Digital VTH
User’s Manual
V1.0
.0
I
Foreword
General
This document mainly introduces function, structure, networking, installation process, debugging, UI
operation and technical parameter of digital VTH products. Read carefully before using the device, and
keep the manual safe for future reference.
Safety Instructions
The following categorized signal words with defined meaning might appear in the Manual
.
Signal Words Meaning
DANGER
Indicates a high potential hazard which, if not avoided, will result in death
or serious injury.
WARNING
Indicates a medium or low potential hazard which, if not avoided, could
result in slight or moderate injury.
CAUTION
Indicates a potential risk which, if not avoided, could result in property
damage, data loss, lower performance, or unpredictable result.
TIPS
Provides methods to help you solve a problem or save you time.
NOTE
Provides additional information as the emphasis and supplement to the
text.
Revision History
Version Revision Content Release Time
V1.0.0 First release. November 2020
Privacy Protection Notice
As the device user or data controller, you might collect the personal data of others such as their face,
fingerprints, and license plate number. You need to be in compliance with your local privacy protection
laws and regulations to protect the legitimate rights and interests of other people by implementing
measures which include but are not limited: Providing clear and visible identification to inform people
of the existence of the surveillance area and provide required contact information.
About the Manual
The manual is for reference only. Slight differences might be found between the manual and the
product.
We are not liable for losses incurred due to operating the product in ways that are not in
compliance with the manual.
II
The manual will be updated according to the latest laws and regulations of related jurisdictions.
For detailed information, see the paper user’s manual, use our CD-ROM, scan the QR code or visit
our official website. The manual is for reference only. Slight differences might be found between
the electronic version and the paper version.
All designs and software are subject to change without prior written notice. Product updates
might result in some differences appearing between the actual product and the manual. Please
contact customer service for the latest program and supplementary documentation.
There might be errors in the print or deviations in the description of the functions, operations and
technical data. If there is any doubt or dispute, we reserve the right of final explanation.
Upgrade the reader software or try other mainstream reader software if the manual (in PDF
format) cannot be opened.
All trademarks, registered trademarks and company names in the manual are properties of their
respective owners.
Please visit our website, contact the supplier or customer service if any problems occur while
using the device.
If there is any uncertainty or controversy, we reserve the right of final explanation.
III
Important Safeguards and Warnings
This section introduces content covering the proper handling of the device, hazard prevention, and
prevention of property damage. Read carefully before using the device, comply with the guidelines
when using it.
Operation Requirements
●
Check whether the power supply is correct before use.
●
Do not unplug the power cord on the side of the device while the adapter is powered on.
●
Operate the device within the rated range of power input and output.
●
Transport, use and store the device under allowed humidity and temperature conditions.
●
Do not drop or splash liquid onto the device, and make sure that there is no object filled with liquid
on the device to prevent liquid from flowing into it.
●
Do not disassemble the device without professional instruction.
Installation Requirements
●
Do not connect the power adapter to the device while the adapter is powered on.
●
Strictly comply with the local electric safety code and standards. Make sure the ambient voltage is
stable and meets the power supply requirements of the device.
●
Do not connect the device to two or more kinds of power supplies, to avoid damage to the device.
●
Improper use of the battery might result in a fire or explosion.
●
Personnel working at heights must take all necessary measures to ensure personal safety including
wearing a helmet and safety belts.
●
Do not place the device in a place exposed to sunlight or near heat sources.
●
Keep the device away from dampness, dust, and soot.
●
Install the device on a stable surface to prevent it from falling.
●
Install the device in a well-ventilated place, and do not block its ventilation.
●
Use an adapter or cabinet power supply provided by the manufacturer.
●
Use the power cords that are recommended for the region and conform to the rated power
specifications.
●
The power supply must conform to the requirements of ES1 in IEC 62368-1 standard and be no
higher than PS2. Please note that the power supply requirements are subject to the device label.
●
The device is a class I electrical appliance. Make sure that the power supply of the device is
connected to a power socket with protective earthing.
IV
Table of Contents
Foreword ............................................................................................................................................................ I
Important Safeguards and Warnings ............................................................................................................. III
1 Product Overview .......................................................................................................................................... 1
Introduction ................................................................................................................................................................................. 1
Function ......................................................................................................................................................................................... 1
2 Network Diagram .......................................................................................................................................... 3
2-wire System .............................................................................................................................................................................. 3
Digital System .............................................................................................................................................................................. 3
3 Preparation and Commissioning .................................................................................................................. 6
Preparation ................................................................................................................................................................................... 6
3.1.1 VTO Settings ................................................................................................................................................................... 6
3.1.2 VTH Settings ................................................................................................................................................................. 13
Commissioning ......................................................................................................................................................................... 24
3.2.1 VTO Calling VTH .......................................................................................................................................................... 24
3.2.2 VTH Monitoring VTO .................................................................................................................................................. 25
4 Screen Operation ......................................................................................................................................... 26
Home Screen ............................................................................................................................................................................. 26
Call ................................................................................................................................................................................................. 27
4.2.1 Recent Call ..................................................................................................................................................................... 27
4.2.2 Contact ........................................................................................................................................................................... 28
4.2.3 Calling User ................................................................................................................................................................... 29
4.2.4 Calling from User......................................................................................................................................................... 31
4.2.5 Calling from VTO ......................................................................................................................................................... 32
Information................................................................................................................................................................................. 33
4.3.1 Security Alarm .............................................................................................................................................................. 33
4.3.2 Guest Message ............................................................................................................................................................. 34
4.3.3 Publish Information ................................................................................................................................................... 34
4.3.4 Video Pictures .............................................................................................................................................................. 35
Monitor ........................................................................................................................................................................................ 35
4.4.1 Monitoring VTO ........................................................................................................................................................... 36
4.4.2 Monitoring IPC ............................................................................................................................................................. 38
4.4.3 Favorite ........................................................................................................................................................................... 40
SOS ................................................................................................................................................................................................ 41
Setting .......................................................................................................................................................................................... 41
4.6.1 Ring Settings................................................................................................................................................................. 41
4.6.2 Card Information ......................................................................................................................................................... 44
4.6.3 Alarm Setting................................................................................................................................................................ 45
4.6.4 Mode Setting ................................................................................................................................................................ 48
4.6.5 Forward Setting ........................................................................................................................................................... 49
4.6.6 General Setting ............................................................................................................................................................ 50
4.6.7 Product Information .................................................................................................................................................. 56
Project Settings ......................................................................................................................................................................... 57
4.7.1 Forgetting Password ................................................................................................................................................. 57
V
4.7.2 Network Settings ........................................................................................................................................................ 58
4.7.3 VTH Configuration ...................................................................................................................................................... 58
4.7.4 VTO Configuration ...................................................................................................................................................... 58
4.7.5 Default ............................................................................................................................................................................ 58
4.7.6 Reset MSG ...................................................................................................................................................................... 59
Unlock Function ....................................................................................................................................................................... 59
Arm and Disarm Function ..................................................................................................................................................... 59
4.9.1 Arm ................................................................................................................................................................................... 59
4.9.2 Disarm ............................................................................................................................................................................. 60
5 DSS Agile VDP .............................................................................................................................................. 62
Downloading the App ............................................................................................................................................................ 62
Registration and Login ........................................................................................................................................................... 63
Call Functions ............................................................................................................................................................................ 64
5.3.1 Forwarding Calls .......................................................................................................................................................... 65
5.3.2 Calling Operations ...................................................................................................................................................... 67
Monitoring .................................................................................................................................................................................. 67
Call Records ................................................................................................................................................................................ 69
Message ....................................................................................................................................................................................... 71
Visitor ............................................................................................................................................................................................ 74
5.7.1 Creating Pass ................................................................................................................................................................ 74
5.7.2 Visiting Records ........................................................................................................................................................... 76
Setting .......................................................................................................................................................................................... 77
Cybersecurity Recommendations ............................................................................................. 79
1
1 Product Overview
Introduction
A digital VTH is device that can perform monitoring, voice/video call, and door unlock.
Function
Wi-Fi Networking
Connect to Wi-Fi networks.
Video/Voice Call
Make video or voice call to other VTOs and VTHs.
Monitoring
Monitor fence station, VTO and IPC devices (only supported by certain models).
SOS
Make emergency call to the Call Center.
Auto Snapshot
Take snapshots when calling or monitoring, and store them in the SD card.
DND (Do Not Disturb)
Mute all message and call notifications.
Remote Unlock
Unlock doors remotely.
Arm and Disarm
Arm and disarm 6 alarm devices.
2
Playback
Play back videos and pictures in the SD card.
Alarm
Alarms will trigger linkage and be sent to the Call Center.
Record
View call and alarm records.
Message
View messages, including videos, pictures and announcements.
3
2 Network Diagram
2-wire System
Network diagram of 2-wire system
Digital System
There are two types of digital system network:
The VTH powered through PoE from the floor switch.
4
Network diagram of digital system (1)
The VTH is independently powered through a power supply.
5
Network diagram of digital system (2)
6
3 Preparation and Commissioning
Carry out commissioning to ensure that the device can realize basic network access, call and
monitoring functions.
Preparation
Before commissioning:
Power on the device only after there is no short or open circuit.
Plan IP addresses and numbers (works as phone numbers) for every VTO and VTH.
Confirm the position of the SIP server.
The device must be used with a VTO that is the SIP server. This section takes a unit VTO as an
example. See corresponding user’s manuals for other VTO types.
Log in to the web page of every VTO and VTH and configure all relevant information.
3.1.1 VTO Settings
3.1.1.1 Initialization
For the first-time use, you must initialize the device.
Make sure that the IP addresses of the PC and VTO are in the same network segment. The default IP
address of VTO is 192.168.1.108.
Power on the VTO.
Go to the default IP address of VTO in the browser.
Device initialization
Enter the password and confirm it, and then click Next.
7
This password is used to log in to the web page. It must be at least 8 characters, and include
a combination of at least two types among number, letter and symbol.
Set an email address
Select Email and enter your email address for resetting password.
Click Next.
Initialization successful
Click OK and the it goes to the login web page.
8
Log in to web page
Enter username (admin by default) and password, and then click Login.
3.1.1.2 Network Parameters
Change the IP address of the VTO to the one that you planned.
Select Network Setting > Basic.
TCP/IP
Enter the parameters, and then click OK.
The VTO automatically restarts. Make sure that the PC is in the same network segment as the
VTO to log in again.
3.1.1.3 System Type
Select Local Setting > Basic.
9
Device properties
Select System Type to TCP/IP.
Click OK.
Wait for the device to automatically restart or restart it manually, and then the settings will
take effect.
3.1.1.4 Server Type
You can select the type of the server that manages all VTO devices.
Select Network Setting > SIP Server.
SIP server (1)
Select a server type.
When this VTO or another VTO works as the SIP server, select Server Type to VTO. It
applies to a scenario where there is only one building.
When a platform (such as Express/DSS) works as the SIP server, select Server Type to
Express/DSS. It applies to a scenario where there are multiple buildings.
3.1.1.5 SIP Server
Select Network Setting > SIP Server.
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SIP server (2)
Configure SIP server.
The current VTO works as the SIP server.
Enable SIP Server, and then click OK. The VTO automatically restarts, and it goes to the
login web page.
If the current VTO is not the SIP server, do not enable SIP Server; otherwise the connection
will fail.
Another VTO works as the SIP server.
Disable SIP Server, configure the parameters, and then click OK. The VTO automatically
restarts, and it goes to the login web page.
Table 3-1 SIP server parameters when a VTO works as the SIP server
Parameter Description
IP Address IP address of the VTO that works as the SIP server.
Port 5060 by default.
Username
Keep it default.
Password
SIP Domain Keep it default.
Login Username
SIP server login username and password.
Login Pwd
The platform (Express/DSS) works as the SIP server.
Select Server Type as Express/DSS, configure the parameters, and then click OK. The
VTO automatically restarts, and it goes to the login web page.
Table 3-2 SIP server parameters when the platform works as the SIP server
Parameter Description
IP Address IP address of the platform.
Port 5080 by default.
Username
Keep it default.
Password
SIP Domain Keep it default or null.
SIP Server Username
SIP server login username and password.
SIP Server Password
11
VTO settings have been completed if the platform or another VTO works as the SIP server.
If the current VTO works as the SIP server, Device Manager will appear on the left. See "3.1.1.6
Adding VTO " and "3.1.1.7 Adding VTH " to add VTOs and VTHs.
3.1.1.6 Adding VTO
Add VTO only when the current VTO works as the SIP server.
Log in to the web page of the VTO.
Select Household Setting > VTO No. Management.
VTO number management
Click Add.
Add a VTO
Configure the parameters.
Table 3-3 Parameters of adding a VTO
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Parameter Description
Rec No. VTO number.
Register Password Keep it default.
IP Address IP address of VTO.
Username
Web page login username and password of this VTO.
Password
Click OK.
Do Step 3–Step 5 to add other VTOs.
3.1.1.7 Adding VTH
Add VTHs only when the current VTO works as the SIP server.
Add both main and extension VTHs.
Select Household Setting > Room No. Management.
Room number management
Click Add.
Add a VTH
Configure the parameters.
Table 3-4 Parameters of adding a VTH
13
Parameter Description
First Name
Information to distinguish each device.
Last Name
Nick Name
Room No.
VTH number consists of 1–6 numbers, which may include number
and #. It must be consistent with room number configured at the
VTH.
When there are main VTH and extensions, to use group call function,
the main VTH number must end with #0, and the extension VTH
number must end with #1, #2 and #3. For example, if the main VTH is
101#0, extension VTHs must be 101#1, 101#2…
Register Password
Keep it default.
Register Type
Click OK.
Do Step 2–Step 4 to add other VTHs.
3.1.2 VTH Settings
3.1.2.1 Initialization
Select a region and language.
Select a region and language
Select Apartment or Villa, and then tap OK.
This section takes Villa as an example.
14
Select apartment or villa
Select First-time Config and tap OK.
First-time configuration
DHCP is selected by default, or select Static IP and configure the parameters as needed.
16
Set a password an email address for the VTH
Set a password and an email address for the VTO.
The password is used to enter project setting.
Set a password an Email address for the VTO
Click Initialize to initialize a single device or Batch Initialization to initialize all available
devices, and then click Next.
17
Initialize devices
Click One-key Config to go to the home screen of the VTH.
Network configuration
18
Home screen
3.1.2.2 Network Parameters
IP addresses of all VTHs and VTOs must be in the same network segment. Otherwise, the VTH will fail
to obtain VTO information.
On the home screen, tap Setting for about 3 seconds.
Enter the password and tap OK.
Tap Network.
Configure the parameters.
LAN: Enter the information, and then tap OK; or turn on DHCP to obtain the information
automatically.
LAN
19
WLAN
Only certain models support WLAN function.
Use a router with secured encryption protocols.
1) Turn on the WLAN function.
WLAN
2) Connect to a network.
The system has 2 access ways as follows.
◇ Tap Wireless IP and enter Local IP, Subnet Mask and Gateway, and then tap OK.
◇ Tap Wireless IP, turn on DHCP to obtain the information automatically.
To obtain IP information with DHCP function, use a router with DHCP function.
Enable the DHCP function
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3.1.2.3 VTH Config
On the home screen, tap Setting for about 3 seconds.
Enter password and tap OK.
Tap VTH Config.
VTH configuration
Configure VTH information.
As a main VTH.
Enter the room number (such as 9901 or 101#0) and other information, and then tap OK.
Room number must be the same with VTH Short No., which is configured when adding
VTHs on the VTO web interface. Otherwise, it will fail to connect to the VTO.
When there are extension VTHs, room numbers must end with #0. Otherwise, it will fail
to connect to the VTO.
As an extension VTH.
1) Switch Main to Extension.
2) Enter the room number (such as 101#1), Main VTH IP (IP address of the main VTH)
and other information, and then tap OK.
Main VTH Username and Main VTH PWD are the username and password of main VTH.
Default user name is admin, and the password is the one set during initialization.
Turn on the following functions as needed.
SSH: The debugging terminal will connect to the VTH remotely through SSH protocol.
Security Mode: Log in to the VTO in a secured way.
Password Protection: Encrypt the password before sending out.
It is recommended to turn off SSH, and turn on security mode and password protection.
Otherwise, the device might be exposed to security risks and data leakage.
Tap OK.
21
3.1.2.4 SIP Server
Configure SIP server information to connect to other devices.
On the home screen, tap Setting for about 3 seconds.
Enter the password and tap OK.
Tap SIP Server.
SIP server
Configure the parameters.
Table 3-5 SIP server parameters
Parameter Description
Server IP
When a platform works as the SIP server, it is the IP address of the
platform.
When a VTO works as the SIP server, it is the IP address of the VTO.
Network Port
5080 when a platform works as the SIP server.
5060 when a VTO works as the SIP server.
Username
Keep it default, or turn on Custom Name,
and then you can edit the
username.
Registration PWD Keep it default.
Domain Name
When a VTO works as the SIP server, it must be VDP; otherwise, it can be
null.
Username
SIP server login username and password.
Login PWD
Turn on Enable Status to enable the SIP server function.
Tap OK.
3.1.2.5 VTO Configuration
Add VTOs and fence stations to bind them with the VTH.
22
On the home screen, tap Setting for about 3 seconds.
Enter the password set during initialization, and tap OK.
Tap VTO Config.
VTO config
Add VTO or fence station.
Add main VTO.
1) Enter the main VTO name, VTO IP address, username and password.
2) Turn on Enable Status.
User Name and Password must be consistent with the web page login username and
password of the VTO.
Add sub VTO or fence station.
1) Enter the sub VTO or fence Station name, IP address, username and password.
2) Turn on Enable Status.
Tap / to turn page and add more sub VTO or fence stations.
3.1.2.6 Searching Device
You can search for VTOs in the same network, and then add them or change their information.
Tap Search Device.
If you select Villa in Figure 3-14, it will be Add Device with the similar function.
23
Search device
Tap a device.
You can only add or edit villa VTOs.
Tap Add.
Add a VTO
Tap Change IP to change the information of the VTO, including IP, netmask, and gateway.
Username and password cannot be changed here. They are the same as the ones used
to log in to the web interface of the VTO, and are used to log in to the VTO.
24
Change the information of the VTO device
Commissioning
3.2.1 VTO Calling VTH
Dial the VTH room number (such as 101) on the VTO and the following image appears, which means
all parameters are correctly configured.
Calling screen
25
3.2.2 VTH Monitoring VTO
VTH can monitor VTO, fence station or IPC. This section takes monitoring VTO as an example.
On the home screen of the VTH, select Monitor > Door, and then tap a VTO to enter monitoring image.
Door
Monitoring image
SD card is needed for recording and snapshot; otherwise, the icons will be gray.
26
4 Screen Operation
Home Screen
Home screen
Table 4-1 Home screen description
No. Name Description
1 Room number Number of the room where the VTH is located.
2 Info
View, delete and clear announcements
or security alarm
information.
When the VTH does not have an SD card, and the video-
audio message uploading function is enabled on the VTO,
three tabs will be displayed, Guest Msg, Guest Snap and
Guest Video. You can view, delete and clear the messages.
When the VTH has an SD card, the Video Pic tab will be
displayed. View, delete and clear the videos and pictures.
3 Call
Call other VTOs and VTHs.
View and manage the contacts and call records.
4 Monitor Monitor VTOs, fence stations, IPCs and NVRs.
5 SOS Make emergency call to the Call Management Center.
6 Setting
Tap to enter system setting.
Tap for about 3
seconds, input the password set during
initialization, and then enter project setting screen.
7 Status
: Not connected to the network.
: Connected to the network through a cable.
: Wirelessly connected to the network.
27
No. Name Description
: Failed to connect to the main VTO; when disappeared,
the device has connected to the main VTO.
: An SD card has been inserted into the device; when
disappeared,
the device does not have an SD card or
support SD card.
: DND function has been enabled. It is not enabled by
default.
8 Time and date —
9 Do not disturb Enable to not receive any call or message.
10 Arm/disarm
Display unread alarm information.
Tap to select an arm mode.
Call
Manage contact, call and view call records.
4.2.1 Recent Call
Select Call > Recent Call to view and manage call records.
For missed calls, press the call button on the device front panel to go to the recent call screen.
Recent calls
Call back: Tap a call record to call back.
Delete: Tap Edit, and then tap Delete to delete a record.
28
Clear: Clear all record in the current tab (All or Missed Call).
If storage is full, the oldest records will be overwritten. Back up the records as needed.
4.2.2 Contact
Select Call > Contact, and then add or edit the users.
Contact
Tap Add.
User information
Enter the information.
Tap OK.
29
Related Operations
Edit user information: Tap a user and tap Edit.
Delete a user: Tap Edit, select a user, and then tap Delete.
You can select multiple contacts at the same time.
4.2.3 Calling User
Make sure that resident-to-resident call function has been enabled. See "4.6.6.4 QR Code" for
details.
Call function is used by VTH to call VTH.
If both VTHs have a camera, bilateral video call can be provided.
4.2.3.1 By Room Number
On the Call User screen, dial and call the user.
Select Call > Call User.
Call user
Enter the room number (VTH room number).
If the VTO works as the SIP server, dial room number directly.
If the platform works as SIP server:
Call a user in the same unit and the same building, dial room number directly.
Call a user in other buildings or units, add the building number. For example, dial
1#1#101 to call Building 1 Unit 1 Room 101.
If main VTH (101#0) calls extension (101#1), please enter room no.: #1; if the extension calls
the main VTH, please enter room no.: #0.
31
Tap to start.
4.2.4 Calling from User
When receiving calls from other VTHs, the following screen will be displayed.
Call screen (1)
: Answer.
: Hang up.
Call screen (2)
32
4.2.5 Calling from VTO
Dial VTH room number (such as 9901) on VTO to call VTH.
On the VTH screen, tap Answer.
Call from VTO
Table 4-2 On-screen icon description
Key Description
/
Remotely unlock the door where the VTO is installed.
The system provides 2-channel unlock. If the icon is gray, it means that the unlock
function of this channel is not available.
Tap to talk to the VTO.
Select an IPC in Favorite to monitor.
Take snapshots.
This key will be gray if SD card is not inserted.
Take recording. Complete recording when the call is completed or by tapping
.
This key is gray if SD card is not installed.
Videos are stored in SD card of this VTH. If the SD card is full, the earlier videos
will be covered.
Mute.
33
Key Description
Turn down the volume.
Turn up the volume.
Answer calls.
Hang up calls.
Information
You can view and manage different kinds of information.
Information in Security Alarm and Publish Info is stored in the VTH, and the one in Guest
Message and Video Pictures is stored in the SD card, which means you need an SD card for these
two functions.
Only certain models support SD card.
If the storage in the Device or SD card is full, the oldest records will be overwritten. Back up the
records as needed.
4.3.1 Security Alarm
When an alarm is triggered, there will be 15s alarm sound, and the screen below will be displayed. The
alarm information will be uploaded to the alarm record screen and management platform.
Message
Select Info > Security Alarm, and then you can view and manage all alarm records.
34
Security alarm
4.3.2 Guest Message
Select Info > Guest Message, and then you can view and manage all messages.
Guest message
4.3.3 Publish Information
Select Info > Publish Info, and then you can view and manage all messages.
35
Publish info
4.3.4 Video Pictures
Select Info > Video Pictures, and then you can view and manage pictures and videos.
Records
Monitor
You can monitor VTO, fence station or IPC on the VTH.
36
4.4.1 Monitoring VTO
When adding VTOs, make sure that the username and password of each device is consistent with
their web login username and password. See "3.1.2.5 VTO Configuration " for details. Otherwise,
monitoring will not work properly.
When monitoring, press the call button on the device front panel to talk to the VTO.
Select Monitor > VTO.
Door
Table 4-3 Function description
Icon Description
Add the VTO or fence station to Favorite.
Select an IPC, and when this VTO or fence station calls, you will see the monitoring image
from this IPC.
Add an IPC first. See "4.4.2.1 Adding IPC " for details.
Display the serial number of the VTO or fence station in QR code. Scan the QR code in the
app to add it to the app, and then you can monitoring the VTO from your smartphone. See
"
5 DSS Agile VDP
"
for details.
Tap .
37
Monitoring VTO
Table 4-4 Function description
Icon Description
/
Remotely unlock the door where the VTO is located.
The system provides 2-channel unlock function. If the icon is gray, it means that
unlock function of this channel is not available.
Take snapshot.
An SD card is needed to use this function.
Tap to start recording, and it will stop when the call is completed or by tapping
.
If the SD card is full, the oldest videos will be overwritten.
An SD card is needed to use this function.
/
If the VTH is connected to multiple VTOs/IPCs, tap and to switch
device.
Exit monitoring.
Tap to speak to the other end device, and tap again to stop.
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4.4.2 Monitoring IPC
4.4.2.1 Adding IPC
IPCs added to the main VTO and Express/DSS will be synchronized to the VTH. The synchronized
IPCs cannot be deleted.
Before adding an IPC, make sure that it is powered on, and connected to the same network as the
VTH.
Select Monitor > IPC.
You can tap to add the IPC to Favorites.
IPC
Tap Add.
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Add IPC
Configure the parameters.
Table 4-5 Parameter description
Parameter Description
IPC Select IPC or NVR.
IPC32 Name Name of the IPC/NVR.
IP IP address of the IPC/NVR.
User Name
Web page login username and password of the IPC/NVR.
Password
Port 554 by default.
Stream Type
Main stream: High definition that needs large amount of bandwidth.
Applicable to local storage.
Extra stream: Relatively smooth image that needs small
amount of
bandwidth. Applicable to network with insufficient bandwidth.
Protocol
It includes local protocol and Onvif protocol. Please select according to the
protocol of the connected device.
Encryption Enable it if the IPC to be added is encrypted.
Channel
If IPC is connected, default setting is 1.
If NVR is connected, set channel number of IPC on NVR.
Tap OK.
4.4.2.2 Modifying IPC
Select Monitor > IPC.
Tap of IPC.
Modify IPC parameters. See Table 4-5 for details.
Tap OK.
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4.4.2.3 Deleting IPC
Delete an IPC that has been added. However, IPCs synchronized from the VTO or the platform cannot
be deleted.
Select Monitor > IPC.
Tap Edit.
Select IPC.
Tap Delete to delete the selected IPC.
4.4.2.4 Monitoring IPC
Monitor the IPC.
Select Monitor > IPC.
Select the IPC to be monitored, and tap .
Monitoring video
Please monitor the VTO by reference to Table 4-4.
4.4.3 Favorite
Displays VTOs, fence stations or IPCs that have been added to Favorite.
To view favorite list, make sure that VTOs, fence stations or IPCs have been added to Favorite.
Otherwise, the list is empty.
Select Monitor > Favorite.
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Favorite
Select the device to be monitored, and tap .
The system displays monitoring screen. In case of multiple devices in Favorite, tap /
to switch and monitor them.
SOS
Please make sure that the management center has been connected. Otherwise, it will fail to call.
In case of emergency, press the SOS button on the device front panel, or tap SOS on the home screen
to call the management center.
Setting
4.6.1 Ring Settings
Set VTO ring, VTH ring, alarm ring and other rings.
There is an SD card on the VTH, and users can import ring tones to the SD card.
Ring tones must be stored in the /Ring folder at the root directory of the SD card.
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Audio files must be .pcm files (audio files of other formats cannot be played if you change their
extension names).
Audio file size must be less than 100 KB.
Ring tone format: .pcm.
You can only customize 10 ring tones. Other ring tones will not be displayed at the VTH.
4.6.1.1 VTO Ring
Set a ring for the connected VTO, and support to set a maximum of 20 VTOs.
Tap Setting.
Select Ring > VTO Ring Setup.
Tap or to page up and down.
VTO ring setup
Tap text box to select rings, and tap and to adjust the volume.
4.6.1.2 VTH Ring
Set the ring for this VTH.
Tap Setting.
The system pops up Password prompt box.
Input login password and tap OK.
The default login password is 123456. Please refer to "4.6.6.3 Password Setting" for details.
Select Ring > VTH Ring Setup.
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VTH ring setup
Tap text box to select rings, and tap and to set the volume.
4.6.1.3 Alarm Ring
Set the ring when the VTH gives an alarm.
Tap Setting.
Enter login password and tap OK.
The default login password is 123456. Please refer to "4.6.6.3 Password Setting" for details.
Select Ring > Alarm Ring Setup.
Alarm ring
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Tap text box to select rings, and tap and to set the volume.
4.6.1.4 Other Ring Settings
Set VTO ring time, VTH ring time, MIC volume, talk volume and ring mute setting.
VTO Ring Time and VTH Ring Time of extension VTH are synchronized with main VTH, and cannot
be set.
Tap Setting.
Enter login password and tap OK.
The default login password is 123456. Please refer to "4.6.6.3 Password Setting" for details.
Select Ring > Other.
Other settings
Tap and to set the time or volume. Tap to enable Ring Mute, and the
icon becomes .
VTO ring time: ring time when a VTO calls this VTH.
VTH ring time: ring time when another VTH calls this VTH.
4.6.2 Card Information
Issue and manage card information.
This function is only available under Villa.
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Card management
Click Issue Card.
Swipe the card on the corresponding VTO.
The card information will be added to the VTH. Assign unlock permission by selecting Lock 1
and Lock 2 as needed.
Click Confirm.
Click Delete to delete the card information.
4.6.3 Alarm Setting
Set wire zone, wireless zone and alarm output.
Zones can be set under disarm mode.
4.6.3.1 Wire Zone
Set zone type, NO/NC, alarm status and delay. It supports to set 8 zones at most.
Tap Setting.
Enter login password and tap OK.
The default login password is 123456. Please refer to "4.6.6.3 Password Setting" for details.
Select Alarm > Wire Zone.
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Wire zone
Tap corresponding positions to set area type, NO/NC, alarm status, enter delay and exit delay.
Table 4-6 Parameter description
Parameter
Description
Area The number cannot be modified.
NO/NC
Select NO (normally open) or NC (normally closed) according to detector type. It
shall be the same as detector type.
Type
Select corresponding type according to detector type, including IR, gas, smoke,
urgency btn, door, burglar alarm, perimeter and doorbell.
Status
Instant Alarm: After armed, if an alarm is triggered, the device produces siren at
once and enters alarm status.
Delay Alarm: After armed, if an alarm is triggered, the device enters alarm status
after a specified time, during which you can disarm and cancel the alarm.
Bypass: Alarm will not be triggered in the area. After disarmed, this area will
restore to normal working status.
Remove: The area is invalid during arm/disarm.
24 Hour: Alarm will be triggered all the time in the area regardless of arm or
disarm.
A zone in Remove status cannot be bypassed.
Enter Delay
After entering delay, when armed area triggers an alarm,
entering armed area from non-armed area within the delay
time period will not lead to linkage alarm. Linkage alarm will
be produced if delay time comes to an end and it is not
disarmed.
Delay is only valid to
the areas of Delay
Alarm.
Exit Delay
After arm, Delay Alarm area will enter arm status at the end
of Exit Delay.
If multiple areas set the exit delay, screen prompt will conform
to maximum delay time.
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Tap OK to complete setting.
4.6.3.2 Wireless Zone
Only devices with wireless function have this function.
Add, delete and set wireless zones.
Tap Setting.
Enter login password and tap OK.
The default login password is 123456. Please refer to "4.6.6.3 Password Setting" for details.
Select Alarm > Wireless Zone.
Wireless zone
Tap Add.
Tap wireless code button of wireless device. See wireless device user’s manual for details.
After successful coding, the area info is displayed.
Tap corresponding positions to set alarm status, enter delay and exit delay.
See Table 4-6 for details.
Tap Edit to select a zone and Delete to delete the selected area.
4.6.3.3 Alarm Output
After enabling alarm output, when other devices call this VTH, the alarm output device will output
alarm info.
Tap Setting.
Enter login password and tap OK.
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The default login password is 123456. Please refer to "4.6.6.3 Password Setting" for details.
Select Alarm > Output.
Output
Tap to enable alarm output function, and the icon becomes .
4.6.4 Mode Setting
Set area on/off status under different modes.
Area mode can be set only in disarm status.
Tap Setting.
Enter login password and tap OK.
The default login password is 123456. Please refer to "4.6.6.3 Password Setting" for details.
Tap Mode.
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Mode
Select arm mode in every tab.
Tap in every area to add it into arm mode.
Multiple areas can be added into one arm mode simultaneously, whereas one area can be
added into different modes.
4.6.5 Forward Setting
Forward incoming calls.
Parameters at this screen are set on main VTH only, and extension VTH synchronizes with main VTH.
Tap Setting.
Enter login password and tap OK.
The default login password is 123456. Please refer to "4.6.6.3 Password Setting" for details.
Tap Forward.
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Forward
Enter VTH number in the corresponding forward mode, tap to enable the forward
function.
Table 4-7 Parameter description
Parameter Description
Always All incoming calls will be forwarded to preset number immediately.
Busy
When the user is busy, incoming call from the third party will be forwarded to preset
number. If No Answer is not set, when the user refuses to answer, the incoming call
will be deemed as busy forwarding.
No Answer
If no one answers after VTH ring time, the incoming call will be forwarded to preset
number.
Set VTH ring time at Setting > Ring > Other interface.
To forward to a user of another building or unit, the forward number is Building + Unit
+ VTH room number. For example, input 1#1#101 for 101 of Unit 1, Building 1.
To forward to a user of the same unit, the forward number is VTH room number.
Tap OK to save settings.
4.6.6 General Setting
Set VTH time, display, password and others.
4.6.6.1 Time Setting
Set VTH system time, time zone and DST.
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Parameters at this screen are set on main VTH only, and extension VTH synchronizes with main VTH.
Tap Setting.
Enter login password and tap OK.
The default login password is 123456. Please refer to "4.6.6.3 Password Setting" for details.
Select General > Time.
Set time and time zone
Set time parameter.
Turn on NTP, the VTH will syncronize time with the NTP server automatically; turn it off
to set time or time zone manually.
Set DND period
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Turn on DND period, set start and end time or tap Click to select week to select the
day(s), and you will not receive any call or message during this period.
4.6.6.2 Display Setting
Set VTH screen brightness, screenclose time and prepare the VTH for cleaning screen.
Tap Setting.
Enter login password and tap OK.
Default login password is 123456. Please refer to 4.6.6.3 Password Setting for details.
Select General > Display.
Display
Configure parameters.
Tap and to adjust Brightness and Screenclose Time.
Tap Clean and the screen will be locked for 30 seconds. During the period, you can clean
the screen. It restores after 10 seconds.
4.6.6.3 Password Setting
Set login password, arm/disarm password, unlock password and anti-hijacking password of VTH
setting screen. Login password, arm/disarm password and unlock password are 123456 by default,
whereas anti-hijacking password is the reversed login password.
Parameters at this screen are set on main VTH only, and extension VTH synchronizes with main VTH.
Tap Setting.
Enter login password and tap OK.
Select General > User Password.
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User password
Enter your new password in the New PWD text box and confirm it in Confirm PWD.
Tap OK to complete password modification.
4.6.6.4 QR Code
Download the app on your smartphone by scanning the QR code, register the VTH on the app, and
then you can unlock the door, or talk to the VTH, and more directly on your smartphone.
Tap Setting.
Enter login password and tap OK.
The default login password is 123456. Please refer to "4.6.6.3 Password Setting" for details.
Select General > QR Code.
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QR Code
Scan the QR code on the right of the screen to download the DSS Agile VDP on your
smartphone.
Scan the QR code on the left of the screen to register the VTH to the app.
For detailed operations of the app, see "5 DSS Agile VDP".
4.6.6.5 Other Settings
Set monitor time, record time, VTO message time, VTO talk time, resident-to-resident call enable,
resident-to-resident call time, auto capture and touch ring.
Extension VTH can configure Auto Capture and Touch Ring, but other parameters synchronize with
main VTH and cannot be configured.
Tap Setting.
Enter login password and tap OK.
The default login password is 123456. Please refer to "4.6.6.3 Password Setting" for details.
Select General > Other.
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Other
Configure parameters.
Table 4-8 Parameter description
Parameter Description Operation
Monitor Time Maximum time to monitor VTO, IPC and fence station.
Tap
and
to set the
time.
Record Time
Maximum recording time of videos during call, talk,
monitoring and speaking. The system stops recording at the
end of recording time.
VTO Message Time
When VTO Message Time(s) is not 0:
If the VTH has an SD card and does not answer the
VTO, it will enter message status according to prompt,
and save the message in the SD card.
If VTH does not have SD card, and the leave message
upload function is not enabled on the VTO, the call
will be hung up automatically if the VTH does not
answer the VTO.
When VTO Message Time(s) is 0:
In any situation, the call will be hung up automatically if
the VTH does not answer the VTO.
If VTO sets to forward the call to the management center, if VTH
does not answer when VTO calls, and there is no message
prompt, the call will be forwarded to the management center.
Resident-to-
resident Call Time
Maximum talk time between VTH and VTH.
VTO Talk Time Maximum talk time when VTO calls VTH.
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Parameter Description Operation
Resident-to-
resident Call
Enable
After resident-to-resident call is enabled, VTH can call another
VTH.
The called party enables internal call, to realize this function.
Tap
to enable
the
function.
The icon
becomes
.
Auto Capture
After enabled, 3 pictures will be captured automatically when
the VTO calls the VTH. Tap Info > Record and Picture to view
them.
An SD card is needed for this function.
After enabling auto capture,
Answer and Delete
Snapshots will be displayed
, which when turned on,
snapshots will be deleted if the VTH answers the call.
Touch Ring
After enabling touch ring, there will be a ring when touching
the screen.
4.6.7 Product Information
Restart the system and format SD card.
If SD card is not inserted into the device, the SD format function is invalid.
Tap Setting.
Enter login password and tap OK.
The default login password is 123456. Please refer to "4.6.6.3 Password Setting" for details.
Tap Product Info.
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Product information
Restart: Restart the device.
Language: Change the language of the device.
Format SD Card: Clear all data in the SD card.
Be careful with this operation.
Eject SD card: Eject the SD card first to safely remove it.
Project Settings
4.7.1 Forgetting Password
If you forget initialization password when entering project settings screen, reset password through
Forget Password on the screen or in VDPconfig tool. Here takes how to reset password on the VTH as
an example. If you want to know how to reset through VDPconfig tool, see the corresponding manual.
Tap Setting for about 3 seconds.
Tap Forget Password.
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QR code
Scan the QR code with any code-scanning APP, bind your email box, send it by email to the
specified email address displayed on the screen, and thus obtain security code.
Tap Next.
Enter Password, Confirm Password and obtained Security Code.
Tap OK to complete resetting the password.
4.7.2 Network Settings
See "3.1.2.2 Network Parameters".
4.7.3 VTH Configuration
See "3.1.2.3 VTH Config".
4.7.4 VTO Configuration
See "3.1.2.5 VTO Configuration".
4.7.5 Default
All parameters of the device will be restored to default values.
IP address and data in the SD card will not be restored. See Figure 4-38 to format the SD card.
Tap Setting for about 3 seconds.
Enter the password set during initialization, and tap OK.
Tap Default.
Tap OK.
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The device restarts and proceeds to initialization.
4.7.6 Reset MSG
Modify the bonded Email.
Tap Setting for about 3 seconds.
Enter the password set during initialization, and tap OK.
Tap Reset MSG.
Reset MSG
Enter a new email address, turn on Reset Pwd, and then tap OK.
The email will obtain security code during password resetting. See "4.7.1 Forget
Password" for details.
If Reset Pwd is turn off, you cannot reset the password.
Unlock Function
When the VTH is being called, during monitoring, talking and speaking, tap unlock button, and the
VTO will be unlocked remotely.
Arm and Disarm Function
4.9.1 Arm
In case of triggering alarm after arm, produce linkage alarm and upload alarm information.
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Please make sure that the area has been added into arm mode. Otherwise, there will be no alarm
triggering after arm.
Please make sure that it is in the disarmed status. Otherwise, arm will fail.
Tap on the Home screen.
Arm mode
Select arm mode.
Enter arm and disarm password; tap OK.
The device beeps continuously, which represents successful arm. The key displays
corresponding arm mode.
The default password of arm and disarm is 123456. Please refer to "4.6.6.3 Password
Setting" for details.
If delay alarm is set in the area, the device will beep continuously at the end of exit delay
time.
4.9.2 Disarm
Please ensure that it is in armed status. Otherwise, disarm will fail.
Tap disarm symbol at the lower right corner of the home screen.
Enter arm and disarm password, and then tap OK.
The default password of arm and disarm is 123456. Please refer to "4.6.6.3 Password
Setting" for details.
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If you are forced to enter disarm password in case of emergencies, enter anti-hijacking
password, which is the reversed arm password. The system will disarm, and at the same
time, upload alarm info to management center/platform.
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5 DSS Agile VDP
You can download DSS Agile VDP (hereinafter referred to as the "app") and link your VTH to the app to
unlock the door, talk to connected VTO devices, call the management center, and view call records and
messages.
Screens and operations might vary between iOS and Android OS. This section takes Android OS as an
example.
Downloading the App
Before you start, make sure the VTO, VTH, and DSS server are properly connected.
On the VTH home screen, tap Setting.
Home screen
Enter the password you configured, and then select General > QR Code.
Scan the Download QR code with your smartphone, and then download and install the app.
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Confirm IP address and port number
Verify the IP address and port number, and then tap Confirm.
Enter the username and password, and then tap Registration. You can add 5 users to one
VTH at most.
Login
Tap the Login tab, enter the username and password you have set, and then tap Login.
Call Functions
You can receive the forwarded calls, remotely unlock the door, view live video of the VTO, and more.
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To receive push notifications of call messages on the mobile phone, make sure that notifications of
the app are enabled on your smartphone, and you are logged in to the app.
5.3.1 Forwarding Calls
Confirm your SIP ID, and then configure call forwarding on the VTH. If any device calls the VTH, you will
receive the call on your smartphone.
Log in to the app, and then tap Setting.
In the following example, the SIP ID is 1#1#8001#179.
Settings
On the VTH home screen, tap Setting.
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VTH home screen
Enter the password you configured, and then tap Forward.
Forward
Select forwarding type as needed:
Always: All calls to this VTH will be forwarded.
Busy: If the VTH is busy, the call will be forwarded.
No Answer: Any call that is not answered within the defined ring time will be forwarded.
See "4.6.1.4 Other Ring Settings" for details.
Enter the SIP ID in the input box.
Forward calls to a specific user: Enter the SIP ID of the user. For example, enter
1#1#8001#179 from Figure 5-6, and then calls will be forwarded to this user.
Forward calls to every user: Change the last three numbers of the SIP ID to 100
(1#1#8001#100), and then all users linked to this VTH will receive the call on their
smartphones at the same time.
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Tap to enable the forwarding type you selected, and then tap OK.
5.3.2 Calling Operations
After call forwarding is configured, you can receive and answer phone calls from the VTO or the
management center.
For example, when a VTO is calling, you can answer the call, view live video, and remotely unlock the
door if the VTO is connected to a lock.
A call from a VTO
Monitoring
After a VTO is added, you can view its live video, have two-way audio talk, call management center,
and remotely unlock the door.
Log in to the app, and then tap Monitor.
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Monitor screen
Tap , select the VTO from the channel list as needed.
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Live video
: Switch to another VTO.
: Unlock the door remotely.
: Have a two-way audio talk with the VTO.
: Call management center.
Call Records
View the incoming and outgoing call records.
Log in to the app, and then tap Records.
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Call records
Red phone icon: The call is missed or not answered.
Green phone icon: The call is answered.
Not Opened/Opened: Indicates whether the door is unlocked.
Edit: Delete the record one by one, or select Edit > Empty to delete all records.
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Message
You can view the unlocking records and alarm messages, and search for history messages.
You need to enable Event Subscription in Setting of the app first. See "5.7 Setting" for details.
To receive messages on your smartphone, make sure that notifications of the app are enabled on
your smartphone and the you are logged in to the app.
Viewing Messages
Log in to the app, tap Messages > Access, and then you can view unlocking records, such as
unlocking method, which user unlocked the door, and when the door is unlocked.
Access messages
Log in to the app, tap Messages > Alarm, and then you can view alarm messages.
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Alarm messages
Searching for History Messages
Tap History, set the start and end time, and then tap SEARCH.
You search for messages within up to 7 days.
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History messages
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Visitor
You can create a pass for a visitor to have access permission. The pass is invalid after it is manually
invalidated, the visiting period expires, or the visit is ended. You can also view visit records.
5.7.1 Creating Pass
Log in to the aPP, and then tap Visitor.
Visitor information
Enter the information of the visitor, and then tap Generate Pass.
Each visitor can only register one plate number.
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Visitor pass
Tap Send to Visitor to send the QR code to the visitor.
Tap Save to save the QR code to your smartphone.
(Optional) Tap Invalidate to cancel the appointment, and then the QR code will not have
access permissions.
Tap Invite Again to generate a new pass for the visitor.
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Invalidate the pass
5.7.2 Visiting Records
You can view visitor status such as having an appointment, on a visit, ending the visit, and cancelling
the appointment. You can also view and modify the pass.
View visitor status: Log in to the app, tap Visitor > Record.
View and modify a pass: Tap a visitor in the list, and then you can view detailed information of the
pass, invalidate the appointment, invite the visitor again, and more. For details, see "5.7.1 Creating
Pass".
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Visitor records
Setting
You can view SIP ID, and enable message subscription, stream encryption, message sound, login by
pattern, and more.
Log in to the app, and then tap Setting.
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Setting
Event Subscription: Enable it, and then you can receive unlocking messages and alarm messages.
See "5.6 Message" for details.
Stream Encryption: Enable it to enhance security, but stream acquisition speed might slow down.
Gesture: Draw a pattern, and then you can log in by that pattern.
About: View app version, software license and privacy policy, help document, or log out of the
current account.
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Cybersecurity Recommendations
Mandatory actions to be taken for basic device network security:
1. Use Strong Passwords
Please refer to the following suggestions to set passwords:
The length should not be less than 8 characters;
Include at least two types of characters; character types include upper and lower case
letters, numbers and symbols;
Do not contain the account name or the account name in reverse order;
Do not use continuous characters, such as 123, abc, etc.;
Do not use overlapped characters, such as 111, aaa, etc.;
2. Update Firmware and Client Software in Time
According to the standard procedure in Tech-industry, we recommend to keep your device
(such as NVR, DVR, IP camera, etc.) firmware up-to-date to ensure the system is equipped
with the latest security patches and fixes. When the device is connected to the public
network, it is recommended to enable the auto-check for updates function to obtain timely
information of firmware updates released by the manufacturer.
We suggest that you download and use the latest version of client software.
Nice to have recommendations to improve your device network security:
1. Physical Protection
We suggest that you perform physical protection to device, especially storage devices. For
example, place the device in a special computer room and cabinet, and implement well-done
access control permission and key management to prevent unauthorized personnel from
carrying out physical contacts such as damaging hardware, unauthorized connection of
removable device (such as USB flash disk, serial port), etc.
2. Change Passwords Regularly
We suggest that you change passwords regularly to reduce the risk of being guessed or cracked.
3. Set and Update Passwords Reset Information Timely
The device supports password reset function. Please set up related information for password
reset in time, including the end user’s mailbox and password protection questions. If the
information changes, please modify it in time. When setting password protection questions, it is
suggested not to use those that can be easily guessed.
4. Enable Account Lock
The account lock feature is enabled by default, and we recommend you to keep it on to guarantee
the account security. If an attacker attempts to log in with the wrong password several times, the
corresponding account and the source IP address will be locked.
5. Change Default HTTP and Other Service Ports
We suggest you to change default HTTP and other service ports into any set of numbers between
1024~65535, reducing the risk of outsiders being able to guess which ports you are using.
6. Enable HTTPS
We suggest you to enable HTTPS, so that you visit Web service through a secure communication
channel.
7. MAC Address Binding
We recommend you to bind the IP and MAC address of the gateway to the device, thus reducing
the risk of ARP spoofing.
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8. Assign Accounts and Privileges Reasonably
According to business and management requirements, reasonably add users and assign a
minimum set of permissions to them.
9. Disable Unnecessary Services and Choose Secure Modes
If not needed, it is recommended to turn off some services such as SNMP, SMTP, UPnP, etc., to
reduce risks.
If necessary, it is highly recommended that you use safe modes, including but not limited to the
following services:
SNMP: Choose SNMP v3, and set up strong encryption passwords and authentication
passwords.
SMTP: Choose TLS to access mailbox server.
FTP: Choose SFTP, and set up strong passwords.
AP hotspot: Choose WPA2-PSK encryption mode, and set up strong passwords.
10. Audio and Video Encrypted Transmission
If your audio and video data contents are very important or sensitive, we recommend that you
use encrypted transmission function, to reduce the risk of audio and video data being stolen
during transmission.
Reminder: encrypted transmission will cause some loss in transmission efficiency.
11. Secure Auditing
Check online users: we suggest that you check online users regularly to see if the device is
logged in without authorization.
Check device log: By viewing the logs, you can know the IP addresses that were used to log
in to your devices and their key operations.
12. Network Log
Due to the limited storage capacity of the device, the stored log is limited. If you need to save the
log for a long time, it is recommended that you enable the network log function to ensure that
the critical logs are synchronized to the network log server for tracing.
13. Construct a Safe Network Environment
In order to better ensure the safety of device and reduce potential cyber risks, we recommend:
Disable the port mapping function of the router to avoid direct access to the intranet
devices from external network.
The network should be partitioned and isolated according to the actual network needs. If
there are no communication requirements between two sub networks, it is suggested to
use VLAN, network GAP and other technologies to partition the network, so as to achieve
the network isolation effect.
Establish the 802.1x access authentication system to reduce the risk of unauthorized access
to private networks.
Enable IP/MAC address filtering function to limit the range of hosts allowed to access the
device.
