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2
4. When the top light turns green and bottom red light turns o, the batteries are fully charged
(Fig. 2).
5. If the light indicators do not come on at all, check that the battery packs are fully seated
into the bay. Remove the battery packs and reinsert. If the problem persists, contact an
authorized Snow Joe
®
+ Sun Joe
®
dealer or call the Snow Joe
®
+ Sun Joe
®
customer service
center at 1-866-SNOWJOE (1-866-766-9563) for assistance.
6. When charging is complete, remove the batteries from the charger by pressing the push lock
buttons and sliding the batteries upward to unlock them from the charger
(Fig. 3).
Charge a Hot or Cold Battery Pack
The green indicator light on the charger base indicates that the battery pack temperature is
outside the charging range. Once the pack is within the acceptable range, normal charging will
take place and the red light will be continuous. Hot or cold battery packs may take longer to
charge.
Battery + Charger O-Season Storage
1. Do not expose your battery packs or charger to water, rain or allow them to get wet. This
could permanently damage the charger and the battery packs. Do not use oil or solvents
to clean or lubricate your battery packs as the plastic casing can become brittle and crack,
causing a serious risk of injury.
2. Store the battery packs and charger at room temperature away from moisture. Do not store
in damp locations where corrosion of terminals may occur. As with other battery pack types,
permanent capacity loss can result if the battery packs are stored for long periods of time at
high temperatures (over 120ºF/49ºC).
3. 24V iON+ lithium-ion battery packs maintain their charge during storage longer than other
battery pack types. As a general practice, it is best to unplug the battery charger and
remove the battery packs when they are not in use. Recharge the battery packs every 6
months to 60% capacity (2 lights on) during o-season storage to maintain optimal battery
performance.
If your Snow Joe
®
+ Sun Joe
®
24VCHRG-HS-DPC lithium-ion high-speed dual port charger
requires service or maintenance, please call the Snow Joe
®
+ Sun Joe
®
customer service center at
1-866-SNOWJOE (1-866-766-9563).
When contacting the company, or arranging service from an authorized dealer, you will need to
provide the model and serial numbers, which can be found on the decal located on the housing of
the unit. Copy these numbers into the space provided below.
Federal Communications Commission (FCC)
Class B Device:
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Push lock button
Fig. 3
Lithium-Ion Charging Status
Battery Pack
Temperature
Charger Base
Indicator Light
Battery Pack
Indicator Light
Charging Status
Too hot
Green Flashing together Not charging
Normal range
Red Flashing one by one Normal charging
Too cold
Green Flashing together Not charging
SERVICE AND SUPPORT
MODEL + SERIAL NUMBER
Record the following numbers from the UPC label on your new product:
Model #:
Serial #:
2 4 V C H R G - H S - D P C
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