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48 - FAQ and troubleshooting
Other sources of help
For information on: Refer to:
Up-to-date information
rega
rding your tablet
www.acer.com
Service enquiries support.acer.com
Power
I couldn’t turn on
the device.
The battery power may be
depleted. Recharge the device.
See Charging your tablet on
page 9
for more information.
Storage
How do I check
memory status?
To check storage status, go to
Settings > Storage.
What do I do
when my device’s
internal storage is
full or almost full?
You may need to delete installed
apps or move media files to the
microSD card.
Unlock pattern,
PIN, or
password
I forgot my unlock
pattern, PIN, or
password.
You must reset and restore your
tablet.
If this option is not available,
please contact your local Acer
service center.
Heat
The tablet heats
up when charging
or operating for a
long period.
It is normal for the device to heat
up when charging. When
charging is complete, it will return
to its normal temperature.
It is also normal for the tablet to
heat up during long periods of
use, such as watching a video or
playing a game.
All Acer tablets are factory-tested
before release.
Aspect Question Answer
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