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Problem Possible Causes Solutions
After installation, 1. The power line and the cable locking 1. Check the power connection with the unit is
the unit doesn't connector is not connecting properly, connected properly.
work. 2. The wires from the switches are disconnected 2. Make sure the wires on the switches are
or loose, connected properly.
Light works, 1. The motor is defective, possible seized. 1. Change the motor.
but motor is not 2. The thermally protected system detects if the 2. The motor will function properly after the
turning, motor is too hot to operate and shuts the motor thermally protected system cool down.
down.
4. The motor wire is not connected. 4. Make sure the motor wire is plugged into the
molex connector.
The unit is 1. The motor is not secure in place. 1. Tighten the motor in place.
vibrating. 2. Damaged blower wheel. 2. Change the blower.
3. The hood is not secured in place. 3. Check the installation of the hood.
The motor is 1. Defective bulb. 1. Change the bulb.
working, but the 2. The light bulb is loose. 2. Tighten the light bulb.
lights are not.
3. The wires on the light switch are loose. 3. Make sure the wires on light switch are
connected properly.
The hood is
not venting out
properly.
1. The hood might be hanging to high from the
cook top.
1. Adjust the distance between the cook top and
the bottom of the hood within 24" (61 cm) and
32" (76.2 cm) range.
2. The wind from the opened windows or opened 2. Close all the windows and doors to eliminate
doors in the surrounding area are affecting the the outside wind flow.
ventilation of the hood.
3. Blockage in the duct opening or duct work. 3. Remove all the blocking from the duct work or
duct opening.
4. The direction of duct opening is against the 4. Adjust the duct opening direction.
wind.
5. Using the wrong size of ducting. 5. Change the ducting to correct size.
Metal filter is 1. Grease filter is loose. 1. Make sure filter retainer still works.
vibrating. 2. Filter retainer does not freely move 2. Replace grease filter.
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