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Frequently Asked Questions
Problem Possible cause and solution
The browning is un-
even.
You selected the wrong temperature or shelf level.
There will always be a slight unevenness. If
browning is very uneven, check whether you
selected the correct temperature and shelf level.
The material or color of the bakeware is not suitable
for the operating mode selected.
When using the Surroundoperating mode, light-
colored, shiny baking pans will not produce as
desirable results. Dark, matte baking pans are best
for baking.
There is still soiling in
the oven compartment
after a Self Clean pro-
gram.
The Self Clean program burns off soiling in the oven
and leaves it as ash.
Remove the ash with warm water, liquid dish soap,
and a clean sponge or a clean, damp microfiber
cloth.
If there is still coarse soiling left in the oven after the
Self Clean program, you should start the program
again, selecting a longer duration if necessary.
The accessories make
noises when they are
pushed into or pulled
out of the oven.
The Self-Clean-resistant surface of the side runners
creates friction when accessories are pushed into or
pulled out of the oven.
To reduce the friction, add a few drops of heat-
resistant cooking oil to some kitchen paper and use
this to lubricate the side runners. Repeat this after
every Self Clean program.
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