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ENGLISH
Page 7
TROUBLESHOOTING & WARRANTY
LIMITED WARRANTY
Commercial Cool brand is used under license.
Any repair, replacement, or warranty service,
and all questions about this appliance should be
directed to W Appliance Co. at 1 (855) 855-
0294 from the USA or Puerto Rico.
W Appliance Co. warrants to the original purchaser
that the appliance will be free from defects in material,
parts and workmanship for the period designated for
this appliance. The warranty commences the day the
appliance is purchased and covers up to a period of 1
year (12 months) for labor/1 year (12 months) for parts
(manufacturing defects only)/carry in service.
W Appliance Co. agrees that it will, at its option,
replace the defective appliance with either a new or
remanufactured appliance equivalent to your original
purchase during the warranty period.
Exclusions: This warranty does not apply to the
below:
1. If the appearance or exterior of the
appliance has been damaged or
defaced, altered or modied in design or
construction.
2. If the appliance original serial number has
been altered or removed or cannot be
readily determined.
3. If there is damage due to power line surge,
user damage to the AC power cord or
connection to improper voltage source.
4. If damage is due to general misuse,
accidents or acts of God.
5. If repair attempts are done by unauthorized
service agents, use of parts other than
genuine parts or parts obtained from
persons other than authorized service
companies.
6. On units that have been transferred from
the original owner.
7. On appliances that have been purchased
as refurbished, like new, second-hand, in a
“As-Is” or “Final Sale” terms.
8. To appliances used in a commercial or
rental setting.
9. To appliances used in settings other than
ordinary household use or used other
than in accordance with the provided
instructions.
10. To damages for service calls for improper
installations.
11. To glass parts and other accessory items
that are included with the unit.
12. Transportation and shipping costs
associated with the replacement of the
unit.
13. Service calls to repair or replace the house
fuse, reset the circuit breaker or correct the
wiring in the house.
REPAIR OR REPLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CUSTOMER; W Appliance Co. SHALL NOT BE
LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY ON THIS Appliance, EXCEPT
TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
ANY IMPLIED WARRANTY OF MERCHANTABILITY
OF FITNESS FOR A PARTICULAR PURPOSE ON THIS
Appliance IS LIMITED TO THE DURATION OF THE
WARRANTY.
Some states do not allow the exclusion or limitations of
incidental or consequential damages, or limitations on
how long the warranty lasts. In these cases the above
exclusions or limitations may not apply to you. This
warranty gives you specic legal rights and you may also
have other rights which vary from state to state.
Obtaining Service: To obtain service, appliance literature,
supplies or accessories please call
1 (855) 855-0294 to create a ticket for exchange/repair.
Please make sure to provide the date of purchase, model
number and a brief description of the problem. Our
customer service representative will contact you or send
detailed return instructions.
W Appliance Co. does not warrant that the appliance will work
properly in all environmental conditions, and makes no warranty
and representation, either implied or expressed, with respect to
the quality, performance, merchantability, or tness for a particular
purpose other than the purpose identied within this user’s manual.
W Appliance Co. has made every effort to ensure that this user’s
manual is accurate and disclaims liability for any inaccuracies
or omissions that may have occurred. Information in this user’s
manual is subject to change without notice and does not represent
a commitment on the part of W Appliance Co.. W Appliance Co.
reserves the right to make improvements to this user’s manual and/
or to the appliances described in this user’s manual at any time
without notice. If you nd information in this manual that is incorrect,
misleading, or incomplete, please contact us at 1- 855-855-0294.
W Appliance Co.,
1356 Broadway
New York, NY 10018
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