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9
ENG
BASIC TROUBLESHOOTING
Problem Solution
Poor picture and sound quality • Try a dierent channel
• Adjust the antenna
• Check all connections
No picture or sound in TV status • Try another channel
• Press the TV/AV button
• Make sure TV is plugged in
• Check the antenna connection
No sound or sound is too low at
maximum volume
• Check the volume settings on any external speakers connected to your
television
• Adjust the TV volume accordingly
• Check another channel or input
• Check that MUTE hasn’t been turned on
No colour, wrong colour or tints • Make sure the program itself is broadcast in colour
• Select the picture menu, then adjust the colour and tint submenus
Picture rolls vertically • Check all connections
Blurred or snowy picture, distorted
sound
• Check direction, location and connections to your antenna
• Issues may be caused by the use of an indoor antenna (poor signal)
Remote control malfunctions • Replace remote control batteries
• Check battery terminals
• Remote is out of range, move closer to TV
• Remove any obstructions between remote and IR sensor of TV
• Make sure the power cord to your TV is plugged in and turned on
Image is not centred on the screen • Adjust the horizontal and vertical position
“No Signal” on HDMI source • Test the device with a dierent HDMI cable
• Plug the device into another HDMI port
• Try a dierent device connected to the same cable and port
• Perform a factory reset on your TV
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