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11
CAUTION
!
* For your safety, DO NOT attempt repair of Thermostats,
High Limit Controls or any other control component.
Refer repairs to qualified service personnel.
7. SEASONAL OPERATION — If the water heater is to
remain idle for an extended period of time (60 days
or more) the power to the heater should be turned
off. The water heater and piping should be drained if
they might be subjected to freezing temperatures. It
is recommended that the water heater’s operation is
thoroughly checked (by qualified personnel) before it is
placed back in service.
NOTE: Refer to “Hydrogen Gas Caution” in Safety Pre-
cautions Section on page 8.
8. GENERAL— Periodic cleaning of the equipment
is recommended. Turn off power to heater. Remove
any lint or dust that may block the free passage of air
through the control compartment. DO NOT allow com-
bustible materials such as newspapers, rags or mops
to accumulate near the water heater.
Maintenance
How to Obtain Service Assistance
1. Should you have any questions about your new
water heater, or if it requires adjustment, repair, or
routine maintenance, it is suggested that you first con-
tact your installer, plumbing contractor or previously
agreed upon service agency. In the event that the firm
has moved, or is unavailable, refer to the telephone
directory commercial listings or local utility for quali-
fied service assistance.
2. Should your problem not be solved to your com-
plete satisfaction, you should then contact the
Manufacturer’s National Service Department at the fol-
lowing address:
2600 Gunter Park Drive
Montgomery, Alabama 36109-1413
Phone: 1-800-432-8373.
When contacting the manufacturer, the following infor-
mation should be made available:
a. Model and serial numbers of the water heater as
shown on the rating plate attached to the jacket of the
heater.
b. Address where water heater is located and can be
seen.
c. ame and address of installer and any service agency
who performed service on the water heater.
d. Date of original installation and dates any service
work was performed.
e. Details of the problem as you can best describe
them.
f. List of people, with dates, who have been contacted
regarding your problem.
Replacement Parts
The following Parts are required for Normal Maintenance
for all Models:
SP21949 1
1
/
2
” Socket Wrench for Element Head
SP6708 Element Gasket
All other Parts can be ordered by providing the following
information:
1. Description of Part(s), such as:
Thermostat(s)*
Thermostat / High Temp Limit Assembly*
High Temperature Limit*
Control Transformer*
Heating Element (Include wattage and voltage)
Anode Rod(s)
Or other parts as required*
2. Quantity of each part required.
3. Complete model number and name of the water
heater.
4. Serial Number of water heater
5. Specify the voltage and KW rating.
6. Address Parts orders to your distributor or dealer.
System Sentinel® System
This water heater is supplied with the System Sentinel® System. The system consists of an element diagnostic panel
utilizing light emitting diodes (L.E.D.). The L.E.D.’s are lit only when the thermostat(s) is calling for element operation.
This diagnostis system has L.E.D.’s corresponding to the number and location of heating elements and are energized
when the elements are operating. An unlit L.E.D pinpoints the exact location of a non-functioning element, making
element operation diagnosis simple and positive.
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