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Antelope Audio Axino Synergy Core User Manual
Page 45
Please use the original box if possible, because a worn out one will surely not protect your
product sufficiently on its way to the Antelope Audio HQ. Additional cushioning materials in
multiple layers between the unit and the box walls to prevent from shock, vibration and various
tears and scratches.
Please remove any labels or old shipment markings it may have and ensure you add your
shipping address inside the box in case the original shipment label becomes illegible during
transportation.
The shipping costs are covered by the owner of the product. Antelope Audio will not cover any
local customs charges.
We recommend using a courier service of your choice (e.g. DHL, UPS, FedEx). The package
should be insured for its real value, marked as fragile and a tracking number should be
provided. We do not recommend using standard mail delivery services.
Please, don't forget to add the RMA number, issued by the Antelope Audio technical support,
on all shipping paperwork.
Antelope Audio cannot be held responsible for undelivered packages – lost or damaged on the
way to the Antelope Audio HQ. For damage claims, please contact your shipping service
provider of choice.
Antelope Audio cannot cover any repair costs for product damages due to poor packaging.
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