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Vinotemp International Corp. ("Seller") and the person or entity that acquires these goods from Seller (" Purchaser") hereby fully
agree to the following terms and conditions of the sale: Shipping fees are the responsibility of the Purchaser whether freight prepaid
or freight collect. Seller assumes responsibility for the goods sold to the Purchaser until the goods have reached Purchaser's delivery
address (FOB Destination) and the delivery receipt is signed clear. Seller is not responsible for the carrier's late delivery, missed
delivery, unpaved roads, remote locations, stairs, elevators, narrow door openings and other such issues in attempting to fit or deliver
the goods into the Purchaser's location. Delivery to remote locations may require additional fees. Remote location may be defined at
the discretion of the carrier as more or less than 50 miles from the nearest major city. Purchaser assumes all responsibility for
additional costs related to freight such as access, measurement, installation, hook-up, wiring, moving and storage of the goods, flight
of stairs, carrier's inability to safely and/or adequately deliver, inability to use the building elevator to lift the goods, narrow openings,
along with any additional costs to deliver or redeliver the product properly. Make sure to review access to the property and size of the
product ordered. The transportation of all goods is subject to the terms and conditions which the carrier imposes on Purchaser.
Installation is the responsibility of the Purchaser. If white glove delivery was ordered and cannot be performed properly, or access is
hindered in any way, Purchaser agrees to accept delivery curbside. If Purchaser will calls or pays for their own freight responsibility
transfers to the Purchaser when the Purchaser or Purchasers freight company picks up the unit from Seller.
White Glove Delivery: White glove delivery is defined as follows: Delivery will be to the 1st floor only, easy access and NO STAIRS,
Doors aligned, feet attached (if necessary) and removal of packaging. Customer agrees that any additional request will result in
additional charges. White glove delivery is not included for returns or Non-New Units.
Note: Shipping and handling fees for products over 300lbs are for threshold delivery. White glove delivery is available
by request for an additional fee. Freight discussed is Continental USA (excluding Alaska), cost is additional please email
us at info@vinotemp.com for a quote.
All damages must be noted at time of delivery. If a bill is signed that there is no damage, buyer accepts delivery as free and clear. Any
claim for damages of the goods, when FOB Destination, that incurred during shipment by the carrier are insured and handled directly
with the carrier by the Seller if noted on the receipt and notified within 48 hours of delivery. OPEN AND INSPECT YOUR DELIVERY.
When FOB Destination, if the item is damaged by the freight company, and Purchaser cancels rather than accepts a replacement, the
order can be cancelled by paying for freight costs both ways and a 35% restocking fee for stocked items. No cancellation or refunds
on custom/made or made to order products. When shipped 3rd Party (FOB Warehouse), Purchaser assumes all responsibility for
delivery, payment of freight and freight claims for damages during shipment. Manufacture defects will be handled directly with Seller,
subject to the limited warranty below.
All sales are final. Unless authorized in writing by the Seller, Purchaser may not return the goods under any circumstance. If Seller
agrees in writing to take back stocked goods, there will be a restockingrvice fee that is 35% of the purchase price of the goods and
freight both ways (product must be new, unused, and in original packaging). If Purchaser returns goods claiming that the goods are
defective and goods are found to be in working condition by the Seller, Purchaser is liable for the cost of freight both ways plus and a
service fee that is 35% of the purchase price of the goods. Built-to-Order and Custom products are non-returnable, non-refundable.
Purchaser must notify Seller of non-conforming goods within 48 hours of receipt, after which time all goods are deemed accepted by
the Purchaser. If an order has been placed and production has not started, cancellation of your order will be a 15% charge. If Purchaser
tenders payment with a check that has insufficient funds (NSF), a collection fee plus NSF fee of $50 will be added to the invoice, which
Purchaser agrees to pay promptly. If Purchaser puts a stop payment on a check or credit card for any reason, Purchaser agrees to pay
for all costs associated with the Seller's collection or litigation of such a claim, including, without limitation, general and special damages,
court costs and attorneys' fees. Finance charges begin the date of invoice. Title to the goods reverts back to the Seller in the case of
non-payment of goods or services. All fees and costs to retrieve the product, cost of freight, legal costs, collection fees and court fees,
credit card fees and interest rate of 18% (annual rate) will be the responsibility of the Purchaser. In a credit card dispute, Purchaser
assumes and must immediately pay any "credit card arbitration" fees and chargeback fees which the credit card companies charge at
the time of the chargeback. Any disputes not resolved within 30 days from the invoice date will be reported to credit reporting agencies.
LIMITED WARRANTY: Seller warrants that the goods will be free of defects in materials and workmanship as follows:
Furniture style (wood) wine cabinets made in the U.S.: all cooling unit parts only for a period of 5 (five) years; cabinetry and labor
(uninstalled) for a period of 12 (twelve) months.
Metal cabinet wine units: parts and labor for cooling system and cabinetry for a period of 12 (twelve) months.
For Designer Series units: parts and labor for a period of 12 (twelve) months from date of sale, compressor parts 5 years.
Thermoelectric Units: 90 (ninety) days (including Wine Coolers, Beer Dispensers, Humidor, Portofino Wood Cellars, and Refrigerators).
Wine-Mate Split and Ducted Systems and other installed cooling units are parts only for 1 year, no labor. Self Contained Wine-Mate
Cooling Systems are 5 years parts, 1 year labor. Removal and reinstallation of cooling units is not included.
Wine Accessories, Racking Systems, Parts and Other miscellaneous items is a 30 day warranty.
Il Romanzo units: Warranty 90 (ninety) days. Replacement part 12 (twelve) months from the date of sale.
Non-New Units (Scratch & Dent/Refurbished/Floor Models), warranty for compressor units is 90 days from your dated invoice and 30
days for thermoelectric units (parts for function only, not cosmetic defects). These units are refurbished and sold as is; Purchaser
assumes risks to the quality and performance of goods and assumes the costs of all necessary service or repair not covered herein.
Extended warranties via New Leaf may not be purchased on Non-New Units. Delivery is curbside. Upgrades in delivery will require an
additional fee.
Element Grills (via Element Products LLC), grills have a 1 year parts warranty and a thirty day limited parts warranty on grill accessories.
If a purchaser claims a product is "defective" with regards to refrigeration, Purchaser must obtain a letter from a qualified refrigeration
technician at the Purchaser's cost to verify that the unit was installed properly, with proper ventilation and the unit is truly
malfunctioning due to a manufacturing defect.
Removal or re-installation of a unit is not included in warranted costs. Purchaser's exclusive remedy is limited at Seller's option to repair
or replace defective part[s] with either new or reconditioned part[s]. Purchaser is responsible for shipping the unit pre-paid to a
designated facility and Seller will pay return shipping charges in the continental United States for items repaired under warranty within
12 (twelve) months from date of sale. The returned unit must be packaged correctly, with enough protection to ensure the unit is not
further damaged. Oversized or lack of packaging is not permitted and will be refused. Replacement or exchanged units will be returned
to Purchaser through curbside delivery only. Any redelivery fees are the Purchasers responsibility.
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