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39TROUBLESHOOTING
ENGLISH
Wi-Fi
bE
Failure to level dishwasher.
• Make sure that the appliance is properly leveled.
AE
Water leakage
• Turn off the water supply to the dishwasher and call an LG Electronics Customer
Information Center at 1-800-243-0000 (U.S.A.) or 1-888-542-2623 (Canada).
• The dishwasher makes an alert sound for 10 seconds, and runs the drain pump
intermittently. If power is turned off to the machine, the machine powers back on
automatically until the AE error is resolved.
FE
Excessive Water supplied.
• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1-
888-542-2623 (Canada).
HE
Heater circuit failure.
• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1-
888-542-2623 (Canada).
tE
Water temperature sensor error
• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1-
888-542-2623 (Canada).
LE
Wash motor error
• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1-
888-542-2623 (Canada).
NE
Vario motor error
• Please call an LG Electronics Customer Information Center at 1-800-243-0000 (U.S.A.) 1-
888-542-2623 (Canada).
P1, Pz, P3, P4, Ps, P6,
P7
The Download Cycle is selected.
• This is not an error code. This code indicates the current Download Cycle.
N:#, U:#, d:#, t#
(# is a number.)
Test mode is selected.
• This is not an error code. This code is used when testing the dishwasher. Power the unit off
and on and the code will disappear.
LO, L1, Lz, L3, L4
Rinse aid level setting mode is selected.
• This is not an error code. This code indicates the current rinse aid level. For more
information, refer to the Adding Cleaning Products section.
CL
Control Lock is activated.
• This is not an error code. This code indicates that the control lock is activated. Press and
hold Night Dry and Delay Start simultaneously for three seconds.
Problem Possible Cause & Solution
Trouble connecting
appliance and
smartphone to Wi-Fi
network
The password for the Wi-Fi network was entered incorrectly.
• Delete your home Wi-Fi network and begin the connection process again.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data on your smartphone before connecting the appliance.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English letters and
numbers. (Do not use special characters.)
Problem Possible Cause & Solution
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