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Lexmark C792DE User Manual
Lexmark C792DE
User's Guide Lexmark C792x
For C792DE.
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Contents
Safety information
Learning about the printer
Finding information about the printer
Selecting a location for the printer
Printer configurations
Understanding the printer control panel
Understanding the home screen
Understanding the home screen
Using the touch-screen buttons
Setting up and using the home screen applications
Finding the IP address of the printer
Finding the IP address of the computer
Accessing the Embedded Web Server
Activating the home screen applications
Exporting and importing a configuration
Additional printer setup
Installing internal options
Available internal options
Using the security lock feature
Accessing the system board
Installing a memory card
Installing a flash memory or firmware card
Installing an Internal Solutions Port
Installing a printer hard disk
Removing a printer hard disk
Order of installation
Installing optional trays
Supported finishing features
Attaching cables
Verifying printer setup
Printing a menu settings page
Printing a network setup page
Setting up the printer software
Installing the printer
Adding available options in the print driver
Setting up wireless printing
Preparing to set up the printer on a wireless network
Installing the printer on a wireless network (Windows)
Installing the printer on a wireless network (Macintosh)
Changing port settings after installing a new network ISP
Setting up serial printing (Windows only)
Minimizing your printer's environmental impact
Saving paper and toner
Using recycled paper
Conserving supplies
Saving energy
Using Hibernate mode
Using Eco-Mode
Reducing printer noise
Adjusting Sleep mode
Adjusting the brightness of the printer display
Recycling
Recycling Lexmark products
Recycling Lexmark packaging
Returning Lexmark cartridges for reuse or recycling
Loading paper and specialty media
Setting the paper size and type
Configuring Universal paper settings
Loading the standard or optional 550-sheet tray
Loading the 2000-sheet high-capacity feeder
Loading the multipurpose feeder
Linking and unlinking trays
Linking and unlinking trays
Linking exit bins
Creating a custom name for a paper type
Assigning a custom paper type
Paper and specialty media guide
Paper guidelines
Paper characteristics
Unacceptable paper
Selecting paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Storing paper
Supported paper sizes, types, and weights
Supported paper sizes
Supported paper types and weights
Printing
Printing a document
Printing a document
Printing in black and white
Adjusting toner darkness
Printing from a flash drive or mobile device
Printing from a flash drive
Supported flash drives and file types
Printing from a mobile device
Printing specialty documents
Tips on using letterhead
Tips on using transparencies
Tips on using envelopes
Tips on using labels
Tips on using card stock
Printing confidential and other held jobs
Storing print jobs in the printer
Printing confidential and other held jobs
Printing information pages
Printing a font sample list
Printing a directory list
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
Understanding the printer menus
Menus list
Supplies menu
Paper menu
Default Source menu
Paper Size/Type menu
Configure MP menu
Substitute Size menu
Paper Texture menu
Paper Weight menu
Paper Loading menu
Custom Types menu
Custom Names menu
Custom Bin Names menu
Universal Setup menu
Bin Setup menu
Reports menu
Reports menu
Network/Ports menu
Active NIC menu
Standard Network or Network [x] menus
Network Reports menu
Network Card menu
TCP/IP menu
IPv6 menu
Wireless menu
AppleTalk menu
Standard USB menu
Parallel [x] menu
Serial [x] menu
SMTP Setup menu
Security menu
Miscellaneous Security Settings menu
Confidential Print menu
Erase Temporary Data Files menu
Security Audit Log menu
Set Date and Time menu
Settings menu
General Settings menu
Flash Drive menu
Setup menu
Job Accounting menu
Finishing menu
Quality menu
Utilities menu
XPS menu
PDF menu
PostScript menu
PCL Emul menu
HTML menu
Image menu
Help menu
Securing the memory before moving the printer
Statement of Volatility
Erasing volatile memory
Erasing non-volatile memory
Erasing printer hard disk memory
Configuring printer hard disk encryption
Maintaining the printer
Cleaning the exterior of the printer
Cleaning the printhead lenses
Storing supplies
Checking the status of supplies
Checking the status of supplies from the printer control panel
Checking the status of supplies from a network computer
Ordering supplies
Ordering a print cartridge
Ordering a fuser or a transfer module
Ordering a waste toner bottle
Ordering staple cartridges
Ordering a cleaning kit
Replacing supplies
Replacing a print cartridge
Replacing the waste toner bottle
Moving the printer
Before moving the printer
Moving the printer to another location
Shipping the printer
Administrative support
Finding advanced networking and administrator information
Using the Embedded Web Server
Checking the virtual display
Checking the status of the printer
Setting up e-mail alerts
Viewing reports
Restoring factory default settings
Clearing jams
Avoiding jams
Understanding jam numbers and locations
200 paper jam
201 paper jam
202â203 paper jams
230 paper jam
231â239 paper jams
24x paper jam
250 paper jam
400â403 and 460â461 paper jams
431â454, and 456â458 paper jams
455 staple jam
Troubleshooting
Checking an unresponsive printer
Understanding the printer messages
Adjusting color
An error has occurred with the USB drive. Please remove and reinsert drive.
Change [paper source] to [custom type name]
Change [paper source] to [custom type name] load [orientation]
Change [paper source] to [custom string]
Change [paper source] to [custom string] load [orientation]
Change [paper source] to [paper size] [paper type]
Change [paper source] to [paper size] [paper type] load [orientation]
Close paper transport cover
Close left side door
Close [tray] door
Close finisher side door
Close finisher top cover
Close front door
Disk corrupted
Disk near full. Securely clearing disk space.
Disk problem
Empty the hole punch box
Error reading USB drive. Remove USB.
Insert staple cartridge
Insert Tray [x]
Insert the hole punch box
Install bin [x]
Install envelope feeder
Install Tray [x]
Load [src] with [custom type name]
Load [src] with [custom string]
Load [src] with [size]
Load [src] with [type] [size]
Load Manual Feeder with [custom type name]
Load Manual Feeder with [custom string]
Load Manual Feeder with [paper type] [paper size]
Load staples
Paper changes needed
Reattach bin [x]
Reattach bin [x] â [y]
Remove paper from standard output bin
Remove paper from bin [x]
Remove paper from all bins
Remove paper from [linked set bin name]
Remove packaging material, [area name]
Restore held jobs?
Slide finisher to the left
Some held jobs were not restored
Supply needed to complete job
Unsupported disk
31.xx Missing or defective [color] cartridge
32.xx [color] cartridge part number unsupported by device
34 Incorrect paper size, open [src]
35 Insufficient memory to support Resource Save feature
36 Printer service required
37 Insufficient memory to collate job
37 Insufficient memory for Flash Memory Defragment operation
37 Insufficient memory, some Held Jobs were deleted
37 Insufficient memory, some held jobs will not be restored
38 Memory full
39 Complex page, some data may not have printed
40 [color] invalid refill, change cartridge
51 Defective flash detected
52 Not enough free space in flash memory for resources
53 Unformatted flash detected
54 Serial option [x] error
54 Standard network software error
54 Network [x] software error
55 Unsupported option in slot [x]
56 Parallel port [x] disabled
56 Serial port [x] disabled
56 Standard USB port disabled
56 Standard parallel port disabled
56 USB port [x] disabled
57 Configuration change, some held jobs were not restored
58 Input config error
58 Too many bins attached
58 Too many disks installed
58 Too many flash options installed
58 Too many trays attached
59 Incompatible output bin [x]
61 Remove defective disk
62 Disk full
80.xx Fuser near life warning
80.xx Fuser life warning
80.xx Replace fuser
80.xx Fuser missing
82.xx Waste toner bottle nearly full
82.xx Replace waste toner bottle
82.xx Waste toner bottle missing
83.xx Transfer module life warning
83.xx Transfer module missing
83.xx Replace transfer module
88.xx [color] cartridge nearly low
88.xx [color] cartridge low
88.xx [Color] cartridge very low
88.xx [Color] cartridge critically low
1565 Emulation error, load emulation option
Solving printing problems
Multiple-language PDF files do not print
Printer control panel display is blank or displays only diamonds
Error message about reading USB drive appears
Print jobs do not print
Make sure there is no problem with your printer
Make sure the printer is ready to print
Check if a supply is missing or needs replacement
Check if the standard exit bin is full
Check if the paper tray is empty
Make sure the correct printer software is installed
Make sure the internal print server is working properly
Make sure you are using a recommended USB, serial, or Ethernet cable
Make sure printer cables are securely connected
Confidential and other held jobs do not print
Partial job, no job, or blank page prints
Make sure the printer has sufficient memory
Print job takes longer than expected
Reduce the complexity of the print job
Turn off the Page Protect setting
Change the environmental settings
Job prints from the wrong tray or on the wrong paper
Check the paper type and paper size settings
Incorrect characters print
Tray linking does not work
Load the same size and type of paper
Use the same Paper Size and Paper Type settings
Large jobs do not collate
Make sure Collate is set to On
Reduce the complexity of the print job
Make sure the printer has enough memory
Unexpected page breaks
Increase the Print Timeout value
Solving home screen application problems
An application error has occurred
Check the system log for relevant details
Contact customer support
Solving option problems
Option does not operate correctly or quits after it is installed
Reset the printer
Check to see if the option is connected to the printer
Make sure the option is installed
Make sure the option is available in the printer driver
Make sure the option is selected
Paper tray problems
Make sure the paper is loaded correctly
Reset the printer
Make sure the paper tray is installed correctly
2,000-sheet drawer problems
Check the drawer connection
Load paper
Clear any jams
Avoid paper jams
Cannot detect flash memory card
Cannot detect printer hard disk
Internal Solutions Port does not operate correctly
Check the Internal Solutions Port (ISP) connections
Check the cable
Make sure the network software is configured correctly
Internal print server does not operate correctly
Check the print server connections
Make sure the network software is configured correctly
Memory card
USB/parallel interface card does not operate correctly
Check the USB/parallel interface card connection
Check the cable
Solving paper feed problems
Paper frequently jams
Check the paper
Make sure there is not too much paper in the paper tray
Check the paper guides
The paper may have absorbed moisture due to high humidity
Paper jam message remains after jam is cleared
Check the paper path
Jammed pages are not reprinted
Turn on Jam Recovery
Solving print quality problems
Printer is printing blank pages
Make sure there is no packing material left on the toner or print cartridge
Make sure the toner or print cartridge is not low on toner
Characters have jagged or uneven edges
Clipped images
Check the guides
Check the paper size setting
Fine horizontal lines appear on color pages
Shadow images appear on prints
Check the paper type and weight settings
Make sure the print cartridge is not low on toner
Gray background on prints
Make sure there is no worn or defective print cartridge
Incorrect margins
Check the paper guides
Check the paper size setting
Light colored line, white line, or incorrectly colored line appears on prints
Make sure there is no defective print cartridge
Make sure the transfer belt is not defective
Paper curl
Check the paper type and weight settings
Load paper from a fresh package
Print irregularities
Load paper from a fresh package
Check the paper type and weight settings
Avoid textured paper with rough finishes
Make sure there is no defective print cartridge
Make sure the transfer belt is not defective
Make sure the fuser is not defective
Print is too dark
Load paper from a fresh package
Avoid textured paper with rough finishes
Check the Paper Type setting
Make sure there is no defective print cartridge
Print is too light
Load paper from a fresh package
Avoid textured paper with rough finishes
Check the Paper Type setting
Make sure the print cartridge is not low on toner
Make sure there is no defective print cartridge
Repeating defects appear on prints
Replace the print cartridge
Replace the fuser
Skewed print
Check the paper guides
Check the paper
Solid color or black pages appear on prints
Make sure the print cartridges are installed correctly, are not defective and not low on toner
Black or white streaks appear on transparencies or paper
Ensure that the fill pattern is correct
Check the paper type
Make sure the print cartridge is not low on toner
Streaked horizontal lines appear on prints
Select another tray or feeder
Make sure there is no worn, defective, or empty print cartridge
Toner fog or background shading appears on a page
Make sure print cartridges are installed correctly and are not defective
Make sure the transfer belt is not worn or defective
Make sure the fuser is not worn or defective
Make sure there is no toner in the paper path
Recalibrate the printer
Check the software program or application
Toner rubs off
Check the paper type and weight settings
Check the paper texture setting
Make sure the fuser is not worn or defective
Transparency print quality is poor
Check the transparencies
Check the paper type setting
Uneven print density
Make sure there is no defective or worn print cartridge
Solving color quality problems
FAQ about color printing
Embedded Web Server does not open
Check the network connection
Check the address entered in the Web browser
Temporarily disable Web proxy servers
Contacting customer support
Notices
Product information
Edition notice
GOVERNMENT END USERS
Trademarks
Federal Communications Commission (FCC) compliance information statement
Modular component notice
Licensing notices
Noise emission levels
Waste from Electrical and Electronic Equipment (WEEE) directive
India E-Waste notice
Battery notice
Static sensitivity notice
ENERGY STAR
Temperature information
Laser notice
Laser advisory label
Power consumption
Product power consumption
Sleep Mode
Hibernate Mode
Off mode
Total energy usage
Japanese VCCI notice
European Community (EC) directives conformity
Radio interference notice
Regulatory notices for wireless products
Exposure to radio frequency radiation
Industry Canada (Canada)
Notice to users in the European Union
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
Patent acknowledgment
Index
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Contents
Table of Contents
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Troubleshooting
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C790 Series
User's Guide
October 20
14
www.lexmark
.com
Machine type(s):
5062
Model(s):
210, 230, 235
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File name: 53713973_c792de.pdf
File size: 5.91 MB
File Language: English
Pages: 222
Author: Lexmark
File created: 2023-10-16
Published: 2023-11-10
Updated: 2023-11-10
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Other documents for Lexmark C792DE
The following documents are available:
Other Documents
User's Guide Lexmark C792x - (English)
Read Online
|
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Quick Reference Lexmark C792x - (English)
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Printer Data Cleanup Guide PDF - (English)
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Network Scan Drivers User's Guide - (English)
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Forms and Bar Code Card User's Guide - (English)
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Virtual Configuration Center Administrator's Guide - (English)
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Embedded Web Server — Security Administrator's Guide - (English)
Download
Card Stock and Label Guide - (English)
Download
Universal Print Driver Version 3.0a White Paper - (English)
Download
Product Information Guide - (English)
Download
Printer, Option, and Stand Compatibility Guide - (English)
Download
Printer Drivers for UNIX & Linux Systems - (English)
Download
Paper and Specialty Media Guide PDF - (English)
Download
Default-to-Duplex Driver Information Guide - (English)
Download
Specification
Technical Reference Lexmark C792, X792 - (English)
Download
User Manual
PRESCRIBE Emulation Technical Reference Guide - (English)
Download
Forms and Bar Code Card Technical Reference Guide - (English)
Download
Photos
Photos:
View Photos
Specifications
Brand:
Lexmark
Model: C792DE
Category:
Printer - Copier - Fax - Scanner
See other models:
CS820DTE
X466DTE
X792DTPE
X264DN
C925DE
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Lexmark C748E
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Lexmark C782N
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Table of Contents
×
Contents
2
Safety information
6
Learning about the printer
8
Finding information about the printer
8
Selecting a location for the printer
9
Printer configurations
10
Understanding the printer control panel
11
Understanding the home screen
13
Understanding the home screen
13
Using the touch-screen buttons
14
Setting up and using the home screen applications
17
Finding the IP address of the printer
17
Finding the IP address of the computer
17
Accessing the Embedded Web Server
17
Activating the home screen applications
18
Exporting and importing a configuration
20
Additional printer setup
21
Installing internal options
21
Available internal options
21
Using the security lock feature
22
Accessing the system board
22
Installing a memory card
26
Installing a flash memory or firmware card
28
Installing an Internal Solutions Port
29
Installing a printer hard disk
33
Removing a printer hard disk
37
Order of installation
39
Installing optional trays
39
Supported finishing features
40
Attaching cables
42
Verifying printer setup
43
Printing a menu settings page
43
Printing a network setup page
44
Setting up the printer software
44
Installing the printer
44
Adding available options in the print driver
44
Setting up wireless printing
45
Preparing to set up the printer on a wireless network
45
Installing the printer on a wireless network (Windows)
46
Installing the printer on a wireless network (Macintosh)
47
Changing port settings after installing a new network ISP
50
Setting up serial printing (Windows only)
51
Minimizing your printer's environmental impact
52
Saving paper and toner
52
Using recycled paper
52
Conserving supplies
52
Saving energy
53
Using Hibernate mode
53
Using Eco-Mode
53
Reducing printer noise
54
Adjusting Sleep mode
54
Adjusting the brightness of the printer display
54
Recycling
55
Recycling Lexmark products
55
Recycling Lexmark packaging
55
Returning Lexmark cartridges for reuse or recycling
55
Loading paper and specialty media
57
Setting the paper size and type
57
Configuring Universal paper settings
57
Loading the standard or optional 550-sheet tray
57
Loading the 2000-sheet high-capacity feeder
60
Loading the multipurpose feeder
63
Linking and unlinking trays
65
Linking and unlinking trays
65
Linking exit bins
66
Creating a custom name for a paper type
66
Assigning a custom paper type
66
Paper and specialty media guide
68
Paper guidelines
68
Paper characteristics
68
Unacceptable paper
69
Selecting paper
69
Selecting preprinted forms and letterhead
69
Using recycled paper and other office papers
70
Storing paper
70
Supported paper sizes, types, and weights
71
Supported paper sizes
71
Supported paper types and weights
72
Printing
74
Printing a document
74
Printing a document
74
Printing in black and white
74
Adjusting toner darkness
74
Printing from a flash drive or mobile device
75
Printing from a flash drive
75
Supported flash drives and file types
76
Printing from a mobile device
76
Printing specialty documents
76
Tips on using letterhead
76
Tips on using transparencies
77
Tips on using envelopes
77
Tips on using labels
78
Tips on using card stock
78
Printing confidential and other held jobs
79
Storing print jobs in the printer
79
Printing confidential and other held jobs
79
Printing information pages
80
Printing a font sample list
80
Printing a directory list
80
Canceling a print job
81
Canceling a print job from the printer control panel
81
Canceling a print job from the computer
81
Understanding the printer menus
82
Menus list
82
Supplies menu
83
Paper menu
84
Default Source menu
84
Paper Size/Type menu
85
Configure MP menu
88
Substitute Size menu
88
Paper Texture menu
88
Paper Weight menu
90
Paper Loading menu
92
Custom Types menu
93
Custom Names menu
94
Custom Bin Names menu
94
Universal Setup menu
94
Bin Setup menu
95
Reports menu
96
Reports menu
96
Network/Ports menu
97
Active NIC menu
97
Standard Network or Network [x] menus
97
Network Reports menu
99
Network Card menu
99
TCP/IP menu
99
IPv6 menu
100
Wireless menu
101
AppleTalk menu
102
Standard USB menu
102
Parallel [x] menu
104
Serial [x] menu
106
SMTP Setup menu
108
Security menu
110
Miscellaneous Security Settings menu
110
Confidential Print menu
110
Erase Temporary Data Files menu
111
Security Audit Log menu
112
Set Date and Time menu
112
Settings menu
113
General Settings menu
113
Flash Drive menu
119
Setup menu
121
Job Accounting menu
121
Finishing menu
123
Quality menu
125
Utilities menu
128
XPS menu
128
PDF menu
128
PostScript menu
129
PCL Emul menu
129
HTML menu
132
Image menu
133
Help menu
133
Securing the memory before moving the printer
135
Statement of Volatility
135
Erasing volatile memory
135
Erasing non-volatile memory
135
Erasing printer hard disk memory
136
Configuring printer hard disk encryption
136
Maintaining the printer
138
Cleaning the exterior of the printer
138
Cleaning the printhead lenses
138
Storing supplies
139
Checking the status of supplies
140
Checking the status of supplies from the printer control panel
140
Checking the status of supplies from a network computer
140
Ordering supplies
140
Ordering a print cartridge
140
Ordering a fuser or a transfer module
141
Ordering a waste toner bottle
141
Ordering staple cartridges
141
Ordering a cleaning kit
142
Replacing supplies
142
Replacing a print cartridge
142
Replacing the waste toner bottle
145
Moving the printer
146
Before moving the printer
146
Moving the printer to another location
147
Shipping the printer
147
Administrative support
148
Finding advanced networking and administrator information
148
Using the Embedded Web Server
148
Checking the virtual display
148
Checking the status of the printer
148
Setting up e-mail alerts
149
Viewing reports
149
Restoring factory default settings
149
Clearing jams
151
Avoiding jams
151
Understanding jam numbers and locations
151
200 paper jam
153
201 paper jam
153
202â203 paper jams
154
230 paper jam
155
231â239 paper jams
156
24x paper jam
156
250 paper jam
157
400â403 and 460â461 paper jams
158
431â454, and 456â458 paper jams
159
455 staple jam
159
Troubleshooting
162
Checking an unresponsive printer
162
Understanding the printer messages
162
Adjusting color
162
An error has occurred with the USB drive. Please remove and reinsert drive.
162
Change [paper source] to [custom type name]
162
Change [paper source] to [custom type name] load [orientation]
162
Change [paper source] to [custom string]
163
Change [paper source] to [custom string] load [orientation]
163
Change [paper source] to [paper size] [paper type]
163
Change [paper source] to [paper size] [paper type] load [orientation]
163
Close paper transport cover
163
Close left side door
163
Close [tray] door
164
Close finisher side door
164
Close finisher top cover
164
Close front door
164
Disk corrupted
164
Disk near full. Securely clearing disk space.
164
Disk problem
164
Empty the hole punch box
164
Error reading USB drive. Remove USB.
165
Insert staple cartridge
165
Insert Tray [x]
165
Insert the hole punch box
165
Install bin [x]
165
Install envelope feeder
165
Install Tray [x]
166
Load [src] with [custom type name]
166
Load [src] with [custom string]
166
Load [src] with [size]
166
Load [src] with [type] [size]
167
Load Manual Feeder with [custom type name]
167
Load Manual Feeder with [custom string]
167
Load Manual Feeder with [paper type] [paper size]
167
Load staples
167
Paper changes needed
168
Reattach bin [x]
168
Reattach bin [x] â [y]
168
Remove paper from standard output bin
169
Remove paper from bin [x]
169
Remove paper from all bins
169
Remove paper from [linked set bin name]
169
Remove packaging material, [area name]
169
Restore held jobs?
169
Slide finisher to the left
169
Some held jobs were not restored
169
Supply needed to complete job
169
Unsupported disk
169
31.xx Missing or defective [color] cartridge
170
32.xx [color] cartridge part number unsupported by device
170
34 Incorrect paper size, open [src]
170
35 Insufficient memory to support Resource Save feature
170
36 Printer service required
170
37 Insufficient memory to collate job
171
37 Insufficient memory for Flash Memory Defragment operation
171
37 Insufficient memory, some Held Jobs were deleted
171
37 Insufficient memory, some held jobs will not be restored
171
38 Memory full
171
39 Complex page, some data may not have printed
171
40 [color] invalid refill, change cartridge
171
51 Defective flash detected
172
52 Not enough free space in flash memory for resources
172
53 Unformatted flash detected
172
54 Serial option [x] error
172
54 Standard network software error
172
54 Network [x] software error
172
55 Unsupported option in slot [x]
173
56 Parallel port [x] disabled
173
56 Serial port [x] disabled
173
56 Standard USB port disabled
173
56 Standard parallel port disabled
173
56 USB port [x] disabled
173
57 Configuration change, some held jobs were not restored
174
58 Input config error
174
58 Too many bins attached
174
58 Too many disks installed
174
58 Too many flash options installed
174
58 Too many trays attached
175
59 Incompatible output bin [x]
175
61 Remove defective disk
175
62 Disk full
175
80.xx Fuser near life warning
175
80.xx Fuser life warning
175
80.xx Replace fuser
176
80.xx Fuser missing
176
82.xx Waste toner bottle nearly full
176
82.xx Replace waste toner bottle
176
82.xx Waste toner bottle missing
176
83.xx Transfer module life warning
176
83.xx Transfer module missing
176
83.xx Replace transfer module
176
88.xx [color] cartridge nearly low
176
88.xx [color] cartridge low
177
88.xx [Color] cartridge very low
177
88.xx [Color] cartridge critically low
177
1565 Emulation error, load emulation option
177
Solving printing problems
177
Multiple-language PDF files do not print
177
Printer control panel display is blank or displays only diamonds
178
Error message about reading USB drive appears
178
Print jobs do not print
178
Make sure there is no problem with your printer
178
Make sure the printer is ready to print
178
Check if a supply is missing or needs replacement
178
Check if the standard exit bin is full
178
Check if the paper tray is empty
178
Make sure the correct printer software is installed
178
Make sure the internal print server is working properly
178
Make sure you are using a recommended USB, serial, or Ethernet cable
179
Make sure printer cables are securely connected
179
Confidential and other held jobs do not print
179
Partial job, no job, or blank page prints
179
Make sure the printer has sufficient memory
179
Print job takes longer than expected
179
Reduce the complexity of the print job
179
Turn off the Page Protect setting
179
Change the environmental settings
179
Job prints from the wrong tray or on the wrong paper
180
Check the paper type and paper size settings
180
Incorrect characters print
180
Tray linking does not work
180
Load the same size and type of paper
180
Use the same Paper Size and Paper Type settings
180
Large jobs do not collate
180
Make sure Collate is set to On
180
Reduce the complexity of the print job
180
Make sure the printer has enough memory
181
Unexpected page breaks
181
Increase the Print Timeout value
181
Solving home screen application problems
181
An application error has occurred
181
Check the system log for relevant details
181
Contact customer support
181
Solving option problems
181
Option does not operate correctly or quits after it is installed
181
Reset the printer
181
Check to see if the option is connected to the printer
182
Make sure the option is installed
182
Make sure the option is available in the printer driver
182
Make sure the option is selected
182
Paper tray problems
182
Make sure the paper is loaded correctly
182
Reset the printer
182
Make sure the paper tray is installed correctly
182
2,000-sheet drawer problems
182
Check the drawer connection
182
Load paper
183
Clear any jams
183
Avoid paper jams
183
Cannot detect flash memory card
183
Cannot detect printer hard disk
183
Internal Solutions Port does not operate correctly
183
Check the Internal Solutions Port (ISP) connections
183
Check the cable
183
Make sure the network software is configured correctly
183
Internal print server does not operate correctly
184
Check the print server connections
184
Make sure the network software is configured correctly
184
Memory card
184
USB/parallel interface card does not operate correctly
184
Check the USB/parallel interface card connection
184
Check the cable
184
Solving paper feed problems
184
Paper frequently jams
184
Check the paper
184
Make sure there is not too much paper in the paper tray
184
Check the paper guides
185
The paper may have absorbed moisture due to high humidity
185
Paper jam message remains after jam is cleared
185
Check the paper path
185
Jammed pages are not reprinted
185
Turn on Jam Recovery
185
Solving print quality problems
185
Printer is printing blank pages
185
Make sure there is no packing material left on the toner or print cartridge
185
Make sure the toner or print cartridge is not low on toner
186
Characters have jagged or uneven edges
186
Clipped images
186
Check the guides
186
Check the paper size setting
186
Fine horizontal lines appear on color pages
187
Shadow images appear on prints
187
Check the paper type and weight settings
187
Make sure the print cartridge is not low on toner
187
Gray background on prints
188
Make sure there is no worn or defective print cartridge
188
Incorrect margins
188
Check the paper guides
188
Check the paper size setting
188
Light colored line, white line, or incorrectly colored line appears on prints
189
Make sure there is no defective print cartridge
189
Make sure the transfer belt is not defective
189
Paper curl
189
Check the paper type and weight settings
189
Load paper from a fresh package
189
Print irregularities
189
Load paper from a fresh package
190
Check the paper type and weight settings
190
Avoid textured paper with rough finishes
190
Make sure there is no defective print cartridge
190
Make sure the transfer belt is not defective
190
Make sure the fuser is not defective
190
Print is too dark
190
Load paper from a fresh package
190
Avoid textured paper with rough finishes
190
Check the Paper Type setting
191
Make sure there is no defective print cartridge
191
Print is too light
191
Load paper from a fresh package
191
Avoid textured paper with rough finishes
191
Check the Paper Type setting
191
Make sure the print cartridge is not low on toner
191
Make sure there is no defective print cartridge
192
Repeating defects appear on prints
192
Replace the print cartridge
192
Replace the fuser
192
Skewed print
192
Check the paper guides
192
Check the paper
193
Solid color or black pages appear on prints
193
Make sure the print cartridges are installed correctly, are not defective and not low on toner
193
Black or white streaks appear on transparencies or paper
193
Ensure that the fill pattern is correct
193
Check the paper type
193
Make sure the print cartridge is not low on toner
194
Streaked horizontal lines appear on prints
194
Select another tray or feeder
194
Make sure there is no worn, defective, or empty print cartridge
194
Toner fog or background shading appears on a page
194
Make sure print cartridges are installed correctly and are not defective
194
Make sure the transfer belt is not worn or defective
194
Make sure the fuser is not worn or defective
195
Make sure there is no toner in the paper path
195
Recalibrate the printer
195
Check the software program or application
195
Toner rubs off
195
Check the paper type and weight settings
195
Check the paper texture setting
195
Make sure the fuser is not worn or defective
195
Transparency print quality is poor
196
Check the transparencies
196
Check the paper type setting
196
Uneven print density
196
Make sure there is no defective or worn print cartridge
196
Solving color quality problems
196
FAQ about color printing
196
Embedded Web Server does not open
199
Check the network connection
199
Check the address entered in the Web browser
199
Temporarily disable Web proxy servers
199
Contacting customer support
199
Notices
201
Product information
201
Edition notice
201
GOVERNMENT END USERS
201
Trademarks
202
Federal Communications Commission (FCC) compliance information statement
203
Modular component notice
203
Licensing notices
203
Noise emission levels
203
Waste from Electrical and Electronic Equipment (WEEE) directive
204
India E-Waste notice
204
Battery notice
204
Static sensitivity notice
204
ENERGY STAR
205
Temperature information
205
Laser notice
205
Laser advisory label
205
Power consumption
206
Product power consumption
206
Sleep Mode
206
Hibernate Mode
206
Off mode
207
Total energy usage
207
Japanese VCCI notice
207
European Community (EC) directives conformity
207
Radio interference notice
208
Regulatory notices for wireless products
208
Exposure to radio frequency radiation
208
Industry Canada (Canada)
208
Notice to users in the European Union
209
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ...
211
Patent acknowledgment
213
Index
215
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