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WiFi
ActionPossible causesProblem
Connect the dishwasher to your
wireless network. See the
chapter, WiFi connection.
The dishwasher is not
connected to your wireless
network.
The dishwasher’s network
symbol does not appear on
the display.
Activate WiFi connection.WiFi connection is deactivated.
See Turn off existing WiFi / Turn
on existing WiFi in the chapter,
WiFi connection.
Check that the router is
connected to the internet.
The dishwasher cannot access
your wireless network. Or the
router is not connected to the
internet.
Connection setup
Failed
Make sure your wireless network
is using 2.4 GHz and is visible.
Try moving the router closer to
the dishwasher if the signal is
too weak.
See also troubleshooting at
www.connectlife.io.
If the problem persists, contact
your nearest service centre.
Check that the router is
connected to the internet.
The dishwasher cannot access
your wireless network. Or the
router is not connected to the
internet.
Add device
Failed
Check that your
smartphone/tablet is connected
to your wireless network.
See also troubleshooting at
www.connectlife.io.
If the problem persists, contact
your nearest service centre.
Activate WiFi connection.WiFi connection is deactivated.The dishwasher is shown as
disconnected in the Connect
Life app.
See Turn off existing WiFi / Turn
on existing WiFi in the chapter,
WiFi connection.
See also troubleshooting at
www.connectlife.io.
If the problem persists, contact
your nearest service centre.
Make sure that the power supply
is not interrupted and that the
network connection is stable
before trying again. If the
problem persists, contact your
nearest service centre.
The network connection was lost
or the dishwasher lost power
due to a power failure.
Software update failed.
40
Troubleshooting
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