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18
User Manual
TROUBLESHOOTING
Problem Cause Solution
Air fryer will
not turn on
The appliance is not
properly plugged in.
• Make sure the power cord is plugged
into the outlet firmly.
Outlet is not
powered.
• Plug another appliance into the
same outlet to test the circuit.
The air frying basket
isn’t fully inserted.
• Make sure the air frying basket is
fully inserted.
Black smoke
is coming
from the air
fryer
Using an oil with a
low smoke point.
• Cancel the Smart Program, unplug
the cooker and allow it to cool to
room temperature.
• Choose a neutral oil with a high
smoke point, such as Canola,
Avocado, Soybean, Safflower, or
Rice Bran.
Food residue on the
heating coil, in the
cooking chamber or
on the accessories.
• Cancel the Smart Program, unplug
the cooker and allow it to cool to
room temperature.
• Remove all accessories from the
cooking chamber and clean the
cooking chamber and all accessories
thoroughly.
Appliance
malfunction.
• Contact Consumer Care.
White smoke
is coming
from the air
fryer
Cooking foods
with a high fat
content, such as
bacon, sausage,
and hamburger
• Avoid air frying foods with a high fat
content. Check the cooking chamber
for excess oil and/or fat and carefully
remove as needed before air frying.
Water is vaporizing,
producing thick steam.
• Pat dry moist food ingredients
before air frying.
• Do not add water or other liquid
to the cooking chamber when
air frying.
Seasoning on food has
blown into element
• Be mindful when seasoning food.
Spray vegetables and meats with
oil before seasoning to help the
seasoning stick.
140-3100-01_IB_Vortex_Slim_6QT_US_Manual_FINAL_04-11-23.indd 18140-3100-01_IB_Vortex_Slim_6QT_US_Manual_FINAL_04-11-23.indd 18 4/11/23 2:20 PM4/11/23 2:20 PM
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