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Warranty
Our company provides customers with warranty of 24 months from the date of
purchase.
Contact US
For additional assistance or warranty cover claim, please contact us:
E-Mail: suppor[email protected]
FAQ & Trouble Shooting
Q: Why the indicator is always flashing in red and green? Why the indicator does not
turn into green light? Why I can not start my car?
A: Please note this product only works with a dead/drained battery(12V).
Q: How to turn off this power pack?
A: This power pack will power off automatically when no load or charging is complete.
Q: What kind of adapter should I use?
A: You can use the charger of your phone or tablet
Q: How many times can this product start the vehicle with full capacity?
A: Up to 25 times at 25℃ / 77℉.(The times may vary based on working temperature )
Q: What is the working temperature range ?
A: -20℃~60℃ / -4℉~140℉
Care and Maintenance
1. DO NOT put the product under direct sunlight or hot areas.
2. DO NOT drop or knock your car jump starter.
3. DO NOT disassemble the equipment, it may cause damage.
4. DO NOT use chemicals or detergents to clean the product.
5. DO NOT place the products in high temperature environment for long. The
operating temperature: -20℃~60℃ / -4℉~140℉.
6. Check the power of the product at least every three months, and charge the
product in time.
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