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15
EN
www.napoleon.com
N415-0514 SEP 28.20
Low heat / Low ame
when valve turned to high.
For propane - improper lighng
procedure.
For natural gas - undersized supply line.
For both gases - improper preheang.
Ensure lighng procedure is followed carefully.
All gas grill valves must be in the o posion
when the tank valve is turned on. Turn tank on
slowly to allow pressure to equalize. See lighng
instrucons.
Pipe must be sized according to installaon code.
Preheat grill with both main burners on high for 10
to 15 minutes.
Excessive are-ups/
uneven heat.
Sear plates installed incorrectly.
Improper preheang.
Excessive grease and ash build on sear
plates and in drip pan.
Ensure sear plates are installed with the holes
towards the front and the slots on the boom. See
assembly instrucons.
Preheat grill with both main burners on high for 10
to 15 minutes.
Clean sear plates and drip pan regularly. Do not
line pan with aluminum foil. Refer to cleaning
instrucons.
Burners burn with yellow
ame, accompanied by
the smell of gas.
Possible spider web or other debris, or
improper air shuer adjustment.
Thoroughly clean burner by removing. See
general maintenance instrucons. Open air
shuer slightly according to combuson air
adjustment instrucons. (This must be done by a
qualied gas installer.)
Flames li away from
burner, accompanied
by the smell of gas, and
possibly dicules in
lighng.
Improper air shuer adjustment. Close air shuer slightly according to combuson
air adjustment instrucons. (This must be done by
a qualied gas installer.)
Rear and Side burners will
not light with the igniter,
but will light with a match.
Dead baery / or installed incorrectly.
Loose electrode wire or switch terminal
wires.
Liing ames on burner.
Replace with premium heavy duty baery.
Check that electrode wire is rmly pushed onto
the terminal on the back of the igniter. Check that
the lead wires from the module to the ignion
switch (if equipped) are rmly pushed onto their
respecve terminals.
Close air shuer slightly - see previous problem.
Main burner will not light
with the igniter, but will
light with a match.
Jet-re outlet is dirty or clogged. Clean jet-re outlet with a so bristle brush.
Humming regulator. Normal occurrence on hot days. This is not a defect. It is caused by internal
vibraons in the regulator and does not aect the
performance or safety of the gas grill. Humming
regulators will not be replaced.
Burners will not cross light
each other.
Dirty or corroded cross light brackets. Clean or replace as required.
“Paint” appears to be
peeling inside lid or hood.
Grease build-up on inside surfaces. This is not a defect. The nish on the lid and hood
is porcelain, and will not peel. The peeling is
caused by hardened grease, which dries into paint-
like shards, that ake o. Regular cleaning will
prevent this. See cleaning instrucons.
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