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Problem solving guide
75
General problems with the washing machine
Problem Possible cause and remedy
The washing machine
smells.
The Hygiene info was ignored. When washing, a
wash programme using a temperature above 60°C
has not been run for a long time.
Run the Clean machine programme using the
Miele IntenseClean machine cleaner or a universal
powder detergent.
This will clean the washing machine and prevent a
build-up of bacteria and odours.
The detergent dispenser drawer was left closed after
washing.
Leave the detergent dispenser drawer slightly
open to allow it to dry.
The machine shakes
during the spin cycle.
The machine feet are not level.
Level the machine and adjust the feet correctly.
The laundry has not
been spun properly and
the laundry is still wet.
The machine detected an imbalance during the final
spin and reduced the spin speed automatically.
Include both large and small items in the load as
this will give better distribution.
The pump makes
strange noises.
This is not a fault.
These slurping noises occur at the end of the pump
sequence as a normal part of operation.
The display is in a
different language.
A different language has been selected in “Settings /
Language ”.
Set the language you want. The flag symbol will
guide you.
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