICROWAVE
Pausing cooking
If you want to pause the cooking to turn over or stir contents, simply open the door, then
close again and press the ‘Start/+30Sec./Confirm’ button to continue the cycle.
If you wish to stop cooking with time left on the display, take out the contents, close the
door and press the ‘Stop/Clear’ button twice to clear.
When cooking has finished the microwave will beep five times and the screen display will
go back to the clock, indicating that the microwave has stopped.
Defrost function
Ensure food is thoroughly defrosted before starting the cooking process. There are 2
defrosting methods:
The microwave generally penetrates 4cm into most foods.
For even defrosting results, ensure you turn the food over during the cycle.
Defrosting generally takes longer than the cooking time of food.
Defrosted food should be consumed as soon as possible, do not put it back in the fridge
or freeze again.
Defrosting example – by weight
As an example, to defrost 0.4kg of poultry:
1. Press the ‘Weight/Time Defrost’ button – ‘dEF1’ will be displayed.
2. Turn the 'Time/Weight/Auto Menu' dial clockwise until you reach the desired weight
‘400’.
3. To commence defrosting, press the ‘Start/+30Sec./Confirm’ button.
4. Remember to turn over the food half way through the defrosting cycle. Open the
door and turn over the food.
5. Close the door and press the ‘Start/+30Sec./Confirm’ button to continue defrosting.
To defrost by time follow the above steps but pressing the Defrost button twice to
display dEF 2 and turning the dial to set the time. The defrosting power is 30%, and
cannot be changed.
Defrost Setting Defrost Method
dEF1 By weight
dEF2 By time
22
HOW TO USE THE MICROWAVE
Auto cooking function
As a digital microwave, the appliance features a default cooking menu,
automatically calculating the cooking time based on the type of food and
weight.
1. In a waiting state, turn the 'Time/Weight/Auto Menu' dial clockwise.
This will display: ‘A-1 – A-8’. Continue to rotate the dial to access the other auto
selections, up to A8.
2. Press the ‘Start/+30Sec./Confirm’ button to start cooking.
You will need to use your discretion regarding food type, temperature and
weight as times may vary - below is a guideline for each auto cooking setting:
Display Auto Menu Weight (g) on the Display Power
A-1 Reheat
200
100%400
600
A-2
Vegetables
(Add water)
200
100%
300
400
A-3 Fish
250
80%
350
450
A-4 Meat
250
100%350
450
A-5 Pasta
50 (add 450ml water)
80%
100 (add 800ml water)
A-6 Potato
200
100%400
600
A-7 Pizza
200
100%
400
A-8 Soup
200
100%
400
23
HOW TO USE THE MICROWAVE
Multi-sequence cooking function
For some recipes, results may be better if you wish to cook on different power
levels for different times, for one dish.
This can be used to set a maximum of two different stages. The buzzer will ring
once after each stage and the next stage will then begin. If one stage is
defrosting, it will automatically be put as the first stage.
Note: Auto menu cannot be set as one of the multi-stage cooking functions.
For example, if you wanted to defrost 500g of food, then cook it at 80%
microwave power for 7 minutes - the steps are as follows:
1. Press the ‘Weight/Time Defrost’ button once – the screen will display ‘dEF1’
2. Turn the ‘Time/Weight/Auto Menu’ dial to adjust the defrost weight to 500g.
3. Press the ‘Power’ button once. ‘P100’ will flash on the screen.
4. Turn the ‘Time/Weight/Auto Menu’ dial to choose 80% microwave power
until the display shows ‘P80’.
5. Press the ‘Start/+30Sec./Confirm’ button to confirm.
6. Turn the ‘Time/Weight/Auto Menu’ dial to adjust the cooking time to 7
minutes.
7. Press the ‘Start/+30Sec./Confirm’ button to start the cooking process.
Child lock function
The child lock function is ideal to stop children from altering cooking times or
accidently turning the oven on if unsupervised. No buttons will function in this
mode.
To set the child lock when in standby, press and hold the ‘Stop/Clear’ button for
3 seconds. A loud ‘beep’ will sound to indicate the lock is now functional.
A rectangle will illuminate on the display.
To cancel the child lock, again press and hold the ‘Stop/Clear’ button for 3
seconds. A loud ‘beep’ will sound to indicate the microwave is no longer locked.
The current time will continue to display.
24
HOW TO USE THE MICROWAVE
Checking functions
During the cooking cycle, press the ‘Power’ button and the current power will be
displayed for 2-3 seconds.
During the cooking cycle, press the ‘Clock’ button to check the current time. It will
be displayed for 2-3 seconds.
General information
• The ‘Start/+30Sec./Confirm’ button must be pressed again to continue
cooking if the door is opened during a cooking cycle.
• Once the cooking programme has been set, if the ‘Start/+30Sec./Confirm’
button is not pressed within 1 minute the current time will display and the
setting will be cancelled.
• The buttons will ‘beep’ if they are pressed correctly, if not pressed correctly
they will not ‘beep’.
• The buzzer will sound once when you start turning the 'Time/Weight/Auto
Menu' dial.
• The buzzer will sound five times to remind you when cooking is finished.
Utensil information
• Do not use metal pans or dishes with metal handles.
• Do not use anything with a metal trim.
• Do not use paper-covered wire twist-ties on plastic bags.
• Do not use melamine dishes as they contain a material which will absorb
microwave energy. This may cause the dishes to crack or burn, and will slow
down the cooking speed.
• Use only cookware that is approved to be used in a microwave oven.
• Do not cook using a container with a restricted opening, such as bottles, as
they may explode.
• Do not heat baby bottles with the teat left on. Remove it if replacing the bottle
back into the oven.
• Only use thermometers that are approved for microwave ovens.
• Do not use the microwave oven for heating utensils.
25
Defrosting tips
Microwaves penetrate around 4cm into most food. To maximize defrosting
effectiveness follow the below guidelines:
1. For thick foods, turn regularly during operation in order to defrost evenly.
2. If food weighs over 500g, it is advised to turn at least 2 times.
3. Defrosted food should be consumed as soon as possible, it is not
advisable to put back into the fridge or freeze again.
Cooking tips - The following may affect cooking results:
Food arrangement
If possible, thicker bits of food should be placed around the outside of the
dish and the thinner parts toward the centre, spread out as evenly as
possible. Do not overlap food if possible as this could result in uneven
cooking results.
Cooking time
If you are unsure of cooking times it is advisable to start with a short
cooking time and monitor cooking progress before adding further time.
Overcooking could lead to a risk of fire. Ensure food is cooked thoroughly
before consuming.
Cooking food evenly
Foods such as meat should be turned frequently to ensure more even
cooking results. If the food is liquid based, stirring during the cooking time is
advisable.
Allow standing time
When the microwave has stopped cooking, leave the food to rest for an
adequate length of time to allow for cooking completion and cooling.
COOKING TIPS
26
CLEANING THE MICROWAVE
Before you clean the oven, turn it off and unplug it.
Keep the inside of the oven clean. When food or liquids stick to the oven walls,
wipe with a damp cloth. We recommend that you do not use harsh detergent or
abrasives.
On the right hand side wall of the cavity is the waveguide cover, microwaves are
passed through this to enable your food to cook. It is important that this
waveguide cover is kept clean at all times. To do this wipe with mild detergent
and water, then dry.
You should clean the outside of the oven with a damp cloth. Do not allow water
to seep into the ventilation openings.
Do not allow the control panel to become wet. Clean with a soft, damp cloth.
Do not use detergents, abrasives or spray-on cleaners on the control panel.
If steam builds up inside or around the outside of the oven door, wipe with a soft
cloth. This may happen when the microwave oven is used in humid conditions.
Regularly remove the glass turntable to clean it, and wash it in warm soapy
water. Regularly clean the turntable support and oven floor. Simply wipe the
bottom surface of the oven with mild detergent and water, then dry. You can
wash the turntable support in mild soapy water.
When removing the turntable support of the oven, make sure you put it back
properly.
If the inside of the oven smells, put a cup of water with the juice and skin of one
lemon in a deep microwave bowl. Microwave it for three minutes, wipe
thoroughly and then dry with a soft cloth.
Failure to maintain the oven in a clean condition, especially if liquid is left under
the turntable, could lead to deterioration of the surface that will adversely affect
the life of the appliance that may result in a hazardous condition.
27
Problem Potential reason
Potential solution
If the
microwave
doesn’t work
1. Microwave is not
plugged in
Make sure the plug is plugged in securely into the
mains and the plug is switched on. If it is not, remove
the plug from the socket, wait 10 seconds and plug it
in again securely.
2. Plug is not working
The plug socket that the microwave is plugged into
may have become faulty. Plug the microwave into
another known good plug socket, ensure that the
socket is turned on and check if the microwave now
works.
3. The plug has a blown
fuse or the mains circuit
has a blown fuse/tripped
fuse
Check the plug for a blown circuit fuse or a tripped
main circuit breaker. If these seem to be working
properly, test the socket with another appliance.
4. Microwave has
developed a fault
Contact customer services to talk through the problem
to see if any solution for the fault can be found. If not
and the product is within its warranty period, then the
microwave should be returned to the retailer it was
purchased from for a replacement or refund.
If the
microwave
power will not
work
Door is not closed
Make sure the door is securely closed. Otherwise, the
microwave will not engage or operate.
Not heating Magnetron not working
The component that produces the microwaves is
called a magnetron, if food is not being heated or is
'luke' warm then it is likely this component has
developed a fault.
If the microwave is within its warranty period, please
contact customer services for further advice or take
the microwave back to the retailer it was purchased
from for a refund or replacement.
28
The microwave oven may cause interference to your radio, TV or similar
equipment. If this happens, you stop the interference by moving the radio,
TV or equipment as far away from your microwave oven as possible.
WARNING: To reduce the risk of personal injury, always
unplug the microwave before performing maintenance
or trouble shooting checks.
TROUBLESHOOTING
29
Problem Potential reason Potential solution
Sparking
1. Burnt on food
debris
Spillages or splashes can burn and catch fire, all food that is
put into the microwave should be appropriately covered. All
spillages or splashes must be cleaned, and all areas of
microwave cleaned after each use.
Burnt on food debris in the microwave, on the waveguide
and the behind the waveguide can cause the microwave to
'spark'. This is because burnt on debris can be focused on by
the microwaves and spark.
Microwaves must be thoroughly cleaned after every use to
ensure no food is burnt on to any part of the microwave.
If the microwave does 'spark' the waveguide must be
disposed, the microwave must be cleaned thoroughly and
then contact customer services for a replacement
waveguide.
The replacement waveguide should be fitted and the
microwave should operate normally. However, if the
microwave 'sparks' again on first use (after the waveguide
has been replaced and the microwave cleaned,) please
contact customer services for further advice.
2. Metal or foil
No metal or foil should be put inside a microwave as it can
cause 'sparking' which can damage the microwave.
The only metal accessories that should be used inside the
microwave are the ones supplied by the manufacturer.
3. Pressure build up in
food
Food with none porous skins (potatoes for example), must
be pierced to allow steam to escape. As the build up of
pressure can cause food to burst and create a 'fire hazard‘.
Heat spots
Operated empty or
with no moisture
Microwaves cannot be run empty, microwaves need
moisture to operate correctly.
If microwaves are operated empty or are used to heat up
plates (this is not permitted), the microwaves can focus on a
single point inside the microwave. This can cause a heat
spot, which can cause the area to become deformed,
warped or start to melt.
If microwaves are operated empty or to heat up foreign
objects this will void the warranty.
TROUBLESHOOTING
30
Problem Potential reason Potential solution
Condensation or
excess water
1. Food that is being
cooked
By the very nature of how a microwave works, it
‘excites’ the water molecules in the food it is heating,
causing them to move about and generate heat from
within the food. Often when the food heats up it
reaches the point where steam is released. Dependant
on the food type being heated (and its water content
level), the length of time being heated for – and so the
amount of steam generated –
it is inevitable that some
of the steam will condense and form back into water
droplets within the microwave cavity. This can usually
be found on the inner walls or most commonly on the
back of the glass door. If not cleaned up, these
droplets can start to form small ‘pools’ of water.
2. Cooling vents covered
Cooling vents allow the heat and steam to escape from
the microwave. These cannot be covered as it can
cause excessive water to settle inside the microwave
or the microwave to overheat.
The installation instructions in the instruction manual
must be followed or the warranty will be void.
Paint damage/
peeling
Maintenance
If the microwave is within its warranty period, please
contact customer services for further advice or take
the microwave back to the retailer it was purchased
from for a refund or replacement.
Light not
working
Bulb not working
Due to the construction of microwaves and certain
'dangerous' components inside, the light bulb can only
be changed by a qualified service engineer.
If the microwave is within its warranty period, please
contact customer services for further advice or take
the microwave back to the retailer it was purchased
from for a refund or replacement.
Over heating Cooling vents covered
Cooling vents allow the heat and steam to escape from
the microwave. These cannot be covered as it can
cause excessive water to settle inside the microwave
or the microwave to overheat.
The installation instructions in the manual must be
followed or the warranty will be void.
TROUBLESHOOTING
31
Problem Potential reason
Potential solution
Door not
shutting/
locking
1. Glass turntable fitted
incorrectly
Check that the glass turntable has been placed
correctly on the turntable and is not stopping the door
from shutting correctly.
2. Latches have become
deformed
If the microwave is within its warranty period, please
contact customer services for further advice or take
the microwave back to the retailer it was purchased
from for a refund or replacement.
Turntable not
rotating
1. Turntable coupling not
fitted or tape not
removed
Check that the turntable coupling is fitted correctly and
the transportation tape has been removed.
2. Turntable roller ring
not fitted or fitted
incorrectly
Check that the coupling has be placed under the
turntable and that it is position correctly.
3. Glass turntable fitted
incorrectly
Check that the glass turntable has been placed
correctly on the turntable.
4. Turntable has
developed a fault
If the microwave is within its warranty period, please
contact customer services for further advice or take
the microwave back to the retailer it was purchased
from for a refund or replacement.
Too noisy
1. Glass turntable fitted
incorrectly
Check that the glass turntable has been placed
correctly on the turntable and is not hitting the
walls/doors of the microwave during operation.
2. Dishes/plate are too
large for the microwave
Check that the dishes/plates are the correct size for
the microwave and that they are not hitting the
walls/door of microwave during operation.
TROUBLESHOOTING
GUARANTEE & CUSTOMER SERVICES
At Russell Hobbs, we take all our customer feedback seriously.
Feel free to contact our Customer Service Team on
0345 209 7461
who will be more than happy to assist you,
Or visit us at mda.russellhobbs.com
This product is guaranteed for 12 months from the date of the
original purchase. If any defect arises due to faulty materials or
workmanship, the faulty product must be returned to the place of
purchase.
Refund or replacement is at the discretion of the retailer.
The following conditions apply:
• The product must be returned to the retailer with the original
proof of purchase.
• The product must be installed and used in accordance with the
instructions contained in this instruction guide and any other
instructions for use which are supplied.
• It must be used for domestic purposes only and for its intended
use.
• This warranty does not cover wear and tear, damage, misuse
or consumable parts.
32
SPARE PARTS
Turntable ring
Glass turntable
Turntable coupling
To check the availability of the following spare parts, simply contact
our friendly Customer Service team on 0345 209 7461.
33
WARNING- THIS APPLIANCE MUST BE EARTHED
This appliance is designed to operate from a mains supply of
230-240V~ 50Hz.
Check that the voltage marked on the product corresponds
with your supply voltage.
This product is fitted with a 13A plug complying with BS1363.
If this plug is unsuitable or needs to be replaced, refer to customer
services.
To replace the 13amp fuse, remove the plug from the socket,
remove the fuse cover near the pins of the plug, remove the fuse
and replace with 13amp fuse. Refit the fuse cover and plug the unit
back into the power supply.
Important: The wires in the mains lead are coloured in
accordance with the following code:
GREEN/YELLOW – EARTH
BLUE - NEUTRAL
BROWN – LIVE
34
CONNECTION TO THE MAINS SUPPLY
35
CONNECTION TO THE MAINS SUPPLY
For UK use only – PLUG
• As the colours of the wires in the mains lead of this appliance
may not correspond with the coloured markings identifying the
terminals in your plug, proceed as follows:
• The GREEN/YELLOW wire is the EARTH and must be connected
to the terminal which is marked with the letter E or by the earth
symbol or coloured GREEN or GREEN/YELLOW.
• The BLUE wire is the NEUTRAL and must be connected to the
terminal marked with the letter N or coloured BLACK.
• The BROWN wire is the LIVE wire and must be connected to the
terminal marked with the letter L or coloured RED.
• Always ensure that the plug cord grip is fastened correctly.
• If a 13A (BS1363) fused plug is used it must be fitted with a
13amp fuse conforming to BS1362 and be BSI or ASTA approved.
If the fuse cover is lost the plug must not be used until a
replacement is obtained from an electrical supplier.
If you need to remove the plug, cut it from the mains lead and
dispose of it. NEVER attempt to re-use this plug or insert it into a
socket outlet, as there is a very great risk of electrical shock.
Made by Product Care Trading Limited under license from Spectrum
Brands (UK) Limited. Product Care Trading Limited, Wigan, WN2 4AY/ PCT
(NI) Ltd, Belfast, BT5 5AD. Russell Hobbs is the registered trademark of
Spectrum Brands (UK) Ltd.
Russell Hobbs Support: call 0345 209 7461 or visit: mda.russellhobbs.com
The ‘wheelie bin’ symbol is known as the 'Crossed-out wheelie bin
Symbol'. When this symbol is marked on a product/batteries, it means
that the product/batteries should not be disposed of with your general
household waste. Only discard electrical/electronic/battery items in
separate collection schemes, which cater for the recovery and recycling of
materials contained within. Your co-operation is vital to ensure the success
of these schemes and for the protection of the environment. For your
nearest disposal facility, visit www.recycle-more.co.uk or ask in store for
details.
SEDEX – Connecting businesses and their global suppliers to share ethical
data and enabling improvement in ethical performance. Visit
www.sedex.org.uk for further information.
We reserve the right, due to possible changes to design, to alter the
instruction manual without prior notice.
Revision 1.4
