TCL 75S470G 75" S Class 4K UHD HDR LED Smart TV with Google TV

Quick Start Guide - Page 20

For 75S470G.

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75S470G photo
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20
Other information
Password in Parental Control
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Set the password in the Settings > System > Parental Controls menu.
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The super password is 0423. If you forget your code, enter the super password to override any
existing codes.
Troubleshooting
Please check the following list before requesting service.
There is no picture or sound.
• Make sure the power cord is properly inserted in the power outlet.
• Make sure the source type is set correctly.
• Make sure the antenna is properly connected.
• Make sure the volume is not set to minimum or the sound is not set to mute.
• Make sure the headphones are not connected.
• The TV may be receiving a signal other than from TV broadcasting stations.
Picture is not clear.
• Make sure the antenna cable is properly connected.
• Consider whether your TV signal is being properly received.
• Poor picture quality can occur due to a VHS camera, camcorder, or other peripheral being
• The ‘ghost’ or double image may be caused by obstruction to the antenna due to high-rise
buildings or hills. Using a highly directional antenna may improve the picture quality.
• The horizontal dotted lines shown on the pictures may be caused by electrical interference, e.g.,
Picture is too dark, too light or tinted.
• Check the color adjustment.
• Check the brightness setting.
• Check the sharpness function.
Remote control does not work.
• Check the batteries of the remote control.
• Make sure the remote sensor window on the front of the TV is not in strong fluorescent lighting.
• Try to clean the remote sensor window on the front of the TV with a soft cloth.
If the above suggestions do not solve your technical issue, please refer to the warranty card for
service information.
How to turn on/off the backlight of the remote?
The backlight of the remote will be turned on automatically when it is taken up. If you want to turn
off the backlight, press and hold the SETTINGS button and the BACK button at the same time for 3
seconds. If you want to turn on the backlight again, press and hold the SETTINGS button and the
BACK button at the same time for 3 seconds.
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