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4
Contents
Print cartridges ............................................................................................................................................... 61
Toner waste container ................................................................................................................................... 62
Fuser and ITU ................................................................................................................................................ 62
Recycling Lexmark products .......................................................................................................................... 63
Chapter 5: Clearing paper jams ....................................................................................... 64
Identifying jams .............................................................................................................................................. 64
Access doors and trays ................................................................................................................................. 65
Understanding jam messages ....................................................................................................................... 66
Clearing the entire paper path ....................................................................................................................... 67
Clearing mailbox, finisher, or output expander jams (Area M) ....................................................................... 71
Clearing fuser jams ........................................................................................................................................ 71
Clearing image transfer unit jams .................................................................................................................. 73
If you still need help ....................................................................................................................................... 77
Chapter 6: Administrative support .................................................................................. 78
Adjusting operator panel brightness and contrast ......................................................................................... 78
Disabling operator panel menus .................................................................................................................... 78
Enabling operator panel menus ..................................................................................................................... 79
Restoring factory default settings .................................................................................................................. 79
Adjusting Power Saver .................................................................................................................................. 80
Encrypting the disk ........................................................................................................................................ 80
Setting security using the Embedded Web Server (EWS) ............................................................................. 81
Black only mode ............................................................................................................................................ 84
Using the Coverage Estimator ....................................................................................................................... 85
Size sensing ..................................................................................................................................................85
Configuring printer alerts ............................................................................................................................... 86
Chapter 7: Troubleshooting ............................................................................................. 87
Online customer support ................................................................................................................................ 87
Calling for service .......................................................................................................................................... 87
Checking an unresponsive printer ................................................................................................................. 87
Printing multi-language PDFs ........................................................................................................................ 87
Solving printing problems .............................................................................................................................. 88
Solving mailbox problems .............................................................................................................................. 89
Solving option problems ................................................................................................................................ 90
Solving paper feed problems ......................................................................................................................... 92
Solving print quality problems ........................................................................................................................ 92
Solving color quality problems ....................................................................................................................... 97
Chapter 8: Notices .......................................................................................................... 101
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