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49
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Troubleshooting
Problem Possible Solution(s)
No power • Make sure the power cable is properly connected
to the power source and the monitor.
• Check the cable and plug to make sure they are not
broken.
• Make sure the monitor is turned on.
No image appears
on the screen
• Make sure the monitor and the computer are properly
connected and both devices are turned on.
• Make sure you have selected the correct input
source. Refer to page 28 or 40 .
The image
does not ll the
entire screen
•
Try dierent Display Mode (aspect ratio) setting.
Refer to page 37 .
The colors are
distorted
• Make sure the input signal cable is properly connected.
• Congure the image related settings. Refer to the “Picture”
section.
No sound or
volume is low
• Make sure the headphone cable is properly connected.
• Adjust the volume level. Refer to page 30 or 42 .
• Check the Audio Source setting.
• Adjust your computer sound related settings.
Note: If the problem persists, please contact our customer service for further assistance.
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