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Before you call for service, review this list. It may save you time and expense. The list includes common
occurrences that are not the result of defective workmanship or materials in this appliance.
Surface burners do Surface Control knob has not been completely turned to LITE. Push in and turn the Surface
not light, Control knob to LITE until burner ignites and then turn control to desired flame size.
Be sure gas supply valve is open.
Burner ports or slots are clogged. With the burner off, use a small-gauge wire or needle to
clean ports or slots.
Power cord is disconnected from outlet (electric ignition models). Be sure cord is plugged
securely into outlet.
....Be_ricai power outage iele_iic ignition modeisi: Burners can be lit manually: See Se_ing
Surface Controls in this Owner's Guide.
Surface burner Burner ports or slots are clogged. With the burner off, clean ports with a small-gauge wire
flame burns half way or needle to clean ports or slots.
around. Moisture is present after cleaning. Lightly fan the flame and allow burner to operate until flame
is full. Dry the burners thoroughly following instructions under General Cleaning.
Surface burner flame Dust particles in main line. Allow the burner to operate a few minutes until flame turns
is orange, blue.
In coastal areas! a slightly orange flame is unavoidable due to salt air. ......
Scratches or Coarse particles such as salt or sand between cooktop and utensil can cause scratches. Be
abrasion on cooktop sure cooktop surface and bottoms of utensils are clean before usage. Small scratches do no
surface, affect cooking and will become less visible with time.
ii Cleaning materials not recommended for ceramic-glass cooktop have been used. See "To
Clean the Ceramic-glass Cooktop" section under General Cleaning.
Cookware with rough bottom has been used. Use smooth, fit-bottomed cookware.
Metalmarks. Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on cooktop
surface. Use ceramic-glass cooktop cleaning cream to remove the marks. See "To Clean the
............................................. Ceramic-glass Cooktop" section under General Cleaning. ..........
Brown streaks or Boilover are cooked onto surface. Use razor blade scraper to remove soil. See "To Clean the
specks. Ceramic-glass Cooktop" section under General Cleaning.
Areas of Mineral deposits from water and food. Remove using a ceramic-glass cooktop cleaning cream.
discoloration with Use cookware with clean, dry bottoms.
metallic sheen.
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